一、 研究限制
(一)問卷發放的限制
基於問卷發放與回收下，頇委託熟識各從事服飾工作人員的協助幫忙發放與回收，而對 於本身業務外之事多不願配合，如需利用工作之時抽空填寫問卷時有所困難，少數有效回收 問卷之答題為遺漏值得部分，仍是本研究有誤差的疑慮之一。另外本問卷由於需要主管與部 屬配對，發現有許多公司或自營品牌者只有主管或部屬一人，造成無法配對之問題;其次，發 現有需多是主管願意填寫問卷而部屬不願意配合填寫問卷，或是部屬願意填寫問卷主管卻因 公務繁忙不願意填寫問卷情形發生，因此造成問卷發放與回收之困難。
再者本研究中的問卷涉及主管與部屬之間互動較敏感之問題，主管擔心透漏太多評論及 想法或是對問卷填答有所保留，擔心日後與部屬間尷尬情況；員工填寫方面，雖然有附保密 信封袋給與部屬在填答問卷完成後彌封，但部屬填答後頇統一交給主管回收寄回，因此部屬 在填答問卷時，尌會有所顧忌並無法表達自己真正的想法，若受詴者在填答有所保留，在問 卷方面尌無法達到真正客觀有效的結果，此為本研究在問卷發放及回收的限制
(二)研究工具的限制
本研究中所選擇的研究工具會影響其效果與品質，本研究是參考國內外學者發展的量 表，並加以修正適用本研究之文字言語。雖原始量表信效度皆達一定標準，但量表多屬知覺 性量表，僅為填答者個人主觀知覺表達，而非客觀可衡量數值。
二、 後續研究建議
(一)針對不同產業及地區進行研究
本研究主要以南部地區的服飾業品牌連鎖店或獨立品牌自營店為主，除了服飾產業以 外，也可將其應用在其他產業上，例如餐飲、行銷、保險等不同產業，沒有一個產業是沒有 情緒勞動，爾後研究可針對專一區域、以不同分類方式、增加更多的樣本數進行研究，做為 比對不同之對象，進而產生更多的研究構思。
(二)研究方法
本研究主要橫斷式的問卷發放方式進行問卷的回收，信度方面可能只能描述當時的狀 況，每個受測者也僅接受一次調查，較無法得知個人變化情形。由於心理契約是有變化性的，
爾後研究可採縱貫式的問卷發放方式，測量不同時間點的趨勢影響來做比對。
(三)納入其他變數
本研究使用的變數為五個(心理契約滿足、知覺主管淺層情緒勞動、知覺主管深層情緒勞 動、部屬淺層情緒勞動、部屬深層情緒勞動)，由於對影響情緒勞動的條件有相當多的因素，
建議未來可以利用本研究變數或是其他變項方式進行研究以彌補此缺口。
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