SPEECH ACTS BEING ANALYZED IN TEXTBOOK S
Ⅱ. Request Book 1
Ken: … I’d like to make an appointment and talk to you about some problems I have.
Mrs. Lin: Sure. How about tomorrow afternoon?
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
2. Unit 4 When Can I See You (p.204)
Ken: Hi, is it possible to see Dr. Wang this morning?
Nurse: Sorry, his schedule is full today. How about tomorrow?
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
3. Unit 5 How Do I Get There? (On Foot) (p.208) Ken: Can you tell me how to get there?
Paul: I sure can. Walk straight on this street for two blocks, and turn right at the post office on the corner.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
4. Unit 5 How Do I Get There? (On Foot) (p.209)
Ken: Hi, Mr. Chen, I am trying to find the train station. Can you help me with that?
‧
Mr. Chen: Of course. You need to walk straight ahead for three blocks to the first big road.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
5. Unit 6 How Do I Get There? (By Vehicle) (p.213)
Ken: Excuse me. Can you tell me how to get to the National Palace Museum?
Cathy: Certainly. Would you like to go by bus or by taxi?
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
6. Unit 6 How Do I Get There? (By Vehicle) (p.214) Ken: Excuse me. I need some help here.
Mr. Wang: Sure. How can I help you?
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
Book 2
7. Unit 1 Can I Use Your Computer? (p.233) Ken: Hi, Ming-han. Can you do me a favor?
Ming-han: Sure. What is it?
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
8. Unit 1 Can I Use Your Computer? (p.233)
Ken: I want to send an e-mail to my family. Can I use your computer?
‧
Ming-han: You sure can. When do you want to send your e-mail?
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
9. Unit 1 Can I Use Your Computer? (p.224)
Ken: Mr. Chen, I was wondering if I could borrow your motorcycle.
Mr. Chen: Well, may I ask why?
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
□ Information/Action Alone ■ Others
Supportive moves or small talk □ Yes ■ No
10. Unit 4 I’d Like to Make a Reservation (p.236)
Ken: … I would like to make a reservation for dinner.
Staff member: Of course. When would you like to make this reservation for?
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
11. Unit 4 I’d Like to Make a Reservation (p.236)
Ken: … And we’d like a table in the non-smoking section.
Staff member: Certainly, sir. We’re a non-smoking restaurant, so it won’t be a problem.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
12. Unit 4 I’d Like to Make a Reservation (p.236)
Ken: … Could you also give us a table with a view?
Staff member: No problem. I will give you our best table.
‧
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
13. Unit 4 I’d Like to Make a Reservation (p.237) Ken: … And please don’t spare the mayonnaise.
Staff member: Right. Anything else today?
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
14. Unit 5 What Do You Look Like? (p.241)
Ken: Hey, could you send me your cellphone number?
Yu-ting: OK, but why?
Ken: Just in case I can’t find you. If that happens, at least I can call you.
Yu-ting: Good idea, Ken.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
Book 3
15. Unit 1 Where Is Your Report? (p.229)
Ken: Uh…Ms. Chen, do you have a minute? I’d like to talk to you about my report.
Ms. Chen: Ok. But I’m sure you understand today is the deadline.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
16. Unit 1 Where is Your Report? (p.229)
Ken: Please, could you give me one more day to finish it?
‧
Ms. Chen: Well, all right. Just make sure it doesn’t happen again.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
17. Unit 2 Your Music Is Too Loud (p.235) Ken: … I want them back today.
Mei-ling: Ok, Ken. I’m really sorry about this. You’ll have them back in an hour.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
18. Unit 5 What Size Are You? (p.246)
Yu-ting: Red seems a little too bright. Do you have other colors in the same style?
Saleswoman: We certainly do. Let’s try black this time.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
19. Unit 5 What Size Are You? (p.246)
Yu-ting: Do you have anything in size 6?
Saleswoman: Yes, we sure do. Would you like to try it on?
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
20. Unit 5 What Size Are You? (p.246)
Saleswoman: … Would you like to try it on?
Yu-ting: Yes, please.
‧
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
21. Unit 5 What Size Are You? (p.247)
Yu-ting: Any chance of giving me a discount?
Saleswoman: Sure, I can take 20 percent off.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
22. Unit 6 This MP3 Player Doesn’t Work (p.251)
Salesperson: Do you have the receipt and the warranty?
Mei-ling: Yes, I do. Here they are.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
23. Unit 6 This MP3 Player Doesn’t Work (p.251)
Salesperson: I’ll need your name and phone number, please.
Mei-ling: Sure. My name is Mei-ling Wang, and my number is 8876-2465.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
Book 4
24. Unit 2 I’d Like to Make a Flight Reservation (p.240)
Ken: … I’d like to book three seats to London on August 1.
Clerk: OK. We have one flight to London on that day. It leaves at 10 a.m.
Request strategy ■ Direct request □ Indirect request
Request response □ Yes/No Alone □ Yes/No + Information/Action
‧
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
25. Unit 2 I’d Like to Make a Flight Reservation (p.242) Mei-ling: I’d like to make a reservation.
Clerk: What’s the date of your arrival?
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
26. Unit 2 I’d Like to Make a Flight Reservation (p.242)
Clerk: Could you hold the line, please? Let me see if there are any beds available from August 2 to 6.
Mei-ling: OK.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
27. Unit 3 At the Airport (p.246)
Mei-ling: How about giving us an aisle seat, a middle seat, and a window seat?
Clerk: Let me check. (Few seconds later) OK, we have the seats available.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
28. Unit 4 Ready for Takeoff (p.251)
Yu-ting: May I have a Chinese newspaper, please?
Flight attendant: Sure. I’ll be right back.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
‧
Mei-ling: … Excuse me. I think my friend here is getting a little airsick.
Can you help him?
Flight attendant: Yes. Let me get him some medicine for airsickness. I’ll be right back.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
30. Unit 5 I Don’t Feel Too Good (p.258)
Staff: Here are your transit passes. Please present them when you
re-board. The flight will be boarding at gate 7 at 9:30 p.m. Please be back on time.
Yu-ting: We’ll watch the time. Thanks a lot.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
31. Unit 6 At Immigration (p.262)
Immigration officer: How do you do? May I see your passport and return ticket, please?
Mei-ling: Here you are.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
32. Unit 6 At Immigration (p.263)
Clerk: Please show me your ticket and baggage claim tag.
Mei-ling: Here they are.
‧
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
Book 5
33. Unit 1 What’s the Exchange Rate? (p.267)
Yu-ting: We’d like to change ten thousand NT dollars into pounds.
Clerk: OK. Here you are. The total is 157 pounds and 40 pence.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
34. Unit 1 What’s the Exchange Rate? (p.267)
Ken: Why don’t you girls handle the money? It’s too confusing for me.
Mei-ling: Well, it’ll probably take us some time to get used to it, too.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
35. Unit 1 What’s the Exchange Rate? (p.268)
Mei-ling: Excuse me. I’d like to cash some traveler’s checks, please.
Clerk: How much do you want to cash?
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
36. Unit 1 What’s the Exchange Rate? (p.268)
Clerk: … Now, let’s see. OK, I’ll need to see your passport. And please sign your name right here.
Mei-ling: OK, here you are.
Request strategy ■ Direct request □ Indirect request
‧
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
37. Unit 1 What’s the Exchange Rate? (p.268)
Mei-ling: Uh, could you break it up into 10-pound and 50-pound notes?
Clerk: No problem. Here you go.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
38. Unit 2 At the Tourist Information Center (p.272)
Mei-ling: Excuse me. Can you tell us how to get to this youth hostel? Here is the address.
Desk clerk: Let me see. Yes. I’ll show it to you on this map.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
39. Unit 2 At the Tourist Information Center (p.272)
Yu-ting: Could we have this map and the information brochure?
Desk clerk: Sure. Here you go. You can use this information as a jump start for getting around in the city.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
40. Unit 2 At the Tourist Information Center (p.273) Desk clerk: … Can I see your passports?
Ken: Sure. Here they are.
Request strategy □ Direct request ■ Indirect request
Request response □ Yes/No Alone ■ Yes/No + Information/Action
‧
□ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
41. Unit 2 At the Tourist Information Center (p.273)
Desk clerk: OK. Now, please fill out these registration cards. I’ll need your names, addresses, passport numbers, and your signatures.
Mei-ling: (After a while) Here you go. I hope we filled everything out correctly.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
42. Unit 3 Services at the Hostel (p.277)
Ken: Hi. We’d like to know more about the hostel’s services. Can you tell us about breakfast? I understand that our rate includes breakfast.
Desk clerk: Yes. We serve a continental breakfast in the restaurant.
Breakfast is served from 6:30 to 10:00 every morning.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
43. Unit 3 Services at the Hostel (p.277)
Yu-ting: … Oh, I almost forgot. Can we borrow a hair dryer?
Desk clerk: Sure. You’ll have to ask the Housekeeping Department for one.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
44. Unit 5 Off the Lawn, Please (p.289)
Ken: … Could you tell us where we can eat our sandwiches?
‧
Groundskeeper: There are some benches over there, under that big tree.
You can eat your food over there.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
45. Unit 6 At the Post Office (p.295) Ken: … I’ll need ten altogether.
Desk clerk: Sure. There you go. The total is four pounds.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
46. Unit 6 At the Post Office (p.296)
Yu-ting: Hi, we’d like to mail this package to Taiwan.
Desk clerk: Sure. What’s in the package?
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
47. Unit 6 At the Post Office (p.296)
Mei-ling: … OK, we’d like to send the package by airmail, please.
Desk clerk: No problem. Let me weigh it first.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
Book 6
48. Unit 1 How Do We Get to Oxford? (p.274)
Yu-ting: Excuse me. Could you tell us what’s going on?
Desk clerk: We’re very sorry. Our laundry room is on fire. The firefighters
‧
are taking care of this problem right now.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
49. Unit 1 How Do We Get to Oxford? (p.274)
Desk clerk: … However, we’d like to have all our guests stay out of the building at least until the fire is put out.
Mei-ling: We understand. OK, let’s get out of here.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
50. Unit 3 Where Is My Digital Camera? (p.281)
Yu-ting: … Could you check your bag, Mei-ling? I might have put it there.
Mei-ling: Uh-oh, it’s not in here, Yu-ting.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
51. Unit 3 Where Is My Digital Camera? (p.282) Yu-ting: … Show us where it’s itchy.
Ken: Here, right on the back of my neck.
Request strategy ■ Direct request □ Indirect request
Request response
□ Yes/No Alone □ Yes/No + Information/Action
■ Information/Action Alone □ Others
Supportive moves or small talk □ Yes ■ No
52. Unit 4 At the Doctor’s Office (p.287)
Ken: … Could you get this medicine for me? I have my prescription right here.
Chemist: Sure. Give me a few minutes. I’ll be right back.
‧
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
53. Unit 4 At the Doctor’s Office (p.287)
Ken: Uh, excuse me. Could you be more specific about when I should put it on?
Chemist: Of course. Apply it before you go to bed and after you get up in the morning.
Request strategy □ Direct request ■ Indirect request
Request response
□ Yes/No Alone ■ Yes/No + Information/Action
□ Information/Action Alone □ Others
Supportive moves or small talk ■ Yes □ No
Ⅲ. Apology