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For Immediate Release
Fraudulent Mobile Phone App Notification
Hong Kong, 18th October 2021 – The Bank of East Asia, Limited (“BEA” or the “Bank”) would like to notify all customers and the general public that the Bank has no affiliation whatsoever with the mobile phone apps that can be downloaded via the following link:
https://apktada.com/app/com.bea.lrs
Anyone who has provided personal information or conducted any financial transactions through mobile phone apps downloaded from the link above should immediately report the case to the Police for investigation, and call BEA’s Customer Service Hotline on (852) 2211 1333 for assistance. Customers should also refrain from visiting the websites, using these mobile phone apps, and downloading any suspicious files.
BEA would like to remind its customers that they can access the Bank’s internet-based services safely and securely via the Bank’s homepage www.hkbea.com and/or BEA’s mobile apps that can be downloaded from the App Store, Google Play™, and HUAWEI AppGallery.
The Bank has reported the above incidents to the Hong Kong Police and the Hong Kong Monetary Authority, and will take any action deemed necessary and appropriate to protect its reputation and the interests of its customers and the general public.
Customers who are suspicious about the identity of a website at an address similar to the address of BEA’s homepage or any mobile phone app should call the Bank’s Customer Service Hotline for verification.
– End – Media enquiries:
Ms Carmen Lee
Head of Corporate Communications Department
The Bank of East Asia, Limited Tel.: (852) 3608 5830
Email: leecol@hkbea.com
Mr Mill Seen
Senior Manager of Corporate Communications Department The Bank of East Asia, Limited Tel.: (852) 3608 5829
Email: seenmsl@hkbea.com
