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Using Technology Acceptance Model to Explore E-Learning Based Learning Performance and Satisfaction 楊昭德、晁瑞明

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Using Technology Acceptance Model to Explore E-Learning Based Learning Performance and Satisfaction

楊昭德、晁瑞明

E-mail: [email protected]

ABSTRACT

With the booming development of the Internet and information technology, the Internet has broken the limitation of time and space.

In other words, the application of network has changed the living style of human beings. Even the direction of education is going toward digitization and internationalization. As can be seen, e-learning has brought a great impact on traditional education. To break through the limit of traditional education, web-based learning and e-learning has been the inevitable tendency, which is also the critical research task of current educational and academic authorities. The study aims to apply Technology Acceptance Model (TAM) to explore the rela-tion among learners’ learning attitudes, satisfaction and performance in the e-learning environment by analyzing factors such as learners’ acceptance, cognition, learning atti-tudes, learning satisfaction and learning performance. The result of the study would be helpful in building a learner-oriented e-learning system. Data of the application of e-learning system to learners in learning different subjects are analyzed by Scheffe’s post comparative analysis, One-way ANOVA and path analysis.

The result shows that the external variances of e-learning system are the quality of the system, the quality of information, and features of the learning materials. The conclusions of the study are as follows: (1)The quality of information and features of the learning materials of e-learning system should be highly concerned. (2)The design of the e-learning system should be based on learners in learning dif-ferent subjects. (3)The evaluation mode of the satisfaction and performance in e-learning. (4)The most efficient learning pattern was explored. (5)The exploration of satisfaction in e-learning based on items of learning attitudes. (6)The positively-correlated effect between satisfaction and performance in e-learning.

Keywords : e-learning ; Technology Acceptance Model ; Learning Attitude ; Learning Satisfaction ; Learning Performance Table of Contents

內容目錄 中文摘要 ................... iii 英文摘要 ..................

. iv 誌謝辭  ................... vi 內容目錄 ................... vii 表目錄  ................... ix 圖目錄  ................... xi 第一 章  緒論................. 1 第一節  研究背景與動機............ 2 第二節   研究問題與目的............ 7 第三節  研究範圍與研究限制.......... 9 第四節  研究流 程與步驟............ 11 第二章  文獻探討............... 14 第一節  數位學習.

.............. 14 第二節  科技接受模型理論........... 15 第三節  外部變數的推導

............ 21 第四節  學習態度............... 32 第五節  學習滿意度....

.......... 35 第六節  學習績效............... 36 第七節  小結.........

........ 38 第三章  研究方法............... 39 第一節  研究模型與研究假說....

...... 39 第二節  研究變數與操作型定義......... 48 第三節  研究對象與抽樣方法......

.... 52 第四節  數位學習系統環境........... 53 第五節  問卷設計.............

.. 56 第六節  統計與資料分析方法.......... 63 第四章  研究結果與分析............

69 第一節  學習者之基本資料分析......... 69 第二節  因素分析與信度分析.......... 71 第 三節  研究假說檢定之路徑分析........ 78 第四節  單因子變異數分析........... 86 第五節   學習滿意度與學習績效之相關性..... 90 第五章  結論與建議.............. 95 第一節   研究發現與結論............ 95 第二節  建議與未來研究............ 98 參考文獻 ..

................. 101 附錄A  正式問卷............... 118 REFERENCES

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