第五章、 結論與建議
第四節、 未來研究方向
一、 研究結果的一般化：
在企業方面，本研究僅針對資訊產業為調查對象，因此未來研究或許可以擴 大產業樣本範圍，廣泛的針對各個產業的成員進行問卷測試，將有助於結果的一 般化。在奇摩知識＋方面，由於研究所回收之樣本資料，大部分是偏向相對等級 較低的成員，因此，在未來研究可以多蒐集知識等級較高者的成員樣本資料，以 便更能真實的反應所有等級成員的結果
二、 縱斷面之研究(Longitudinal Study)：
本研究採用橫斷面之衡量進行實證，長期而言是否具有一致的因果關係則有 待實際的驗證，因此未來可以透過長期的觀察進行縱斷面的比較，將有助於說明 各變項之間的因果關係。
三、 中國人特有的關係(Guanxi)結構：
由於本研究的樣本是屬於華人的樣本，所以在未來研究可以進一步的納入華 人對於人際之間的親疏遠近而產生不同對待方式之考量，對於本研究的模式是否 有不一樣的影響效果。
第六章 參考文獻 中文文獻
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在奇摩知識＋中，『我會根據回答內容是否有【最佳解答】的水準來給予回38*
在奇摩知識＋中，『當我回答問題時，我會期望看過這則知識的人會給予良56*
在奇摩知識＋中，『我覺得我的回答，在該問題的知識領域中是相當重要三、本研究用於資料分析之企業與Yahoo 版本對照問項
03:我覺得在團隊中，成員們都會主動幫助其他成
識圈】』。
02:我覺得在團隊中，成員們的人格特質會使他/