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A Study on Identfying Core Competency of a Project Manager using AHP-A Case of Construction Industry 張鳳玉、曾清枝

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A Study on Identfying Core Competency of a Project Manager using AHP-A Case of Construction Industry

張鳳玉、曾清枝

E-mail: 9900549@mail.dyu.edu.tw

ABSTRACT

Project Management is the most commonly used method for the industry to compete in the ever-changing market. The competency of the project manager is the key factor to the success of the project. This study aims to explore the essence of project manager core competency in construction industry, and has developed a total of 13 core competency measurement indicators upon referring to relevant project management literature. These 13 indicators are found to fall under four major perspectives, including “professional knowledge and experience”, “management skill”, “interpersonal relationship “, and “system integration skill”. This study uses analytic hierarchy process to analyze and has found the importance ranking and relative weights for all measurement indicators.

The empirical results show that the order of the most important core competencies of project manager are: “interpersonal

relationship”, “professional knowledge and experience”, “management skill”, and “system integration skill”. Among the 13 measurement indicators, the top five indicators which project managers valued most are “communication skill”, “practical experience”, “leadership”, “coordination”, and “integration skill”. Therefore, the finding of the study has shown that the most important ability of the project manager in construction industry is “interpersonal relationship “.

Keywords : project management, project manager, analytic hierarchy process, core competency, construction Industry, systems approach

Table of Contents

內 容 目 錄 中文摘要 ...iii 英文摘要 ...iv 誌謝辭 ...v 內容目錄 ...vi 表目錄 ...viii 圖目錄 ...ix 第一章 緒

論...1 第一節 研究背景與動機...1 第二節 研究目的...3 第三節 研究流

程...3 第二章 文獻探討...6 第一節 專案經理應具備能力...6 第二節 關鍵核心能力之內 涵...9 第三節 關鍵核心能力的衡量指標...17 第三章 研究方法...22 第一節 研究架

構...22 第二節 研究方法...24 第三節 問卷之設計...33 第四節 調查方法與對 象...33 第四章 研究結果與分析...36 第一節 問卷發放結果...36 第二節 問卷結果與分 析...37 第五章 研究結論與建議...46 第一節 研究結論...46 第二節 研究限

制...47 第三節 研究建議與未來研究方向...48 參考文獻 ...49 附錄 A 探討專案經理核 心能力之研究-以營建業為例. 57

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