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Discovering Computers 2010

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(1)

Living in a Digital World

Discovering

Computers 2010

(2)

Objectives Overview

Define the term, computer security risks, and briefly describe the types of

Describe various types of Internet and network attacks, and identify ways to safeguard against these attacks Discuss techniques to prevent unauthorized computer access and use

Identify safeguards against hardware theft and vandalism

Explain the ways software manufacturers protect against software piracy Discuss how encryption works, and explain why it is necessary

Discovering Computers 2010: Living in a Digital World

Chapter 11 2

See Page 555

for Detailed Objectives

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Objectives Overview

Discuss the types of devices available that protect computers from system failure Explain the options available for backing up computer resources

Identify risks and safeguards associated with wireless communications

Discuss ways to prevent health-related disorders and injuries due to computer use

Recognize issues related to information accuracy, intellectual property rights, codes of conduct, and green computing Discuss issues surrounding information privacy

Discovering Computers 2010: Living in a Digital World

Chapter 11 3

See Page 555

for Detailed Objectives

(4)

Computer Security Risks

• A computer security risk is any event or action that could cause a loss of or damage to computer hardware,

software, data, information, or processing capability

• A cybercrime is an online or Internet-based illegal act

Discovering Computers 2010: Living in a Digital World

Chapter 11 4

Pages 556 - 557

Hackers Crackers

Script Kiddies Corporate Spies

Unethical Employees

Cyberextortionists

Cyberterrorists

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Computer Security Risks

Discovering Computers 2010: Living in a Digital World

Chapter 11 5

Pages 556 – 557 Figure 11-1

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Internet and Network Attacks

• Information transmitted over networks has a higher degree of security risk than information kept on an organization’s premises

• An online security service is a Web site that evaluates your computer to check for Internet and e-mail

vulnerabilities

Discovering Computers 2010: Living in a Digital World

Chapter 11 6

Page 558 Figure 11-2

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation,

then click Computer Emergency Response Team Coordination Center below Chapter 11

(7)

Internet and Network Attacks

Computer

Discovering Computers 2010: Living in a Digital World

Chapter 11 7

Page 558

(8)

Video: Attack of the Mobile Viruses

Discovering Computers 2010: Living in a Digital World

Chapter 11 8

CLICK TO START

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Internet and Network Attacks

• An infected computer has one or more of the following symptoms:

Discovering Computers 2010: Living in a Digital World

Chapter 11 9

Pages 558 - 559

Operating system runs much slower than usual Available memory is less than expected

Files become corrupted

Screen displays unusual message or image Music or unusual sound plays randomly Existing programs and files disappear Programs or files do not work properly

Unknown programs or files mysteriously appear System properties change

Operating system does not start up

Operating system shuts down unexpectedly

(10)

Internet and Network Attacks

Discovering Computers 2010: Living in a Digital World

Chapter 11 10

Page 559 Figure 11-3

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Internet and Network Attacks

• Users can take several precautions to protect their home and work computers and mobile devices from these

malicious infections

Discovering Computers 2010: Living in a Digital World Chapter 11

Page 560 – 561 11 Figure 11-7

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Internet and Network Attacks

Discovering Computers 2010: Living in a Digital World

Chapter 11 12

Page 561 Figure 11-6

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Internet and Network Attacks

• A botnet is a group of compromised computers connected to a network

– A compromised computer is known as a zombie

• A denial of service attack (DoS attack) disrupts computer access to Internet services

– Distributed DoS (DDoS)

• A back door is a program or set of instructions in a program that allow users to bypass security controls

Spoofing is a technique intruders use to make their network or Internet transmission appear legitimate

Discovering Computers 2010: Living in a Digital World

Chapter 11 13

Pages 562 - 563

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation,

then click DoS Attacks below Chapter 11

(14)

Internet and Network Attacks

• A firewall is hardware and/or software that protects a network’s resources from intrusion

Discovering Computers 2010: Living in a Digital World

Chapter 11 14

Pages 563 - 564 Figure 11-8

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation,

then click Firewalls below Chapter 11

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Internet and Network Attacks

Discovering Computers 2010: Living in a Digital World

Chapter 11 15

Page 564

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Unauthorized Access and Use

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Chapter 11 16

Page 564

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Unauthorized Access and Use

• Organizations take

several measures to help prevent unauthorized

access and use

– Acceptable use policy – Disable file and printer

sharing – Firewalls

– Intrusion detection software

Discovering Computers 2010: Living in a Digital World Chapter 11

Page 565 17 Figure 11-10

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Unauthorized Access and Use

• Access controls define who can access a

computer, when they can access it, and what actions they can take

– Two-phase processes called identification and authentication

User namePassword – CAPTCHA

Discovering Computers 2010: Living in a Digital World

Chapter 11 18

Pages 565 – 566 Figure 11-11

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Unauthorized Access and Use

• A possessed object is any item that you must carry to gain access to a computer or computer facility

– Often are used in

combination with a personal identification number (PIN)

• A biometric device

authenticates a person’s identity by translating a

personal characteristic into a digital code that is

compared with a digital code in a computer

Discovering Computers 2010: Living in a Digital World Chapter 11

Page 568 19 Figure 11-14

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation,

then click Biometric Devices

below Chapter 11

(20)

Unauthorized Access and Use

Digital forensics is the discovery, collection, and analysis of evidence found on computers and

networks

• Many areas use digital forensics

Discovering Computers 2010: Living in a Digital World

Chapter 11 20

Page 569

Law enforcement Criminal prosecutors Military intelligence Insurance agencies

Information security departments

(21)

Hardware Theft and Vandalism

Hardware theft

Hardware vandalism

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Page 570

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Hardware Theft and Vandalism

• To help reduce the of chances of theft, companies and schools use a variety of security measures

Discovering Computers 2010: Living in a Digital World

Chapter 11 22

Page 570 Figure 11-15

Physical access controls Alarm systems

Cables to lock equipment Real time location system

Passwords, possessed objects, and biometrics

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation, then click RTLS below Chapter 11

(23)

Software Theft

Software theft occurs when someone:

Discovering Computers 2010: Living in a Digital World

Chapter 11 23

Page 571

Steals software media

Intentionally erases programs Illegally copies a program

Illegally registers and/or activates a program

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Software Theft

• A single-user license agreement typically contains the following conditions:

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Chapter 11 24

Page 571

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Software Theft

• Copying, loaning,

borrowing, renting, or distributing software can be a violation of copyright law

• Some software requires product activation to function fully

Discovering Computers 2010: Living in a Digital World Chapter 11

Pages 571 – 572 25 Figure 11-16

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation,

then click Business Software Alliance below Chapter 11

(26)

Information Theft

Information theft occurs when someone steals personal or confidential information

Encryption is a process of converting readable data into unreadable characters to prevent

unauthorized access

Discovering Computers 2010: Living in a Digital World

Chapter 11 26

Pages 572 - 573 Figure 11-17

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Information Theft

Discovering Computers 2010: Living in a Digital World

Chapter 11 27

Page 573 Figure 11-18

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Information Theft

• A digital signature is an encrypted code that a person, Web site, or organization attaches to an electronic message to verify the identity of the sender

– Often used to ensure that an impostor is not participating in an Internet transaction

• Web browsers and Web sites use encryption techniques

Discovering Computers 2010: Living in a Digital World

Chapter 11 28

Page 574

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Information Theft

• Popular security techniques include

Discovering Computers 2010: Living in a Digital World

Chapter 11 29

Pages 574 - 575

Digital Certificates

Transport Layer Security (TLS) Secure HTTP

VPN

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation, then click Digital Certificates below Chapter 11

(30)

Information Theft

Discovering Computers 2010: Living in a Digital World

Chapter 11 30

Pages 574 - 575 Figures 11-19 – 11-20

(31)

System Failure

• A system failure is the prolonged malfunction of a computer

• A variety of factors can lead to system failure, including:

– Aging hardware – Natural disasters

– Electrical power problems

Noise, undervoltages, and overvoltages

– Errors in computer programs

Discovering Computers 2010: Living in a Digital World

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Page 575

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System Failure

• Two ways to protect from system failures caused by electrical power variations include surge

protectors and uninterruptable power supplies (UPS)

Discovering Computers 2010: Living in a Digital World

Chapter 11 32

Page 576

Figures 11-21 – 11-22

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation, then click Surge Protectors below Chapter 11

(33)

Backing Up – The Ultimate Safeguard

• A backup is a duplicate of a file, program, or disk that can be used if the original is lost, damaged, or destroyed

– To back up a file means to make a copy of it

• Offsite backups are stored in a location separate from the computer site

Discovering Computers 2010: Living in a Digital World

Chapter 11 33

Page 577

Cloud

Storage

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Backing Up – The Ultimate Safeguard

• Two categories of backups:

– Full backup

– Selective backup

• Three-generation backup policy

Discovering Computers 2010: Living in a Digital World Chapter 11

Page 577 34

(35)

Wireless Security

• Wireless access poses additional security risks

– About 80 percent of wireless networks have no security protection

• War driving allows individuals to detect wireless networks while driving a vehicle through the area

Discovering Computers 2010: Living in a Digital World

Chapter 11 35

Page 578 Figure 11-23

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation,

then click War Driving below Chapter 11

(36)

Wireless Security

• In additional to using firewalls, some safeguards improve security of wireless networks:

Discovering Computers 2010: Living in a Digital World

Chapter 11 36

Page 578

A wireless access point should not broadcast an SSID Change the default SSID

Configure a WAP so that only certain devices can access it

Use WPA or WPA2 security standards

(37)

Health Concerns of Computer Use

• The widespread use of computers has led to health concerns

Repetitive strain injury (RSI)

– Carpal tunnel syndrome (CTS)

Computer vision syndrome (CVS)

Discovering Computers 2010: Living in a Digital World Chapter 11

Page 579 37 Figure 11-24

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Health Concerns of Computer Use

Discovering Computers 2010: Living in a Digital World

Chapter 11 38

Page 580 Figure 11-25

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Health Concerns of Computer Use

• Ergonomics is an

applied science devoted to incorporating

comfort, efficiency, and safety into the design of items in the workplace

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Page 580 39 Figure 11-26

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Health Concerns of Computer Use

Computer addiction occurs when the computer consumes someone’s entire social life

• Symptoms of users include:

Discovering Computers 2010: Living in a Digital World

Chapter 11 40

Page 581

Craves computer time Overjoy

Unable to stop computer activity Irritable when not at the computer Neglects family and friends

Problems at work or school

(41)

Ethics and Society

Computer ethics are the moral guidelines that govern the use of computers and

information systems

• Information accuracy is a concern

– Not all information on the Web is correct

Discovering Computers 2010: Living in a Digital World Chapter 11

Pages 581 – 582 41 Figure 11-28

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Ethics and Society

Intellectual property rights

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Chapter 11 42

Page 582

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation, then click Digital Rights Management below Chapter 11

(43)

Ethics and Society

Discovering Computers 2010: Living in a Digital World

Chapter 11 43

Page 583 Figure 11-29

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Ethics and Society

Green computing involves reducing the electricity and environmental waste while using a computer

Discovering Computers 2010: Living in a Digital World

Chapter 11 44

Pages 583 – 584 Figure 11-30

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Ethics and Society

Information privacy refers to the right of

individuals and companies to deny or restrict the collection and use of information about them

• Huge databases store data online

• It is important to safeguard your information

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Chapter 11 45

Page 584

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Ethics and Society

Discovering Computers 2010: Living in a Digital World Chapter 11

Page 584 46 Figure 11-31

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Ethics and Society

• When you fill out a

form, the merchant that receives the form

usually enters it into a database

• Many companies today allow people to specify whether they want their personal information

distributed

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Page 585 47 Figure 11-32

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Ethics and Society

• A cookie is a small text file that a Web server stores on your computer

• Web sites use cookies for a variety of reasons:

Discovering Computers 2010: Living in a Digital World

Chapter 11 48

Pages 585 – 586

Allow for personalization Store users’ passwords Assist with online shopping

Track how often users visit a site Target advertisements

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation,

then click Cookies below Chapter 11

(49)

Ethics and Society

Discovering Computers 2010: Living in a Digital World

Chapter 11 49

Page 586 Figure 11-33

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Ethics and Society

Spam is an unsolicited e-mail message or

newsgroup posting

E-mail filtering blocks e- mail messages from

designated sources

Anti-spam programs attempt to remove

spam before it reaches your inbox

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Page 587 50 Figure 11-34

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Ethics and Society

Phishing is a scam in

which a perpetrator sends an official looking e-mail message that attempts to obtain your personal and financial information

Pharming is a scam where a perpetrator attempts to obtain your personal and financial information via spoofing

Discovering Computers 2010: Living in a Digital World Chapter 11

Pages 587 - 588 51 Figure 11-35

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Ethics and Society

• The concern about privacy has led to the

enactment of federal and state laws regarding the storage and disclosure of personal data

– See Figure 11-36 on page 589 for a listing of major U.S.

government laws concerning privacy

The 1970 Fair Credit Reporting Act limits the rights of others viewing a credit report to only those with a legitimate business need

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Page 588

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Ethics and Society

Social engineering

Discovering Computers 2010: Living in a Digital World

Chapter 11 53

Page 590

Click to view Web Link,

click Chapter 11, Click Web Link from left

navigation, then click Social Engineering below Chapter 11

(54)

Ethics and Society

Content filtering is the process of restricting

access to certain material on the Web

• Many businesses use content filtering

• Internet Content Rating Association (ICRA)

Web filtering software

restricts access to specified Web sites

Discovering Computers 2010: Living in a Digital World Chapter 11

Pages 590 – 591 54 Figure 11-37

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Summary

Potential computer risks and the safeguards Wireless security risks and safeguards

Computer-related health issues and preventions

Ethical issues surrounding information accuracy, intellectual property rights, codes of conduct, green computing, and information privacy

Discovering Computers 2010: Living in a Digital World

Chapter 11 55

Page 591

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Living in a Digital World

Discovering

Computers 2010

Chapter 11 Complete

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