A study of the relationship among ethical climate, emotional exhaustion and turnover intention - a c
蔡坤志、楊豐華
E-mail: 324771@mail.dyu.edu.tw
ABSTRACT
Recently, corporate scandals have been more and more. This research dis-cusses the influence of ethical climate on the emotional exhaustion and turnover intention, and the influence of emotional exhaustion on turnover intention, and the role of emotional exhaustion between ethical climate and turnover intention. A to-tal of 300 were sampled to fill out the questionnaire, and the final valid sample was 251. The result show that ethical climate has significantly on emotional ex-haustion and turnover intention, and emotional exhaustion also has significantly on turnover intention, finally, emotional exhaustion has a partial mediator between ethical climate and turnover intention. The findings show that: (1) ethical climate has significantly on emotional ex-haustion and turnover intention; (2) emotional exhaustion also has significantly on turnover intention; (3) emotional exhaustion has a partial mediator between ethical climate and turnover intention. Based on the results of this study, recommendations for future research are proposed.
Keywords : ethical climate, emotional exhaustion, turnover intention Table of Contents
中文摘要 ．．．．．．．．．．．．．．．．．．．．．．iii 英文摘要 ．．．．．．．．．．．．．．．．．．．．
．．iv 誌謝辭 ．．．．．．．．．．．．．．．．．．．．．．v 內容目錄 ．．．．．．．．．．．．．．．．．
．．．．．vi 表目錄 ．．．．．．．．．．．．．．．．．．．．．．viii 圖目錄 ．．．．．．．．．．．．．
．．．．．．．．．x 第一章 緒論．．．．．．．．．．．．．．．．．．．． 1 第一節 研究背景與動機．．
．．．．．．．．．．． 1 第二節 研究問題與目的．．．．．．．．．．．． 4 第二章 文獻探討．．．．．
．．．．．．．．．．．．． 6 第一節 倫理氣候．．．．．．．．．．．．．．．． 6 第二節 情緒耗竭．
．．．．．．．．．．．．．．． 11 第三節 離職意願．．．．．．．．．．．．．．．． 16 第三章 研究方 法．．．．．．．．．．．．．．．．．． 23 第一節 研究架構．．．．．．．．．．．．．．．． 23 第二節 研究假說．．．．．．．．．．．．．．．． 23 第三節 操作性定義與衡量．．．．．．．．．．．． 27 第四節 問卷設計．．．．．．．．．．．．．．．． 31 第五節 資料蒐集．．．．．．．．．．．．．．．． 31 第六節 資料分析方法．．．．．．．．．．．．．． 32 第四章 資料分析．．．．．．．．．．．．．．．．．
． 37 第一節 敘述性統計．．．．．．．．．．．．．．． 37 第二節 信度與效度分析．．．．．．．．．
．．．． 42 第三節 結構方程模式．．．．．．．．．．．．．． 52 第五章 結論與建議．．．．．．．．．．
．．．．．．． 60 第一節 研究結論．．．．．．．．．．．．．．．． 60 第二節 研究意涵．．．．．．
．．．．．．．．．． 62 第三節 管理意涵．．．．．．．．．．．．．．．． 62 第四節 研究限制．．．
．．．．．．．．．．．．． 63 第五節 後續研究與建議．．．．．．．．．．．．． 63 參考文獻 ．．．．．．
．．．．．．．．．．．．．．．． 65 附錄A 研究問卷．．．．．．．．．．．．．．．．．．． 85 REFERENCES
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