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題 目 瀏 覽、修 改、新 增

選擇題目章節、單元: 顯示所有題目 單筆新增題目 批次新增題目

號 單元

難 易 度

鑑別

度 題目 答案選項 選答

比例 答

案 說明 修 改

刪 除

是否開放練習

改變設定

1 CC0315

Java程式編譯過後會產 生檔名相同,但副檔 名為____________的檔 案。

1..java 2..class 3..c 4..htm

1.0%

2.0%

3.0%

4.0%

2 修改 刪除 否 是

2 CC0315

編譯程式於編譯的過 程中並沒有找到錯 誤,但是執行後的結 果卻不正確,這種錯 誤就是:

1.語法錯誤 2.語意錯誤 3.執行錯誤 4.偵錯

1.0%

2.0%

3.0%

4.0%

3 修改 刪除 否 是

3 CC0315

在撰寫Java程式之前,

必須安裝好Java開發工 具 ____________。

1.Java2 2.JDK 3.JCreator 4.JRE

1.0%

2.0%

3.0%

4.0%

2 修改 刪除 否 是

4 CC0315

Java的變數名稱可以是 (1)英文字母(2)數字(3) 括號(4)底線(5)斜線,

下列何者為真?

1. (1)(2) 2. (1)(2)(3) 3. (1)(2)(5) 4. (1)(2)(4)

1.0%

2.0%

3.0%

4.0%

4 修改 刪除 否 是

5 EBME 90 0.143

e-Procurement apps is one of the last

nonautomated processes in large companies. It has major functions as follows, except:

1.Office Supplies Procurement

2.Service Procurement 3.e-Catalog

4.Business Travel Procurement

1.0%

2.9%

3.90%

4.0% 3 修改 刪除 否 是

6 EBME 86 0.143

_________ unites front- office CRM apps with back-office ERP apps, and is also called " Processware."

1.EAI 2.BI 3.DSS 4.SCM

1.86%

2.0%

3.13%

4.0%

1 修改 刪除 否 是

7 EBME 77 0.286

Selling-chain management is an application framework that helps sell better, and more effectively across all channels, except :

1.Cross sale 2.Distributor 3.OEM 4.Reseller

1.77%

2.13%

3.9%

4.0%

1 修改 刪除 否 是

8 EBME 100 0

Complete order life cycle has following stages, except :

1.Inquiry/Prospect 2.Quote

3.Customize 4.Order

1.0%

2.100%

3.0%

4.0%

2 修改 刪除 否 是

9 EBME 0.571

The goals of a selling- chain management business strategy are as follows, except

1.Make the ordering process easier for the customer.

2.Add value for the customer.

3.Make it easy to order customized products.

4.Increase up-sell &

cross-sell.

1.0%

2.0%

3.0%

4.0% 4 修改 刪除 否 是

Although many

companies have already 1.Limited, task-oriented

1.0%

(2)

10 EBME 81 0.286

invested heavily in projects to implement second-generation SFA, their success has been limited, owing to following reasons, except :

functionality

2.Functional isolation 3.Organizational resistance

4.Relationship-oriented order acquisition

2.9%

3.9%

4.81%

4 修改 刪除 否 是

11 EBME 95 0.143

Elements of selling-chain infrastructure are as follows, except :

1.IRM 2.Pricing 3.DSS

4.Commission & contract mgt

1.0%

2.0%

3.95%

4.4%

3 修改 刪除 否 是

12 EBME 95 0

Which of the following issue does NOT make the success of Gevalia Kaffe?

1.Enhanced speed of service by reducing errors 2.Reduced outbound shipping cost

3.Integrated customer service and order fulfillment

4.Handled demand in peak and promotional seasons efficiently and cost-effectively

1.0%

2.0%

3.4%

4.95%

4 修改 刪除 否 是

13 EBME 86 0.429

Which of the following is

“NOT" true about BPO?

1.Pursuit IT efficiency 2.A way to create virtual enterprise

3.Used as a cost control technique

4.The core of e-Business concept

1.86%

2.0%

3.0%

4.13% 1 修改 刪除 否 是

14 EBME 81 0.429

Which one best describes e-Chemicals?

1.Flexible service fulfillment

2.Service and sales integration

3.Virtual manufacturer 4.Virtual distributor

1.4%

2.4%

3.9%

4.81% 4 修改 刪除 否 是

15 EBME 90 0.286

Cisco benefits from Cisco Connection Online (CCO) from the following EXCEPT

1.Self-service technology support

2.Increasing speed and accuracy in order processing

3.Provide culture that absorbs each acquisition without skipping a beat 4.The ability to scale for growth

1.4%

2.4%

3.90%

4.0%

3 修改 刪除 否 是

16 EBME 95 0.143

Which of the following is NOT an m-Commerce device?

1.Personal Data Assistant 2.Bluetooth

3.WebTV 4.Cell phone

1.0%

2.4%

3.95%

4.0%

3 修改 刪除 否 是

17 EBME 77 0.429

Which of the following is NOT the reason why ASP rises?

1.The scarcity of IT professionals 2.Company wants to focus on core business processes

3.Technology changes fast that increase capital spending

4.Provide customized

1.13%

2.4%

3.4%

4.77%

4 修改 刪除 否 是

(3)

business service without too much of the cost

18 EBME 90 0.286

Modern e-Business infrastructure consists of :

1.Web servers 2.ASP 3.ERP

4.Company's value proposition

1.9%

2.0%

3.90%

4.0%

3 修改 刪除 否 是

19 EBME 86 0.286

What would be the focus of service excellent business in the future?

1.Reliability 2.Service orientation 3.Self-service 4.Excellent support

1.0%

2.4%

3.86%

4.9%

3 修改 刪除 否 是

20 EBME 86 0.286

Which of the following is NOT the key principle to achieve operational excellence?

1.Efficient leveraging of assets

2.Management of customer expectation 3.Management of sales intelligence

4.Prepare company for the unforeseen

1.0%

2.0%

3.13%

4.86% 4 修改 刪除 否 是

21 EBME 81 0.286

Which of the following best describes a truly great business?

1.They integrate multiple customer connection channels well.

2.They change the rule of game.

3.They successfully retain customers while acquiring new customers.

4.They do right things for customers.

1.4%

2.81%

3.9%

4.4%

2 修改 刪除 否 是

22 EBME 90 0.143

The goals of CRM business framework should include :

1.Using CRM as a product

2.Using integrate information for excellent service

3.Creating new relationship to grow revenue

4.Implementing CRM technology as a priority

1.4%

2.90%

3.4%

4.0%

2 修改 刪除 否 是

23 EBME 77 0.571

What will “cross selling" and “up- selling" boost?

1.New customer relationships 2.Existing customer relationships

3.Customers retaining rate 4.None of above

1.9%

2.77%

3.13%

4.0% 2 修改 刪除 否 是

24 EBME 86 0.286

“A large deposit triggers a salesperson to call customer and ask the customer's investment option" is :

1.TeleSales

2.Event driving marketing 3.Up selling

4.Cross selling

1.0%

2.86%

3.4%

4.9%

2 修改 刪除 否 是

25 EBME 90 0.143

Which of the following portfolio that most CRM application frameworks usually does NOT have?

1.Marketing and fulfillment

2.Sales: TeleSales, cross- selling and up-selling 3.Customer billing 4.Customer service and support

1.0%

2.4%

3.90%

4.0% 3 修改 刪除 否 是

Which of the following is

1.MRP = Manufacturing 1.0%

(4)

26 EBME

WRONG? Resource Planning 2.ERP = Enterprise Resource Planning 3.DRP = Distribution Resource Planning 4.XRP = eXtended Resource Planning

2.0%

3.0%

4.0%

1 修改 刪除 否 是

27 EBME 90 0

The “pilot phase" of ERP implementation means :

1.consultants document the requirements of company

2.consultants interview the potential users 3.technical team plans the interface and data integration infrastructure 4.system test and user training

1.9%

2.0%

3.90%

4.0%

3 修改 刪除 否 是

28 EBME 81 0.143

Many companies select COTS software from third party vendors because of :

1.These companies are rich

2.COTS integrates best practices

3.COTS provides rapid and fixed-free

implementation 4.COTS meets

organizations' specific requirement

1.0%

2.81%

3.18%

4.0%

2 修改 刪除 否 是

29 EBME 72 0.429

Which of the following is NOT a primary ERP management tool?

1.Service-management tools

2.Use-management tools 3.System administration tools

4.Operations advisory tools

1.22%

2.0%

3.4%

4.72% 4 修改 刪除 否 是

30 EBME 68 0.286

Customer-centric innovation requires the fusion of business designs, process, applications, and systems on an unprecedented scale. We call this :

1.collaborative e-Business 2.e-Business integration 3.customer prioritized e- Business

4.customer-oriented integration e-Business

1.0%

2.27%

3.4%

4.68% 4 修改 刪除 否 是

31 EBME 95 0.143

Today, e-Commerce is entering the third phase (2000~), with a focus on how the Internet can impact profitability. And profitability is not about increasing gross revenues but rather

1.increasing gross margins.

2.decreasing bottlenecks.

3.decreasing overheads.

4.creating opportunities.

1.95%

2.0%

3.0%

4.4% 1 修改 刪除 否 是

32 EBME 86 0.286

To paraphrase Business Week, “Forget B2B or B2C, e-Business is about ?

1.Do things right for customers.

2.Do right things for customers.

3.P2P --- peer to peer.

4.P2P --- path to profitability

1.4%

2.9%

3.0%

4.86% 4 修改 刪除 否 是

33 EBME 81 0.143

According to the Rule 1 of e-Business, ________

is no longer an afterthought in forming business strategy but

1.flexibility 2.cost-effectiveness 3.technology 4.collaboration

1.4%

2.13%

3.81%

4.0%

3 修改 刪除 否 是

(5)

rather the cause and driver.

34 EBME 95 0.143

Rule 7 of e-Business, the goal of new business designs is for companies to create flexible outsourcing alliances that not only off-load costs but also make customers

1.satisfactory.

2.ecstatic.

3.smarter.

4.innovative.

1.0%

2.95%

3.4%

4.0% 2 修改 刪除 否 是

35 EBME

In the 1980s, IBM and __________ were positioned to own the PC market, but they did nothing when upstarts Compaq, Dell, and Gateway took the market by storm.

1.HP.

2.DEC.

3.WANG.

4.NEC.

1.0%

2.0%

3.0%

4.0% 2 修改 刪除 否 是

36 EBME

Of the five big consumer online services in 1994 : Prodigy owned by Sears and IBM; Delphi owned by News Corp.; GEnie owned by General Electric; CompuServe owned by H&R Block;

and independent AOL, which one would ultimately beat all others ?

1.Prodigy 2.AOL 3.Genie 4.CompuServe

1.0%

2.0%

3.0%

4.0%

2 修改 刪除 否 是

37 EBME 100 0

Microsoft anticipated changing customer experiences by reengineering several value chains, including travel (________) , automotive sales (CarPoint), real estate (HomeAdvisor), and finance (Investor). The foundation of these new value chains is the MSN infrastructure.

1.EZ Travel 2.Explorer 3.Expedia 4.Travelocity

1.0%

2.0%

3.100%

4.0%

3 修改 刪除 否 是

38 EBME 68 0.714

There are five e-Business patterns. Which one of the following is incorrect ?

1.e-caches 2.e-portals 3.click and brick 4.e-market makers

1.68%

2.18%

3.9%

4.4%

1 修改 刪除 否 是

39 EBME

Disney created the infamous Go.com portal with the ___________

acquisition.

1.InfoSeek 2.Amazon.com 3.Yahoo!

4.CBS

1.0%

2.0%

3.0%

4.0%

1 修改 刪除 否 是

40 EBME 81 0.286

By installing satellite networks to provide real- time sales and ordering information, _________

moved from being a retailer into being a supply chain expert. The scan-based trading (SBT) is to pay for product only when it is sold at the point of sale.

1.GE 2.Wal-Mart 3.Sears 4.Home Depot

1.0%

2.81%

3.18%

4.0%

2 修改 刪除 否 是

e-Channels operate on the 1.Business process 1.0%

(6)

41 EBME

following business models, except :

reengineering (BPR) 2.Transaction enhancement

3.e-Channel compression 4.e-Channel expansion

2.0%

3.0%

4.0% 1 修改 刪除 否 是

42 EBME

A variation of channel expansion is _________, which is leading the way in the e-Business category of “affiliate e-

Commerce." Personal e- Commerce enables anyone to sell online.

1.CarPoint 2.Vstore.com 3.E*TRADE 4.Gap

1.0%

2.0%

3.0%

4.0% 2 修改 刪除 否 是

43 EBME 86 0.286

The hottest trends in e-tail is toward the _________

pattern, a hybrid online/offline business model incorporating both physical and online business practices.

1.Brick and mortar 2.Click and order 3.Click and Brick 4.e-Channel innovation

1.0%

2.13%

3.86%

4.0% 3 修改 刪除 否 是

44 EBME

Companies include the high-end, mega-grocery sites, such as

__________, Streamline, Peapod, and HomeGrocer deliver at no charge for a minimum $50 order. The firms deliver just about everything the major grocery chains offer, and to expand the boundaries of home delivery.

1.Webvan 2.Nordstorm 3.Wal-Mart 4.Cosco

1.0%

2.0%

3.0%

4.0%

1 修改 刪除 否 是

45 EBME

Portals operate on several business models: eyeball aggregaters, such as _________;auctions, such as eBay; and mega- transaction portals, such as Expedia.

1.Yahoo!

2.SUPERVALU 3.Merrill Lynch 4.Circuit City

1.0%

2.0%

3.0%

4.0% 1 修改 刪除 否 是

46 EBME 59 0.429

Among different e- Market Maker business models, which one is PhotonicsOnline belonged to ?

1.Virtual Distributors 2.Lead Generation 3.Catalog Aggregations 4.Auctions

1.27%

2.59%

3.13%

4.0%

2 修改 刪除 否 是

47 EBME

_________ skips the downloading process by allowing users to play content, such as music or videos, directly from other users' computers without downloading the file.

1.Napster 2.Point-era 3.Gnutella 4.GoFish.com

1.0%

2.0%

3.0%

4.0% 2 修改 刪除 否 是

48 EBME 95 0.143

To provide a worldwide open standard enabling the delivery of Internet- based services to mass- market wireless telephones, Phone.com, Ericsson, Motorola, and Nokia formed the __________ Forum.

1.Wireless Application Protocol

2.Wireless Markup Language

3.eXtensible Markup Language

4.Mobil Commerce

1.95%

2.4%

3.0%

4.0% 1 修改 刪除 否 是

Working together and 1.Akamai 1.86%

(7)

49 EBME 86 0.286

using sophisticated algorithms and

continuous monitoring of Internet conditions, the ________ servers retrieve and deliver the requested objects to the user in the shortest time possible and deliver video streams quickly and reliably.

2.FedEx 3.UPS 4.AOL

2.0%

3.0%

4.13%

1 修改 刪除 否 是

50 EBME 100 0

What are those trends driving e-Business Architecture? 1. Velocity of business is increasing.

2. Enterprise boundaries are disappearing. 3.

Complexity and volatility of management structure are increasing. 4.

Packaged apps focus on infrastructure. 5.

Expectations for technology solutions are rising

1.(1,2,3) 2.(1,2,5) 3.(1,3,5) 4.(2,4,5)

1.0%

2.100%

3.0%

4.0%

2 修改 刪除 否 是

51 EBME 86 0.429

Typical organizational barriers and minefields are as follows, except ?

1.Focusing too much on efficiency and cost cutting.

2.Rehashing competitors' ideas.

3.Frequently reorganizing.

4.Develop apps too quickly with minimum training or cultural change.

1.9%

2.0%

3.4%

4.86%

4 修改 刪除 否 是

52 EBME 90 0.286

Application frameworks represent a total overhaul of enterprise systems.

These application frameworks are designed to integrate an array of functions, except :

1.CRM 2.ERP 3.SCM 4.e-Portal

1.0%

2.9%

3.0%

4.90% 4 修改 刪除 否 是

53 EBME

Nestle selected an ERP application suite from SAP to run its various functions, except :

1.Sales, Service &

Marketing

2.Forecasting & planning 3.Purchasing & Material Mgt.

4.Warehousing &

Inventory Mgt.

1.0%

2.0%

3.0%

4.0% 1 修改 刪除 否 是

54 EBME 95 0.143

Whirlpool is the world'

s second-largest producer of major home

appliances. It bought a Selling-Chain Mgt. apps to integrate functions as follows, except :

1.Product customization 2.e-Catalog.

3.Commission Mgt.

4.Promotion Mgt.

1.0%

2.95%

3.0%

4.4% 2 修改 刪除 否 是

55 MIS-CH01 77 0.167

One of the recent critical challenges facing Major League Baseball was:

1.outdated information systems.

2.poorly managed sales channels.

3.poor coordination between local and national sales channels.

1.3%

2.6%

3.6%

4.77% 4 P.3

修改 刪除 否 是

(8)

4.decreasing ticket sales.

56 MIS-CH01 87 0.222

The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy;

survival; competitive advantage, operational excellence, and:

1.improved business practices.

2.improved decision making.

3.improved efficiency.

4.improved flexibility.

1.5%

2.87%

3.3%

4.3%

2 P.6

修改 刪除 否 是

57 MIS-CH01 71 0.333

The use of information systems because of necessity is:

1.improved flexibility.

2.improved business practices.

3.competitive advantage.

4.survival.

1.1%

2.4%

3.15%

4.71%

4 P.9

修改 刪除 否 是

58 MIS-CH01 87 0.056

Which of the following choices may lead to competitive advantage (1) new products, services, and business models; (2) charging less for superior products; (3) responding to customers in real-time?

1.1 only 2.1, 2, and 3 3.2 and 3 4.1 and 2

1.1%

2.87%

3.1%

4.1% 2 P.8

修改 刪除 否 是

59 MIS-CH01 85 0.333

Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of:

1.customer and supplier intimacy.

2.improved efficiency.

3.improved decision- making.

4.improved flexibility.

1.3%

2.7%

3.85%

4.3% 3 P.8

修改 刪除 否 是

60 MIS-CH01 80 0.333

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the information system business objective of:

1.competitive advantage.

2.improved efficiency.

3.survival.

4.customer and supplier intimacy.

1.8%

2.7%

3.80%

4.3%

3 P.9

修改 刪除 否 是

61 MIS-CH01 85 0.111

What term is used to refer to all of the computer- based information systems used by organizations and their underlying technologies?

1.Information technology 2.Network technology 3.Digital technology 4.Productivity technology

1.85%

2.12%

3.1%

4.0%

1 P.10

修改 刪除 否 是

62 MIS-CH01 82 0.389

An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support:

1.managers analyzing the organization's raw data.

2.the creation of new products and services.

3.decision making and control in an organization.

4.communications and data flow.

1.12%

2.5%

3.82%

4.0% 3 P.10

修改 刪除 否 是

63 MIS-CH01 83 0.111

The three activities in an information system that produce the information organizations use to control operations are:

1.information retrieval, research, and analysis.

2.input, processing, and output.

3.data analysis,

processing, and feedback 4.input, output, and feedback.

1.7%

2.83%

3.5%

4.3% 2 P.11

修改 刪除 否 是

Order data for baseball tickets and bar code data

1.sales information. 1.7% P.11

(9)

64 MIS-CH01 78 0.167

are examples of: 2.customer and product data.

3.raw output.

4.raw input.

2.8%

3.5%

4.78% 4 修改 刪除 否 是

65 MIS-CH01

The average number of tickets sold daily online is an example of:

1.raw data.

2.meaningful information.

3.input.

4.output.

1.0%

2.0%

3.0%

4.0%

2 P.11

修改 刪除 否 是

66 MIS-CH01

Output: 1.is information that is returned to appropriate members of the

organization to help them evaluate the input stage.

2.transfers processed information to the people who will use it or to the activities for which it will be used.

3.transfers data to the people who will use it or to the activities for which it will be used.

4.is feedback that has been processed to create meaningful information.

1.0%

2.0%

3.0%

4.0%

2 P.11

修改 刪除 否 是

67 MIS-CH01

Converting raw data into a more meaningful form is called:

1.organizing.

2.capturing.

3.feedback.

4.processing.

1.0%

2.0%

3.0%

4.0%

4 P.11

修改 刪除 否 是

68 MIS-CH01

Electronic computers and related software programs are the technical

foundation, the tools and materials, of:

1.all business procedures.

2.all industrialized countries.

3.modern information systems.

4.information accumulation.

1.0%

2.0%

3.0%

4.0% 3 P.11

修改 刪除 否 是

69 MIS-CH01

An example of raw data from a national chain of automobile stores would be:

1.1 Toyota RAV4s sold March 3, 2005 in Louisville, Kentucky.

2.13 Toyota RAV 4s sold during March 2006 in Louisville, Kentucky.

3.13 Toyotas sold daily in Kentucky.

4.All of the above

1.0%

2.0%

3.0%

4.0% 4 P.11

修改 刪除 否 是

70 MIS-CH01

The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called:

1.information technology infrastructure.

2.information systems architecture.

3.information systems literacy.

4.management information systems.

1.0%

2.0%

3.0%

4.0% 4 P.12

修改 刪除 否 是

71 MIS-CH01

In a hierarchical organization, the upper levels consist of:

1.professional and operational workers.

2.managerial, professional, and technical workers.

3.managerial and

1.0%

2.0%

3.0%

4.0%

2 P.13

修改 刪除 否 是

(10)

professional workers.

4.managerial, professional, and operational workers.

72 MIS-CH01

A hierarchy: 1.is a pyramid structure or rising authority and responsibility.

2.is composed primarily of experts trained for different functions.

3.is based on a clear-cut division of labor.

4.All of the above.

1.0%

2.0%

3.0%

4.0% 1 P.13

修改 刪除 否 是

73 MIS-CH01

The fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of a company's members is called its:

1.culture.

2.environment.

3.values.

4.atmosphere.

1.0%

2.0%

3.0%

4.0%

1 P.13

修改 刪除 否 是

74 MIS-CH01

Business processes: 1.are governed by information technology.

2.include informal work practices.

3.are logically related tasks used primarily by operational personnel.

4.are used primarily for sales and accounting functions.

1.0%

2.0%

3.0%

4.0%

2 P.13

修改 刪除 否 是

75 MIS-CH01

Data management technology consists of:

1.the software governing the organization of data on physical storage media.

2.the hardware and software used to transfer data.

3.the detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

4.the physical hardware and media used by an organization for storing data.

1.0%

2.0%

3.0%

4.0%

1 P.14

修改 刪除 否 是

76 MIS-CH01

The hardware and software used to transfer data in an organization is called:

1.data management technology.

2.networking and telecommunications technology.

3.data and

telecommunications technology.

4.networking and data management technology.

1.0%

2.0%

3.0%

4.0%

2 P.14

修改 刪除 否 是

77 MIS-CH01

Networking and telecommunications technologies, along with the people required to run

1.networked environment.

2.data management environment.

3.IT infrastructure.

1.0%

2.0%

3.0%

4.0%

3 P.14

修改 刪除 否 是

(11)

and manage them, constitute an organization's:

4.information system.

78 MIS-CH01

An intranet uses: 1.the telecommunications capacities of fiber optic networks.

2.internet technology within the boundaries of the firm.

3.infrared

telecommunications systems.

4.mainframe technology.

1.0%

2.0%

3.0%

4.0%

2 P.15

修改 刪除 否 是

79 MIS-CH01

The first step in the four- step model of business problem solving is:

1.identifying the problem.

2.agreeing that a problem exists.

3.assigning the problem to a problem solver.

4.outlining the problem's causes.

1.0%

2.0%

3.0%

4.0% 1 P.17

修改 刪除 否 是

80 MIS-CH01

Inadequate data management is an example of the ________

dimension of business problems.

1.management 2.organizational 3.technical 4.people

1.0%

2.0%

3.0%

4.0%

3 P.19

修改 刪除 否 是

81 MIS-CH01

Legal and regulatory compliance is an example of which dimension of business problem?

1.People 2.Organizational 3.Ethical 4.Management

1.0%

2.0%

3.0%

4.0%

1 P.19

修改 刪除 否 是

82 MIS-CH01

Aging hardware and outdated software are examples of which dimension of business problem?

1.Technical 2.Organizational 3.Information Systems 4.Infrastructure

1.0%

2.0%

3.0%

4.0%

1 P.19

修改 刪除 否 是

83 MIS-CH01

Poor business processes and unsupportive culture are examples of which dimension of business problem:

1.management.

2.organizational.

3.infrastructure.

4.people.

1.0%

2.0%

3.0%

4.0%

2 P.19

修改 刪除 否 是

84 MIS-CH01

The owners of Speed-EZ, a new bike messenger service, are concerned about how they will manage their messengers once they have left the office. This is a business problem that falls into the:

1.technical dimension.

2.management dimension.

3.organizational dimension.

4.people dimension.

1.0%

2.0%

3.0%

4.0% 4 P.19

修改 刪除 否 是

85 MIS-CH01

Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is a business problem that falls into the:

1.management dimension.

2.people dimension.

3.technical dimension.

4.organizational dimension.

1.0%

2.0%

3.0%

4.0%

4 P.19

修改 刪除 否 是

86 MIS-CH01

In choosing the best solution for a business problem, one of the most important considerations is:

1.employee training.

2.change management.

3.existing resources and skills.

4.outcome measurement.

1.0%

2.0%

3.0%

4.0%

3 P.19

修改 刪除 否 是

The failure of NASA's 1.the importance of

(12)

87 MIS-CH01

initial solution to preventing the space shuttle shedding foam illustrates:

training employees on new business processes.

2.the continuous nature of problem solving.

3.the need to prepare for measuring outcomes of a business solution.

4.the need to quickly adapt to new

technological innovations.

1.0%

2.0%

3.0%

4.0%

2 P.19

修改 刪除 否 是

88 MIS-CH01

The final step in the four- step model of business problem solving is:

1.change management.

2.outcome.

3.feedback.

4.implementation.

1.0%

2.0%

3.0%

4.0%

4 P.19

修改 刪除 否 是

89 MIS-CH01

A major criterion in deciding the most important perspectives of a business problem is:

1.organizational perspective.

2.usefulness.

3.implementation.

4.change management.

1.0%

2.0%

3.0%

4.0%

2 P.20

修改 刪除 否 是

90 MIS-CH01

One of the most frequent errors in problem solving is:

1.not being aware of personal limitations.

2.following a rote pattern of decision making.

3.being too doubtful.

4.rushing to judgment.

1.0%

2.0%

3.0%

4.0% 4 P.20

修改 刪除 否 是

91 MIS-CH01

An example of a business using information systems to create new products and services is:

1.MLB's Web sites for online

2.Seven-Eleven's new retail information system analyzing sales data to determine customer needs at each location.

3.China Telecom's enterprise system designed to comply with international reporting regulations.

4.Blockbuster's creation of a new online movie- rental system similar to that of Netflix.

1.0%

2.0%

3.0%

4.0%

1 P.21

修改 刪除 否 是

92 MIS-CH01

An example of a business using information systems for survival is:

1.Blockbuster's creation of a new online movie- rental system similar to that of Netflix.

2.Seven-Eleven's new retail information system analyzing sales data to determine customer needs at each location.

3.MLB's Web sites for online

4.China Telecom's enterprise system designed to comply with international reporting regulations.

1.0%

2.0%

3.0%

4.0%

4 P.21

修改 刪除 否 是

An information skill important for an accounting major would

1.an understanding of system and network security issues.

1.0%

2.0%

3.0%

P.21

(13)

93 MIS-CH01

be: 2.an understanding of enterprise systems that enhance leadership.

3.an understanding of product management enterprise systems.

4.an understanding of supplier management enterprise systems.

4.0%

1 修改 刪除 否 是

94 MIS-CH01

An information skill important for a marketing major would be:

1.an understanding of enterprise systems that enhance leadership.

2.an understanding of product management enterprise systems.

3.an understanding of supplier management enterprise systems.

4.an understanding of system and network security issues.

1.0%

2.0%

3.0%

4.0%

2 P.25

修改 刪除 否 是

95 MIS-CH01

Sonic's use of point-of- sales terminals to track purchasing trends at different outlets is an example of:

1.using information systems to achieve competitive advantage.

2.using information systems to achieve customer intimacy.

3.using information systems to create new business processes.

4.relegating information systems to a secondary role.

1.0%

2.0%

3.0%

4.0%

2 P.23

修改 刪除 否 是

96 MIS-CH01

One of the very first business applications of information systems was:

1.operations analysis.

2.accounting.

3.real estate sales.

4.operations management.

1.0%

2.0%

3.0%

4.0%

2 P.24

修改 刪除 否 是

97 MIS-CH01

Maintaining the organization's financial records is a business function of:

1.marketing.

2.finance.

3.sales.

4.accounting.

1.0%

2.0%

3.0%

4.0%

4 P.24

修改 刪除 否 是

98 MIS-CH01 73 0.5

Promoting the

organization's products and services is a business function of:

1.manufacturing and production.

2.sales and marketing.

3.finance and accounting.

4.human resources.

1.23%

2.73%

3.1%

4.1%

2 P.25

修改 刪除 否 是

99 MIS-CH01 48 0.444

Types of marketing managers include:

1.sales representatives and promotion managers.

2.promotion managers and sales managers.

3.sales managers and administrative service managers.

4.administrative service managers and sales representatives.

1.16%

2.48%

3.23%

4.12%

2 P.25

修改 刪除 否 是

Operations management as a discipline is directly relevant to three

1.project managers, production managers, and administrative service

1.19%

2.39%

3.21%

P.26

(14)

100 MIS-CH01 39 0

occupational categories: managers.

2.industrial production managers, operations analysts, and

administrative service managers.

3.finance, accounting, and management.

4.project managers, production managers, and industrial production managers.

4.19%

2 修改 刪除 否 是

101 MIS-CH01 7 0.167

Financial managers work directly with ________ to ensure investments in information systems help achieve corporate goals.

1.senior managers 2.operations managers 3.accounting managers 4.marketing managers

1.7%

2.21%

3.55%

4.16%

1 P.24

修改 刪除 否 是

102 MIS-CH01 55 0.667

For the U.S., the most common and successful offshore outsourcing has been:

1.managerial positions in operations management.

2.technical positions in information systems.

3.support positions in operations management.

4.managerial positions in information systems.

1.1%

2.55%

3.19%

4.23% 2 P.29

修改 刪除 否 是

103 MIS-CH01 21 0.222

What was the most important impact of Major League Baseball's Web site development efforts?

1.Made it possible for major league baseball to survive

2.Increased the efficiency of baseball operations 3.Strengthened the relationship with customers and suppliers 4.Created a strategic advantage for major league baseball

1.17%

2.33%

3.21%

4.26%

3 P.4

修改 刪除 否 是

104 MIS-CH01 23 0.111

Based on your reading of the Sonic case and other examples in the chapter, if you were asked to formulate a plan for a regional drive-in restaurant chain's efforts to use information technology to attract customers, what would be the best use of

information technology from the list below?

1.Use IT to create new products and business models

2.Use IT to increase supplier loyalty 3.Use IT to increase operational efficiency 4.Use IT to achieve customer intimacy

1.19%

2.16%

3.41%

4.23%

4 P.23

修改 刪除 否 是

105 MIS-CH01 48 0.444

The fact that online advertising revenues are growing at 30% a year, while offline traditional advertising is growing at about 5% a year, suggests that:

1.new technologies are more efficient at selling to customers.

2.offline line traditional advertising is not very effective.

3.Internet advertising is very inexpensive.

4.the Internet is transforming the traditional advertising business model.

1.37%

2.7%

3.7%

4.48%

4 P.6

修改 刪除 否 是

Assume you work for a 1.think about what

(15)

106 MIS-CH01 76 0.389

package delivery service in a major metropolitan area, and that the business has been losing customers for several years. You have been asked to find a solution to this problem, perhaps one which uses modern information technologies. What is the correct way to proceed:

solutions can be implemented, look for solution designs, evaluate the designs, and then implement the solution.

2.identify the problem, design alternative solutions, choose the best solution, and then implement the solution.

3.look for solutions, evaluate the solutions, identify the problem more clearly, and then

implement the solution.

4.design solutions, evaluate and identify the problems, choose the best solution, and then implement the solution.

1.8%

2.76%

3.8%

4.5%

2 P.18

修改 刪除 否 是

107 MIS-CH01 67 0.389

In the UPS case the company's culture places service to the customer among the company's highest business

objectives. Based on your reading of Chapter 1, why is

1.Business culture has to be synchronized with new technology.

2.Businesses without culture do not understand new technology.

3.People are a company's most important asset.

4.The business culture provides the vision and inspiration for information system solutions.

1.12%

2.5%

3.14%

4.67%

4 P.16

修改 刪除 否 是

108 MIS-CH02 25 0

Kia's difficulties in getting a complete picture of defects in their cars illustrates:

1.the challenges posed by having multiple

information systems that are not linked.

2.the difficulties in creating accurate tracking systems.

3.the compromises made in drawing accurate reports from poorly planned information systems.

4.the difficulties in complying with government regulations.

1.25%

2.50%

3.25%

4.0%

1 P.40

修改 刪除 否 是

109 MIS-CH02 25 1

How would you best categorize the types of systems Kia implemented in their defect early warning system?

1.A TPS to store basic data about vehicles, parts, sales, and warranties, and an MIS to create reports on the data

2.A production and manufacturing system to record basic data about faulty parts and a DSS for high-level analysis and forecasts

3.An MIS to create reports from existing TPSs and a DSS for high- level analysis and forecasts

1.25%

2.0%

3.25%

4.25%

3

P.39~41

修改 刪除 否 是

(16)

4.A TPS to store basic data about vehicles, parts, sales, and warranties, and a DSS for high-level analysis and forecasts

110 MIS-CH02 0 0

The five basic entities that make up any business are suppliers, customers, employees, products and services, and:

1.its environment.

2.invoices and payments.

3.sales and marketing.

4.manufacturing and production.

1.0%

2.0%

3.75%

4.0%

2 P.43

修改 刪除 否 是

111 MIS-CH02 50 1

The three principal levels of hierarchies within a business organization are:

1.management, data workers, and operational management.

2.senior management, middle management, and operational management.

3.senior management, middle management, and service workers.

4.management,

knowledge workers, and service workers.

1.25%

2.50%

3.0%

4.0%

2 P.44

修改 刪除 否 是

112 MIS-CH02 25 1

Promoting the

organization's products or services is a responsibility of the:

1.manufacturing and production function.

2.human resources function.

3.sales and marketing function.

4.finance and accounting function.

1.25%

2.25%

3.25%

4.0% 3 P.47

修改 刪除 否 是

113 MIS-CH02 50 0

Market research is an activity associated with the:

1.manufacturing and production function.

2.finance and accounting function.

3.human resources function.

4.sales and marketing function.

1.25%

2.0%

3.0%

4.50% 4 P.47

修改 刪除 否 是

114 MIS-CH02 25 -1

Pricing analysis is an example of:

1.a finance and accounting information system serving management.

2.a sales and marketing information system serving management.

3.a finance and accounting information system serving senior management.

4.a sales and marketing information system serving senior management.

1.0%

2.25%

3.25%

4.25%

2 P.47

修改 刪除 否 是

115 MIS-CH02 25 1

A sales and marketing information system aids operational management in:

1.tracking sales.

2.preparing sales forecasts.

3.analyzing sales performance.

4.planning new products and services.

1.25%

2.0%

3.25%

4.25% 1 P.47

修改 刪除 否 是

(17)

116 MIS-CH02 25 -1

A sales and marketing information system aids middle management employees in:

1.preparing sales forecasts.

2.analyzing sales performance.

3.planning new products and services.

4.tracking sales.

1.0%

2.25%

3.25%

4.25% 2 P.47

修改 刪除 否 是

117 MIS-CH02 0 0

Equipment scheduling and facilities maintenance are functions of:

1.sales and marketing systems.

2.finance and accounting systems.

3.manufacturing and production systems.

4.human resources systems.

1.0%

2.50%

3.0%

4.25% 3 P.48

修改 刪除 否 是

118 MIS-CH02

Senior management uses finance and accounting information systems to:

1.forecast sales trends.

2.plan long-term profits.

3.decide where to locate new facilities.

4.control the firms' financial resources.

1.0%

2.0%

3.0%

4.0% 1 P.49

修改 刪除 否 是

119 MIS-CH02

A finance and accounting information system aids operational management with:

1.establishing long term investment goals.

2.accounts receivable.

3.budgeting.

4.profit planning.

1.0%

2.0%

3.0%

4.0%

2 P.49

修改 刪除 否 是

120 MIS-CH02

Compensation analysis is an example of:

1.sales and marketing information systems.

2.human resources information systems.

3.enterprise application information systems.

4.finance and accounting information systems.

1.0%

2.0%

3.0%

4.0% 2 P.50

修改 刪除 否 是

121 MIS-CH02

A relocation control system that reports summaries on the total moving, house-hunting, and home financing costs for employees in all company divisions would fall into the category of:

1.executive-support systems.

2.knowledge management systems.

3.management-level systems.

4.operational-level systems.

1.0%

2.0%

3.0%

4.0% 3

P.51~55

修改 刪除 否 是

122 MIS-CH02

Managers need ________

to monitor the status of internal operations and the firm's relations with the external environment.

1.management information systems 2.knowledge systems 3.decision support systems

4.transaction processing systems

1.0%

2.0%

3.0%

4.0% 4 P.53

修改 刪除 否 是

123 MIS-CH02

Management-level systems are information systems that support the:

1.decision-making and administrative activities of middle managers.

2.knowledge and data workers in an organization.

3.long-range planning activities of senior management.

4.day-to-day processes of 1.0%

2.0%

3.0%

4.0%

1 P.53

修改 刪除 否 是

(18)

production.

124 MIS-CH02

These systems are designed to summarize and report on the company's basic operations.

1.Decision-support systems

2.Executive information systems

3.Management information systems 4.Transaction processing systems

1.0%

2.0%

3.0%

4.0% 3 P.53

修改 刪除 否 是

125 MIS-CH02

These systems are typically a major source of data for other systems:

1.executive support systems.

2.management information systems.

3.transaction processing systems.

4.decision-support systems.

1.0%

2.0%

3.0%

4.0% 3 P.53

修改 刪除 否 是

126 MIS-CH02

These systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance:

1.decision-support systems.

2.knowledge management systems.

3.transaction processing systems.

4.management information systems.

1.0%

2.0%

3.0%

4.0% 1 P.54

修改 刪除 否 是

127 MIS-CH02

Executive support systems are information systems that support the:

1.knowledge and data workers in an organization.

2.long-range planning activities of senior management.

3.decision-making and administrative activities of middle managers.

4.day-to-day processes of production.

1.0%

2.0%

3.0%

4.0%

2 P.55

修改 刪除 否 是

128 MIS-CH02

These systems have more analytical power than other types of systems:

1.decision-support systems.

2.executive support systems.

3.transaction processing systems.

4.management information systems.

1.0%

2.0%

3.0%

4.0% 1 P.55

修改 刪除 否 是

129 MIS-CH02

These systems often deliver information to senior executives through a portal, which uses a Web interface to present integrated personalized business content:

1.management information systems.

2.executive support systems.

3.decision-support systems.

4.transaction processing systems.

1.0%

2.0%

3.0%

4.0% 2 P.55

修改 刪除 否 是

130 MIS-CH02

These systems are designed to support organization-wide process coordination and

integration.

1.Decision-support systems

2.Enterprise applications 3.CRM

4.Management information systems

1.0%

2.0%

3.0%

4.0% 2 P.57

修改 刪除 否 是

A(n) ________ collects 1.transaction system 1.0% P.58

(19)

131 MIS-CH02

data from various key business processes and stores the data in a single comprehensive data repository, usable by other parts of the business.

2.enterprise system 3.management information system 4.automatic reporting system

2.0%

3.0%

4.0% 2 修改 刪除 否 是

132 MIS-CH02 0 0

You would recommend that a system interface use a portal when:

1.employees need to use data from the Internet.

2.employees need to reference multiple sources of data.

3.employees need to communicate with clients and vendors.

4.employees need to collaborate with suppliers and vendors.

1.25%

2.25%

3.25%

4.0%

4 P.63

修改 刪除 否 是

133 MIS-CH02 0 0

The principal liaison between the information systems groups and the rest of the organization is a/an:

1.CIO.

2.information systems manager.

3.systems analyst.

4.programmer.

1.25%

2.50%

3.0%

4.0%

3 P.64

修改 刪除 否 是

134 MIS-CH02 25 1

Development and support services for a firms' business systems are provided by:

1.IT educational services.

2.IT management services.

3.IT standards services.

4.application software services.

1.0%

2.50%

3.0%

4.25% 4 P.65

修改 刪除 否 是

135 MIS-CH02 75 0

Policies that determine which information technology will be used, when, and how are provided by:

1.IT educational services.

2.IT standards services.

3.IT management services.

4.application software services.

1.0%

2.75%

3.0%

4.0% 2 P.65

修改 刪除 否 是

136 MIS-CH02 0 0

The advantage of a decentralized arrangement of the information services function, in which each functional area of the business has its own information systems department is:

1.systems are built that can function

independently and more efficiently.

2.lower costs of technology purchases.

3.systems are built that directly address that function's business needs.

4.more likely to produce more compatible systems and more coherent long- term systems development plans.

1.25%

2.50%

3.0%

4.0%

3 P.67

修改 刪除 否 是

137 MIS-CH02 25 0

What is the most important benefit of an enterprise application?

1.Enabling a company to work collaboratively with customers and suppliers 2.Enabling cost-effective, e-business processes 3.Enabling speed of communicating 4.Enabling business functions and departments to share information

1.25%

2.25%

3.0%

4.25%

4

P.57~58

修改 刪除 否 是

What does Danaher 1.Updating supply chain 1.0% P.71~73

(20)

138 MIS-CH02 50 1

Corporation's implementation of e- Kanban illustrate?

management systems will transform business processes leading to increased profits across the board.

2.Lean manufacturing relies on ever improving production solutions.

3.Implementing technical solutions is a continuous process, needing the measurement of benefits against drawbacks.

4.Information systems can often reproduce manual business processes in a more efficient and error- free way.

2.0%

3.50%

4.25%

3 修改 刪除 否 是

139 MIS-CH02 0 0

You work for a highly successful advertiser that is just about to expand nationally. Of utmost importance will be finding a way to store and disseminate their client's constantly updating branding and style guides, which include multiple image files and text documents, to all of their branches. What system will best serve these needs?

1.An intranet with KMS capabilities

2.A sales and marketing information system 3.An extranet with KMS capabilities

4.A TPS with KMS capabilities

1.25%

2.25%

3.0%

4.25%

3

P.63~64

修改 刪除 否 是

140 MIS-CH02 0 0

What is one of the biggest drawbacks in having separate information systems for separate business functions?

1.Redundancy of information

2.Lack of communication between systems

3.Cost in upgrading to an enterprise system 4.Lack of speed in communication

1.0%

2.50%

3.25%

4.0% 1 P.58

修改 刪除 否 是

141 MIS-CH02 25 0

You have been hired by Inspiration Inc, to help improve their profit margin. Inspiration Inc. is a business

communications consultancy that services many clients in different industries throughout the U.S. The end products of the company are customized

recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants all of whom

1.CRM, to maintain easily accessible customer records to minimize the time spent looking for client data

2.Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed 3.Marketing system, for improving sales levels 4.KMS, for minimizing redundant work on similar clients

1.25%

2.25%

3.0%

4.25%

2

P.63~64

修改 刪除 否 是

(21)

are located in their central headquarters in Chicago.

What system do you recommend to improve the company's business processes and increase their profit margin? 59) ______

142 MIS-CH03 90 0

The four basic strategies a company can employ to deal with competitive forces are:

1.focus on market niche, product differentiation, mass customization, and implement demand control.

2.strengthen customer and supplier intimacy, focus on market niche, product differentiation, and low- cost leadership.

3.strengthen customer and supplier intimacy, focus on market niche, product differentiation, and implement demand control.

4.increase process efficiency, implement demand control, focus on market niche, and low- cost leadership.

1.4%

2.90%

3.3%

4.1%

2 P.80

修改 刪除 否 是

143 MIS-CH03 68 0.579

Wal-Mart's continuous replenishment system allows it to:

1.strengthen customer intimacy.

2.provide mass customization.

3.achieve economy of scale.

4.provide an efficient customer response system.

1.19%

2.8%

3.2%

4.68%

4

P.80~81

修改 刪除 否 是

144 MIS-CH03 86 0.211

When a firm provides a specialized product or service for a narrow target market better than competitors, they are using a:

1.market niche strategy.

2.process efficiency strategy.

3.mass customization strategy.

4.product differentiation strategy.

1.86%

2.3%

3.4%

4.2% 1 P.82

修改 刪除 否 是

145 MIS-CH03 93 0

________ is the ability to offer individually tailored products or services using the same production resources as bulk production.

1.Mass customization 2.Size customization 3.Dimension customization 4.Magnitude customization

1.93%

2.2%

3.0%

4.0% 1 P.82

修改 刪除 否 是

146 MIS-CH03 89 0

An information system can enable a company to focus on a market niche through:

1.ailoring products to the client.

2.intensive customer data analysis.

3.complex trend forecasting.

4.intensive product trend analysis.

1.1%

2.89%

3.2%

4.3% 2 P.82

修改 刪除 否 是

Hilton Hotels' use of customer information

1.strengthen customer intimacy.

1.17%

2.1%

P.83

(22)

147 MIS-CH03 76 0.263

software to identify the most profitable customers to direct services to is an example of using information systems to:

2.increase efficiency.

3.focus on market niche.

4.differentiate their service.

3.76%

4.1% 3 修改 刪除 否 是

148 MIS-CH03 37 0.789

Cemex's early challenges were:

1.unpredictable distribution methods, difficulties creating product demand, and bargaining power of customers.

2.low profits, inefficient distribution methods, and bargaining power of customers.

3.low profits, inefficient distribution methods, and lack of supplier intimacy.

4.unpredictable distribution needs, inefficient distribution methods, and difficulties creating product demand.

1.11%

2.9%

3.37%

4.39%

3 P.84

修改 刪除 否 是

149 MIS-CH03 22 0.684

Cemex's use of information technology illustrates the use of information systems to achieve:

1.customer intimacy.

2.low cost leadership.

3.focus on market niche.

4.product differentiation.

1.59%

2.3%

3.12%

4.22%

4 P.84

修改 刪除 否 是

150 MIS-CH03 91 0.105

Which industries did the first wave of e-commerce transform?

1.Air travel, books, music 2.Air travel, books, bill payments

3.Real estate, air travel, books

4.Real estate, books, bill payments

1.91%

2.3%

3.0%

4.1% 1 P.85

修改 刪除 否 是

151 MIS-CH03 81 0.316

To what competitive force did the printed encyclopedia industry succumb?

1.Substitute products or services

2.Low cost of entry 3.Customer's bargaining power

4.Positioning and rivalry among competitors

1.81%

2.2%

3.4%

4.8% 1 P.85

修改 刪除 否 是

152 MIS-CH03 33 0.632

Southwest's early, limited use of information systems for providing ticketing and reservation is an illustration of:

1.using information systems to simplify the product.

2.using information systems to enhance core competencies.

3.using the value chain model to highlight the points at which information technology can be used most effectively.

4.using information systems to enhance efficiency.

1.7%

2.25%

3.33%

4.30%

3 P.85

修改 刪除 否 是

Internet technology:

1.increases the difference between competitors because of the wide availability of

1.13%

2.0%

3.4%

4.80%

P.87

(23)

153 MIS-CH03 80 0.158

information.

2.imposes a significant cost of entry, due to infrastructure requirements.

3.makes it easy to sustain operational advantages.

4.makes it easy for rivals to compete on price alone.

4 修改 刪除 否 是

154 MIS-CH03 80 0.263

The Internet raises the bargaining power of customers by:

1.making information available to everyone.

2.creating new

opportunities for building loyal customer bases.

3.making more products available.

4.lowering transaction costs.

1.80%

2.1%

3.3%

4.11%

1 P.87

修改 刪除 否 是

155 MIS-CH03 51 0.579

You are working for a new company, Shazaam Shoes, a retail shoe store.

Shazaam will be selling discount sport shoes in a mall that already has another discount shoe store. Which of the following tactics will help Shazaam attain more demand control?

1.Offer a store card that gives customers deep discounts on future purchases

2.Sell shoes online 3.Sell a greater variety of shoes than the competitor 4.Increase promotional efforts

1.51%

2.37%

3.7%

4.0%

1 P.78

修改 刪除 否 是

156 MIS-CH03 80 0.211

Blockbuster's

implementation of online movie rental is an example of using

information technology to enhance which part of the value chain?

1.Procurement 2.Operations 3.Inbound logistics 4.Sales and marketing

1.3%

2.4%

3.9%

4.80% 4 P.103

修改 刪除 否 是

157 MIS-CH03 74 0.579

Which competitive force best categorizes the threat Netflix posed to

Blockbuster?

1.Threat of new market entrants

2.Rivalry among traditional competitors 3.Bargaining power of customers

4.Substitute products and services

1.6%

2.9%

3.6%

4.74% 4 P.103

修改 刪除 否 是

158 MIS-CH03 32 0.737

Blockbuster's move to include online movie rental as a part of its services illustrates the use of information systems for:

1.new products and services.

2.customer intimacy.

3.survival.

4.competitive advantage.

1.18%

2.29%

3.32%

4.17%

3 P.103

修改 刪除 否 是

159 MIS-CH03 76 0.421

Many reengineering projects do not achieve breakthrough gains in performance because:

1.it is difficult to streamline many business processes.

2.organizational change is difficult to manage.

3.workflow management is difficult to achieve.

4.document management is difficult to achieve.

1.4%

2.76%

3.15%

4.0% 2 P.99

修改 刪除 否 是

Streamlining the steps

taken to complete a 1.workflow management.

2.business process

1.77%

2.11%

P.99

(24)

160 MIS-CH03 77 0.421

business task more efficiently is called:

reengineering.

3.business process management.

4.workflow reengineering.

3.4%

4.3% 1 修改 刪除 否 是

161 MIS-CH03 85 0.158

Which of the following is not a benefit of

implementing CAD systems?

1.Ability to review designs for errors prior to production

2.Ability to produce design specifications for the manufacturing process 3.Reducing the time spent on benchmarking

4.Reducing the time spent on completing a design

1.3%

2.5%

3.85%

4.3%

3 P.97

修改 刪除 否 是

162 MIS-CH04 67 0.579

Which competitive strategies can be enhanced through the use of SOAs?

1.Focus on market niche, low-cost leadership, and strengthening customer and supplier intimacy 2.Low-cost leadership and product differentiation 3.Low-cost leadership, product differentiation, and strengthening customer and supplier intimacy

4.Focus on market niche and product

differentiation

1.28%

2.2%

3.67%

4.1%

3

P.132~134

修改 刪除 否 是

163 MIS-CH04 67 0.789

The difficulties that faced JP Morgan as a result of their deal with IBM best illustrate which

competitive force?

1.New market entrants 2.Bargaining power of customers

3.Substitute products and services

4.Bargaining power of suppliers

1.5%

2.15%

3.10%

4.67% 4

P.145~147

修改 刪除 否 是

164 MIS-CH04 82 0.474

The pay-as-you-go strategy that IBM hoped to promote through its deal with JP Morgan Chase is an example of:

1.on-demand services.

2.co-location.

3.outsourcing.

4.Web hosting services.

1.82%

2.7%

3.4%

4.6%

1 P.145

修改 刪除 否 是

165 MIS-CH04 87 0.421

JP Morgan's handing over of a significant portion of its IT infrastructure to IBM is an example of:

1.downsizing.

2.scalability.

3.edge computing.

4.outsourcing.

1.0%

2.7%

3.3%

4.87%

4 P.145

修改 刪除 否 是

166 MIS-CH04 23 0.211

An application service provider:

1.uses centrally managed facilities to host and manage access to package applications delivered over networks on a subscription basis.

2.provides only usage- based pricing during a specified time period.

3.manages combinations of applications, networks, systems, storage, and security as well as providing Web site and systems performance monitoring to subscribers over the Internet.

1.23%

2.3%

3.69%

4.2%

1 P.138

修改 刪除 否 是

(25)

4.supplies online access over networks to storage devices and storage area network technology.

167 MIS-CH04 80 0.389

When a firm purchases computing power from a central computing service and pays only for the amount of computing power it uses, this is commonly referred to as:

1.edge computing.

2.utility computing.

3.autonomic computing.

4.grid computing.

1.3%

2.80%

3.14%

4.1% 2 P.138

修改 刪除 否 是

168 MIS-CH04 85 0.278

This type of computing refers to firms off-loading peak request for

computing power to remote, large-scale data processing centers:

1.autonomic.

2.on-demand.

3.edge.

4.grid.

1.5%

2.85%

3.7%

4.1%

2 P.137

修改 刪除 否 是

169 MIS-CH04 96 0.111

Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down?

1.Scalability 2.Modifiability 3.Expandability 4.Disintermediation

1.96%

2.1%

3.1%

4.0%

1 P.136

修改 刪除 否 是

170 MIS-CH04 96 0.111

When a firm contracts custom software

development to an outside firm, it is commonly referred to as:

1.scaling.

2.outsourcing.

3.application integration.

4.service-oriented architecture.

1.0%

2.96%

3.3%

4.0%

2 P.137

修改 刪除 否 是

171 MIS-CH04 90 0.222

This model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific

technology implementations:

1.breakeven point.

2.cost benefit analysis.

3.total cost of ownership.

4.return on investment.

1.3%

2.5%

3.90%

4.0% 3 P.136

修改 刪除 否 是

172 MIS-CH04 91 0.263

Software applications that combine different online software applications are called:

1.distributed software.

2.grid computing.

3.mashups.

4.integrated software.

1.0%

2.1%

3.91%

4.6%

3 P.133

修改 刪除 否 是

173 MIS-CH04 92 0

A set of self-contained services that

communicate with each other to create a working software application is called:

1.web services.

2.SOA.

3.enterprise integration.

4.SOAP.

1.1%

2.92%

3.1%

4.2%

2 P.132

修改 刪除 否 是

174 MIS-CH04 88 0.263

What is the foundation technology for Web services?

1.UDDI 2.XML 3.SOAP 4.HTML

1.0%

2.88%

3.0%

4.11%

2 P.131

修改 刪除 否 是

175 MIS-CH04 15 0.579

Software that connects two disparate

applications, allowing them to communicate with each other and to exchange data best describes:

1.distributed software.

2.middleware.

3.integration software.

4.enterprise software.

1.0%

2.76%

3.7%

4.15% 4 P.131

修改 刪除 否 是

176 MIS-CH04 58 0.316

Software that functions as a translation layer between two disparate applications so they can

1.enterprise software.

2.middleware.

3.integration software.

1.6%

2.58%

3.35% 2 P.131

修改 刪除 否 是

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