• 沒有找到結果。

未來研究建議

在文檔中 中 華 大 學 碩 士 論 文 (頁 61-66)

第五章 結論與建議

5.2 未來研究建議

本研究所提出之流程架構期望能夠提供給高科技產業以及傳統產業實 施知識管理時推行過程的參考,也提供給其他研究者作為未來要發展知識管 理流程架構的一個方向,但是由於篇幅有限本研究只針對高科技產業以及傳 統產業來建構其知識管理流程架構,而未來的研究可以針對其不同的產業更 深入的討論,例如:服務業、資訊業等其他不同產業,也可以依照其不同的 管理方式及經營模式來建構不同的知識管理流程架構。

知識管理流程架構建立的主要的建議:

一、 知識管理流程架構中可以包含規範性以及描述性。

二、 未來研究可以將知識管理流程架構與組織的策略目標作連結,再繼續深 入的探討,是否有其不同的知識管理流程架構。

三、 未來研究可以將知識管理流程架構與知識管理系統一起探討,以期能相 輔相成,加強導入知識管理的流程架構。

四、 未來研究可以針對不同的產業以及管理方式建構其知識管理流程架構。

參考文獻

1. 王弓等(1990),「高科技事業引進策與園區條例之修正方向計畫報告」,

中央大學。

2. 毛治國(1985),「高科技企業及其戰略面與管理面之特性」,中華戰略 協會經濟研究會。

3. 王俊程、戴榮賦(1999),「以知識管理強化企業組織效能」,資訊與電腦,

第十一卷,第50-56 頁。

4. 林東清(2003),「知識管理」,智勝出版社。

5. 胡錦標(1996),「我國未來高科技發展」,國家政策雙週刊,第139頁。

6. 馬曉雲(2001),「新經濟的運籌管理—知識管理」,中國生產力中心 7. 楊丁元、陳慧玲(1996),「業競天擇—高科技產業生態」,工商時報出

版社。

8. 楊惠媚(1992),「解析高科技產業研發課題:談我國高科技產業之研發瓶 頸及解決知道」,台經研究月刊,第五卷,第十一期。

9. 經濟部技術處(1998),「產業技術白皮書」,經濟部技術處。

10. 蔡明江(2002),「高科技產業進行產能擴增決策之評價模式」,清華大 學工業工程與工程管理學系碩士論文。

11. 鄭木焜(2004),「知識創造權變模式:知識分享與虛擬團隊」,高雄第一 科技大學碩士論文。

12. 顏旭良(1998),「臺灣高科技產業經營績效評估與資源配置特性之關係 研究—以新竹科學工業園區為例」,成功大學企業管理研究所碩士論文。

13. Alavi, M. (1997), KPMG Peat Marwick U.S.: One Giant Brain, NY: Harvard Business School Press.

14. Anand, V., Manz, C.C., and W.H. Glick, (1998), “An Organizational Memory Approach to Information Management,” Academy of Management Review, Vol. 4, No. 23, pp. 796-809.

15. Andersen Consulting (2000), “Collaboration and Knowledge Management,”

http://www.ac.com:80/services/knowledge/km_home.html

16. Argyris, C. and D.A. Schon (1978), Organizational Learning: A Theory of Action Perspective, MA: Addison-Wesley.

17. Arthur Andersen and the American Productivity and Quality Center (1996), The Knowledge Management Assessment Tool: External Benchmarking Version, Winter, Arthur Andersen and the American Productivity and

Quality Center.

18. Ashford, S.J. and L.L. Cumming, (1983), “Feedback as an Individual Resource: Personal Strategies of Creating Information,” Organization Behavior and Human Performance, Vol. 32, pp. 370-389.

19. Beckman, T. (1997), “A Methodology for Knowledge Management,”

International Association of Science and Technology for Development's International Conference on AI and Soft Computing, Banff, Canada.

20. Davenport, T.H., and L. Prusak (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press.

21. Drew, S. (1999), “Building Knowledge Management into Strategy: Making Sense of a New Perspective,” Long Range Planning, Vol. 32, No. 1, pp.

130-136.

22. Drucker, P.F. (1993), Post-Capitalist Society, Harper Business Press, New York.

23. Elizabeth, G. and L. Smith (1998), “Proximity and Complexity in the Emergence of High Technology Industry: The Oxbridge Comparison,”

Geoforum, Vol. 29, pp. 433-450.

24. Ernst and Young (1999), Online,http://www.ey.com/consulting/kbb/k2work.asp 25. Fayyad, U.M. (1996), “Data Mining and Knowledge Discovery: Making

Sense Out of Data,” IEEE Expert, Vol. 11, No. 5, pp. 20-25.

26. Gersting, C. and B.I. Gordon (2000), “Implementing Knowledge Management: Navigating the Organizational Journal,”

http://www.ac.com:80/services/knowledge/implement.html

27. Gilbert, M. and M. Cordey-Hayes (1996), “Understanding the Process of Knowledge Transfer to Achieve Successful Technological Innovation,”

Technovation, Vol. 16, No. 6, pp.301-312.

28. Grant, R.M. (1996), “Toward to a Knowledge-Based Theory of the Firm,”

Strategic Management Journal, Vol. 17, Winter Special Issue, pp. 109-122.

29. Hanley, S. and C. Dawson (1999), “A Framework for Delivering Value With Knowledge Management: The AMS Knowledge Centers,” Information Strategy, Vol. 16, pp. 27-36.

30. Harem, T., Krogh, G. and J. Ross (1996), Knowledge-Based Strategic Change, in Georg von Krogh and Johan Ross, Management Knowledge-Perspectives on Cooperation and Competition.

for Knowledge Management,” Expert Systems with Applications, Vol. 13, No. 1, pp. 41-54.

32. Helleloid, D. and S. Simonin (1994), Organizational Learning and a Firm’s Core Competence, Competence-base Competition, NY: John Wiley and Sons.

33. Hendriks, P. (1999), “Why Share Knowledge? The Influence of ICT on Motivation for Knowledge Sharing,” Knowledge and Process Management, Vol. 6, No. 2, pp. 91-100.

34. Hendriks, P.H.J. and D.J. Vriens (1999), “Knowledge-Based Systems and Knowledge Management: Friends or Foes?” Information and Management, Vol. 35, pp. 113-125.

35. Holsapple, C. and K. Joshi (1997), “Knowledge Management: A Three-Fold Framework,” Kentucky Initiative for Knowledge Management Paper, No.

140.

36. Johannessen, J.A., Olsen, B. and Olaisen (1999), “Aspects of Innovation Theory Based on Knowledge-Management,” International Journal of Information Management, Vol. 19, pp. 121-139.

37. Liao, S.H. (2002), “Problem Solving and Knowledge Inertia,” Expert Systems with Applications, Vol. 22, pp. 21-31.

38. Liebowitz, J. and T. Beckman (1998), Knowledge Organizations: What Every Manager Should Know, Boca Raton: St. Lucie/CRC Press.

39. Liebowitz, J. and K. Wright (1999), “Does Measuring Knowledge Make Cents?” Expert Systems with Applications, Vol. 17, pp. 99-103.

40. Liebowitz, J. (2000), “Building Organizational Intelligence: A Knowledge Management Primer,” Boca Raton: CRC Press, Boca Raton.

41. Liebowitz, J. (2001), Knowledge Management and Its Link to Artificial Intelligence,” Expert Systems with Applications, Vol. 20, pp. 1-6.

42. Mar, B.W., Newell, B.T. and B.O. Saxbergy (1985), Managing High Technology: An Interdisciplinary Perspect, NY: Elsevier Science Publishing.

43. Marquardt, M. (1996), Building the Learning Organization: A Systems Approach to Quantum Improvement and Global Success, NY: McGraw-Hill.

44. Marshall, L. (1997), “Facilitating Knowledge Management and Knowledge Sharing: New Opportunities for information professionals,” Online, Vol. 21, pp. 92-98.

45. McKenna, R. (1985), The Regis Touch: Million-Dollar Advice from

America’s Top Marketing Consultant, MA: Addison-Wesley.

46. Nonaka, I. and H. Takeuchi (1995), “The Knowledge Creating Company, NY: Oxford University Press

47. O’Dell, C. (1996), “A Current Review of Knowledge Management Best Practice,” Conference on Knowledge Management and the Transfer of Best Practices, London: Business Intelligence.

48. Petrash, G. (1996), “Dow’s Journey to a Knowledge Value Management Culture,” European Management Journal, No. 14, pp. 365-373.

49. Polanyi, M. (1966), The Tacit Dimension, London: Routledge and Kegan Paul.

50. Riggs, E.H. (1985), Managing High-Tech Companies, NY: Van Nostrano Reinhold.

51. Rubenstein-Montano, B., Liebowitz, J., Buchwalter, J., McCaw, D., Newman, B., and K. Rebeck (2001), “A Systems Thinking Framework for Knowledge Management,” Decision Support Systems, Vol. 31, pp. 5-16.

52. Ruggles (1997), Knowledge Management Tools, Boston:

Butterworth-Heinemann.

53. Sarvary, M. (1999), “Knowledge Management and Competition in the Consulting Industry,” California Management Review, Vol. 40, No. 2, pp.

95-107.

54. Senge, P.M. (1990), The Fifth Discipline, NY: Doubleday.

55. Shanklin, W.L. and J. Ryans (1982), “Marketing High Technology,” Strategy Management Journal, Vol. 3, pp. 35-52.

56. Sherman, B. (1982), “Successful Marketing Strategy for High Tech Firms,”

Journal of Retailing, Vol. 58, pp. 25-43.

57. Smith, B. (1999), Personal Communication, NY: American Management Systems.

58. Van der Spek, R. and A. Spijkervet (1997), Knowledge management:

Dealing Intelligency with Knowledge, in Knowledge Management and its Integrative Elements, edited by J. Liebowitz and L.C. Wilcox, NY: CRC Press.

59. Van Heijst, G., Van der Spek, R. and E. Kruizinga (1997), “Corporate Memories as a Tool for Knowledge Management,” Expert Systems with Applications, Vol. 13, No. 1, pp. 41-54.

在文檔中 中 華 大 學 碩 士 論 文 (頁 61-66)

相關文件