第六章、 研究結論與建議
第四節 研究限制
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第四節 研究限制
一、本研究旨在探尋企業身處於科技變革世代,致其營銷環境經常性地受影響,
藉由成本、利潤及價值管理以作為提升顧客及產品績效之可行管理作為,本 研究僅就符合本研究背景之個案企業加以探討。從而本研究結果雖可作為同 業與他業別之參考,惟受外部效度所影響,並無法透過理論歸納而類推所有 業別(Yin 2009),此為本研究受限制之處之一。
二、礙於本研究所蒐集用以分析之資訊僅涵蓋由成本管理會計系統所呈現之某 年度經營資訊,受取得資訊時間長短影響所致,前述之研究發現所提出之若 干觀點恐有偏頗之處,此為本研究受限制之處之二。
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三、網路資料
Zealley, J., Wollan, R., and Bellin, J. 2018. Marketers Need to Stop Focusing on Loyalty and Start Thinking About Relevance. Available at:
https://hbr.org/2018/03/marketers-need-to-stop-focusing-onloyalty-and-start-thinking-about-relevance.