第五章 研究結果與建議
第四節 研究建議
團體監督(Group supervision)意旨多個家庭一同進行會面。團體在相對人 處遇方案中本來就為常用之工作方式,藉由團體工作介入相對人,能讓相對人獲
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質,多個案件同時參與會面增加了社工監督上的壓力(Tutty, Barry, Barlow, and Roy, 2006)。故運作團體會面,會面中心本身的案件即須有一定的數量,且在選 案上應以危機性較低、已適應會面的案家為主。或許在實際操作上,團體會面可 作為一對一會面不同的變化。透過活動或節日的方式,增加團體的安排。
參、 司法文件的保密
會面涉入司法訴訟似乎無法避免。監督會面服務進行的同時,可能親權訴訟 或保護令訴訟也在進行中。會面場所對法院系統來說,是一個能取得親子互動評 估的來源。如前研究結論所述,會面盡可能地不要涉入司法訴訟,對於親子互動 的品質及案家狀況的改善會有比較大的助益。但若司法系統有需要會面場所提出 評估或會面紀錄時,應遵守保密原則,或分成不同版本提供給訴訟當事人閱覽。
維持會面場所中立不評判的立場,除文件的保密除社工檢視外,司法系統的協助,
會讓整體服務更加完善。
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附件一、訪談大綱
服務使用者 訪談大綱
一、 受訪者基本資料
1. 個人相關:性別、年齡、教育程度、就業狀況、居住區域。
二、 接受服務之經驗
1. 你怎麼看待監督會面服務?對你來說,監督會面代表了什麼?
2. 你對於接受監督會面服務有什麼樣的想法?
3. 你對於現在的你有什麼樣的感受與想法?(與子女的互動關係、情緒狀態、
問題因應方式等)
4. 你對於「家庭衝突」的想法與感受是什麼?
三、 改變的樣態及因素
1. 回想剛開始參加服務的時候,現在的你在哪些方面不一樣了?你第一次參加 會面時,跟近期相比,有什麼不同嗎?
2. 你覺得有哪些因素讓你改變?
3. 能否請你分享改變過程中的心路歷程?
4. 在改變的過程中你有遇到挫折或困難嗎?
5. 在改變的過程中,誰支持、幫助你最多?
6. 你覺得在未來,你的改變能持續嗎?
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社工員訪談大綱
一、 基本運作狀況
1. 能否說明貴中心監督會面基本的運作方式?
2. 請簡單說明該案家的狀況?
二、 提供服務之經驗
1. 你怎麼看待監督會面服務?對你來說,監督會面代表了什麼?
2. 你對於提供監督會面服務有什麼樣的想法?
3. 提供服務的狀況如何?
三、 改變的樣態及因素
1. 自從提供監督會面服務後,你所服務的探視方有什麼樣的改變?
2. 自從提供監督會面服務後,你所服務的子女及同住方有什麼樣的改變?
3. 在與案家工作的過程中,你覺得有哪些因素促進他們改變?
4. 在與案家工作的過程中,你覺得有哪些因素阻礙他們改變?
5. 能否請你分享在服務過程中讓案家有效改變的技巧?
6. 在服務過程中,覺得困難的地方是什麼?
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聯絡電話:0975-281706 電子郵件:nyygogogo@gmail.com
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聯絡電話:0975-281706 電子郵件:nyygogogo@gmail.com