應用類神經網路技術於顧客價值分析

“ Consumer choice behavior in online and traditional supermarkets: the effects of brand name, price, and other search attributes”, International Journal of Research in Marketing,

In this study, the impact of corporate social responsibility to corporate image, service quality, perceived value, customer satisfaction and customer loyalty was explored

Marar (2000), “On the Value of Optimal Myopic Solutions for Dynamic Routing and Scheduling Problems in The Presence of User Noncompliance,” Transportation Science, Vol..

(1982), “An Investigation into the Determinants of Customer Satisfaction,” Journal of Marketing Research, Vol. 1996), “Relationship Marketing in Consumer Markets,” Journal

(1999), “Relationship Marketing and Data Quality Management,＂ SAM Advanced Management Journal, Vol. (2004), “The Role of Multichannel Integration in Customer

(2000), “Assessing the Effects of Quality, Value, and Customer Satisfaction on Consumer Behavioral Intentions in Service Environments,” Journal of Retailing, Vol. (2001),

Through literatures relevant to service quality, service value, customer satisfaction and customer loyalty, this research conducts study on the five aspects of the theme

A model of service quality perceptions and health care consumer behavior. Measurement and evaluation of satisfaction processes in