Perceived organizational support and employee outcome:the moderating effect of power distance : 權力距離
許育維、童惠玲
E-mail: 324260@mail.dyu.edu.tw
ABSTRACT
This study examined three main effects of perceived organizational support on organizational commitment, in-role task
performance, and extra-role organizational citizenship behavior, respectively, and also examined the moderating effects of power distance on these generally well established relationships between perceived organizational support and work outcomes. Drawing on a cross-work unit sample of 135 supervisor-subordinate dyads from manufacture industry and service organization, we measured constructs with different sources in order to reduce the possibility of same source bias. To enhance the clarity of the causal relationship among variables of this present study, questionnaires were distributed at three time points. Results showed that power distance altered relationships of perceived organizational support to work outcomes, in that the relationship of perceived
organizational support to organizational commitment and to task performance was stronger for individuals scoring low on power distance. From a practical standpoint, managers in manufacture industry and service organization that hope to increase employee task performance and organizational commitment could take actions to enhance employee’s perceived organizational support.
Keywords : Perceived Organizational Support、Organizational Commitment、Organizational Citizenship Behavior、Task Performance、Power Distance
Table of Contents
封面內頁 簽名頁 授權書……… iii 中文摘要………
iv 英文摘要……… v 誌謝……… vi 目錄…
……… vii 圖目錄……… ix 表目錄………
……… x 第一章 緒論 第一節 研究背景與動機……… 1 第二節 研究目的………
……… 5 第三節 研究流程……… 6 第二章 文獻探討 第一節 知覺組織 支持對組織承諾……… 8 第二節 知覺組織支持對組織公民行為……… 10 第三節 知覺組織支持對任務績效
……… 12 第三節 權力距離的調節效果……… 14 第三章 研究方法 第一節 研究架構………
……… 17 第二節 資料收集……… 18 第三節 操作型定義及問卷設計…………
………… 20 第四節 統計方法……… 22 第四章 研究結果 第一節 描述性統計………
……… 24 第二節 驗證性因素分析……… 26 第三節 相關分析………
… 28 第四節 迴歸分析……… 29 第五章 結論與建議 第一節 理論意涵………
………… 33 第二節 管理意涵……… 35 第三節 研究限制與後續研究………
36 第四節 研究結論……… 37 參考文獻……… 38 附件A 問 卷……… 52 圖目錄 圖1. 研究流程圖……… 7 圖2. 研究 架構圖……… 17 圖3. 知覺組織支持與權力距離交互效果對組織承諾之散 佈圖…………
……… 31 圖4. 知覺組織支持與權力距離交互效果對任務績效之散 佈圖………
……… 32 表目錄 表1. 個人基本資料之描述統計分析……… 24 表2. 變項量測模式比 較表……… 27 表3. 各研究變項之相關分析……… 28 表4. 層級迴歸分析表
……… 30 表5. 假設驗證結果彙整表……… 35 REFERENCES
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