媒體組織中上下司溝通行為、承諾取得策略與組織表現之相關性研究

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An Examination on the Factors Affecting Upward

Communication Strategies



Shu-Chu Sarrina Li

  

Associate Professor

Institute of Communication Studies

National Chiao Tung University

  1001 

Tel: (03) 5712121- 58211

Fax:(03) 5727143

E-mail:

shuchu@cc.nctu.edu.tw

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3

An Examination on the factors affecting upward communication strategies

Abstract

This study examined the impacts of three variables, relationship quality, leadership style, and status, on the use of upward communication strategies. Based on the literature review, three hypotheses were developed in this study. Intensive interviews were used to collect data for this study and 135 valid interviews were obtained. Data analysis showed that leadership style and subordinate’s status both exerted important inlfuences on the use of upward communication strategies. However, the variable of relationship quality was found not to have any significant impacts on the use of upward communication strategies. More research findings were discussed in the study.

Key Words: relationship quality, leadership style, organizational status, upward communication strategies.

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22

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