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Siemens HealthcareImproved requirements engineering drives new product development for medical device maker

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Product Teamcenter

Business challenges Integrate three former companies into a single entity Generate accurate BOMs Track product changes Re-use data in product variants

Keys to success

Use Microsoft Office as main user interface

Improve traceability Enable design re-use

Results

Generated accurate BOMs Facilitated re-use of requirements

Increased engineering productivity

Siemens Healthcare uses Teamcenter to increase design re-use

A single source of data

Siemens Healthcare is consolidating product systems engineering requirements into a single system using the Teamcenter® port- folio from product lifecycle management (PLM) specialist Siemens PLM Software.

Siemens Healthcare is one of the world‘s largest suppliers to the healthcare industry and a trendsetter in medical imaging, labo- ratory diagnostics, medical information technology and hearing aids.

The diagnostic group within Siemens Healthcare has grown through acquisitions

Medical devices and pharmaceuticals

www.siemens.com/teamcenter

Siemens Healthcare

Improved requirements engineering drives new product development for medical device maker

in recent years, combining three disparate groups under a single umbrella. “Each had different backgrounds from a systems engi- neering viewpoint,” says Gerrit Salemink, director of engineering at Siemens Healthcare Diagnostics. “And each had dif- ferent ways to capture and monitor require- ments. Tracking requirements or sharing information among the different groups was difficult.”

The groups were using an internally-devel- oped database system, Excel® spreadsheets and Word® documents, a mix that was diffi- cult to maintain. “We wanted to harmonize the requirements engineering process,”

notes Salemink. “A major motivator was the need to generate accurate and consistent bills of materials (BOMs).” An accurate and

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complete BOM is crucial for manufacturing any product, but even more so in the healthcare industry. Regulators such as the Food and Drug Administration (FDA) con- duct thorough reviews of healthcare prod- ucts prior to use on human subjects and require detailed information on every aspect of medical devices.

Multitude of requirements

Requirements can take many forms. There are functional requirements to make sure a product operates as imagined and designed.

Capturing the “voice of the customer” is also important to make sure hospitals and other healthcare providers get the features and functionality technicians require. There are requirements related to standards,

“Three different processes needed to be merged together and frequent configuration changes were required. So, we moved to a single Teamcenter system.”

Joshua Canada Healthcare IT Systems Engineer

Siemens Medical Solutions USA, Inc.

guidelines and regulations. Plus, there are business and marketing requirements to help ensure that products meet sales objec- tives and fit market niches.

Siemens Healthcare Diagnostics is using Teamcenter to help improve requirements engineering to ensure full traceability of BOMs. Joshua Canada, a Healthcare IT systems engineer with Siemens Medical Solutions (a related Siemens group) worked closely with Siemens Healthcare Diagnostics to implement a unified requirements engi- neering system.

“Requirements engineering was in a state of flux in the diagnostics group,” says Canada.

“Three different processes needed to be merged together and frequent configura- tion changes were required. So, we moved to a single system using Teamcenter.”

“ Teamcenter is going to help us move

towards being more of a solution-driven organization…”

Gerrit Salemink Director of Engineering Siemens Healthcare Diagnostics Inc.

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“Using Teamcenter has really facilitated the coming together of our three groups. It has been a key tool in helping us re-align.

Teamcenter is very configu- rable and that helps improve productivity while enabling us to reduce errors and rework.”

Gerrit Salemink Director of Engineering Siemens Healthcare Diagnostics Inc.

Easy access to knowledge

Because Teamcenter is closely integrated with Word and Excel, the new requirements system enables engineers to interact with Teamcenter via these familiar Microsoft Office® software tools. “No one is working directly with Teamcenter itself,” Salemink notes. “They simply use the Office tools they are accustomed to working with.”

“We’ve seen some qualitative benefits of using Teamcenter,” says Salemink.

“Re-use of requirements has increased and we can now do things we never could do before. We are more platform- oriented, which enables us to see the product as a whole. In the near future, we expect to be able to re-use from 70 to 80 percent of requirements.”

Re-using requirements enables the diagnostics group to better manage product variants, which improves

productivity. “Now, everyone has access to the same data,” says Salemink. “Instead of managing three separate systems, every- thing our users need is in a single place.”

Users include medical technicians conduct- ing chemical analysis in hospital laborato- ries, for example. “Teamcenter is going to help us move towards being more of a solu- tion-driven organization that will be better able to capture user needs and deliver prod- ucts that meet those needs,” says Salemink.

“ They simply use the Office tools they are accustomed to working with.”

Gerrit Salemink Director of Engineering

Siemens Healthcare Diagnostics Inc.

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www.siemens.com/plm Solutions/Services Teamcenter

www.siemens.com/teamcenter Customer’s primary business Siemens Healthcare is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids.

usa.healthcare.siemens.com Customer location

Tarrytown, New York United States

“We’ve seen some quali- tative benefits of using Teamcenter. Re-use of requirements has increased and we can now do things we never could do before.”

Gerrit Salemink Director of Engineering Siemens Healthcare Diagnostics Inc.

“Using Teamcenter has really facilitated the coming together of our three groups,” says Salemink. “It has been a key tool in helping us re-align. Teamcenter is very configurable and that helps improve productivity while enabling us to reduce errors and rework.”

Next steps

Next steps include enhancing connectivity and automating data exchange with Microsoft’s team foundation server (TFS), integrating mechanical computer-aided design (MCAD) and automating data exchange with SAP® software. “We are also looking to improve workflows and audit trails and traceability,” says Canada.

“Teamcenter is very configurable and that helps improve

productivity while enabling us to reduce errors and rework.”

Gerrit Salemink Director of Engineering

Siemens Healthcare Diagnostics Inc.

Siemens Industry Software Americas +1 314 264 8499 Europe +44 (0) 1276 413200 Asia-Pacific +852 2230 3308

© 2014 Siemens Product Lifecycle Management Software Inc. Siemens and the Siemens logo are registered trademarks of Siemens AG. D-Cubed, Femap, Fibersim, Geolus, GO PLM, I-deas, JT, NX, Parasolid, Quality Planning Environment, Solid Edge, Syncrofit, Teamcenter and Tecnomatix are trademarks or registered trademarks of Siemens Product Lifecycle Management Software Inc. or its subsidiaries in the United States and in other countries. Microsoft Office and Excel are trademarks or registered trademarks of Microsoft Corporation. SAP is a trademark or registered trademark of SAP AG in Germany and in several other countries. All other logos, trademarks, registered trademarks or service marks belong to their respective holders.

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