• 沒有找到結果。

第五章 結論與建議

第三節 研究限制與後續可能精進方向

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度,筆者的做法與倡議還可能會招致資訊原始人的罵名與譏諷,但在方便與資訊 自主權無法兼得的現實下,短期似乎也沒有更好的方法。

第三節 研究限制與後續可能精進方向

雖然筆者以盡其所能之注意,務求本研究各項細節的嚴謹執行,仍難免有其 限制與不足之處,也將於下文詳述,並建議後續可能精進的方向。然而除非必 要,下文將不再贅述受訪者人數,或原訂訪談題項沒問到等芝麻小事,而偏向從 較宏觀或方法學的角度為之。

一、 缺乏量化方法以推論利害關係人的行動態樣

本文採取質性訪談法訪談多個利害關係人,試圖以初探角度,了解其認為的 監理策略的執行狀態,也藉此試圖拼湊事實的樣貌。然而除了受訪人數少與同質 性高的先天限制外,缺乏量化的測量方法與標準化的基尺,也難以再依據受訪者 的性質與背景,從中建立假設推導其可能的態度與行動態樣,更別說建立理論。

建議後續研究可從本研究或相關成果中,擷取重要概念進行量化工具的繪製。

二、 缺乏具體的個案研究

筆者認為本文最嚴重的限制,便是缺乏具體與多重個案的比較。雖然以劍橋 分析事件作為本文楔子與假想對象,但是未能緊扣具代表性的個案,例如曾在法 院爭訟的案例,導致難以聚焦與衍生研究資源浪費,最後也只對於我國資料保護 政策的施行概況,提出相對空泛的結論。我國缺乏劍橋分析事件的直接受害者,

是難以進行個案研究的主要因素,雖然筆者嘗試以訪談普通商業網站資料外洩事 件受害者補足,但該事件性質與劍橋分析事件仍有相當差距。但是樂觀而言,政 府處理普通商業網站資料外洩的經驗,或許相當程度能類推至社群網站。

三、 增加多重與異質個案的比較

本研究所援引之劍橋分析事件,固然有社會影響的代表性,然而也非歷史上 唯一的重大資安事件。且縱使社群網站在常人看來是新科技,筆者相信普通商業 網站的治理經驗有機會類推適用,是此本文也大量引用普通的資料保護相關法令 的文獻。更為理想的探討方式,應該是將普通商業網站與社群網站具代表性的案 件並列,並比較多重案例之間,業者自律、法遵與政府監理方式與結果的異同,

如此也才有機會建立較為穩定的因果推論與理論架構。後續研究也宜延伸至異質

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性更高的個案比較,例如資訊服務業與傳統產業、金融業等,檢測其在監理策略 執行的關鍵步驟與結果,是否存在相似的問題、處置程序與因果關係。反過來 說,社群網站的主管機關,也或可汲取若干特種行業,例如金融、食品與藥品等 的監理經驗,作為進一步擬定與改進的參考。

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