Job Satisfaction and Organizational Citizenship Behavior of Contractors and Employees

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(1)APPENDIX Questionnaire Part I Job Satisfaction In regard to your current job, to what degree are you satisfied with the following?. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26.. 55. □1 □1 □1 □1. □2 □2 □2 □2. □3 □3 □3 □3. □1. □2 □3 □4 □5. □1 □1 □1 □1 □1. □2 □2 □2 □2 □2. □1. □2 □3 □4 □5. □1. □2 □3 □4 □5. □1. □2 □3 □4 □5. □1 □1. □2 □3 □4 □5 □2 □3 □4 □5. □1. □2 □3 □4 □5. □1 □1. □2 □3 □4 □5 □2 □3 □4 □5. □1. □2 □3 □4 □5. □1. □2 □3 □4 □5. □1. □2 □3 □4 □5. □1 □1 □1 □1. □2 □2 □2 □2. □1. □2 □3 □4 □5. □3 □3 □3 □3 □3. □3 □3 □3 □3. Strongly agree Agree. 14. 15. 16.. Neutral. 12. 13.. Disagree. 6. 7. 8. 9. 10. 11.. I feel I am being paid a fair amount for the work I do. There is really too little chance for promotion on my job. My supervisor is quite competent in doing his/her job. I am not satisfied with the benefits receive. When I do a good job, I receive the recognition for it that I should receive. Many of our rules and procedures make doing a good job difficult. I like the people I work with. I sometimes feel my job is meaningless. Communications seem good within this organization. Raises are too few and far between. Those who do well on the job stand a fair chance of being promoted. My supervisor is unfair to me. The benefits we receive are as good as most other organizations offer. I do not feel that the work I do is appreciated. My efforts to do a good job are seldom blocked by red tape. I find I have to work harder at my job than I should because of the incompetence of people I work with. I like doing the things I do at work. The goals of this organization are not clear to me. I feel unappreciated by the organization when I think about what they pay me. People get ahead as fast as they do in other places. My supervisor shows too little interest in the feelings of subordinates. The benefit package we have is equitable. There are few rewards for those who work here. I have too much to do at work. I enjoy my co-workers. I often feel that I do not know what is going on with the organization.. Strongly disagree. 1. 2. 3. 4. 5.. □4 □4 □4 □4. □4 □4 □4 □4 □4. □4 □4 □4 □4. □5 □5 □5 □5. □5 □5 □5 □5 □5. □5 □5 □5 □5.

(2) 27. 28. 29. 30. 31. 32. 33. 34. 35. 36.. I feel a sense of pride in doing my job. I feel satisfied with my chances for salary increases. There are benefits we do not have which we should have. I like my supervisor. I have too much paper work. I don’t feel my efforts are rewarded the way they should be. I am satisfied with my chances for promotion There is too much bickering and fighting at work. My job is enjoyable. Work assignments are often not fully explained.. □1 □1 □1 □1 □1 □1 □1 □1 □1 □1. □2 □2 □2 □2 □2 □2 □2 □2 □2 □2. □3 □3 □3 □3 □3 □3 □3 □3 □3 □3. □4 □4 □4 □4 □4 □4 □4 □4 □4 □4. □5 □5 □5 □5 □5 □5 □5 □5 □5 □5. □4 □4 □4 □4 □4 □4 □4 □4 □4 □4 □4 □4 □4 □4. □5 □5 □5 □5 □5 □5 □5 □5 □5 □5 □5 □5 □5 □5. Part II Organizational Citizenship Behavior In regard to your current job, to what degree are you satisfied with the following? 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50.. Helps others who have been absent. Punctuality. Volunteers for things that are not required. Takes undeserved rest breaks. Orients new people even though it is not required. Attendance at work is above the norm. Helps others who have heavy workloads. Gives advance notice if unable to come to work. Great deal of time spent with personal phone conversations. Does not take unnecessary time off work. Assists supervisor with his or her work. Makes innovative suggestions to improve department. Does not take extra breaks. Does not spend time in idle conversation. Part III. Background Information. 51. What is your gender?. □1 Male □2 Female 52. What is your age?. □1 23 years or younger □2 24 to 29 years □3 30 to 35 years □4 36 to 41 years □5 42 years or older 56. □1 □1 □1 □1 □1 □1 □1 □1 □1 □1 □1 □1 □1 □1. □2 □2 □2 □2 □2 □2 □2 □2 □2 □2 □2 □2 □2 □2. □3 □3 □3 □3 □3 □3 □3 □3 □3 □3 □3 □3 □3 □3.

(3) 53. What is the highest level of education you have completed?. □1 High school diploma, equivalent or less. □2 College degree or certificate □3 Bachelor’s degree □4 Master’s degree □5 Doctor’s degree 54. How long have you been employed in your current organization?. □1 Less than six months. □2 Six months to one year. □3 More than one year to three years. □4 More than three years to five years. □5 More than five years. 55. What is your employment status at the company where you work?. □1 Employee □2 Contractor 56. If you are a contractor, what is the reason for being a contractor? (Multiple choice). □1 I accept this job because I enjoy the flexibility of temporary work. □2 I accept this job because I hope to eventually obtain a permanent position at this organization.. □3 I accept this job because I wanted to know what this kind of job industry is like. □4 I accept this job for other reasons. ____________________________________. □5 Does not apply; I am not a contractor. 57. If you are a contractor, please select the statement that best describes your preference for working arrangement.. □1 I prefer temporary employment over permanent working arrangement. □2 I prefer a permanent working arrangement over temporary employment. □3 I prefer other working arrangements. ___________________________ □4 Does not apply; I am not a contractor.. 57.

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