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公部門需建立更具激勵效果的績效管理制度

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(1); ~~¥j ~.~~.l¥J~~oo~~~'.~fi~ •• $rrJjt~foJR~1f.OO~MJ>l:IJJ~*. .~.~Mml¥J&~.~;:lN.'~7.'. ~~J (performance. (confidence defici t) l¥J~}aJr:p. ,. ' %)t~I~1t ~±:Ii*Jiff m.l¥Jft~M~ •• ,*m~fi~~~.= ffiHubIT+~1f:*. 1Ji)Eif'ro9Il~L~~{.'IfF (Kettl,1998). 0. Ii WI ~ ~ WH~ iJIj tE 199 31f: l¥J - ='X [!.1Ci¥. ~ .r:pmlli: rft~~.OO.¥~*l¥Jm.~. :! [. ~~~~7m:;$:xl¥J.~'.~~.~.~. B.l¥JMm*~m:;$:xm.~l¥J%~. •• •. •. ~~m.~~,~~.~ft~l¥J.~~~' ft1r'}i00~Hf~*l¥J1gf:f~~ (C 1 i n ton,. 1993: 1732). -'IlIlJIlSJ• • tEm~ff~OIm.ool¥J~~r:p'ffBI. 0. =rJi~~. , PJ­. r~.~~~J. :lNit!. ~1'Fffll¥Jlre{~:lN~m~~~. Jiffit!:m. 0. R 0 b­. ~l¥J~~,£~m*.~~~,~~~~~. bins(l998)Mf.~Wk~: ~m~§~fi. m~n@m,~ft.~.~~~~%a~M. lli~nl¥J.m'. ~l¥Jit!~,.~~a~l¥JBft,~.~~~. ~_O~m:M.m,n~&M~~o.~. 1:. ~&~0~~~n~~~'N~~~~~ft. ~-fjw~.i:J1 ~ll¥JpqtEMA)JL. ; ~~fjr:pft§!. 1. 1. (~~. .'M$m••• l¥JpqtE.~;£~oe.. 2.~11J. '±tirn~1!!:W) ~*fTi1&~jf (account­. .~li.l¥J~*·~~A,~.~@.offi. (1) ~. ~l¥JMM'. 1!!. ~&M~l¥J~~o.~~. ~~m~.~~. abi Ii ty) l¥J1m*IJro9~. •••. 0. ~@·§WIl¥J.~.~Mm~~~~.. ~'fffoJ~~.~~~.&.l¥J~.~ml. ~ r.~J. ·. .~~ool¥J.M~~'R~.~.oo~l¥J.. ~~*·M~M.~.~l¥JMm~~~*l¥J. ='llllJllSJell.m. ~~~o~7~~~M.~.~Mm~~~. J, 00 11 1. . 1~IHJHt0gBr9l¥J~Il~.~ . :;$:X. M~.~l¥J~mlli¥'~fi.~l¥J.~.~. m~~.~pq§~.~.~~~~.~. 11m.. (2)\.

(2) (l)Mas1ow(l954). (3)Adams(l963) B"J-0SP:fl~ ~~~ ~ !3 ft;] m: A ~ ~ IMff tt ~ ]]IJ AB"Jm:A~1Mff tt~ffi ,tttrW: f~ -0 sP: 'fi '~IJ:f -0 sP: ffij 5~ 1:. ft;]~*~t&fl~. *. ~fi51ifl~:xft;]~>:l<:. : 1:fl~3i: :@: ft;] ~ * ~ ~ flt liH& (1i17~ {E >tlili. JE)ft;]~*;t±tr'3~~&!3. ~"fJl.B"J~*~~~~~'&. *ro'lm. (!3!t. 0. 7 •• ~.l§. rftJJj. 0. iTiF3I:}I , Rob­ §~M. ~*. ~1IJ?l. 1t ,~m:~1I]]IJ fI n:X Ff B"J ~ ]]IJ' J-.J,J:l¥Jm*. o~.. r:pftW flUI~ ~orn. ~OJm. 0. ERGJII~%~~'&jBlllfJ9!BJHii. BAD !OJ Ilfj 1'i jjfij fI. ~,. B"J§fmtHlf!I!~. ,~;g~BJHiiffij ~.flft;] §. ~9!Pffi~lJJpx~i¥pxI fF~~ OI. Ib{tit '. ~84). a. II fI*1t.~'l1li1Em1ttl -0~fi&~.r:pm9ft;]~~WJII'.~. (meri t system) ,5§ima~i ~ ft;]I~~~' • • • ~-1I~Wft;]fm ~o{Etlm~*·®fj%~&fi • • ® • • ~£:t.n-~~*IJ. .ft;]WJ!I~.~~ff~.'. -0~fi&Wlli. m~Y~fiTffi'f*m~~ft~ft;]WJII~':¥r ~Wflfj)~. ~~fift;]. '*, ffij. 2. iMl1Jjg~lI~ (l)Skinner (1971) ft;]!~5§ifl~·~;g ~ iT ~ ft;] f!t~:::t ~~ "iT ~ B"J ± ~ o~f3 : lE!~5§i , ~iI] , ~.lI. 0. (2)Vroom(I964) ft;]W1~fl~ A ZP/T ,l;J;m f* !f)nr~ fliT ~. ·ffij~~W. r­ fI~Ff'~fi5§~ft;]~~,m.§~ • • , ~i¥px~§fm' • • E px*~~~~~ **fi!i1Jft;]~.J o• • ~*.~~.r:pft;] f!I!':¥r*R.M.. Hodgetts~~~. .~E:mfiff~/j\m~~~,. 0. r~. JIIJ px~1~H\:~fiWf!I!ft;]~{J'*'Jfl Pet e r Drucker{EThe Effective Executive-~r:p ~~r.~J~rD.l¥Jpx*J. 0. ':¥r~&)~~. JII~Nii. (MBO). fl~' ~~AIiB"J£*~*. ?t ~jjfij*li: ~!i1J~Jt1:ft;] rjM ~ !I J • ±!I 7~ {E mi:l1'i rm ; ~-~A't1:~~B"J rpx ~ !lJ '±!1~!3~"!Jl.1'irm a (3) Mc C 1 e 11 and (I 962) ~*fl ~ . ~~A.lift;]~>:l<:?t~ : px§i,x~ * ' fin &~;VfD~* a ~.{t< px ~ 11 ]]IJ & ~ tiffi ~:f!OJ ft;] ~ 'Jrnrt. ' :::tPffi*~ a (4)A1derfer (1972) ft;]ERGJII~ · ~ Wf)~~*~~,&fl~1~lE~_ 11 ~*~~,& : ep1:f¥ ' ;~{~&px~. a. (4)Locke(l978). I*J {EB"J)tliliJE) ft;]~* (2) Her z be r g (I 959) ft;]~1JJ - f:l¥,fM! ~~. 0. ~. r.~WfIJ. ~~~. m~m.~.~mMm~~!OJ!OJ~ft;]~~§. (~n. ~'.fi • • ~.~fln.Ffft;].~·~~. ) ft;] ~ 1M ~ {It • !f)U~:t.n- Jt ~. ~WJII~.M~&.~~~.§fm·~fi~. *ft;]W1~5§ifl. IMff It -. 0. 0. ep~n -~~­. 11m EH~ft;] rm lIJti. 0. ~pxJJJm:~El~B"JWJII~~. (Performance.

(3) II •. Measurement Study Team, 1997). Z '. PfrID!i~)&tgfl (performance. 0. M§. manage­. me n t) *~Jli"t~-lf'tl[]foJ1=f)&¥A1Tm~m. 1. tiirrt!~ (e s tab 1ish in g s t an­ dards) : ~nID!n -5 EI tm ' liH~ftH1! EI tm*~Hr5~~ ; ID!ntm~£t:J El. me . itpxm~EltmfY;]tgfl~~. AI;]tE~1i~.~~W:EJ!. -H@§,ft~~~tg~fY;].~~~~ )~JEtJ. T[g~1T;jrgfY;]fM>1<:. :. (-)~~~fY;]rrft§~@§'fi. ~. )& tg:E1 OJ ~S 1t~t:st 1r ~ mJ3l;] ft)~ ~*IJ::t] ; ). ~IHf. @(EI. m1~5!.. ~ ~ &' ~ !74~fi~J3I;] ~ {}1If}[&:± ~ £t:J. ftEl~. mmeEl~ffi~i';o. lt1~~. 2.fIj• • ~(measuri ng perfor­ mance) : 1ffi1J~.~1iJ!ll{i'K~t')&ffl '. ~~if). *~>1<:: 1.1jf. ft1J~i. ; 2.Jt. ~!!f. [fi.. ~~tgfIOJU{!n ~:±ftMtJ3l;]8'Jf*lj. *-1':l*AI;]1iJ!l&\~JEtJ.1~W~1iHJ. ~~*. )jt;. Mt ; 3 .1iJ!l&\~Ji0J3fi 1=f)&. '. E13. Itt-~~~~Ji)±.~)&1atm (perfor­. ~~~~. ~N~~J3I;]~~h'lH~W@§'. &\~~. fl:%f@. 'fiE13~)&tg£lo1 tJ.1=f. )&~*IJ1Tif~)f[;f~ 1J;fO~~. ,. · ~~j;~~~ff. tJ.&jil'Eijm~fY;]U~. T?1IJ=1I. !lfY;]If'F&,~~~~~tJJ;fEHDJ. E13~.. (=)~:st1r~m~~~~~I~fY;]tg. 0. ~~lIt. AI;]7!1'.)\J 3. ru:atl.~ma1-ff'@j.I~ (compar i ng performance to standards) : J1t mance indicators). 1J;. 0. ~~~fu'~~~.)&~)Jm (performance. ([g) ~tm--ffl§i¥AiTfY;]:st1r PX. mon ito r). ':± ~tE tt!/f~.~m:5)n\l. ~~tgfl~1=f'JI!!f. (steering). ~itPXm:~~J3I;]~~~No~1=f~lli. AI;] f'F ffl ' fi E13 SA U{! fY;] ~. )& ~ ;fO 1atm · ,tlli ~ii1fili fr~ J! no )JH~ tg :EI:%f fY;] I1'F!I>1<:;fO 11 Ael;]1ff§Hti:. ~)&~tm~rf3'el;]~~m. tfftJ.1l$1E '. E13m-~~iTft§&. '. ~lt1~W. ~*IJ. ' tgfl:%f:ttl. (correcting deviation from standards) : KITill.tB"J=1I~~~ ~~~~~$fY;]r~:EJ!~.J. '. 1T.t; -)&~ ~rr.. -JJi ~ttpx. •.. --- , ., fFJ. 0. 4.~IEfI~. ~~ 0. r. flu ':. ·lItm. ,~~)&tg~fY;]~W1=fM. ~:t~~1I~~~~fY;]~.o~.1. .fY;]~J. '.fu~-Hftm • • ~~tg~B"Jm~. ~fY;]:±!I~~tEm-1l$lEm~~~J:~. , ~.:%fn. ~:%f&. ~. 0. f'FJ:~. MtE°. ~~. E13~)&tg~fY;]~~OO~z'~~~. , ~:EJ!~~@*notJ.1l$1E ' W-*. 5(;j~m~ iI&.1J~. ='. - , .~~III!-.~m!Jfill. .~~lIm-.ieUftJlRmJR~. ~tg~B"J*.*.,~)&tg~~m~it. ~~rrft§~~:st1r~mJ3l;]ft~~~·. PXEltmB"J-.~~~~·-H@§'~~~. 0~tg~t;~rrft~~B"J~~,~lt~~~. ~~13T?11j1Z!l1l~*2V. nl~MlI~. rrft$M~~1i·n~A~~ftm.~£t:J.. .. ~93) :. ~~Jfn. 11 f!ifY;]~ iffi J: fY;] f , ~~.

(4) I •• ~W·~~~.~J:~¥R±~~~ ~~~ •• ffiHtt;~~·.~W~;ij!-~ I.~m~ ~1¥J;ij!,. &±~tt9. °R.~~~~I¥J~~nfi. • §.~mJ(~.~·0~W~~M~~~ 1§."fl:~ffi!:1=fW:E.!l!~~B'9~.~:j:§. ' ~i tfUliffO).. RflIJHH.~ ~J(~.~fo:j:§.* IMi&Jfffjffi~. tf~m· ;j<:l.fj. ffi&§~ffi0~W~~~~.M~~n~~ In~~§.;~~·m.~.~~~~.. H ; 2.Jf. I~[O]J~UW. ~~MH}. Im**BT~. ~Jff~~fIt~.~~.~JJltHtxM. 0. ~~~.~.~m~~~. o~ut·. ::>erfor­. '. 0. ftx.R±~)ElB'9fJj[fllj. , R.. ,erfor­. m~-.J(~w~~~*&.fi~~~' ~~-.~~R1=f~~~ffi!:m~-~,~~. •• ~.~·~~~RX~~~~~Iffi!: s'9flffiftf:. ~ffi!:. 0. II. ,~n~.. fW*1f.%l1i~'*IJllFf.J pqijj. ~.~ffim.·&~.J(~~·~~.~. fi~%r~m~~m*o.*~,~*~.n. o. •• mJ (one size for all) ~~.~:j:§. ' WHf rJ:~-.'~~$~J ,~~*tttt~ • ~lDIn\U~B'9.HfD~IDHiM~$r~ . JiIU~)~. M.~~.~~~~.Hn~r-. -'~M.~~II.~~~.~~lIm~. lOari ng rds) : Itt. .~.~ffi. •• J(~m.q~~.~.ft~ li{j!ItJ%rB'9~~~fDm* . flljJ(~W:E.!l!1NRX~. .~§. ormance. -~~W~~~~~Iffi!:;&~'.~W~. ~.~m~~RX~·~~. ~'~55tW. ~~RX~~)El*J1ffij~)JJj{rui~ -. •. 0. .~w~~m.~-w.~~~~~~. 0. :. '.~"IIRfi rS'WJ. (steering) mJ. OECD~~J(~:j:§~~: r~.~~~fj. r'JI~J. viation. MJ. ~J. 00 J: ~ •. (steering) :Sxfi~ r~. ·m~0~W~~~ffi~~.~~~~. ... • • *~.J(~.~~.~~~§.~. ~.~~.~.~,~~~~-.~~. fFm =.M~m. ft~~.m. , Jt~.;{x ;ij! 1§ fjg'ltt M' mill. JfE1H:lHfJ E.!l!%r:;f~. .... •• RX~OO~*'~~ •• ~~m.. m.§ •• ~~~~.~·~1lt.~~~. ~f§. (performance indicators). 0. -~9:~. ,utili. ~~·W~.~~~~m~~~.~.~.. oJ(~'f. ~~~~.~,~.m~~~~~~$'§. J:I¥J. fi~~~~~.~*.~H~,~&.m~. * ' ~.~m.~ffi!:fm~?1lj~~tJJ~ : 1. ~1I!5!•• I~ : fljffl!f!fl5::k:f;~* .'.fi~)"~~~ ••• M0.~. E'Wm­. ~~.~~.RX~~§.'~~~~~.~. mff'~~0~"~~§~'~~~. J. ~{'F. 1.~~m.~~m~. '®~~~Jff~. ~~m~~Iffi!:ffiff~*~W~M~I~o. e EH~jiiIJ. ••. ~.~~'~~~Jff~J(~W~~~.~. '. f{~~Jf. ~HI¥J1ifK. iJ:~~~'~ffimm~1lt. •• m~~~~. ••• ~~~.~ft.~.1N~~ I~*o~ •• m.~~.~w~·.*~ .,~~. .l!n~~.~rg;Ell!. 0. §.. 2.13~~~.ffigmJ~111\ : -@~~~. ~W~~~.'~. •• ~%r ••. §.. .RX~~~o.*. JEffi)JJj{ E3 m-m.. ·.~m.~~ 0.

(5) •. II. 3. f1EitH~JHW~l!jUmmJi5"l!5.t~ : 1'I ~Rffl.~W~~.~~ • • lli%. frrfI';J~.~ . :illzfFl9Jt5fj7t~efI';Jf:&fJJ 4. ~¥fmtlPl~::2~~i.J : iC~B/;J~.Y:::Z W~~.~~ • • mM~a~.AfI';J. 1. ~fBnmJ.;l~!J~t'- (pre scr ipti ve performance indicators): I1tlHIji ~1'I~.fI';J~.DJM·Rfm~~ •• ftB/;JHji . WPJTB.rr~~.tmt)}lllW, ~~ . UPDJt~9;D.~fl';JW~ 2. ji~nff.9.~'8U~t'- (d esc rip t i ve performance indicators) :~tlif§. 0. 0. ~~~·U.l9mM~ft.~.frfI';J. tNfJJ . ~a*. f:&R~~~,IJf:~Ij~jIHJHt~*fI';J. .• ~.~~. ~.$§. 0. oE CD~ 19971fm lli f§~JJ.!t~. ~.·R~. y:::z. $.fl';Jm~*&.~. 0. relevant) : ~~JEI!!E8fm*tm (demand side) • IJ)\ ~IHx£ WfJIH¥t & f§ ~m flJ rJm 1* A (stakeholder s) fl';JW!6 . mlli)'iJTiiillM. 3.• m'l1ff.9.;l~lJ~t'- (pr oscr ipti ve performance ind. 1.iBl~fUt1I11n(policy. r",'M;. ~.E8mllimMr~I!!~MJffiB.. .§. m~1'Fffl·~~.~~tE~~~m.. fI~. ~~1lM~o. 2. 5.tm.tff.9i5"l!n (a na 1 ytic a 11 y soundness) : &:\~.rr~~JI'iHifI';Jf4. ffi~~.ft~~ftfI';J;Jl~.:n~. OOMftm~ffi~~~ffl~ 3.~~'nl(easy. interpret) : mfJt~. ~*Jt~R~~~~~)~~~tm;jf~5f4. 4. "EIT)~!I.n (measurable) : tEJit4f1';JJ{ m~.1&1:~1'I~*1:fl';JDJ • •11°. i&JffmMtEf:f$J' IfF' xft ' ~fMW A$~:ntm 5T:ft . IZSIJlt • i&Jff~X£$~ tmfI';J.~W~i&~~·.~W~~.~~W. ~~W~WA$:ntmffi~~~':illz~UW~ fI';J~'ti. (managerial flexibility). 1'F~~. .WBW_fifI';J.#oM*~·.~m~~ ~~.~fI';J • • I~·.E8m~fl';JB.rr·W ~~DJU_.m.fl';JR1'F:n~Wfil9·U& gff21%~)t5IbB/;J_iT~Y:::Z. f§~i;~l9=~ru!. :. . Ca ter (1991) Wf. J}J~:f. ·. ~~ff<. ~ru!fl';Jm~o. .Y:::ZWfIB/;J • • f§~ ~9i~ r$J ~ rY:::Z*J fI';J.ftf§~' r AJ W r~~J B/;J~ ftf§~ , t)J~.!OJ 1J#"*11 r A~ J ' r~. .'. .~. .~f§~l!!tNR~mMB/;J. !OJ '. m~. ~~~JfI';J~~11m~o. ~T. ~E8. ~m.. m~. 1* • • • ~.'~fi_fi§.'.~. ~JFFi1fj~iT~f21 ' (reliable) ~)jf~fI';J (unambiguous) · 1: ' 9!~~{i,l.twB/;J (c ompre­ hensive) &DJffl11 (usable) IZSIIIt, Fort uin(1998) ~~l9~JE ~~~.~f§~fI';J~\ .f~f!:f:l9 : 1 .IH§.~ffl ~ ffiJ* . • ~I!!JEi'iBA • ' fIij. ' ~tI ' DJU.rrUPl!!ffl 2 . •~f§.I!!DJmi:EI § .fI';J~~It. ~llt. 0. IffW. (eff. ijZ (e fI';J~. 0. 0. 3.. g~jIJ~M§~ifVlitl!!~~JE~§. ,. '.

(6) ·criptive. 4. ~JH')tt§~1Jj~1&~;'11. s) : J.ltIU~. '. t!!f,t~t~Jt5~. &8/;J$~~~Ifl1l\~!l~tffi~*IJ8/;J. 0. 5 . _~')tt§ twl¥J {:t!;1Jj tHOl£ffl ~ &:\@i IOJ ~. ~~~IUI ~ 1m J;)JMft«. JtpJT1-t~(j/;J~~&{&N;'11. criptive s) :. 1i¥Ij+iit~tw. J.It_m. 0. -. 1. • • J!iUlU75iEi : JJ!Ht'f¥iJJ:Jiiffm~1¥J ~h~M;J.It*,~@iMM.~.8/;J. 0. _%l:t§~&:\@i~. *. 325-326) :. 0. 6. _~')tt~~1l\@i~~:I~'tm:!l8/;Jt~tw>.~~. o. fm (key performance indicators ,KP I ) 00 :I: ~fl. ~ ~ ii IID 8/;J ~ fJt ~ fffi %I: fm 8/;J IJJUVJ § (l§ 89 :. P!liifi'l1:. ~tJI~. ;f§Nm1:I~~g~r~. . 1Jn~~li~ilSfi16 ;. fff:m.Y&BkJ. §.I¥J-.tt·~tJI~~.8/;J~~tt,~.. ~J.It'.%l:if~~~m~8/;J$'~~. ~*&B!.. ttWOJ~~tto.~~,tJI~~~JE_Y&t§. ~*-mr~. 1$1~l*Jj~~~±le/;]~1cifriJEM~*JttJI. , fffi~~5t J: r ' gJ5X~~IOJ.~i!)(• • ~')tf~Ff 2.~~I3t1BSJ75iEi : ~~;f§H8/;Jl£ffl~W I±\ :illz ft ~ JE~. ~')t gSfi16 (j/;J tJI ~. ftiIJfffi~jtj. .§tw,tJI.~.'.%l:t§tww,~m~Jt. ~§fm;J.It*,1Jjm.;f§H$fi~~. tf::- ~n 11: tJI.. ~~tt~.mtt;fffi-.~~8/;J.Y&t§tw,. 1~·~~*mRtJI~8/;J~g§tw~~rrm. ;criptive s) :. J.It_m. lli · R~~~§ twQ1cJ5XJ: rm~-·.8/;J.~')t. m. ;. 1~&~tJI~'mM~iim~. I¥J.%I:*. 0. *' o. 3.• ~jf8RBSJM. :. ,,~1Jj.:l:m~.%1:~~$.$~~8/;J~. ~f1.f4tR. A'~Mft(. l ' ~j:~1J[lOO:l:m)r~ ,. .fi••. j/;]t~~. flU!. ~JiJtffi1'. 0. ~~. ~IB~e/;]0ifZ't1~i>J. '. 1l\~JlJ;J~.8/;J. ~ttM:l:1C!P!.1,=e/;]~Jt~ji~f1. ·jim*.~@i~~Jt~~. o. 0. ~tf::-afi~a.~.~ftl*J~ • • ' .. J. *'. ~~!lBSJ IgUI. : iWf@] Ite/;] [ffi}~,!P!~. rY&tffiJ A~$J ' o .Y&HHJ. fT~%l:00.~Eg~1'f.J;J.1CJ:I¥JIJ5li:l. ~'.Y&~. 1~·~~~.%l:t§~J:'OJ~.~.ma. ='.J&fiB.lBSJ~1I. ~ OJ {i§iff!. 1ff'if~8/;JIZ!lE' en~);!f. (economy) ,~* (efficiency) , %l:tffi (effecti veness) ~0 f (e qui t y) ~~);!ff~t~ffi:;:!pr.~J5X*rEl' R9~lfE ' %I:*&IJ~t~~A~±'~8/;JN;{~ , ~')t l~OO.~ftiI1'f~}lJ5X § tw~ § 8/;J , 0ifZ &iJ. r s t ron gijJ;~fPiI±\-ii.~')tif fm)mf¥ ' J.ltWHPi§-a--tii±!lmom (Amer­ strong, 1994) : 1.IUfi~~WI3t1 : ~~~fl.~JHlt~£.EU~ momffi~a~ , ~ft*IjJEru~r~~~JiJfiE e/;]§tw 2. imaHi~P::]~ : *ljJE_~:Q:thhJE~ , §t3pJf!l~J5X8/;JI{'F--±lf~. ~. iguous) , (compre­ ). 0. ~J.It. '. :Y&t~tw(j/;J&\. '. ~. 4 .•. 1~~afim~M~ii.M~~'l£~.Y&. 1Jj JE ~ BA eplJ!ffl 0. ~J5XJJro. ~~JE~§. , ~Jt~')t{fffl~~il55Rif:Em~(j/;J~~. 0. m•• ~~.~~~~~afi~a8/;JJ5XY&o. 0. 1.~~~8/;J~g~iiA~~~~0ifZ8/;JM ~')t. 1¥J~~~-gft.'lJ!fim~~~.. ~o. =, ila.J&tfB.lBSJIUIU •. ~')t if fm. J;J. *9J8/;J 1. ~~Ame. 0. .~a~'.%I:§tw~fm~'.%l:OO NU~t '11 ~JH')t t§. .~t§fm,tJI~Mtt~ • • ~'0~.

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