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Moderating Effect of Attitude Towards Organizational Change on the Relationship between Organizational Commitment ... 謝文里、林福來

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Moderating Effect of Attitude Towards Organizational Change on the Relationship between Organizational Commitment ...

謝文里、林福來

E-mail: 9511100@mail.dyu.edu.tw

ABSTRACT

The international situation mollifies after Cold War be over.All countries launch the military change to regroup.The Purpose of this study was to investigate moderating effect of attitude towards organizational change on the relationship between organizational commitment and job satisfaction.It is used as to make the policy unit to respond to the organization change reference.This research mainly survey the idea of volunteer soldier.Include personnel of the all levels staff etc. of the organization, troops, school ,Send out 820 questionnaires totally,761 valid recovery questionnaires,the recovering rate is 92.8%.The method of statistics adoption

descriptive statistics ,reliability ,correlation and moderated regression analysis etc. The major finding of this study were as follows:

1.The soldier’s organizational commitment, organizational change of attitude and job satisfaction belong to medium degree. 2.The soldier’s organizational commitment to the job satisfaction mostly has positive influence. (1)The soldier's affective commitment , continuance commitment to the job satisfaction has positive influence. (2)The soldier’s normative commitment to the job satisfaction has no influence. 3.There were moderating effect of attitude towards organizational change on the relationship between organizational commitment and job satisfaction: (1)There were no moderating effect , the attitude to resist change on the relationship between affective commitment and job satisfaction (2)There were moderating effect , the attitude to resist change on the relationship between affective commitment and job satisfaction. Base on the above, Suggest as follows: 1.The programming change should establish the consensus.However the degree keeps secret with the result that get the misunderstanding. Even must strengthen the communication and coordination to avoid reducing the job satisfaction. 2.The changing period should not be long, policy-making should be consistent and not changeable, witch may make the team confused or resist the policy and cause negative impact of obligations to feedback the organization.

Keywords : organizational commitment, organizational change, job satisfaction Table of Contents

封面內頁 簽名頁 授權書...iii 中文摘要...iv 英文摘要...v 誌 謝...vii 目錄...viii 圖目錄...xi 表目錄...xii 第一章 緒論 1.1 研究背景與動機...1 1.2 研究目的...3 1.3 研究對象與限制...4 第二 章 文獻探討 2.1 組織承諾...5 2.2 組織變革態度...14 2.3 工作滿意度...28 2.4 各 構面間互動關係探討...37 第三章 研究方法 3.1 研究架構...42 3.2 研究假設...43 3.3 研究構面操作性定義...43 3.4 問卷設計...48 3.5 資料分析方法...49 第四章 研究結果 與分析 4.1 樣本結構分析...52 4.2 量表信度檢定分析...54 4.3 變數間相關係數分析...54 4.4 工作滿意度影響因素實證結果...56 第五章 結論 5.1 結論...62 5.2 對相關決策或管理單位建 議...64 5.3 對後續研究者之建議...65 參考文獻...66 附錄...77 圖目 錄 圖1-1 近10年國防預算占中央政府總預算及國內生產毛額比 率圖 2 圖2-1 計畫性變革模式 18 圖2-2 Leavitt的組織 變革架構圖 20 圖2-3 變革過程分三步驟 21 圖3-1 研究架構圖 42 圖3-2 統計分析方法 51 表目錄 表2-1 組織承諾 定義之彙整 6 表2-2 組織承諾之分類 8 表2-3 組織承諾發展三階段 10 表2-4 Steers組織承諾區分 10 表2-5 Mowday 組織承諾區分 11 表2-6 黃國隆教授影響組織承諾的前因變項 11 表2-7 組織承諾程度與可能之影響 12 表2-8 組織變革 的定義 15 表2-9 組織變革的階段 21 表2-10一般行政機關與企業機構成員抗拒變革的原因 25 表2-11抗拒變革的解決 方法 26 表3-1 組織承諾量表 45 表3-2 抗拒變革量表 46 表3-3 工作滿意度量表 47 表4-1 樣本特性分配情形表 53 表4-2 各構面因素信度檢定 54 表4-3 研究變數間相關係數表 56 表4-4 迴歸模式分析 57 表4-5 驗證結果統計表 61

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