• 沒有找到結果。

後續研究建議

第五章 結論與建議

第四節 後續研究建議

一、以分層隨機抽樣取代便利抽樣

本研究為求樣本取得之方便性,採取便利抽樣作為抽樣方法,然而卻因此 造成樣本年齡層過於集中之研究限制。因此建議後續研究採取分層隨機抽樣進 行研究,將總體單位按特定屬性特徵分成若干類型或層,然後在類型或層中隨 機抽取樣本單位。由於通過劃類分層,可增大各類型中單位間的共同性,容易 抽出更具有代表性的調查樣本。

二、重新發展適用於東方的奢華態度量表

就實際面來看,雖然各國均已朝向全球化,但東西方仍具有文化上的差異。

尤其在東方社會中,「奢華」一詞過去總與奢侈浪費等負面詞彙脫離不了關係。

從本研究中發現消費者對奢華仍多偏向社會象徵的外在意義,而西方則多偏向 個人愉悅的內在意義,因此應重新架構更適用於東方的奢華態度量表。建議後 續研究以質化研究搭配量化研究,先藉由深度訪談重新架構量表,再以量化研 究方法檢驗量表的效度,以提出更具解釋力之消費者區隔。

三、以縱斷面進行研究

建議未來採取縱斷面向來進行研究,蒐集消費者不同時間點上的資料,藉 由長時間研究相同消費者,以分析其奢華態度是否產生變化,抑或研究促成奢 華態度改變之干擾變數,進而瞭解消費者奢華態度的整體動態關係。

參考文獻

中文部分

方世榮譯,2000,Philip Kotler 著,行銷管理學,東華書局。

方惠光,2007,時尚消費中的新奢華主義,王城氣度,11,34-37。

江伯洋譯,2005,Richard L. Sandhusen 著,行銷學,揚智文化。

沈耀華,2006,奢華,最賺錢,商業週刊,946。

李青芳,2001,消費者對有機餐廳的態度與需求之研究,中國文化大學生活應用 科學研究所未出版之碩士論文。

李茂政譯,1980,Philip G. Zimbardo, Ebbe B. Ebbesen, Christina Maslach 著,影響 態度與改變行為,黎明文化。

別蓮蒂,2000,生活型態白皮書:2000 年台灣消費習慣調查報告,商周文化。

周文賢,2002,多變量統計分析:SAS / STAT 使用方法,智勝文化。

周湘雯,2005,網路使用者對線上促銷活動態度之研究,國立中山大學傳播管理 研究所未出版之碩士論文。

吳明隆,2006,SPSS 統計應用學習實務:問卷分析與應用統計,知城數位科技。

邱皓政,2005,量化研究法(一):研究設計與資料處理,雙葉書廊。

邱振崑,2005,SPSS 統計教學實例應用,文魁資訊。

拓墣產業研究所,2006,以「科技雙核心」開創科技藍海商機。

徐亦橋,2006,名牌網路搜尋,叫 COACH 第一名,中國時報,2006/12/13。

馬志工譯,2007,Pamela N. Danziger 著,M 型社會新奢華行銷學:征服消費者 的11 堂必修課,臉譜出版。

孫秀惠,2003,買得起的奢華:精品民主化運動,商業周刊,796,64-65。

高祖寧,2006,奢華,就是一種寵愛自己的態度,春光。

陳正芬譯,2004,Michael J. Silverstein, Neil Fiske, John Butman 著,奢華,正在 流行,商智文化。

陳世華、陳柏熹、黃寶園、傅瓊儀、趙如錦譯,2005,Keith F. Punch 著,社會 科學研究法:量化與質化取向,心理出版社。

陳皎眉、黃安邦,1989,社會心理學,五南圖書。

莊文忠,2006,SPSS 在社會科學的應用,五南圖書。

張春興,1982,心理學概要,台灣東華書局。

麥立心,2004,風格比奢華更流行,Cheers,48,120-127。

教育部,1997,重編國語辭典修訂本,教育部。

陳瓊如,2006,奢華,為何令人如此迷戀?美麗佳人,150。

葉卉軒,2005,滿街名牌精品頂級保養品 2006 再延燒,ETtoday,2005/12/26。

黃俊英,1999,行銷研究:管理與技術,第六版,華泰文化。

黃俊英,2005,行銷學的世界,第三版,天下遠見。

黃曼爵,2006,消費升級:以台北市星巴克連鎖咖啡館為例,東吳大學社會學系 碩士班未出版之碩士論文。

鄭呈皇,2007,Coach 品牌翻身年股價飆漲 14 倍,商業周刊,982。

劉維公,2006,風格社會,天下雜誌。

劉維公,2001,當代消費文化社會理論的分析架構:文化經濟學、生活風格、與 生活美學,東吳社會學報,11,113-136。

英文部分

Aldrich, Nelson W. Jr., 1988, Old Money: The Mythology of America”s Upper Class, New York: Alfred A. Knopf.

Alleres, Danielle, 1990, “Luxe - Strategies Marketing,” Economica, l (1).

Allport, Gordon, 1935, Attitudes. In M. Fishbein (Eds.) Readings in attitude theory and measurement. New York: Wiley.

Allsop, Joanna, 2004, Premium Pricing, paper presented at the Future Foundation Changing Lives Conference, 2nd December, Queen Elizabeth Conference Centre, London.

American Marketing Association, 2005. “Lap Luxury.” Marketing Management, X5.

Anastasi, Anne, 1982, Psychological Testing , 5th ed., New York: Macmillan.

Arnould, Eric J. and Linda L. Price, 1993. “River Magic: Extraordinary Experience and the Service Encounter.” Journal of Consumer Research, 20(1), 24-46.

Bagwell, Laurie Simon and Douglas B. Bernheim, 1996. “Veblen effects in a theory of conspicuous consumption.” American Economic Review, 86, (3), 349-373.

Banting, Keith, Andrew Sharpe, France St-Hilaire, 2002. “Towards a Social Understanding of Productivity: An Introduction and Overview.” The Review of Economic Performance and Social Progress, 2, 1-27.

Barry, Christopher J., 1994, The Idea of Luxury: A Conceptual and Historical Investigation. Cambridge: Cambridge University Press.

Bearden, William O. and Michael J. Etzel, 1982. “Reference Group Influence on Product and Brand Purchase Decisions.” Journal of Consumer Research, 9 (2), 183-194.

Braun, Ottmar L. and Robert A. Wicklund, 1989. “Psychological antecedents of conspicuous consumption.” Journal of Economic Psychology, 10(2), 161-187.

Breckler, Steven. J. (1984). “Empirical Validation of Affect, Behavior, and

Cognition as Distinct Components of Attitude.” Journal of Personality and Social Psychology , 47 , 1191-1205.

Churchill, Gilbert A., Jr., 1979. “A Paradigm for Developing Better Measures of Marketing Constructs.” Journal of Marketing Research, 16(Februaty), 64-73.

Coelho, Philip R. P. and James E. McClure, 1993. “Toward an Economic Theory of Fashion.” Economic Inquiry, 31, 595-608.

Cook, Stuart W. and Claire Selltis, 1964. “A Multiple Indicator Approach to Attitude Measurement”, Psychological Bulletin, 62.

Corneo, Giacomo and Olivier Jeanne, 1997. “Conspicuous Consumption, Snobbism and Conformism.” Journal of Public Economics, 66, 55-71.

Cuieford, Joy P., 1965. Fundamental Statistics in Psychology and Education, 4th ed., New York:. McGram-Hil.

Dubois, Bernard, 1992. "Comment surmonter les paradoxes du marketing du luxe?"

Revue Française de Gestion, 30-37.

Dubois, Bernard and Patrick Duquesne, 1993. “The Market for Luxury Goods:

Income versus Culture.” European Journal of Marketing, 27(1), 35-44.

Dubois, Bernard and Gilles Laurent, 1993. “Y a-t- il un euroconsommateur du luxe ? Une analyse comparative des profils sociodémographiques des acheteurs

européens.” Recherche et Applications en Marketing, 8(3): 107-124.

Dubois, Bernard and Claire Paternault, 1995. “Understanding the World of International Luxury Brands: The “Dream Formula”.” Journal of Advertising Research, 35(4), 69-76.

Dubois, Bernard and Gilles Laurent, 1995. “Luxury Possessions and Practices: An Empirical Scale.” European Advances in Consumer Research, 2, 69-77.

Dubois, Bernard and Gilles Laurent, 1996. “The functions of luxury: a situational approach to excursionism.” Advances in Consumer Research, 23, 470-477.

Dubois, Bernard, Gilles Laurent and Sandor Czellar, 2001, Consumer Rapport to Luxury: Analyzing Complex and Ambivalent Attitudes, Les Cahiers de Recherche 736, Groupe HEC, France.

Dubois, Bernard and Sandor Czellar, 2002, Luxury Brands or Prestige Brands? An Exploratory Inquiry on Consumer Perceptions, 31st European Marketing Academy

Conference Proceedings, Braga Portugal: European Marketing Academy.

Dubois, Bernard, Sandor Czellar and Gilles Laurent 2005. “Consumer Segments Based on Attitudes Toward Luxury: Empirical Evidence from Twenty Countries.”

Marketing Letters , 16(2), 115–128.

Eagly, Alice H., Shelly Chaiken, 1993, The Psychology of Attitudes, Fort Worth, TX:

Harcourt Brace Jovanovich.

Eccles, S. and Woodruffe-Burton, H., 2000. “Off to the shops: Why do we really go shopping?” In M. Catterall, P. Maclaran, & L. Stevens (Eds.), Marketing and Feminism: Current issues and Research, New York: Routledge, 183-201.

Edwards, Kari. 1990. “The interplay of affect and cognition in attitude formation and change.” Journal of Personality and Social Psychology, 59(2):202-216.

Fabrigar, Leandre. R. & Richard E. Petty, 1999. “The role of affective and cognitive bases of attitudes in susceptibility to affectively and cognitively based persuasion.”

Personality and Social Psychology Bulletin, 25(3), 363-381.

Fournier, Susan, 1998. “Consumers and Their Brands: Developing Relationship Theory in Consumer Research.” Journal of Consumer Research, 24 (March), 343-373.

Farley, Sally D. and Mark. F. Stasson, 2003. “Relative influences of affect and cognition on behaviour: Are feelings or beliefs more related to blood donation intentions?.” Experimental Psychology, 50(1), 55-62.

Gardyn, Rebecca, 2002. “Defining Luxury: Oh, the good life.” American Demographics, 24, 31-35.

Giner-Sorolla, Roger, 2001. “Affective attitudes are not always faster: The

moderating role of extremity.” Personality and Social Psychology Bulletin, 27(6), 666-677.

Galbraith, John K., 1958, The Affluent Society, New York: Houghton Mifflin.

Hair, Joseph F., Rolph E. Anderson and Ronald L. Tatham, 1986, Multivariate Data and Analysis with Readings, Macmillan.

Hair, Joseph F., 1998, Multivariate Data Analysis, Prentice Hall Englewood Cliffs,

New Jersey.

Hair, Joseph F., Ronald L. Tatham, Rolph E. Anderson and William C. Black, 1998, Multivariate Data Analysis, 5thed, Prentice Hall.

Hayes, Kathy, David J. Molina and Daniel J. Slottje, 1988. “Measuring preference variation across North America.” Economica, 55, 525-39.

Hirschman, Elisabeth C., 1990. “Consumption Styles of the Rich and Famous: The Semiology of Saul Steinberg and Malcolm Forbes.” Advances in Consumer

Research, 17, 850-855.

Hofstede, Geert, 1980, Culture”s Consequence: International Differences in Work-Related Values, Beverly Hills, CA: Sage Publications.

Holt, Douglas B., 1995. “How consumers consume: A typology of consumption practices.” Journal of Consumer Research, 22, 1-16.

Kaiser, Henry F., 1958. “The Varimax Criterion for Analytic Rotation in Factor Analysis.” Psychometrika, 23, 187-200.

Kaiser, Henry F., 1974. “An index of factorial simplicity.” Psychometrika, 39(1), 31-36.

Kamp, Simon, 1998. “Perceiving luxury and necessity.” Journal of Economic Psychology, 19(5), (October), 591-606.

Kapferer, Jean-Noël, 1997. “Managing luxury brands.” Jourmal of Brand Management, 4(4), 251-260.

Kapferer, Jean-Noël, 1998, Strategic Brand Management, Kogan Page: London.

Kapferer, Jean- Noël, 1998. “Why Are We Seduced by Luxury Brands?” Journal of Brand Management, 6(1), 44–49.

Kardon, E., 1992. “Consumer Schizophrenia”, Planning Review, (July/August), 18-23.

Kim, Jonathan S., Min Kyoung Baik and Jun Hyuk Kwon, 1998, A Comparison of Korean, Japanese and Chinese Consumers” Perceptions of the Luxury Product, Unpublished, Hanyang University, Korea.

Kivetz, Ran and Itamar Simonson, 2002. “Self-Control for the Righteous: Toward a Theory of Precommitment to Indulgence.” Journal of Consumer Research,

29,199-217.

Kivetz, Ran and Itamar Simonson, 2002. “Earning the Right to Indulge: Effort as a Determinant of Customer Preferences Toward Frequency Program Rewards.”

Journal of Marketing Research, 39(2), 155-170.

Kotler, Philip and Kevin L. Keller, 2006, Marketing Management 12ed, Pearson Prentice Hall.

Kothandapani, Virnpaksha, 1971. “Validation of feeling, belief, and intention to act as three components of attitude and their contribution to prediction of contraceptive behaviour.” Journal of Personality and Social Psychology, 19(3), 321-333.

LaBarbera, Priscilla A., 1988. “The Nouveaux Riches: Conspicuous Consumption and the Issue of Self-Fulfilment.” Research in Consumer Behavior, 3, Greenwhich CT:JAI Press, 179-210.

Laurent, Gilles and Bernard Dubois, 1993, Motivation for Buying Luxury Products and Top of the Range Products: Developing empirical scales, 22nd EMAC Conference, Barcelona, 1595-1598.

Leibenstein, Harvey, 1950. “Bandwagon, snob and Veblen effects in the theory of consumers”demand.” Quarterly Journal of Economics, 64, 183-207.

Lichtenstein, Donald R., Nancy M. Ridgway and Richard G. Netemeyer, 1993.

“Price Perceptions and Consumer Shopping Behavior: A Field Study.” Journal of Marketing Research, 30(May), 234-245.

Lunt, Peter K. and Sonia M. Livingston, 1992, Mass Consumption and Personal Identity, Open University Press.

Mann, J.H., 1960. “The differential nature of prejudice education.” Journal of Social Psycology ,52, 339-343.

Mason, Roger S., 1981, Conspicuous Consumption, Farnborough : Gower.

McKinsey Corporation, 1990, The Luxury Industry: An Asset for France. Paris, France, McKinsey.

Nia, Arghavan and Judith Lynne Zaichkowsky, 2000. “Do counterfeits devalue the ownership of luxury brands?” Journal of Product and Brand Management, 9(7), 485-497.

Nueno, José Luis and Quelch John A., 1998. “The mass marketing of luxury.”

Business Horizons, 41(6), 61-68.

Ostrom, T. M., 1969. “The relationship between the affective, behavioural, and cognitive components of attitude.” Journal of Experimental Social Psychology, 5:12-30.

Oskamp, Stuart, 1977, Attitudes and Opinions, Englewood Cliffs, N.J.: Prentice-Hall Punj, Girish and David W. Stewart, 1983. “Cluster Analysis in Marketing Research:

Review and Suggestions for Application.” Journal of Marketing Research, 134-148.

Reitz, H. Joseph, 1977, Behavior in organization. Illinois: Richard D. Irwin, Inc.

Ritzer, George, 1993, The McDonaldization of Society: Investigations into the Changing Character of Contemporary Social Life, Thousand Oaks: Pine Ridge Press.

Ritzer, George, 2001, Exploration in the Sociology of Consumption, London: Sage.

Robbins, Stephen P., 1989. “Organizational Behavior: Concepts, Controversies.”

Applications. Prentice Hall International Editions., 125-128.

Robinson, John P., Phillip R. Shaver, and Lawrence S. Wrightsman, 1991. “Criteria for Scale Selection and Evaluation”, Measures of. Personality and Social

Psychological Attitudes. Academic Press, New York, 1–16.

Rokeach Milton, 1968, Belief, Attitude and Value, San Francisco: Jossey-Ball.

Rosenberg, M. J. and Hovland, C. I., 1960. “Cognitive, Affective, and Behavioural Components of Attitudes.” Attitude rganisation and Change: An Analysis of Consistency Among Attitude Components, New Haven, CT: Yale University Press, 1-14.

Rossiter, John R., 2002. “The C-OAR-SE Procedure for Scale Development in Marketing.” International Journal of Research in Marketing, 19(4), 305–335.

Stanley, Thomas, 1989, Selling to the Affluent, Homewood IL: Irwin.

Stern, Barbara B., Craig J. Thompson, and Eric J. Arnould, 1998. “Narrative Analysis of a Marketing Relationship: The Consumer”s Perspective.” Psychology and Marketing, 15(3), 195-214.

Sukhdial, Ajay S., Goutam Chakraborty and Eric K. Steger, 1995. “Measuring values can sharpen segmentation in the luxury auto market.” Journal of Advertising Research, 35, 9-22.

The Economist, 1993. “The Luxury Goods Trade: Upmarket Philosophy”, The Economist, 325, 95-98.

Thomas, William I. and Znaniecki, Florian, 1918, The Polish Peasant in Europe and America: Monograph of an Immigrant Group, Boston: Badger.

Tim Fletcher, John Haynes and Judith Miller, 2005, The effects of grouping by perceived ability on the attitude of year ten students toward physical education.

Australian association for research in education conference AARE, Parramatta, NSW.

Tryon, Robert and Daniel Bailey, 1970, Cluster Analysis, New York: McGraw Hill.

Vickers, Jonathan S. and Franck Renand, 2003. “The Marketing of Luxury Goods:

An exploratory study: three conceptual dimensions.” The Marketing Review, 3, 459-478.

Vigneron, Franck and Lester W. Johnson, 2004. “Measuring Perceptions of Brand Luxury.” Journal of Brand Management, 11(6), 484-506.

Veblen, Thorstein, 1899, The theory of the leisure class, New York: Macmillan.

Wells, William D. and David, Prensky, 1996, Consumer Behavior, 5th, John Wiley and Sons.

Wong, Nancy Y. and Aaron C. Ahuvia, 1998. “Personal Taste and Family Face:

Luxury Consumption in Confuscian and Western Societies.” Psychology and Marketing, 15(5), 423-441.

Wrightsman, Lawrence S., 1962. “Dimensionalization of attitude toward the Negro”, Psychological Reports, 11, 439-448.

Yeoman, Ian and Una McMahon-Beattie, 2005. “Luxury markets and premium pricing.” Journal of Revenue and Pricing Management, 4(4), 319-328.

Zikmund, William G., 2000, Business Research Methods, Sixth Edition, The Dryden Press.

Zimbardo, Philip. G., 1988, Psychological and Life, 12th ed, Stanford, CA: Harper Collins.

附錄

正式問卷

【說明】

最近「奢華」一詞被廣為運用,然而卻仍沒有統一且明確的定義。本研究所謂的奢華,指的是

「任何領域中,特殊等級的產品或服務」。請就您個人對奢華的行為與態度,填寫下列問題。

第一部份 購買行為

1. 請問您曾經購買過奢華品嗎?(從未購買者請跳答第二部份)

從未購買 經常購買

2. 請問您曾經在哪些消費領域購買過奢華品?(可複選)

香水和化妝品 服飾和配件 珠寶和手錶 汽機車 文具用品

娛樂 旅遊 美容與按摩 電子用品 家庭裝潢

家庭寢具 廚房用品 藝術品 餐飲 其他

3. 請問您購買奢華品的主要的原因?(可複選)

奢華品可以讓我引人注目 奢華品設計獨特且稀少 奢華品製作精巧且品質佳

奢華品對我具有吸引力,且可使我感到愉悅 奢華品可以用來犒賞自己,並彰顯自己的成功 其他

各位先生小姐,您好:

首先感謝您協助填寫此份問卷,這是一份研究台灣消費者對於奢華態度之學術問卷。懇請您 撥出幾分鐘時間,依照心中的真實看法及感受填寫本問卷。您寶貴的意見,對本研究有莫大 的幫助,也將使本研究更具價值。所有內容僅供學術研究分析之用,請您放心地填寫。

首先感謝您協助填寫此份問卷,這是一份研究台灣消費者對於奢華態度之學術問卷。懇請您 撥出幾分鐘時間,依照心中的真實看法及感受填寫本問卷。您寶貴的意見,對本研究有莫大 的幫助,也將使本研究更具價值。所有內容僅供學術研究分析之用,請您放心地填寫。

相關文件