未來研究建議

大學圖書館網站中所提供的資訊豐富，且需滿足使用者多元需求。因此，對 大學圖書館網站而言，使用性評估是一項需要長期進行的工作。透過使用性評估 瞭解使用者的需求，進而開發或改善現有資源以滿足其需求，是一件值得投注的 事情。因此，針對圖書館網站使用性評估有以下進一步建議：

一、 搭配不同使用性評估方法

使用性評估方法為數眾多，每一個評估方法均有其優勢與劣勢，且不同評估 方法所針對的研究範圍亦不盡相同。因此，可考慮結合不同的使用性評估方法，

藉此獲得另外一種角度的使用性資訊。

透過運用不同的使用性評估方法，一方面可更多方面的瞭解現有網站使用性 問題，針對各項問題酌加修正，能夠更符合使用者需求；另一方面則可以分析比 較不同使用性評估方法所獲得結果之差異。

二、 針對不同層級使用者進行評估

本研究主要針對不同學科背景受試者進行使用性評估，藉以瞭解不同學科背 景使用者的看法。而臺師大圖書館網站使用者眾多，每一個層級的使用者對於圖 書館網站的要求或許有些許不同。因此，建議可針對臺師大不同使用者族群進行 使用性評估，例如分為教職員、研究生、大學生，瞭解不同層級的使用者的需求 是否具有差異，可作為圖書館網站後續修改之依據。

Arms, W. Y. (2000). Digital libraries. Cambridge, Mass.: MIT Press.

Battleson, B., Booth, A., & Weintrop, J. (2001). Usability Testing of an Academic Library Web Site: A Case Study. The Journal of Academic Librarianship, 27(3), 188-198.

Beyer, H., & Holtzblatt, K. (1998). Contextual design : defining customer-centered systems. San Francisco: Morgan Kaufmann.

Blandford, A., Keith, S., Connel, I., & Edwards, H. (2004). Analytical usability evaluation for digital libraries a case study. Procedings of 2004 Joint ACM/IEEE

Conference on Digital Library, 27-36.

Brooke, J. (1996). SUS: a ‘quick and dirty’ usability scale, Usability Evaluation in

Industry, pp. 189-194.

Chowdhury, S., Landoni, M., & Gibb, F. (2006). Usability and impact of digital libraries: a review, Online Information Review, 30, 656-680.

Chrisman, J., Diller, K., & Walbridge, S. (1999). Usability Testing: A Case Study.

Retrieved on June 12, 2008, from

http://www.ala.org/ala/acrl/acrlpubs/crljournal/backissues1999b/november99/chi sman.pdf

Clark, J. A. (2004). A usability study of the Belgian-American Research Collection:

measuring the functionality of a digital library. OCLC System & Services:

International Digital Library Perspectives, 20(3), 155-127.

Cockton, G., Woolrych, A., Hall, L. & Hindmarch, M. (2003). Changing Analysts’

Tunes: the Surprising Impact of a New Instrument for Usability Inspection Method Assessment. People and Computers XVII: Proceedings of HCI’03, 145-161.

Deaton, M. (2002). Sorting techniques for user-centered information design.

Retrieved on June 12, 2008, from

http://www.mmdeaton.com/SortingTechniquesforInformationDesign.pdf Dumas, J. S. & Redish, J. C. (1993). “A practical guide to usability testing.

Norwood,” NJ: Ablex Publishing Corporation.

Ebenezer, C. (2003). Usability evaluation of an NHS library web site. Health

Information and Libraries Journal, 20(3), 134-142.

Finstad, K., (2006), The System Usability Scale and Non-Native English Speakers,

Journal of Usability Studies, 1(4), 185-188.

Genuis, S. K., (2004), Web site usability testing: A critical tool for libraries. Feliciter,

50, 161-164.

Hackos, J. T. & Redish, J. C. (1998). User and Task Analysis for Interface Design.

New York: Wiley.

Horm, J. (1998). The Usability Method Toolbox. Retrieved on June 12, 2008, from http://jthom.best.vwh.net/usability/

ISO/IEC 9241-11 (1998). Ergonomic requirements for office work with visual display terminals (VDT)s—Part II Guidance on Usability.

Jannik, C. M. (2005). Redesigning for Usability : Information Architecture and Usability Testing for Georgia Tech Library’s Website. Retrieved on June 04, 2008 from http://www.smartech.gatech.edu/bitstream/1853/7097/1/King.pdf Jaspers, M. W. M., Steen, T., Bos, C.V. D., & Geenen, M. (2004). The Think Aloud

Method: a guide to user interface design. International Journal of Medical

Informatics,73, 781-795.

Jeng, J., (2005), Usability Assessment of Academic Digital Library: Effectiveness, Efficiency, Satisfaction, and Learnability. Libri,55, 96-121.

Lee, Y. S., Hong, S. W., Smith-Jackson, T. L., Nussbaum, M. A., & Tomioka, K., (2006), “Systematic evaluation methodology for cell phone user interfaces.”

Interacting with Computers, 18, 304-325.

Mauer, D., & Warfel, T. (2004). Card sorting: a defintive guide. Retrieved on June 12, 2008, from

http://www.boxesandarrows.com/view/card_sorting_a_definitive_guide

Morville, P. (2005) “Ambient Findability”, O'Reilly Media, Inc.

National Department of Health and Human Services. Retrieved on April 05, 2008, from http://www.hhs.gov/

NCSU (2008). Usability Research at NCSU Libraries. Retrieved on June, 04, 2008 from http://www.lib.ncsu.edu/usability/research.html

Nielsen, J. (1993) “Usability Engineering”, Morgan Kaufmann, San Francisco.

Nielsen, J. (2000). Why You Only Need to Test With 5 Users, Alert Box. Retrieved on February 15, 2008, from http://www.useit.com/alertbox/20000319.html

Nielsen, J. (2003). Return on Investment for usability, Alert Box. Retrieved on June, 13, 2008, from http://www.useit.com/alertbox/roi-first-study.html

Pace, A. K. (2003). The Usability Toolbox. Retrieved on June, 11, 2008, from http://www.infotoday.com/cilmag/jan03/pace.shtml

Preece, J. (Ed.). (1993). A guide to usability: human factor in computing. Wokingman:

Addison-Wesley.

Rosenfeld, L., Morville, P. (2003). “Information Architecture for the World Wide Web, Second Edition”, O'Reilly Media, Inc.

Rosson, M. B., Carroll, J. M., 2002, “Usability Engineering: Scenarion-based Development of Human Computer Interaction.” Morgan Kaufmann, San Franciso.

Rubin, J. (1994). Handbook of Usability Testing: How to plan, design and conduct effective tests. New York : Wiley.

Stephan, E., Cheng, D. T., & Young, L. M. (2006). A Usability Survey at the University of Mississippi Libraries for the Improvement of the Library Home Page. The Journal of Academic Librarianship, 32(1), 35-51.

Turnbow, D., Kasianovitz, K., Snyder, L., Gilbert, D., & Yamamoto, D. (2005).

Usability testing for web redesign a UCLA case study. OCLC System & Services,

21(3), 226-234.

Usability Research at NCSU Libraries. Retrieved on May 15, 2008, from http://www.lib.ncsu.edu/usability/research.html

UsabilityFirst. Retrieved on June 12, 2008, from http://www.usabilityfirst.com/

UsabilityNet. Retrieved on June 12, 2008, from http://www.usabilitynet.org/home.htm Usibility.Gov. Retrieved on April 10, 2008, from http://www.usability.gov/

VandeCreek, L. M. (2005). Usability analysis of Northern Illinois University Libraries’ website: a case study, OCLC System & Services, 21(3), 181-192.

Walbridge, S. (2000). Usability Testing and Libraries: The WSU Experience. The

Washington Library Association Journal, 16(3), 23-24.

Wixon, D., Raven M. E. (1994). Contextual inquiry: grounding your design in user's work. Conference companion on Human factors in computing systems. pp 409-410

Xie, H. (2006). Evaluation of digital libraries Criteria and problems from users' perspectives. Library & Information Science Research, 28, 433-452.