第五章 結論與建議
第四節 研究建議
本研究針對未來研究，提出下列建議：
1. 在研究對象方面：
本研究僅針對台灣製造業為調查對象，未來研究對象可將母群體逐步擴大至 不同產業，作不同產業比較(i.e., 服務業、金融業等)，藉以瞭解本研究之研究架構 是否適用於不同的產業中。
2. 在研究變項方面：
本研究致力於探討ERP 系統使用而可能會影響專業智慧之變項，雖然這些因 素具有關鍵影響作用(i.e., 系統導入後之學習、電腦自我效能、個人IT 創新能力)，
但是否有其他變數，可能會影響專業智慧與ERP 使用。未來的研究可以找出這些 因素(i.e., 社會資本理論、組織文化等)，進而構建另一研究脈絡的框架以探討之。
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3. 在研究方法方面：
本研究採用量表調查法進行研究，雖然能簡便的獲得許多量化的統計資料，
許多現象事實上無法以量表填答方式取得。因此，建議未來之研究，可配合深入 訪談、觀察及查訪等方式進 行，以獲取更深入資訊，使研究結果得到更真實內涵。
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71 希望本研究結束後，可提供結果讓您參考，請 E-mail 至 momois87@hotmail.com，
我們將快速寄送給您。
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14. 我希望大家能互相幫助 (互利主義) □ □ □ □ □ □ □
15. 我希望工作能做得比別人好 □ □ □ □ □ □ □
16. 我希望從工作中學到新知識 □ □ □ □ □ □ □
17. 我希望能協助同事解決問題 □ □ □ □ □ □ □
第二部分：下列問題是想了解您的電腦自我效能的情況，請圈選您的同意程度。
當我……，我會使用資訊科技工具來幫助我完成工作
非常不同意 不同意 稍微不同意 普通 稍微同意 同意 非常同意
1. 學習如何運用科技產品時 □ □ □ □ □ □ □
2. 具備使用科技產品能力時 □ □ □ □ □ □ □
3. 碰到沒有人告訴我如何做時 □ □ □ □ □ □ □
4. 有足夠時間操作資訊軟體時 □ □ □ □ □ □ □
第三部分：下列問題是想了解您的 IT 創造力的情況，請圈選您的同意程度。
非常不同意 不同意 稍微不同意 普通 稍微同意 同意 非常同意
1. 當我聽到有新的科技產品，我會想去試用看看 □ □ □ □ □ □ □ 2. 在我的朋友間，通常我是最早使用新的科技產品的 □ □ □ □ □ □ □ 3. 個人對曾經使用過新資訊科技產品之經驗感到很喜歡 □ □ □ □ □ □ □
第四部份：下列問題是想了解您在 ERP 的使用情況，請圈選您的同意程度。
我使用 ERP 系統…
非常不同意 不同意 稍微不同意 普通 稍微同意 同意 非常同意
1. 解決工作上的問題 □ □ □ □ □ □ □
2. 分析工作上的問題 □ □ □ □ □ □ □
3. 分析相關的數據資料 □ □ □ □ □ □ □
4. 使決策更有效率 □ □ □ □ □ □ □
5. 使決策更加明確 □ □ □ □ □ □ □
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74
1. 您的性別：□男 □女 員工基本資料
2. 您的年齡：□30 歲以下 □31-40 歲 □41-50 歲 □51-60 歲 □61 歲以上 3. 您的組織層級： □ 高階主管 □ 基層主管 □ 員工
4. 您的最常使用的 ERP 系統品牌：
□鼎新電腦 □SAP □Oracle □其他_____
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附錄B：各構面操作型定義及參考文獻
構面 變數 操作型定義 參考文獻
導入後之學習
學習意願 員工願意持續學習的意願 Nahapiet and Ghoshal (1998)
吸收能力
個人能力 員工能完成任務的相關技能
Minbaeva et al.
(2008)
Higgins (1995b) 個人 IT 創新能力 個人願意嘗試使用新科技產
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專業智慧
認知性知識 員工經由基礎訓練和認證所
得到的知識
Quinn et al.
(1996) 先進技術
員工能轉化書中學到的知
員工能轉化書中學到的知