• 沒有找到結果。

研究限制與後續研究建議

第五章 結論與建議

第三節 研究限制與後續研究建議

一、研究對象的限制

本研究結果分析顯示研究對象主要以 21~25 歲以及 31~35 歲居多,因受限 於網路問卷的發放,因此年齡層的部分未能廣泛的涉略,建議後續研究者可以 增加紙本問卷,或許可以發現不同的研究結果。

二、網站種類的建議

現有的旅遊網站分為兩種類型:1.實體店面(旅行社)加上線上經營 2.只有 線上旅遊網。因本研究只針對瀏覽或交易過旅遊網站的消費者為研究對象並未 細分,因此建議後續研究者可以進行分類調查,其研究結果可能會有差異。

三、以不同文化分析架構的研究對象建議

因本研究只針對台灣與中國進行分析,但根據Selma Ozdipciner, Li and Uysal(2012)指出過去的文獻顯示,旅遊的行為可能與起源國與文化背景有關。

另外,又因霍夫斯德(Hofstede)於 1980 年發展出四項文化分析架構並於 1988 年與Bond 發展出第五項文化分析架構,分別如下:

1. 權力差距。高權力的差距國家,例如:墨西哥與馬來西亞。低權力的差距國家,

例如:丹麥與以色列。

2. 不確定性規避。不確定性規避低,例如:英國與美國。不確定性規避高,例如:

日本

3. 陽剛與陰柔傾向。陽剛,例如:美國與日本。陰柔,例如:新加坡。

4. 個人主義與集體主義。個人主義,例如:美國。集體主義,例如:日本。

5. 儒家動態。長期導向,例如:日本與香港。短期導向,例如:美國與英國。

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因此後續的研究者可以藉由霍夫斯德(Hofstede)與 Bond 所發展的五項文化 分析架構進行不同國家的分析,其研究結果可能有所不同。

四、S-O-R 中有機體以及反應不同的建議

本研究以 S-O-R 為理論基礎建立本研究架構,以網站特性探討消費者態 度,並進而影響口碑與使用意願。未來後續研究者可針對不同的有機體與反應 進行研究,可能使其研究結果有差異。

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