• 沒有找到結果。

一、搜尋頁面不易存在新奇偵測模式

如上所述,本研究與Bacon& Egeth (1994)的實驗實際上有些許落差,在其經典實驗 中,新奇偵測模式是要求受測者觀看頁面中與眾不同的物件(例如:形狀),因此,其 他面向(例如:顏色)與眾不同的物件也容易產生干擾效果;再者,新奇偵測模式亦是 人在不具任何搜尋特徵時的預設模式。然而,在本研究的實驗場域中,卻無法完全地要 求受測者在網頁觀看畫面中僅觀看與眾不同物件,這與人的實際行為不符,所以新奇偵 觀看頁面

廣告操作策略

首頁 搜尋結果頁面

與搜尋目標相關性 X O(隨關鍵字特徵出現廣告)

新奇性 O(尺寸大小、動態程度) X

呈現特徵 O O

差,以致研究有本質上的限制。因此,本研究建議未來或許可選擇不同的實驗場域,例 如:遊戲環境,並能夠給予受測者自然且更為貼近新奇偵測模式的實驗引導,讓受測者 能夠在實驗場域中觀看畫面上最為與眾不同的物件做為遊戲規則,並觀測在此條件下,

顯眼的廣告物件是否能夠產生廣告效果。

二、眼動指標的注意力意涵所知有限

在本文中,使用了五個眼動指標與兩個自陳式指標,而這七個指標均指涉「注意力」, 即資源配置的程度多寡。然而,本研究中這五個眼動指標的結果在某些假設檢測結果上 並未完全一致,顯示,這些眼動指標可能有細部的差異性存在,一概而論可能會有所偏 頗。未來建議可將眼動指標與環境脈絡的關係更密切地結合起來,用以判定在此環境脈 絡下,此種眼動指標的意涵為何,以期待能夠更完善地解釋眼動指標的代表意義,並且 為注意力的配置或捕捉提供更為明確的解釋。

三、廣告位置固定使得消費者易於忽略廣告

本實驗是根據 Bacon& Egeth (1994)的實驗設計改變而來,將廣告視為其實驗的干擾 物角色,且廣告物件固定於頁面的左下角;在其實驗中,干擾物件卻是隨處變化的,受 測者無法判定它出現的位置。但本實驗廣告物件位置的固定可能造成,人已經有特定的 注意力設定來忽略廣告,也就是避免去觀看左下角物件的觀看路徑。如此一來,便有可 能削弱廣告的新奇效果。再者,在 Bacon& Egeth (1994)的實驗中,其干擾物件與目標物 件是同等地位;但在本實驗中,廣告則是相對於中央的搜尋結果頁面而存在於左下角的 特殊地位,同樣可能形成廣告忽略的效果。因此,建議未來的實驗設計也能夠將廣告位 置作為一關切變項,讓廣告不只固定於左下角,也可以隨著測試頁改變讓廣告出現在頁 面上的不同位置;抑或使廣告直接出現在產品物件會出現的位置上,以達干擾物與目標 物具同等地位的設計,並期待能夠獲得更好的注意力捕捉效果。

參考書目

一、中文文獻

俞帛宏(2009) 。《橫幅廣告點擊效果影響因素之探索性研究》。國立臺北大學資訊管理 研究所。

唐大崙、莊賢智(2005)。〈由眼球追蹤法探索電子報版面中圖片位置對注意力分佈之影 響〉。《廣告學研究》,24:89-104。

唐大崙、張文瑜 (2007)。〈利用眼動追蹤法探索傳播研究〉。《中華傳播學刊》,12:

165-211。

陳亭羽、田季芳 (2008) 。〈網路廣告效果衡量指標之探討〉。《管理與系統》,2:177-208。

湯允一、黃憶婷、唐大崙(2006) 。〈網路廣告的版面配置對視覺焦點、閱讀動線的影響 之研究〉,「2006 中華傳播學會年會」論文。台灣,台北。

二、英文文獻

Abrams, R. A., & Christ, S. E. (2003). Motion onset captures attention. Psychological Science, 14, 427-432.

Albert, G., Renaud, P., Chartier, S., Renaud, L., Sauve, L., & Bouchard, S. (2005). Scene perception, gaze behavior, and perceptual learning in virtual environments.

Cyberpsychology & Behavior, 8(6), 592-600.

Atchley, P., Kramer, A. F., & Hillstrom, A. P. (2000). Contingent capture for onsets and offsets:

Attentional set for perceptual transients. Journal of Experimental Psychology-Human Perception and Performance, 26(2), 594-606.

Atkinson, R. C., & Shiffrin, R. M. (1968). Human memory: A proposed system and its control processes. In K. W. Spence & J. T. Spence (Eds.), The Psychology of learning and motivation: Advances in research and theory (Vol. 2, pp. 89-195). New York, NY:

Bacon, W. F., & Egeth, H. E. (1994). Overriding stimulus-driven attentional capture.

Perception & psychophysics 55, 485-496.

Baddeley, A. D., & Hitch, G. J. (1974). Working memory. In G. A. Bower (Ed.), Recent advances in learning and motivation (Vol. 8, pp. 47-90). New York: Academic Press.

Basil, M. D. (1994). Multiple resource theory I: Application to television viewing.

Communication Research, 21(2), 177-207.

Bodoff, D. (2006). Relevance for browsing, relevance for searching. Journal of the American Society for Information Science and Technology, 57(1), 69-86.

Brackett, L. K., & Carr, B. N. (2001). Cyberspace advertising vs. other media: Consumer vs.

mature student attitudes. Journal of Advertising Research, 41(5), 23-32.

Broadbent, D. E. (1958). Perception and communication. New York: Oxford University Press.

Burnham, B. P. (2007). Displaywide visual features associated with a search display's appearance can mediate attentional capture. Psychonomic Bulletin & Review, 14(3), 392-422.

Calisir, F., & Karaah, D. (2008). The impacts of banner location, banner content and navigation style on banner recognition. Computers in Human Behavior, 24(2), 535-543.

Carpenter, R. H. S. (1977). Movements of the Eyes. London: Pion.

Chandon, J. L., Chtourou, M. S., & Fortin, D. R. (2003). Effects of configuration and

exposure levels on responses to web advertisements. Journal of Advertising Research, 43(2), 217-229.

Chen, J. V., Ross, W. H., Yen, D. C., & Akhapon, L. (2009). The Effect of Types of Banner Ad, Web Localization, and Customer Involvement on Internet Users' Attitudes.

Cyberpsychology & Behavior, 12(1), 71-73.

Cho, C.-H. (2003). The effectiveness of banner advertisements: Involvement and click-through. Journalism & Mass Communication Quarterly, 80(3), 623-645.

Cho, C.-H., & Cheon, H. J. (2004). Why do people avoid advertising on the Internet? Journal of Advertising, 33(4), 89-97.

Cowan, N. (1999). An embedded processes model of working memory. In A. Miyake & P.

Shah (Eds.), Models of working memory: mechanisms of active maintenance and executive control (pp. 66-10l). New York: Cambridge University Press.

Cowan, N. (2001). The magical number 4 in short-term memory: A reconsideration of mental storage capacity. Behavioral & Brain Sciences, 24(1), 87.

Cowan, N. (2008). What are the differences between long-term, short-term, and working memory? In W. S. Sossin, J.-C. Lacaille, V. F. Castellucci & S. Belleville (Eds.), Progress in Brain Research ( Vol. 169, pp. 323-338). NY: Elsevier Science.

Danaher, P. J., & Mullarkey, G. W. (2003). Factors affecting online advertising recall: A study of students. Journal of Advertising Research, 43(3), 252-267.

Davson, H. (1980). Physiology of the Eye (4th ed.). New York: Academic Press.

Diao, F. F., & Sundar, S. S. (2004). Orienting response and memory for web advertisements:

Exploring effects of pop-up window and animation. Communication Research, 31(5), 537-567.

Duchowski, A. T. (2007). Eye tracking methodology: Theory and practice. (2nd ed.). London Springer.

Duncan, J. (1985). Visual search and visual attention. In M. I. Posner & O. S. Marin (Eds.), Attention and performance XI (pp. 85-106). Hillsdale, NJ: Erlbaum.

Field, A. (2005). Discovering Statistics Using SPSS. London: SAGE Publications Ltd.

Folk, C. L., & Annett, S. (1994). Do locally defined feature discontinuities capture attention.

Perception & Psychophysics, 56(3), 277-287.

Folk, C. L., & Remington, R. (1998). Selectivity in distraction by irrelevant featural

Folk, C. L., & Remington, R. (2003.06). Top-down modulation of preattentive processing:

Testing the recovery account of contingent capture. Paper presented at the Munich Visual Search Symposium, Holzhausen, Germany.

Folk, C. L., & Remington, R. W. (1999). Can new objects override attentional control settings?

Perception & psychophysics 61(4), 727-739.

Folk, C. L., Remington, R. W., & Johnston, J. C. (1992). Involuntary Convert Orienting Is Contingent on Attentional Control Settings. Journal of Experimental Psychology:

Human Perception and Performance 18 (4), 1030 - 1044.

Folk, C. L., Remington, R. W., & Wright, J. H. (1994). The structure of attention control - contingent attentional capture by apparent motion, abrupt onset, and color. Journal of Experimental Psychology-Human Perception and Performance, 20(2), 317-329.

Fox, J. R., Park, B., & Lang, A. (2007). When available resources become negative resources - The effects of cognitive overload on memory sensitivity and criterion bias.

Communication Research, 34(3), 277-296.

Gibson, B. S., & Kelsey, E. M. (1998). Stimulus-driven attentional capture is contingent on attentional set for displaywide visual features. Journal of experimental psychology.

Human perception and performance, 1998(24), 3.

Godijn, R., & Theeuwes, J. (2003). The relation ship between exogenous and endogenous saccades and attention. In J. Hyönä, R. Radach & H. Deubel (Eds.), The mind's eye:

cognitive and applied aspects of eye movement research ( pp.3-26). Amsterdam:

North-Holland.

Goldberg, J. H., & Kotval, X. P. (1999). Computer interface evaluation using eye movements:

methods and constructs. International Journal of Industrial Ergonomics, 24(6), 631-645.

Gompel, R. V. (2007). Eye movements: a window on mind and brain: Elsevier.

Henderson, J. M., & Hollingworth, A. (1999). High-level scene perception. Annual Review of Psychology, 50, 243-271.

Hoffman, D. L., & Novak, T. P. (1996). Marketing in hypermedia computer-mediated environments: Conceptual foundations. Journal of Marketing, 60(3), 50-68.

Hong, W. Y., Thong, J. Y. L., & Tam, K. Y. (2004a). Does animation attract online users' attention? The effects of flash on information search performance and perceptions.

Information Systems Research, 15(1), 60-86.

Hong, W. Y., Thong, J. Y. L., & Tam, K. Y. (2004b). The effects of information format and shopping task on consumers' online shopping behavior: A cognitive fit perspective.

Journal of Management Information Systems, 21(3), 149-184.

Hong, W. Y., Thong, J. Y. L., & Tam, K. Y. (2007). How do web users respond to

non-banner-ads animation? The effects of task type and user experience. Journal of the American Society for Information Science and Technology, 58(10), 1467-1482.

Hyönä, J., Jr, R. F. L., & Einck, M. (2003). Eye Movements measures to study global text processing. In J. Hyönä, R. Radach & H. Deubel (Eds.), The mind's eye: cognitive and applied aspects of eye movement research ( pp. 313-334). Amsterdam:

North-Holland.

Irwin, D. E. (1992). Visual memory within and across fixations. In K. Rayner (Ed.), Eye movements and visual cognition: Scene perception and reading (pp. 146-165). New York: Springer-Verlag.

Jacob, R. J. K., & Karn, K. S. (2003). Eye Tracking in Human-Computer Interaction and Usability Research: Ready to Deliver the Promises. In J. Hyönä, R. Radach & H.

Deubel (Eds.), The mind's eye: cognitive and applied aspects of eye movement research ( pp. 573-605). Amsterdam: North-Holland.

Jonides, J. (1981). Voluntary versus automatic control over the mind's eye’s movement. In J.

B. Long & A. D. Baddeley (Eds.), Attention and performance IX (pp.187-203).

Hillsdale, NJ: Erlbaum.

Jonides, J., & Yantis, S. (1988). Uniqueness of abrupt visual onset in capturing attention.

Perception & Psychophysics, 43(4), 346-354.

Just, M. A., & Carpenter, P. A. (1976). Eye fixations and cognitive processes. Cognitive Psychology, 8, 441-480.

Kahneman, D. (1973). Attention and effort. Englewood Cliffs,NJ: Prentice-Hall.

Kaid, L. L., & Postelnicu, M. (2005). Political advertising in the 2004 election - Comparison of traditional television and Internet messages. American Behavioral Scientist, 49(2), 265-278.

Kaiser, P. K. (2009). The Joy of Visual Perception. Available from http://www.yorku.ca/eye/thejoy.htm

Kalyanaraman, S., & Ivory, J. D. (2009). Enhanced Information Scent, Selective Discounting, or Consummate Breakdown: The Psychological Effects of Web-Based Search Results.

Media Psychology, 12(3), 295-319.

Kean, M., & Lambert, A. (2003). Orienting of visual attention based on peripheral

information. In J. Hyönä, R. Radach & H. Deubel (Eds.), The mind's eye: cognitive and applied aspects of eye movement research (pp.27-47). Amsterdam:

North-Holland.

Lamy, D., Carmel, T., Egeth, H. E., & Leber, A. B. (2006). Effects of search mode and intertrial priming on singleton search. Perception & Psychophysics, 68(6), 919-932.

Lamy, D., & Egeth, H. E. (2003). Attentional capture in singleton-detection and feature-search modes. Journal of Experimental Psychology-Human Perception and Performance, 29(5), 1003-1020.

Lang, A. (2000). The Limited Capacity Model of Mediated Message Processing. Journal of Communication, 50(1), 46-70.

Lang, A., Borse, J., Wise, K., & David, P. (2002). Captured by the World Wide Web - orienting to structural and content features of computer-presented information.

Communication Research, 29(3), 215-245.

Lang, A., Bradley, S. D., Park, B., Shin, M., & Chung, Y. (2006). Parsing the resource pie:

Using STRTs to measure attention to mediated messages. Media Psychology, 8(4), 369-394.

Ludwig, C. J. H., Ranson, A., & Gilchrist, I. D. (2008). Oculomotor capture by transient events: A comparison of abrupt onsets, offsets, motion, and flicker. Journal of Vision, 8(14).

Mack, A., & Rock, I. (1998). Inattentional blindness. Cambridge, MA: MIT press.

Müller, H. J., Heller, D., & Ziegler, J. (1995). Visual-search for singleton feature targets within and across feature dimensions. Perception & Psychophysics, 57(1), 1-17.

Newman, E. J., Stem, D. E., & Sprott, D. E. (2004). Banner advertisement and Web site congruity effects on consumer Web site perceptions. Industrial Management & Data Systems, 104(3-4), 273-281.

Pagendarm, M., & Schaumburg, H. (2001). Why are users banner-blind? The impact of navigation style on the perception of web banners. Journal of Digital Information, 2(1).

Pallant, J. (2007). SPSS survival manual: a step by step guide to data analysis using SPSS for Windows (Version 15) (3 ed.). NY: Allen&Unwin.

Pashler, H. (1988). Cross-dimensional interaction and texture segregation. Perception &

Psychophysics, 43(4), 307-318.

Poole, A., & Ball, L. J. (2005). Eye tracking in human-computer interaction and usability research: Current status and future prospects. In C. Ghaoui (Ed.), Encyclopedia of human computer interaction (pp. 211-219). Hershey, PA: Idea Group.

Posner, M. I. (1980). Orienting of attention. Quarterly Journal of Experimental Psychology, 32(1), 3-25.

Posner, M. I., & Snyder, C. R. R. (1975). Attention and Cognitive Control. In D. A. Balota &

E. J. Marsh (Eds.), Cognitive psychology: key readings. New York: Psychology Press.

Radach, R., Lemmer, S., Vorstius, C., Heller, D., & Radach, K. (2003). Eyemovements in the processing of print advertisements. In J. Hyönä, R. Radach & H. Deubel (Eds.), The mind's eye: cognitive and applied aspects of eye movement research ( pp.609-632).

Amsterdam: North-Holland.

Rayner, K. (1998). Eye movements in reading and information processing: 20 years of research. Psychological Bulletin, 124(3), 372-422.

Repovs, G., & Baddeley, A. (2006). The multi-component model of working memory:

Explorations in experimental cognitive psychology. Neuroscience, 139(1), 5-21.

Rizzolatti, G., Riggio, L., Dascola, I., & Umilta, C. (1987). Reorienting attention across the horizontal and vertical meridians - evidence in favor of a premotor theory of attention.

Neuropsychologia, 25(1A), 31-40.

Schneider, W., & Shiffrin, R. M. (1977). Controlled and automatic human information processing: I. Detection, search, and attention. Psychological Review, 84(1), 1-66.

Shiffrin, R. M., & Dumais, S. T. (1981). The development of automatism. In J. R. Anderson (Ed.), Cognitive skills and their acquisition. New Jersey: Routledge.

Smith, S. (2010). Way Beyond the Banner. Econtent Retrieved 12, July, 2010, from

http://www.econtentmag.com/Articles/Column/Follow-the-Money/Way-Beyond-the-B anner--66005.htm

Spink, A. (2003). Web search: Emerging patterns. Library Trends, 52(2), 299-306.

Tao, C.-C. (2007.08). Cognitive processing during Web search: A cognitive control approach.

Paper presented at the Annual Conference of the Association for Education in Journalism and Mass Communication, Washington, D.C.

Tao, C.-C. (2009.05). Processing complex information on the Web: The perceptual load approach. Paper presented at the Annual Conference of the International

Communication Association, Chicago, USA.

Theeuwes, J. (1991). Cross-dimensional perceptual selectivity. Perception & Psychophysics, 50(2), 184-193.

Theeuwes, J. (1992). Perceptual selectivity for color and form. . Perception & Psychophysics, 51(6), 599-606.

Wang, K., Wang, E. T. G., & Farn, C. K. (2009). Influence of Web Advertising Strategies, Consumer Goal-Directedness, and Consumer Involvement on Web Advertising Effectiveness. International Journal of Electronic Commerce, 13(4), 67-95.

Wise, K., & Jung, H. (2008). Searching versus surfing: How different ways of acquiring content online affect cognitive processing. Cyberpsychology & Behavior, 11(3), 360-362.

Woodman, G. F., & Luck, S. J. (2007). Do the contents of visual working memory automatically influence attetional selection during visual search? Journal of Experimental Psychology-Human Perception and Performance, 33(2), 363-377.

Yantis, S., & Egeth, H. E. (1999). On the distinction between visual salience and

stimulus-driven attentional capture. Journal of Experimental Psychology-Human Perception and Performance, 25(3), 661-676.

Yantis, S., & Jonides, J. (1984). Abrupt visual onsets and selective attention: evidence from

Yantis, S., Jonides, J. . (1990). Abrupt Visual Onsets and Selective Attention: Voluntary Versus Automatic Allocation. Journal of experimental psychology-Human perception and performance 16(1), 121 -134

附 錄

(non-singleton) 物品/顏色

(non-singleton) 物品/顏色

2-1 滑鼠/黑

3C 滑鼠/黑 機 身 有 橘 色 顯

示燈

5

2-2 洋裝/紅

衣飾 洋裝/紅

腰間有皮帶 2

2-3 戒指/銀

女性精品 戒指/銀 形 狀 為 方 形 的

款式

10

2-4 泳裝/藍

運動用品 泳裝/藍

腰間有綁帶 8

2-5 桌子/咖

家具寢飾 桌子/咖 前 側 附 兩 欄 抽

1

2-6

筆記本/粉紅

文具用品 筆記本/粉紅

封面有愛心狀 9

附錄二:實驗一受測者招募文件

「產品訊息處理模式的認知歷程研究」研究 招募實驗參與者

99/01/01 妳/你好,

邀請妳/你參加一項有關「人如何觀看網路購物產品」的研究。透過最新的眼動儀器

(eye tracking),本研究嘗試瞭解人觀看產品的認知歷程(cognitive processing)。整個實 驗過程約歷時 30 分鐘:首先進行實驗說明,接著進行 12 則產品選擇實驗(其中 2 則為 練習),並填寫個人基本資料。總計約 60 位大專學生將參與這項研究。每位實驗參與者 可獲得新台幣 100 元致謝金,即使妳/你未完成所有的實驗程序,仍可得到 100 元致謝金,

以感謝妳/你的付出。

謝謝妳/你的參與和協助!

地 點:科學一館地下室 028 室「傳播與科技研究中心」(EB028)

聯絡人:研究助理許孟琪(手機 0931-684-806,電子郵件 [email protected]

主持人 交通大學傳播與科技學系助理教授陶振超 研究助理 交通大學傳播研究所碩士生許孟琪

主持人 交通大學傳播與科技學系助理教授陶振超 研究助理 交通大學傳播研究所碩士生許孟琪