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附錄 研究問卷正式量表

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服 務 項 目 描 述

服 務 項 目 描 述

□其他 請指明：_____________________

3. 公司的所屬的產業別：

□半導體業 □光電業 □電子/電器電機業 □汽機車業 □鋼鐵業 □金屬/機械加工

□石油/化工業 □織布/紡紗業 □其他______________

4. 公司的員工人數：

□500 人以下 □501-1000 人 □1001-2500 人 □2051-5000 人 □5001 人以上 5. 公司的年營業額(台幣)：

□10 億以下 □11-30 億元 □31-50 億元 □51-100 億元 □101 億元以上 6. 公司使用的ERP 系統：

□SAP 思愛普 □Oracle 甲骨文 □Peoplesoft □JDEdwards □QAD(MFG/PRO)

□鼎新 □普揚 □艾一 □漢康(漢門) □其他 ____________________

7. 公司ERP 系統導入服務的顧問公司：

□SAP 顧問服務部門 □Oracle (含 Peoplesoft 及 JDEdwards)顧問服務部門

□Deloitte Consultant 眾信 □Abeam Consultant 德碩 □Accenture Consultant

□Altos Origin □IBM 顧問服務部門 □HP 顧問服務部門 □前進國際 □東捷資訊

□鼎新自行導入 □普揚自行導入 □艾一自行導入 □漢康(漢門)自行導入

□其他 ____________________

8. 公司 ERP 專案初次(不含後續增加)導入完成上線的時間：

□ 六個月內 □九個月內 □十二個月內 □超過一年 □超過二年 □未尚完成

□ 未上線；專案失敗

9. 公司 ERP 專案初次導入實際花費的金額：

□ 新台幣 1,000 萬元以下 □新台幣1,001~2,000 萬元 □新台幣 2,001~5,000 萬元

□ 新台幣5,001~8,000 萬元 □新台幣 8,001~1 億元 □新台幣 1 億元以上 10. 貴公司 ERP 專案導入中，顧問公司最令人滿意的事蹟(可以複選)：

□專案規劃與管理 □專案進度控制 □專案成本控制 □專案品質管理

□專業能力 □實務經驗 □技術能力 □解決方案 □重視使用者需求 □工作態度

□承諾與實際交付 □無;沒有令人滿意的事蹟

11. 貴公司 ERP 專案導入中，顧問公司最令人不滿意的事蹟(可以複選)：

□專案規劃與管理 □專案進度控制 □專案成本控制 □專案品質管理

□專業能力 □實務經驗 □技術能力 □解決方案 □重視使用者需求 □工作態度

□承諾與實際交付 □無;沒有令人不滿意的事蹟