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國中輔導人員對心理師校園駐區服務的需求與滿意度研究 - 政大學術集成

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(1)立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v.

(2) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v.

(3) 政 治 大. 立. ‧. ‧ 國. 學. ……. n. al. er. io. sit. y. Nat. ……. ……. Ch. engchi. i n U. v.

(4) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v.

(5) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v.

(6) The study of junior high school guidance workers’ needs and satisfaction of school-based mental health services.. Abstract In August 2010, Taipei student counseling center was officially set by the Taipei City Department of Education. With the new teams of counseling psychologists and social workers, the helping system is operated to improve the profession and quality of school guidance networks. The new system, known as the Taipei Student Counseling Center, is still in its infancy and in the phases of conflict between competition and cooperation. However, to build trans-disciplinary professional school guidance resource teamwork is important. What are the school guidance systems’ needs and expects? What are the impacts and challenges brought when psychologists work in the campus environment? How can school guidance systems be integrated with psychologist systems, and how can interdisciplinary cooperation models be developed. These issues are explored in this study. Second, this study was to devolope a quantitative measure to assess school guidance workers’ needs and degree of satisfaction with the school-based mental health services, and to investigate the status. This study used semi-structured interviews to collect data from 5 guidance workers (including managers and teachers) who work in junior high school in Taipei. All recordings were transcribed, analyzed, and coded. Grounding theory methodology is adopted and to construct the new working model. Then, the study adopted a method of questionnaire survey, and the instruments used in this study were “school guidance workers’ needs of school-based mental health services scale” and “school guidance workers’ satisfaction of school-based mental health services scale ”. The study used the stratified sampling to get the questionnaires, and the population was 250 school guidance workers in Taiwan. The study was analyzed by exploratory factor analysis, descriptive statistics, one-way ANOVA and Pearson product-moment correlation.. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. The main findings of this study were as follows: 1. Results are emergent with three major threes through the narrative, that is, the first is the challenges in school guidance, discovering that the current challenges primarily lie in: communication and involvement of students ' families, guidance workers’ overburdened teaching responsibilities that and diminishing motivation, and systematic burdens such as policy advocacy, cooperation with other offices in schools, and other colleagues in guidance work.The second is school’s expectations for psychologist, delving into issues.

(7) such as that “licenses” bring, including “guarantee” and “trust” and sometimes as far as “Halo effect” and “impressions of being indisputable”. For psychologists to be as effective as guaranteed by their licenses, the key factor is not their professional knowledge or techniques, but rather their professional styles, including clinical performance, personal trait, embodiment knowledge, and situated ability. The third is to explore the model of cooperation and partnership between schools and psychologists. Professional self-orientation differences divide the model of cooperation into: professional competition and specialized division of labor; partnership is divided into: unequal power and rank relations, and equal status relations. 2. The analysis results exhibited that the “school guidance workers’ needs of school-based mental health services scale” and “school guidance workers’ satisfaction of school-based mental health services scale ” were both internal consistency, good construct validity and criterion-related validity. It also showed the good reliability, the Cronbach’s alpha coefficients of scales were . In short, the scales were quite good measurements.. 立. 政 治 大. ‧. ‧ 國. 學. 3. The status investigation found that the degree of needs for school-based mental health services was medium to the high. The degree of need for the ”cooperation model and relations” was the highest scoring averages. 4. School guidance workers’ degree of satisfaction for school-based mental health services was ordinary bit more satisfaction, And “satisfaction of field needs” is the average minimum.. y. Nat. sit. n. al. er. io. Based on the above findings, the researchers proposed suggestions and point out the future study agenda about the school-based mental health services and people working in the field of counseling guidance.. Ch. engchi. i n U. v. Keywords: school guidance; school-based mental health services; interdisciplinary collaboration; professional style; qualitative study.

(8) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v.

(9) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v.

(10) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v.

(11) 立. 政 治 大. ‧ 國. 學. ──. ‧. 2005. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 2001 2010. 8.

(12) 立. 政 治 大. ‧ 國. 學 ‧. ──. er. io. sit. y. Nat. Waxman, Weist, & Benson, 1999. n. al. !. Ch. engchi. 1!. i n U. v.

(13) ──. 立. ‧. ‧ 國. 學. 2006. 政 治 大. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. Burnham & Jackson, 2001 !. 2!.

(14) 1958 Education Act. National Defense. 1965. Elementary and Secondary. Education Act 1970. 1958 1967. 立. 政 治 大. ‧. ‧ 國. 學. 1999. 1975. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 1999. 1987. !. 3!.

(15) Paisley & Borders, 1995. 立. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. emic approach. !. ──. 政 治 大. 4!. i n U. v.

(16) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. ──. 1980. !. 5!. v.

(17) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 1-1. !. 6!.

(18) 政 治 大. 立. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 1-1. need. Walton. 1995 !. 7!. 1969.

(19) ──. ──. 1989. 立. 治 1954 政 Maslow 大. ‧. ‧ 國. 學. n. al. er. io. sit. y. Nat. !. Flammger. Ch. engchi. 8!. i n U. v. 1991.

(20) 1968. 政 治 大. 學. 2003. ‧. ‧ 國. 立. 1979. n. er. io. sit. y. Nat. al. 1999. Ch. engchi. i n U. …. 2003 1991. !. 9!. v.

(21) 2002. 2010 1977 2002. 政 治 大1999. 立. 2006. 12. ‧. ‧ 國. 學. 2004. 26. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 2010 2011. !. 10!.

(22) 2000. 2001. 2002. 立. 政 治 大. ‧. ‧ 國. 學. n. Ch. engchi. er. io. al. 2003. sit. y. Nat. K. i n U. v. 1999. 2002 17.04 10.70 !. 10.25 11!.

(23) 18%. 2004. 學. ‧ 國. 立. 政 治 大 1999. 2002. ‧ er. io. 2. 3.. n. al. Ch. engchi U. v ni. 2007. 100. 291 106. !. 1.. sit. y. Nat 2013. 101. 12!. 106 2618.

(24) 2003. 2003 2005. Harris, 1986. 立. 政 治 大. ‧. ‧ 國. 學. Nat 2002. n. al. 1999. er. io. sit. y. 2008. Ch. engchi. i n U. v. 2006. !. 13!.

(25) 1999. 2000. 2001. 立. 政 治 大 2008. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 2008 !. 14!. i n U. v. 2008.

(26) 2004. 2004 5.62%. 2002 21.8%. 立. 14.41%. 3.04%. ‧. ‧ 國. 學. 2004. 治 政 10 18 大 8.66%. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 2006. ,2003; Kataoka, Zhang, & !. 15!.

(27) Wells, 2002; Rones & Hoagwood, 2000; U. S. Department of Health and Human Services, 2000. Kataoka. 6-17. 80% 2003. 2008. Bierman, 2003; Rones & Hoagwood, 2000. 立. 政 治 大. ‧. ‧ 國. 學 ──. n. er. io. sit. y. Nat. al. !. Ch. engchi. 16!. i n U. v.

(28) 40%~60% U.S. Department of Health and Human Services, 2001; Vanderbleek, 2004 Adelman & Taylor, 1999; Vanderbleek, 2004; Weist,. 治 政 大Services School-Based Mental Health 立. Hoagwood 2000. 學. 47. ‧. io. sit. y. Nat. al. er. Rone. ‧ 國. Ambrose, & Lewis, 2006; Weist & Ghuman, 2002. v i n Reynolds C & Coats, Gillham et al., 1995 h e n1986; gchi U n. Hawkins et al., 1999; Knoff & Batsche, 1995 Clark et al., 1993. conduct problems. Battistich et al., 1996; Hudley & Graham, 1993 Botvin et al., 1995. Hostetler & Fisher, 1997;. Rosenbaum & Hanson, 1998. !. 17!.

(29) 2-1 2-1. 1. 2.. 2002. 1.. 2006. 學. ‧ 國. 立. 政2. 治 大 1.. ‧. 2.. sit. y. Nat. n. al. 3.. er. io. 2006. Ch. engchi. i n U. v. 1.. 2007 2. 1 2. 2008. !. 18!.

(30) 2008. 1. 2.. 2008. 立. 治 政 ADHD 大 3.. ‧ 國. 學. 1.. ‧ y. n. al. er. io. 2009. sit. Nat. 2.. Ch. engchi 1. 2.. 2009. !. 3.. 19!. i n U. v.

(31) 1.. 2.. 2011. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. 2002. Ch. engchi. i n U. v. 2006. 2011. 2007. !. 20!.

(32) 2005. 2008 2006. 立. 政 治 大. ‧ 國. 學 2006. ‧. 2008. io. 2008 2011. n. al. Ch. engchi. sit. y. Nat 2006. 2008. er. 2002. i n U. v. 2009. !. 21!.

(33) 2008 2006. 2007. 立. 2006. 政 治 大. 21%. Nat. n. al. er. io. sit. y. 2008. Ch. 2006. engchi. Lewis & Elizabeth, 1996. !. ‧. ‧ 國. 學. 72%. 98%. 22!. i n U. v.

(34) ──. 政 治 大. 立. Vanderbleek 2004. ‧. ‧ 國. 學 y. Nat. n. al. er. io. sit. Conoley, 1989. Ch. engchi. Christenson, 1995. microsystem !. 23!. i n U. v.

(35) ── Christenson, Rounds, & Franklin, 1992. 立. 政 治 大 2008. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. Robert. !. 1971. 24!. i n U. v.

(36) 2009. Waxman, Weist, & Benson, 1999. 政 治 大. interprofessional collaboration. 立. ‧ 國. 學. Walsh, Brabeck, & Howard, 1999. ‧. Nat. n. al. er. io. sit. y. Payzant, 1992. Ch. engchi. 1996; Weist & Ghuman, 2002. 2006. 2009. !. 25!. i n U. v. Paavola,.

(37) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. empowerment …. 2008. !. 26!. i n U. v.

(38) Davis. Sandoval. 1992. California Personality Inventory. Capacity for Status. 立. Good Impression. 政 治 大. ‧ 國. 學 ‧. 2011. situated competencies. Nat. face-to-face encounter. n. al. er. io. sit. y. situatedness. !. Ch. engchi. 27!. i n U. v.

(39) 立. 政 治 大. ‧. ‧ 國. 學 sit er. io. a l 1998 v i n Ch engchi U. n. 1943. y. Nat Maslow. Maslow, 1943; Maslow, 1954; Maslow, 1971; Maslow & Lowery, 1998. Yura. Walsh 1983 McKillip 1987. Luker. Orr. 1992 2005. Endacott 1997 !. 28!.

(40) Alderfer. 1969. 1995. 立. ‧. ‧ 國. ──. 學. ──. 政 治 大. Nat. n. al. er. io. sit. y. professional growth need. Ch. engchi. i n U. 2011. 2002. !. 29!. v. 2-2.

(41) 2011. 2-2. 立. 治 2006 政 大. ‧. ‧ 國. 學. 2009. 2009. n. al. er. io. sit. y. Nat. 2010. C h2010 engchi 2011. 2011. 2012. !. 30!. i n U. v.

(42) 2008. 2009. 2009. 立. 政 治 大 2010. ‧. ‧ 國. 學. 2010. n. al. er. io. sit. y. Nat. 2012. C h2008 engchi. 2010. 2008 !. 31!. i n U. v.

(43) ──. 立. ‧. ‧ 國. 學. ──. n. al. er. io. sit. y. Nat 25%. ──. 政 治 大. 2004. Ch. U i e h n c g 5%~9%. v ni. Kauffman, 2005 ── Reinke. !. 2011. 32!. 20%.

(44) 97% 96%. Reinke, Stormont, Herman, Puri, & Goel, 2011. client center. 立. 治 政 2008 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. ──. !. 33!. i n U. v.

(45) 2008. ── NASP, 2003. 立. Rutter & Smith, 1995 治 政 大. ‧ 國. 學. ──. io. sit. y. Koyanagi, 1995; Sondheimer & Evans, 1995. n. al. er. Nat integrated. inadequate. ‧. inappropriate. Ch. engchi. coordinated. i n U. v. accessible. affordable NASP, 2003. ──. !. 34!.

(46) 1. 2 3 4. 5. U.S. Department. of Health and Human Services, 1999. ──. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 35!. i n U. v. 2003.

(47) satisfy 2001. 1989 Hempel. 1977 Flammger. 1991 Kotler 1997. Oliver 1999. 立. ‧ 國. y. ‧. Nat. n. al. 1935. sit. job satisfaction. er. io. Hoppock. 學. ──. 治 pleasurable fulfillment 政 大 Maslow 1954. C h Maslow 1943U n i engchi. v. 1979 2002 2003 2004. !. 36!.

(48) 491. 1980 357 1993 425. 立. 政 治 大. ‧. ‧ 國. 學. n. al. /. er. io. sit. y. Nat. 4-1. 2008. Ch. engchi. 2011. 2002. 2008. !. 37!. i n U. v. 4-1.

(49) 2007. 2008. 2007. 2010. 2008. 立. 政 治 大 2002. ‧. ‧ 國. 學. 2010. n. er. io. sit. y. Nat. al. Ch. engchi. 2008. !. 38!. i n U. v.

(50) 2002 2006 ──. 2008. 立. 政 治 大. ‧. ‧ 國. 學. 2002. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 2006. 2006 !. 39!.

(51) 2007 2009 2011. 2006. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 40!. i n U. v.

(52) 3-1. 3-1-1. 立. ‧ 國. . 學. . . y. Nat. n. er. io. al. sit. 3-1-1. Ch. engchi. Lyons & Coyle, 2010 !. . ‧. . 政 治 大. 41!. i n U. v. 55. ~1.5.

(53) extralinguistic. 立. 政 治 大. ‧. ‧ 國. 學. 49. sit. y. Nat. n. al. 3-1-1. er. io. ……. 3-1-1. ≠. Ch. engchi. i n U. v. 1 B-73 B-80. !. 42!.

(54) 10 15. ≠. 15. 立. ‧ 國. 學. y. sit. io. n. al. Ch. engchi U. 4. A-133. !. ……. ‧. A-53. Nat. 3. 政 治 大 C-74. er. 2. 15. 43!. v ni. A-55.

(55) B-100 5. 立. E-107 治 政 大. ‧. ‧ 國. 學. n. al. er. io. sit. y. Nat 3-1-2. Ch. engchi. i n U. ≠. !. 44!. v. ≠. 3-1-2.

(56) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 45!. i n U. v.

(57) 立. ‧. 44. io. y er. n 4. 3. 2. 31. sit. Nat. 2010. al. Ch. engchi. i n U. v. 1. 250. 190. 76% 182. 77 113 19 17 !. 25. 學. 2007. Likert. 5. 24 26. ‧ 國. 23. 政 治 大. 46!. 8.

(58) 350 250. 立. ‧ 國. ‧ i v2 n U. n. al. er. io. sit. y. Nat. 3-2-1. 學. 3-2-1. 政 治 大. A. B. Ch. 5. engchi 2 (. C. D. E. !. 18. ). 17. 11. 2 (. 16. 1.5. 47!. 2. ). 2. 1.

(59) 250. 190. 182. 8 3-2-2. 3-2-2. N=182 20~34 35~65. N-179. 立. N=181. 政 治 大. 14.8% 85.2%. 91 88. 50.8% 49.2%. 103 78. 56.9% 43.1%. 84 91 4 3. 46.2% 50.0% 2.2% 1.6%. 67 57 8 50. 36.8% 31.3% 4.4% 27.5%. 20 30 14 9 98 11. 11.0% 16.5% 7.7% 4.9% 53.8% 6.0%. 29 24 48 14 6 61. 15.9% 13.2% 26.4% 7.7% 3.3% 33.5%. 113 68. 62.6% 37.4%. ‧ 國. 學. N=182. ‧ y. Nat. n. al. er. io. sit. N=182. Ch. engchi. N=182. N=182. N=181. !. 27 155. 48!. i n U. v.

(60) 350 250. 3-2-3. 3-2-3. N=250. 政 治 大. 20~34 35~65. N=250. 立. ‧ 國. 53.2% 46.8%. 147 103. 58.8% 41.2%. 142 100 5 3. 56.8% 40.0% 2.0% 1.2%. 95 80 11 64. 38.0% 32.0% 4.4% 25.6%. 32 44 18 10 136 10. 12.8% 17.6% 7.2% 4.0% 54.4% 4.0%. 56 55 36 70 33. 22.4% 22.0% 14.4% 28.0% 13.2%. 172 78. 68.8% 31.2%. n. er. io. sit. y. Nat. al. Ch. engchi. N=250. N=250. N=250. !. 133 117. ‧. N=250. N=250. 15.8% 84.2%. 學. N=250. 39 211. 49!. i n U. v.

(61) 1. 2. 3. 4.. ‧ sit. n. 2.. al. er. io. 1.. y. Nat. 3.. ‧ 國. 2.. 學. 1.. 立. 政 治 大. Ch. engchi. 3.. 1. 2. 3. 4.. 1. !. 50!. i n U. v.

(62) 2.. 5. 4. 3. 2. 學. ‧ 國. 立. 政 治 大 15 Likert 1. ‧. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 26. 182. !. 51!.

(63) 1. 2006 SD<0.6 8. 11. 18. 12. 16 20. 26. 23. cross loading. 9. 13. 17. 2.. principle component analysis. 政 治 大. varimax. 立. 3-3-2. Nat. n. al. er. io. sit. y. 3-3-1. !. ‧. ‧ 國. 3-3-1. 學. 57.372%. > .4. Ch. engchi. 52!. i n U. v. 17.

(64) 3-3-2. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 3.. i n U. v. Cronbach's α 3-3-3 .757. !. .762 ,. 53!. .811 .760 ,.

(65) 3-3-3. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 54!. i n U. v.

(66) 4. 3-3-4 3-3-5. 3-3-4. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. 3-3-5. !. Ch. engchi. 55!. i n U. v.

(67) 16 Likert. 4 3 2 1 政 5治 大. 立. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Likert. Ch. engchi. i n U. v. 5. 4. 25 3. 3-9 2. 1. 113. 1. 14. 18. 0.6 cross loading. 20 25. !. 56!. 7. 11. 12 8. 13. 21.

(68) 17 2.. varimax. 61.257% 3-3-7. 3-3-6. 3.. Cronbach's α .833 .858. .773. 政 治 大. 3-3-8. 立. 3-3-6. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 57!. i n U. v. .903.

(69) 3-3-7. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. 4.. v. , ( ,2007). !. (. 58!. ,2010). ,.

(70) ,. 3-3-9; ,. 3-3-10;. , , ,. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 59!. i n U. v. 3-3-11.

(71) 3-3-9. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 60!. i n U. v.

(72) 3-3-10. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. !. Ch. engchi. 61!. i n U. v.

(73) 3-3-11. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. 2007 2006. !. 62!.

(74) 2007. 2002. 1992. 1998. 1986 2002. 2000. 1989 2003. 2002 19. 政 治 大Likert. 61.704%. 立 3. 2. 1 .89. Nat. io. sit. y. ‧. α. n. a2007 l C h. COSE. Larson. er. 4. ‧ 國. 5. 16 17 18 19 20. 學. 1 2 3 4 5. 1992. iv Counselingn Self-Estimate Inventory, e1993 ngchi U. 2004. 25. 63.972%. Likert 1 2. 3 4 5 α !. .918 63!. α.

(75) .88. .71. .85. .79. .79. .79. 2006 Likert 5 4 3 2 1 598. 政 α 治 大.88 .84 .84 .90 .81 .86. .95. 2010. 學. 425. ‧ 國. 立 α. ‧. 2010. n. er. io. sit. y. Nat. al. !. Ch. engchi. 64!. i n U. v.

(76) SPSS 18.0 α=.05. t. ‧. io. n. al. Ch. engchi. Scheffe. Pearson Pearson. !. sit. y. Nat. one-way ANOVA. er. ‧ 國. (t-test). 學. t. 立. 政 治 大. 65!. i n U. v.

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(79) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. #. Ch. engchi. 69#. i n U. v.

(80) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. #. Ch. engchi. 70#. i n U. v.

(81) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. #. Ch. engchi. 71#. i n U. v.

(82) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. #. Ch. engchi. 72#. i n U. v.

(83) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. #. Ch. engchi. 73#. i n U. v.

(84) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. #. Ch. engchi. 74#. i n U. v.

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(111) 2006 2000. .538~.860. .500. 58.626%. .583~.847. .500. 64.988%. 立. 政 治 大. ‧ 國. 學. 2007. ‧. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. Harris 1986 2008. 2011. 101. v.

(112) 2008. 2007. 立. 政 治 大. n. er. io. al. p<.01. sit. .261. y. ‧. ‧ 國. 學. Nat 2002. 2006. Ch. engchi. i n U. v. 2008. 2006. .390. p<.01 2002. 102.

(113) 2003. 政 治 大. .808. 立Cronbach's. .725 .808 .707. ‧ 國. 學. .700. Ornum et al., 2008. ‧. n. al. er. io. sit. y. Nat. .925. Cronbach's. Ch. engchi. Cronbach's. i n U. v. Cronbach's. .879. .976. .800 .900. Ornum et al., 2008. 103. .835. .728.

(114) 立. 政 治 大. ‧. ‧ 國. 學 1999. sit. y. Nat. n. al. er. io. 2007. Ch. engchi. i n U. v. Erikson, 1968. 104.

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(116) (Reinke, Stormont, Herman, Puri, & Goel, 2011). (Christenson, 1995). 4.26 3.83. 政 治 大. 立. ‧. ‧ 國. 學. A. M=4.40. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. D. (D-42). 3.51. 3.66. M=3.82. M=3.70 106. A-97.

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(118) 4.00~4.34. 立. 政 治 大. y. ‧. ‧ 國. 學. Nat. io. 2003. n. al. Ch. engchi 2011. 2005. 1999. 2002. 108. sit. 2006. er. 2002. i n U. v. 2008.

(119) 政 治 大. 立. ‧ 國. 學. (A-53). ‧. n. al. er. io. sit. y. Nat. (E-108). Ch. engchi. i n U. v. B-133. 3.61. M=3.82. 3. M=3.70. 109.

(120) 2009. 2009. Gilman & Medway, 2007. 政 治 大. 立. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 2. i n U. v. 1. 2. 1. 4.23 4.04 110.

(121) M=3.82 M=3.70 M=3.86 M=3.51~3.66. Davis. Sandoval(1992). (Capacity for Status). (Good Impression). 2011. competencies). 立. 政 治 大 (situatedness). (face-to-face encounter). ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. i n U. v. Waxman, Weist, & Benson, 1999. hole 111. (situated.

(122) (A-142). (A-133). (Paavola et al., 1996; Weist & Ghuman, 2002). 立. 政 治 大. ‧ 國. 學. B-140. ‧. n. al. er. io. sit. y. Nat M=4.36. Ch. engchi. 3.74. 112. 3.86. i n U. v.

(123) Walsh, Brabeck, & Howard, 1999. Payzant, 1992. 立. 政 治 大. ‧ 國. 學. ‧. 4.26. .538. n. er. io. sit. y. Nat. al. Ch. engchi. A-65 113. i n U. v. 3.85.

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(125) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 115. i n U. v.

(126) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 116. i n U. v.

(127) 立. 政 治 大. ‧ 國. 學 .500. ‧. 58.626%. io. n. al. Cronbach's. .925. er. .808. sit. y. Nat Cronbach's. 64.988%. v i n .707 .728 C.725 h e n.808 h gc i U Cronbach's. .835. 117. .879 .976.

(128) 立. 政 治 大. ‧. ‧ 國. 學 y. sit. io. n. al. er. 5. Nat. 1.84~. Ch. engchi. 118. i n U. v.

(129) emic approach. 立. 政 治 大 2006. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. i n U. v. C hWaxman, Weist, & Benson, 1999 engchi. 119.

(130) 2010. 2008. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 120. i n U. v.

(131) Rone & Hoagwood, 2000. 2008. 政 治 大. 學. ‧ 國. 立. Reinke et. al., 2011. 2008. ‧. 2006. 2002. n. er. io. sit. y. Nat. al. Ch. engchi. 3.74 121. i n U. v. 1.2. ~5.0.

(132) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 122. i n U. v.

(133) 2008. 2011 Robert,1971; Sandoval, 1992. 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 123. i n U. v.

(134) 立. 政 治 大. ‧. ‧ 國. 學. n. er. io. sit. y. Nat. al. Ch. engchi. 124. i n U. v.

(135) 2000 7 1-30 2006. 2008 39(3) 413-434 2009 41 2008. 立. 政 治 大 18. 89-121. ‧ y. sit. n 215. 1970. al. er. io. 2003. 1999. Nat. 2009. 2-7. Ch. engchi. 2005 134. 學. ‧ 國. 2008. 295-320. 23-40 1993 2005. 2002. 2003 125. i n U. v.

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