行政院國家科學委員會專題研究計畫 期末報告
補助人文及社會科學研究圖書計畫規劃主題：人力資源管
理次領域(第 3 年)
計 畫 類 別 ： 個別型
計 畫 編 號 ： NSC 99-2420-H-004-017-2E3
執 行 期 間 ： 101 年 06 月 01 日至 102 年 05 月 31 日
執 行 單 位 ： 國立政治大學企業管理學系
計 畫 主 持 人 ： 蔡維奇
共 同 主 持 人 ： 黃家齊、林月雲、劉吉軒
計畫參與人員： 碩士班研究生-兼任助理人員：林琬真
大專生-兼任助理人員：杜敏萱
博士班研究生-兼任助理人員：巫敘竹
公 開 資 訊 ： 本計畫可公開查詢
中 華 民 國 102 年 08 月 31 日
中 文 摘 要 ： 本研究計畫針對管理學門之「人力資源管理」相關主題，進
行為期三年的圖書收錄計畫，以強化政大圖書館在人力資源
管理領域的學術資源。在圖書收錄活動上，本計畫在各年度
分別針對不同的子範疇設定收錄標的，並根據各年度收錄標
的進行全面性的搜尋與整理，使得政大圖書館的人力資源管
理領域資源，不論在完整度、專業度、廣泛度上皆有顯著地
提升。第一年主要針對人力資源管理與一般管理領域知名學
者的經典出版品進行收錄，使該領域在重點書籍的收錄更加
完備；第二年開始延伸至與人力資源管理關係密切的基礎學
門圖書，如心理學、社會學、經濟學等書籍，使得人管學術
研究在理論的層次上有更深入的參考來源；第三年則將收錄
標的向外擴展至一般管理以外的管理領域，並收錄其中與人
力資源相關之圖書，而能夠做為跨領域研究的參考。在圖書
推廣活動上，本計畫於政大圖書館內舉辦人力資源管理主題
書展，廣邀校內學生與教職員工參與，以提升新進資源的可
見度與利用率。整體來說，在政大圖書館既有的豐富圖書資
源基礎之上，本計畫提升了人力資源管理領域館藏的系統性
與專業度，更透過相關領域書籍的採購，強化此領域與其他
相關領域的連結與綜效，而提供了國內人管或其相關領域教
師在研究或教學上、甚或跨領域合作上的發展，能有更豐富
的資源作為支持。
中文關鍵詞： 人力資源管理、圖書收錄、書展
英 文 摘 要 ：
英文關鍵詞：
1
行政院國家科學委員會補助專題研究計畫
□期中進度報告
■期末報告
補助人文及社會科學研究圖書計畫
規劃主題：人力資源管理次領域（三年期）
計畫類別：■個別型計畫 □整合型計畫
計畫編號：NSC 99－2420－H－004－017－2E3
執行期間：99 年 6 月 1 日至 102 年 5 月 31 日
執行機構及系所：國立政治大學企業管理學系
計畫主持人：蔡維奇
共同主持人：黃家齊、林月雲、劉吉軒
計畫參與人員：林琬真、杜敏萱(杜彩依)、巫敘竹
本計畫除繳交成果報告外，另含下列出國報告，共 __0_ 份：
□移地研究心得報告
□出席國際學術會議心得報告
□國際合作研究計畫國外研究報告
處理方式：除列管計畫及下列情形者外，得立即公開查詢
□涉及專利或其他智慧財產權，□一年□二年後可公開查詢
中 華 民 國 102 年 8 月 31 日
補助人文及社會科學研究圖書計畫規劃主題：人力資源管理次領域
期末報告
摘要
本研究計畫針對管理學門之「人力資源管理」相關主題，進行為期三年的圖書收錄計畫，以強化
政大圖書館在人力資源管理領域的學術資源。在圖書收錄活動上，本計畫在各年度分別針對不同的子
範疇設定收錄標的，並根據各年度收錄標的進行全面性的搜尋與整理，使得政大圖書館的人力資源管
理領域資源，不論在完整度、專業度、廣泛度上皆有顯著地提升。第一年主要針對人力資源管理與一
般管理領域知名學者的經典出版品進行收錄，使該領域在重點書籍的收錄更加完備；第二年開始延伸
至與人力資源管理關係密切的基礎學門圖書，如心理學、社會學、經濟學等書籍，使得人管學術研究
在理論的層次上有更深入的參考來源；第三年則將收錄標的向外擴展至一般管理以外的管理領域，並
收錄其中與人力資源相關之圖書，而能夠做為跨領域研究的參考。在圖書推廣活動上，本計畫於政大
圖書館內舉辦人力資源管理主題書展，廣邀校內學生與教職員工參與，以提升新進資源的可見度與利
用率。整體來說，在政大圖書館既有的豐富圖書資源基礎之上，本計畫提升了人力資源管理領域館藏
的系統性與專業度，更透過相關領域書籍的採購，強化此領域與其他相關領域的連結與綜效，而提供
了國內人管或其相關領域教師在研究或教學上、甚或跨領域合作上的發展，能有更豐富的資源作為支
持。
關鍵字：人力資源管理、圖書收錄、書展
一、 前言
本研究計畫針對管理學門的『人力資源管理』(Human Resource Management, HRM)之相關主題，
在三年的執行期間，收錄目前最完整的研究圖書，提供國內從事相關主題的學者最方便與最迅速的書
籍文獻整理分析之平台，以進行知識的連結與拓展；另外，藉由這個計畫，可以促使政治大學圖書館
館藏書籍更多元化，提供更多學者及學生使用。經過三年的計畫執行，透過相關領域學者的規畫與建
議，以及政大圖書館既有的專業圖書檔案管理實務，將人力資源管理與其相關領域書籍作系統性地搜
尋、評估與收錄，使得本校在人力資源管理領域的藏書不論在完整度、專業度、廣泛度上皆有顯著地
提升。
在計畫執行的流程上，本計畫因涉及人力資源管理專業知識及圖書檔案管理實務，且人力資源管
理的相關研究時常結合不同專業學門與不同產業特色來進行，故本計畫圖書典藏規劃委員會由政治大
學企管系人力資源管理領域以及會計、國際企業領域之政治大學商學院專任教師，再加上政治大學圖
書總館及相關主管組成。此外，也徵詢心理系與勞工所教師的意見並由本計畫主持人召開各項諮詢會
議來獲取各方建議。在正式購書之前，圖書典藏規劃委員會先進行確認與必要之增添或刪減，由政治
大學圖書館進行購書的執行程序。
此外，在收錄內容的規劃上，由於人力資源管理之相關書籍涵蓋範圍甚廣，且人力資源管理與其
它一般管理領域關係密切，因此本計畫依據當初所規劃的方向，以人力資源管理及與其相關之ㄧ般管
理領域(如：國際企業管理與策略管理)為主，相關基礎學門(如：心理學與經濟學)為輔的方式，收錄目
前上述主題的藏書，分成三年來執行。因此，本計畫第一年首先蒐集國內外 HRM 與一般管理領域知
名學者的經典出版品，並且以 HRM 領域重要關鍵字針對出版商、網際網路書商、全球著名大學之圖
書館收藏進行搜尋、比對與篩選，而將重要之藏書均列入推薦購買書單中。第二年收錄範圍預計擴及
人力資源關係密切的基礎學門圖書，以達補強理論基礎之目的。第三年則將擴及一般管理以外的管理
領域，收錄與 HRM 相關之圖書，如會計、資訊、跨文化研究及其他人文社會學門與此主題有關的書
籍。
二、 計畫執行過程
(一) 各階段任務
本計畫自 99 年六月開始執行至 102 年五月，期間重點任務有三：(1) 在第一年 2,311,000 元、
第二年$1,811,000 元、第三年$1,811,000 元的核定經費預算下，挑選符合人力資源管理相關書籍資
料；(2) 在各年度核定經費中，依規定使用不超過 10%的經費比例，購置人力資源管理主題相關
的視聽資料，以補足學術研究與教學上對於人力資源管理主題的軟體需求；(3) 為了進一步推廣圖
書計畫的新書與視聽資源，本計畫針對政治大學的學生與教職員工，在 100 年 5 月 9 日至 5 月 16
日期間，於政大商學院圖書館進行為期一週的圖書與視聽資源展覽。以下就各年度計畫在上述任
務的執行過程依序分述：
在第一年的計畫執行中，主要針對人力資源管理的經典與重點書籍進行收錄。此過程中，計
畫參與人員重新檢視提案書單，以更符合目前在相關領域資源上的趨勢與需求。藉由搜尋人力資
源管理各次領域方面的學術資源，並參考國科會人文處之審查計畫書意見以及專家學者的建議，
重新挑選計畫書內的購書清單，並增補其他符合人力資源管理次領域範圍的相關書籍。此外，為
使經費能發揮更高的價值，在本校設置有視聽圖書館編制下，本階段使用不超過 10%的經費比例
購置視聽資料，購買與「績效、績效評估面談、應徵面談、激勵、團隊合作」等主題相關之教學
影片共 7 筆資料，使本校教師於教學時能使用更多元的方式來進行。此外，由於部分圖書取得不
易或已經絕版，本計畫於 99 年 11 月至 100 年 01 月進行第二次的增補書單。而考量實際到書狀況
的不確定性，新增圖書轉向以一般管理領域為主，經過不斷的溝通與適時修正書單後，方得以確
保在期限內購得增補書籍。
在第二年的計畫執行中，主要針對人力資源管理相關的基礎學門書籍，如心理學、社會學、
經濟學領域的書及進行收錄。此外，為達到所收錄學術資源的多元性，本階段亦使用年度規定 10%
的經費比例購置視聽資料，購買與「留才、訓練、客戶關係管理、激勵員工、改善員工績效」等
主題相關之教學影片共 6 筆資料，以提升教師的教學方法多元性以及學生學習的成效。第二次增
補書單之過程，由於部分圖書取得不易或已經絕版，考量實際到書狀況的不確定性，再加上書商
報價較過去優惠，經過不斷的溝通與適時修正書單後，於 101 年 2 月再次新增圖書資料，最後在
期限內購得增補書籍。
在第三年的計畫執行中，除將收錄標的擴及至一般管理以外的管理領域，亦針對前兩年的收
錄標的進行再次搜尋，以確保屬於前兩年範疇新書也能完整地收錄。在第三年的收錄圖書中，由
於擴及其他一般管理領域外的範疇，因此在圖書的收錄上，涵蓋了實務訓練書籍以至學術研究專
書。對於非人力資源管理專業領域背景的讀者而言，一般書籍能夠減低其在進入此領域時艱澀專
有名詞所帶來的障礙，因而促進跨領域間的了解與合作。而對於人力資源管理的研究者而言，學
術研究專書如 Oxford 所出版的一系列專書，包含組織內關係、組織社會化、評估與徵選、國際企
業、組織理論的專書，更是彙整了過去經典研究與趨勢，能夠幫助研究者對特定議題有更深入的
理解。而不管是對於實務工作者或學者而言，實務訓練書籍都能夠在人員訓練上或研究與實務的
接軌上，扮演重要的角色。此外，考量學術資源的多元性與互動性，第三年計畫亦使用 10%的經
費作為視聽資源的購置，主題包含「團隊管理、正向心理訓練、領導、情緒智力」共四筆資料，
皆為人力資源管理領域中在研究或實務上相當熱門的議題，使該領域在教學上有更多元的教材，
亦能夠幫助學生在研究及學習上有更大的成效。最後，經過政大圖書館的尋書與購書後，第三年
於 102 年 2 月又進行書單的補件，主要以副本率較低、書商推薦有現貨因此較易取得的圖書為主。
除了圖書購置的活動外，本計畫為促進所購置圖書及視聽資源在政大的利用率，在 100 年 5
月 9 日至 5 月 16 日期間，於政大商學院圖書館書展舉辦為期一周的圖書展覽。經由圖書典藏規劃
委員與人力資源學者的討論與規劃後，根據人力資源管理領域圖書的重要性，以及目前研究與實
務的最新趨勢，挑選出展出的書籍，並確認這些書籍目前的到館與借閱情形，以確保書籍能夠順
利展出。
展出的書籍中，包括大師經典、人力資源管理暢銷新書、人力資源管理專業功能、中小型企
業、非營利組織、國際人力資源管理、策略人力資源管理、心理學相關書籍八大類書籍，共展出
43 本圖書，皆為此領域最具代表性的經典書籍，以及最適合推薦給讀者的趨勢與新知。詳細展出
書單如下表所示：
書名 作者 出版項 大 師 經 典Handbook of principles of organizational behavior : Indispensable knowledge for evidence-based management / edited by Edwin Locke
Chichester, Sussex, U.K. : John Wiley & Sons, 2009
Leadership and motivation : Essays of Douglas McGregor / edited by Warren G. Bennis and Edgar H. Schein, with the collaboration of Caroline McGregor
McGregor, Douglas
Cambridge, Mass. : M.I.T. Press, 1966
Goal setting : a motivational technique that works! / Edwin A. Locke, Gary P. Latham
Locke, Edwin A Englewood Cliffs, N.J. : Prentice-Hall, c1984
Employee versus owner issues in organizations / edited by Cary L. Cooper and Denise M. Rousseau
Chichester, West Sussex, England New York : John Wiley & Sons, c2001
Diversity in work teams : Research paradigms for a changing workplace / edited by Susan E. Jackson & Marian N. Ruderman
Washington, D.C. : American Psychological Association, c1995
One more time: How do you motivate employees? Herzberg, Frederick Boston, Mass. : Harvard Business Press, c2008
Talent : Making people your competitive advantage Lawler, Edward E San Francisco, Calif. : Jossey-Bass, c2008
Human relations : Theory and developments / edited by Lyman W. Porter and Gregory A. Bigley
Aldershot, Hants, England Brookfield, Vt. : Dartmouth, c1995
非 營 利 組 織
Nonprofit finance for hard times : Leadership strategies when
economies falter Raymond, Susan Ueber
Hoboken, N.J. : John Wiley & Sons, c2010
Jobs and careers with nonprofit organizations : Profitable
opportunities with nonprofits Krannich, Ronald L.
Manassas Park, Va. : Impact Publications, c1999
The nonprofit leadership transition and development guide : Proven paths for leaders and organizations
Adams, Thomas H. San Francisco, Calif. : Jossey-Bass : TransitionGuides, c2010
Getting your ducks in a row : Organizational development, resource development, and social entrepreneurship, a workbook for all aspiring nonprofit professionals and entrepreneurs and students
Peoples, Shonell L. Bloomington, Ind. : AuthorHouse, 2008 中 小 型 企 業
The complete entrepreneur : A guide to survival for the small business
Oates, David Chalford [England] : Management Books 2000, 2000
Human resource management in small business : Achieving peak performance / edited by Cary L. Cooper, Ronald J. Burke
Cheltenham, UK : Edward Elgar, c2011 心 理 學 相 關
Psychology of women, family and leadership Srivastava, Asha New Delhi : MD Publications, c2010 Work engagement : A handbook of essential theory and research /
edited by Arnold B. Bakker and Michael P. Leiter
Hove, East Sussex [England] New York : Psychology Press, 2010 Personnel psychology and human resource management : A reader
for students and practitioners / edited by Ivan T. Robertson and Cary L. Cooper
Chichester, West Sussex, England New York : Wiley, c2001
人 管 新 書
Human resource management in small business : Achieving peak performance / edited by Cary L. Cooper, Ronald J. Burke
Cheltenham, UK : Edward Elgar, c2011
The Perfect hire : A tactical guide to hiring, developing, and retaining top sales talent
Graham Leviss, Katherine
[S.l.] : Entrepreneur Press, c2011
Understanding and managing diversity : Readings, cases and
exercises Harvey, Carol P Boston : Pearson, c2012 Can pay be strategic? A critical exploration of strategic pay in
practice Trevor, Jonathan
New York : Palgrave Macmillan, 2011
How to be good at performance appraisals : Simple, effective, done right / Dick Grote
Grote, Richard C Boston, Mass. : Harvard Business Review Press, c2011
Win-win performance appraisals : Get the best results for yourself and your employee : what to do before, during and after the review
Heathfield, Susan
New York : McGraw-Hill Professional London : McGraw-Hill [distributor], 2012 人 管 功 能
34 activities for recruitment and selection Jones, Dee Aldershot, Hampshire [England] Brookfield, Vt. : Gower, c1996
Managing recruitment and selection Taylor, Gill London : Directory of Social Change, c1996
Recruitment and selection : A framework for success Cooper, Dominic, 1954-
London : Cengage Learning, c2003
Competing for talent : Key recruitment and retention strategies for becoming an employer of choice
Ahlrichs, Nancy S., 1952-
Palo Alto, Calif. : Davies-Black Pub., c2000
Finding and keeping the right people : How to recruit motivated employees
Billsberry, Jon London [England] Washington, D.C. : Pitman, 1996
The complete guide to recruitment : A step-by-step approach to selecting, assessing and hiring the right people
Brown, Jane Newell Philadelphia, PA : Kogan Page, c2011
Recruitment source effectiveness: A strategic approach: Hiring right candidate at right place
Panda, Sarika LAP LAMBERT Academic Publishing, 2011
The stress work book : How individuals, teams and organizations can balance pressure and performance / Eve Warren and Caroline Toll
Warren, Eve London Sonoma, Calif. : N. Brealey, c1997
Explaining the performance of human resource management
Fleetwood, Steve, 1955-
Cambridge, U.K. New York : Cambridge University Press, 2010
HRM strategic integration and organizational performance Chanda, Ashok, 1965-
New Delhi, India : Response Books Thousand Oaks, Calif. : SAGE Pub., 2009
Ultimate performance : Measuring human resources at work Burkholder, Nicholas C Hoboken, N.J. : John Wiley & Sons, c2007
Harvard business review on appraising employee performance
Boston, Mass. : Harvard Business School Press, c2005
Harvard business review on compensation
Boston, Mass. : Harvard Business School Press, c2001
Harvard business review on motivating people Boston, Mass. : Harvard Business School Press, c2003 國 際 人 力 資 源 管 理
International human resource development : A leadership
perspective Potoker, Elaine S. London New York : Routledge, 2011 Readings and cases in international human resource management
and organizational behavior / edited by Günter K. Stahl, Mark E. Mendenhall, and Gary R. Oddou
New York London : Routledge, c2012
Managing a global workforce : Challenges and opportunities in international human resource management / Charles M. Vance and Yongsun Paik
Vance, Charles, 1952- Armonk, N.Y. : M.E. Sharpe, c2011
策 略 人 力 資 源 管 理
How to turn your HR strategy into reality Grundy, Tony London : Thorogood Pub., c1999
Human resources and business strategy : Achieving integration Newton, Alan, 1934 Nov. 29-
London Washington, D.C. : Pitman, 1998
HR strategy : Creating business strategy with human capital Kearns, Paul
Oxford, U.K. Burlington, Mass. : Butterworth-Heinemann, 2010
(二) 各階段上傳擬購置之圖書數量與複本率統計
本計畫上傳擬購置之圖書數量與複本率統計如下表所示。由統計資料來看，本計畫在三個年
度的執行上，擬購置圖書與視聽資料的複本率皆達到 30%以下的標準，整體來說本計畫購置之圖
書的重複性是相當低的，而低的副本率說明了新購置圖書所帶來的效用不僅是侷限於政治大學，
亦能夠支援周邊地區的學術研究單位，達到資源共享的原則。在三年當中，又以第一年收錄的書
目最多，顯示在人力資源管理的經典與重點書籍上，先前的館藏的確有強化的必要性。此外，本
計畫的購書書單中，仍包含部分已經在其他學術單位有副本的書籍，主要原因在於這些書籍並非
收錄於北部地區圖書館，以及重要或熱門卻數量稀少的書籍。本計畫同時考量到圖書之地緣性、
熱門度、重要性、數量等因素，即使會影響收錄圖書的複本率，仍列入購買清單，以確保能夠達
到使用者的需求與便利性。
計畫年度
上傳日期
擬購置圖書量
複本率
第一年
第一次 (99 年 08 月)
書目：1088
視聽資料：7 筆
21.3%
第二次 (99 年 12 月)
書目：363
視聽資料：0 筆
3%
第一年度合計 (100 年 05 月)
書目：1451
視聽資料：7 筆
15.5%
第二年
第一次 (100 年 08 月)
書目：793
視聽資料：3 筆
20.0%
第二次 (100 年 12 月)
書目：278
視聽資料：3 筆
45.3%
第三次 (101 年 02 月)
書目：91
視聽資料：0 筆
43.9%
第二年度合計 (101 年 05 月)
書目：970
視聽資料：6 筆
29.7%
第三年
第一次 (101 年 06 月)
書目：290
視聽資料：4 筆
18.2%
第二次 (102 年 01 月)
書目：134
視聽資料：
20.9%
第三次 (102 年 02 月)
書目：101
視聽資料：0
37.6%
第三年度合計 (102 年 05 月)
書目：775
視聽資料：4 筆
24.8%
(三) 各階段執行進度時程
(1)第一年執行進度時程
99/07
99/08
99/09
99/10
99/11
99/12
100/01
100/02
100/03
整理/上傳書單
整理/上傳書單
詢價
詢價
圖書採購
期中報告
(2) 第二年執行進度時程
100/07
100/08
100/09
100/10
100/11
100/12
101/01
101/02
101/03
101/04 101/05
整理/上傳書單
整理/上傳書單
詢價
詢價
圖書採購
書展
期中
報告
(3) 第三年執行進度時程
101/06
101/07
~ 101/11 101/12 102/01 102/02 102/03 102/04 102/05 ~ 102/08
整理/上傳書單
整理/上傳書單
詢價
詢價
圖書採購
圖書採購
期末
報告
三、 購書執行進度
購書清單經國家科學委員會回覆通過後，由政大圖書館開始進行購書程序，資料統計至 102 年 05
月 31 日止，已購入政治大學圖書館內之書目分別為：第一年共採購圖書 980 冊，視聽資料 7 筆，共核
銷$2,053,016 元，超出核定經費的圖書部分則轉至第二年購買；第二年共採購圖書 819 冊，以及視聽
資料共 6 筆，共核銷 1,811,000 元；第三年購入圖書 695 冊，以及視聽資料 4 筆，共核銷 1,811,000 元。
整體來說，三年皆達到 100%的經費使用率。詳細購書進度如下表所示：
統計日期 核定經費 T 訂購明細 請購中 A (註 1) 已核銷 B (註 2) 請購案(A+B) 訂購中金額 C (註 3) 預估訂購總金額 (A+B+C) 預估結餘 T-(A+B+C) 預估進度 (A+B+C)/T 種 冊 第一年購書進度 2010/10/31 $2,311,000 5 8 $0 $146,423 $146,423 $1,834,284 $1,980,707 $330,293 86% 2010/11/30 $2,311,000 155 164 $0 $591,823 $591,823 $1,388,884 $1,980,707 $330,293 86% 2010/12/31 $2,311,000 706 717 $482,633 $1,200,910 $1,683,543.00 $487,526 $2,171,069 $139,931 94% 2011/01/31 $2,311,000 706 717 $482,633 $1,200,910 $1,683,543.00 $882,828 $2,566,371 -$255,371 111% 2011/02/28 $2,311,000 500 511 $93,693 $1,200,910 $1,294,603.00 $1,271,768 $2,566,371 -$255,371 111% 2011/05/31 $2,311,000 973 987 $89,905 $2,053,016 $2,142,921.00 $423,450 $2,566,371 -$255,371 111% 第二年購書進度 2011/11/30 $1,811,000 25 25 $0 $135,858 $135,858.00 $1,467,571 $1,603,429 $207,571 89% 2011/12/31 $1,811,000 28 28 $99,645 $135,858 $235,503.00 $1,505,724 $1,741,227 $69,773 96% 2012/01/31 $1,811,000 689 698 $379,129 $1,183,999 $1,563,128.00 $178,099 $1,741,227 $69,773 96% 2012/02/29 $1,811,000 689 698 $0 $1,563,128 $1,563,128.00 $178,099 $1,741,227 $69,773 96% 2012/03/31 $1,811,000 771 783 $0 $1,730,244 $1,730,244.00 $174,109 $1,904,353 -$93,353 105% 2012/07/11 $1,811,000 815 827 $0 $1,811,000 $1,811,000 $0 $1,811,000 $0 100% 第三年購書進度 2013/1/31 $1,811,000 308 330 $0 $994,877 $994,877 $41,466 $1,036,343 $774,657 57% 2013/2/28 $1,811,000 308 330 $0 $994,877 $994,877 $730,000 $1,724,877 $86,123 95% 2013/4/30 $1,811,000 557 582 $0 $1,499,822 $1,499,822 $376,267 $1,876,089 -$65,089 104% 2013/5/31 $1,811,000 671 699 $0 $1,811,000 $1,811,000 $0 $1,811,000 $0 100%註 1：請購中：已上請購案
註 2：已核銷：書已進館
註 3：書商尋書
四、 完整購買書單
訂購日期 書名/作者 出版項
03-19-2012 The 5 key success factors: A powerful system for total business success / by E. W. Buck Lawrimore
Charlotte, N.C. : Lawrimore Communications, 2011
01-29-2013 The 5 levels of leadership: Proven steps to maximize your potential / John C. Maxwell New York : Center Street, 2011 07-19-2011 5 pillars of the visual workplace: The sourcebook for 5S implementation / Hiroyuki
Hirano translated by Bruce Talbot" New York : Productivity Press, c1995 09-13-2010 10 career essentials : Excel at your career by using your personality type / Donna
Dunning Boston, Mass. : Nicholas Brealey Pub., 2010
03-19-2012 10 essentials for high performance quality in the 21st century / D. H. Stamatis Boca Raton, Fla. : CRC Press, c2012 09-15-2010 10 natural forces for business success : Harnessing the energy for positive impact / Peter
R. Garber Palo Alto, Calif. : Davies-Black Pub., c2002 09-14-2010 10 truths about leadership : --it's not just about winning / Pete Luongo Cincinnati, Ohio : Clerisy Press, c2007 12-28-2010 The 12 pillars of business success : How to achieve extraordinary results from teams of
ordinary people / Ron Sewell London : Kogan Page, 1996 03-19-2012 The 12 principles of manufacturing excellence : A leader's guide to achieving and
sustaining excellence / Larry E. Fast Boca Raton, Fla. : CRC Press, c2012 12-28-2010
12 step wisdom at work : Transforming your life and your organization / Hazelden Foundation edited by William C. Hammond III foreword by Ian I. Mitroff introduction by Jerry Spicer
London Dover, N.H. : Kogan Page, c2001 09-15-2010 27 ways to integrate training and development with the needs of your organization /
Sharon Bartram and Brenda Gibson
Aldershot, Hampshire, England Burlington, Vt. : Gower, c2001
12-28-2011 The 30-minute guide to talent and succession management : A quick reference for
business leaders / Doris Sims Bloomington, Ind. : AuthorHouse, 2009 12-28-2010 30 minutes- to manage information overload / John Caunt London : Kogan Page, 1999
09-15-2010 30 practical exercises : making motivation work / Tony Weightman Ely, Cambridgeshire [England] : Fenman, 2003 09-14-2010 32 activities for coaching and mentoring / Mike Whittaker, Ann Cartwright West Des Moines, Iowa : American Media,
c1997
09-06-2010 34 activities for recruitment and selection / Dee Jones and Deborah Widdop Aldershot, Hampshire [Englamd] Brookfield, Vt. : Gower, c1996 12-30-2010 The 36 strategies of the Chinese : Adapting ancient Chinese wisdom to the business
world / by Wee Chow Hou, Lan Luh Luh
Singapore New York : Addison-Wesley, 1998
09-06-2010 38 activities for handling difficult situations / Jacqueline Stewart and David Couper Aldershot, Hants [England] Burlington, Vt. : Gower, c1995
07-19-2011 50 activities for achieving cultural competence / Jonamay Lambert, Selma Myers,
George Simmons Amherst, Mass. : HRD Press, c2009
09-06-2010 50 Activities for appraisal training / Wendy Denham and Jane Jestico Aldershot, Hampshire, England : Gower Pub., c1993
07-21-2011 50 communications activities, icebreakers, and exercises / Peter R. Garber Amherst, Mass. : Human Resource Development Press, 2008 09-06-2010 50 training activities for administrative, secretarial, and support staff / Elizabeth Sansom
and Christine Newton
Aldershot Hampshire, England Brookfield, Vt. : Gower, c1999
09-06-2010 50+ activities to teach negotiation / Ira G. Asherman Amherst, Mass. : HRD Press, Inc., 1996 09-15-2010 52 ways to motivate your staff / Trish Nicholson Cirencester, Gloucestershire [England] :
Management Books 2000, c2001 09-13-2010 The 60 second leader : Everything you need to know about leadership, in 60 second bites
/ Phil Dourado
Chichester, U.K. Hoboken, N.J. : Capstone, 2007
09-13-2010 70 : the new 50 : Retirement management : Retaining the energy and expertise of
experienced employees / William C. Byham Bridgeville, Pa. : DDI Press, [2007] 09-15-2010 75 ways of working with groups to develop their training skills / Sharon Bartram and
Brenda Gibson
Aldershot, Hampshire, England Burlington, Vt. : Gower, c2001
09-06-2010 75 ways to liven up your training : A collection of energizing activities / Martin Orridge illustrated by Simon Jarvis
Aldershot, Hampshire, England Brookfield, Vt. : Gower, c1996
12-28-2011 96 great interview questions to ask before you hire / Paul Falcone Broadway, N.Y. : American Management Association, c2009
12-30-2010 The 100 greatest ideas for building the business of your dreams / Ken Langdon Chichester, West Sussex [England] : Capstone, 2000
03-19-2012 100 ways to motivate others : How great leaders can produce insane results without
driving people crazy / Steve Chandler and Scott Richardson Pompton Plains, N.J. : Career Press, c2008 07-21-2011 101 leadership actions for creating and managing virtual teams / Ollie Malone Amherst, Mass. : HRD Press, c2004 06-27-2012 101 management modellen. English;"101 management models / Marijn Mulders
[transl. from the Dutch]"
Groningen, the Netherlands : Noordhoff [London] : Routledge [distributor], c2010 09-15-2010 101 tips for trainers : a practical training guide / Tony Miller and Sue Brelade. London : Financial Times Management, c1997 09-06-2010 101 ways to manage workplace stress : Practical tools and strategies for individuals,
teams snd organisations / Mary Richards
Ely, Cambridgeshire [England] : Fenman, c1999
09-15-2010 102 extra training games / Gary Kroehnert North Ryde, N.S.W., Australia New York : McGraw-Hill, c2000
07-21-2011 365 low or no cost workplace teambuilding activities : Games and exercises designed to
build trust and encourage teamwork among employees / by John Peragine, Jr Ocala, Fla. : Atlantic Pub. Group, c2007 06-27-2012 2005 HR technology survey report / Jessica Collison Alexandria, Va. : Society for Human Resource
Management (SHRM), c2005 07-19-2011 2009 employee benefits : Examining employee benefits in a fiscally challenging
economy : a survey report / by the Society for Human Resource Management
Alexandria, Va. : Society for Human Resource Management (SHRM), c2009
07-19-2011 2009 employee job satisfaction : Understanding the factors that make work gratifying / by the Society for Human Resource Management
Alexandria, Va. : Society for Human Resource Management (SHRM), c2009
12-28-2010 ABB : the dancing giant : Creating the globally connected corporation / Kevin Barham
and Claudia Heimer London : Financial Times/Pitman Pub., 1998 07-19-2011 ABC of clinical leadership / edited by Tim Swanwick, Judy McKimm Chichester, West Sussex, U.K. :
Wiley-Blackwell, BMJ Books, c2011 01-29-2013 Abolishing performance appraisals : Why they backfire and what to do instead / Tom
Coens and Mary Jenkins
San Francisco, Calif. : Berrett-Koehler Publishers, c2002
12-28-2010 Accelerated best practice : Implementing success in professional firms / Fiona Westwood Leicester, U.K. : Matador, c2008 12-28-2010 Accelerating business and IT change : Transforming project delivery / Alan Fowler and
Dennis Lock
Aldershot, Hampshire, England Burlington, Vt. : Gower, c2006
07-19-2011 Accelerating your development as a leader : A guide for leaders and their managers /
Robert Barner San Francisco, Calif. : Pfeiffer, c2011 07-19-2011 The accountability experience participant workbook / Linda Galindo San Francisco, Calif. : Pfeiffer, c2011 09-06-2010 Accountability : Practical tools for focusing on clarity, commitment, results / Bruce
Klatt, Shaun Murphy, David Irvine London : Kogan Page, 1999
06-27-2012 Accountants' handbook / [edited by] Lynford Graham, D. R. Carmichael Hoboken, N.J. : John Wiley & Sons, c2012 06-27-2012 Accounting for managers : Interpreting accounting information for decision-making /
Paul M. Collier Chichester, West Sussex, U.K. : Wiley, 2012 06-27-2012 Accounting : Tools for business decision making / Paul D. Kimmel, Jerry J. Weygandt,
Donald E. Kieso Hoboken, N.J. : Wiley, c2011
07-21-2011 The accredited Symbian developer primer : Fundamentals of Symbian OS / by Jo Stichbury and Mark Jacobs reviewed by Jehad Al-Ansari ... [et al.]
Chichester, West Sussex, England Hoboken, N.J. : John Wiley, c2006
09-13-2010 Achieving a triple win : Human capital management of the employee lifecycle / Joyce A.
Thompsen London New York : Routledge, 2010
12-28-2010 Achieving equality at work / edited by Aileen McColgan London : Institute of Employment Rights, 2003 12-28-2010 Achieving excellence : Case studies of entrepreneurship and export successes of six
Indian companies / editor, Tarjani Vakil
New Delhi [India] New York : Tata McGraw-Hill, c1996
09-13-2010 Achieving excellence in human resources management : An assessment of human resource functions / Edward E. Lawler, III and John W. Boudreau
Stanford, Calif. : Stanford Business Books, c2009
07-19-2011 Achieving success for new and aspiring superintendents : A practical guide / Mary
Frances Callan, William Levinson Thousand Oaks, Calif. : Corwin, c2011 09-06-2010 Achieving the perfect fit : How to win with the right people in the right jobs / Nick
Boulter, Murray Dalziel, and Jackie Hill, editors Houston, Tex. : Gulf Pub. Co., 1998 09-06-2010 Action mentoring : Creating your own developmental alliance / Julie Hay Watford, U.K. Minneapolis, Minn. :
Sherwood Pub., c1997
09-13-2010 Active knowledge modeling of enterprises / Frank Lillehagen, John Krogstie Berlin [Germany] : Springer-Verlag, c2008 09-14-2010 Adaptive coaching : The art and practice of a client-centered approach to performance
improvement / Terry R. Bacon, Karen I. Spear Boston, Mass. : Davies-Black, c2003 07-19-2011 Adjustment, employment & missing institutions in Africa: The experience in Eastern &
Southern Africa / edited by Willem van der Geest & Rolph van der Hoeven
Geneva, Switzerland : International Labour Office Oxford, U.K. : In Association with James Curry, 1999
09-13-2010 Administrative leadership in the public sector / edited by Montgomery Van Wart and
Lisa A. Dicke Armonk, N.Y. : M.E. Sharpe, c2008
07-21-2011 Advanced control unleashed: Plant performance management for optimum benefit / Terrence L. Blevins ... [et al.]
Research Triangle Park, N.C. :
Instrumentation, Systems, and Automation Society, c2003
06-27-2012 Advances in global leadership Stamford, Conn. : JAI Press, c1999- 09-14-2010 Advances in human performance and cognitive engineering research Amsterdam [The Netherlands] Boston
[Mass.] : JAI, 2001- 09-06-2010 Advancing theory in labour law and industrial relations in a global context / edited by
Ton Wilthagen
Amsterdam [The Netheralnds] New York : Koninklijke Nederlandse Akademie van Wetenschappen, 1998
01-29-2013 The advantage: Why organizational health trumps everything else in business / Patrick
Lencioni San Francisco, Calif. : Jossey-Bass, c2012 06-27-2012 Adverse impact: Implications for organizational staffing and high stakes selection /
edited by James L. Outtz New York : Routledge, c2010
07-21-2011 The adviser's guide to family business succession planning / Edward Mendlowitz New York : American Institute of Certified Public Accountants, c2006
12-30-2010 The age of enterprise: The emergence and evolution of entrepreneurial management /
Patricia Carr Dublin, Ireland : Blackhall, c2000 03-14-2013 Ageism and mistreatment of older workers: Current reality, future solutions / Patricia
Brownell, James J. Kelly, editors
Dordrecht [The Netherlands] New York : Springer, c2013
07-21-2011 Agenda for improving governance / edited by Bibek Debroy
New Delhi [India] : Published by Academic Foundation in association with Rajiv Gandhi Institute for Contemporary Studies, 2004 12-30-2010 The agents of success / Dick Smythe London : New Millennium, c1996 09-15-2010 Aging and work: Issues and implications in a changing landscape / edited by Sara J.
Czaja and Joseph Sharit
Baltimore, Md. : Johns Hopkins University Press, c2009
12-30-2010 The alchemy of growth: Practical insights for building the enduring enterprise / Mehrdad
Baghai, Stephen Coley, David White Reading, Mass. : Perseus Books, 1999 06-27-2012 Aligning HR with organization strategy survey / Jessica Collison, Cassandra Frangos Alexandria, Va. : Society for Human Resource
Management (SHRM), c2002 09-06-2010 Aligning performance: Improving people, systems, and organizations / Danny G.
Langdon
San Francisco, Calif. : Jossey-Bass, Pfeiffer, c2000
09-13-2010 Aligning training for results: A process and tools that link training to business / Ron
Drew Stone San Francisco, Calif. : Pfeiffer, c2009 06-27-2012 The alignment factor: Leveraging the power of total stakeholder support / Cees B. M. van
Riel London New York : Routledge, 2012
09-13-2010 The ambiguities of experience / James G. March Ithaca, N.Y. : Cornell University Press, 2010 07-21-2011
Amending CERCLA: The post-SARA amendments to the Comprehensive
Environmental Response, Compensation, And Liability Act / Michael B. Gerrard, Joel M. Gross
Chicago, Ill. : American Bar Association, c2006
09-15-2010 Analysing competence: Tools and techniques for analysing jobs, roles and functions /
Shirley Fletcher London Stirling, Va. : Kogan Page, 1997 06-27-2012 Analysis of investments and management of portfolios / Frank K. Reilly, Keith C. Brown Australia : South-Western Gengage Learning,
c2012 01-29-2013 Analysis of manufacturing enterprises: An approach to leveraging value delivery
processes for competitive advantage / by N. Viswanadham Norwell, Mass. : Kluwer Academic, c2000 01-29-2013 Analyzing and theorizing the dynamics of the workplace incivility crisis / Michael Leiter Dordrecht [The Netherlands] New York :
Springer, 2013
09-14-2010 Anger management for dummies / by W. Doyle Gentry Hoboken, N.J. : Wiley Pub., Inc, c2007 09-15-2010 Annual performance planning: A manual for public agencies / Valerie J. Richardson Vienna, Va. : Management Concepts, c2002 03-19-2012 The anywhere leader: How to lead and succeed in any business environment / Mike
Thompson San Francisco, Calif. : Jossey-Bass, c2011 03-19-2012 APA handbook of ethics in psychology / Samuel J. Knapp, editor-in-chief Michael C.
Gottlieb, Mitchell M. Handelsman, and Leon D. VandeCreek, associate editors
Washington, D.C. : American Psychological Association, c2012
07-19-2011 APA handbook of industrial and organizational psychology / Sheldon Zedeck, editor-in-chief
Washington, D.C. : American Psychological Association, c2011
01-29-2013 APA handbook of research methods in psychology / Harris Cooper, editor-in-chief Washington, D.C. : American Psychological Association, c2012
03-19-2012
Apples are square: Thinking differently about leadership : the 6 critical values that are changing the way we lead and succeed / Susan Smith Kuczmarski & Thomas D. Kuczmarski
New York : Kaplan Pub., c2007 12-28-2010 Application management / OGC, Office of Government Commerce London : The Stationary Office, 2002 09-15-2010 Applications of human performance models to system design / edited by Grant R.
McMillan ... [et al.] New York : Plenum Press, c1989 09-14-2010 Applied psychology in human resource management / Wayne F. Cascio and Herman
Aguinis
Upper Saddle River, N.J. : Pearson Prentice Hall, c2005
07-19-2011 Applied social intelligence: A skills-based primer / Stephen J. Sampson, Cindy Elrod Amherst, Mass. : HRD Press, c2010 01-29-2013 Applying psychology to work / Michael G. Aamodt [Belmont, Calif.] : Wadsworth, Cengage
Learning, c2013 09-06-2010 Applying successful training techniques: A practical guide to coaching and facilitating
skills / Joe B. Wilson
San Francisco, Calif. : Jossey-Bass/Pfeiffer [Irvine, Calif.] : R. Chang Associates, c1994 12-28-2010 Appraisal for medical consultants: A handbook of best practice / by Steven Wilkinson
and Kwee Matheson [Brentwood], England : Earlybrave, 2001 09-06-2010 Appraisal: Routes to improved performance / Clive Fletcher London : Institute of Personnel Management,
1993 07-19-2011 Arab employment in Israel: The quest for equal employment opportunity / Benjamin W.
Wolkinson Westport, Conn. : Greenwood Press, 1999
01-29-2013 The architecture of innovation: The economics of creative organizations / Josh Lerner Boston, Mass. : Harvard Business Review Press, c2012
01-29-2013 The architecture of innovative apprenticeship / Ludger Deitmer ... [et al.], editors Dordrecht [The Netherlands] New York : Springer, c2013
06-27-2012 Are they on the right bus: The 55-minute guide to talent management / by Ro Gorell Buckland, Herts, U.K. : Verb Publishing, c2011
07-19-2011 Armstrong's essential human resource management practice: A guide to people management / Michael Armstrong
London Philadelphia, Pa. : Kogan Page, c2010
01-29-2013 Armstrong's handbook of management and leadership: Developing effective people skills for better leadership and management / Michael Armstrong
London Philadelphia, Pa. : Kogan Page, 2012
07-19-2011 Armstrong's handbook of strategic human resource management / Michael Armstrong London Philadelphia, Pa. : Kogan Page, 2011
03-19-2012 Army of entrepreneurs: Create an engaged and empowered workforce for exceptional
business growth / Jennifer Prosek foreword by Darren Hardy New York : AMACOM, c2011 09-14-2010 The art and practice of leadership coaching: 50 top executive coaches reveal their secrets
/ edited by Howard Morgan, Phil Harkins, and Marshall Goldsmith Hoboken, N.J. : John Wiley, c2005 09-15-2010 The art of empowerment: The profit and pain of employee involvement / Ron Johnson,
David Redmond
London San Francisco [Calif.] : Financial Times/Pitman Pub., 1998
01-29-2013
The art of followership: How great followers create great leaders and organizations / editors, Ronald E. Riggio, Ira Chaleff, Jean Lipman-Blumen foreword by James MacGregor Burns
San Francisco, Calif. : Jossey-Bass, c2008 09-14-2010 The art of great training delivery: Strategies, tools, and tactics / Jean Barbazette San Francisco, Calif. : Pfeiffer, c2006 07-21-2011 Artistic bedfellows: Histories, theories and conversations in collaborative art practices /
edited by Holly Crawford
Lanham, Md. : University Press of America, c2008
07-19-2011 Artistry unleashed: A guide to pursuing great performance in work and life / Hilary Austen [foreword by Roger Martin]
Toronto, Ont. : University of Toronto Press, c2010
07-19-2011 As one: Individual action, collective power / Mehrdad Baghai & James Quigley with Amar Aijala, Sabri Challah, and Gerhard Vorster
London New York : Portfolio/Penguin, c2011
12-28-2010 Assessing business excellence: A guide to self-assessment / L.J. Porter and S.J. Tanner Oxford [U.K.] Boston [Mass.] : Butterworth-Heinemann, 1996
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09-14-2010 Assessment and development centres / Iain Ballantyne and Nigel Povah Farnham, Surrey, England Burlington, Vt. : Gower, c2004
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06-27-2012 Assessment centres and global talent management / edited by Nigel Povah and George C. Thornton III
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07-19-2011 The ASTD leadership handbook / Elaine Biech, editor
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07-21-2011 Authentic conversations: Moving from manipulation to truth and commitment / Jamie Showkeir, Maren Showkeir
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12-28-2010 Bargaining without boundaries: The multinational corporation and international labor relations / edited by Robert J. Flanagan and Arnold R. Weber
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09-06-2010 Beating stress at work / Anne Woodham London : Health Education Authority, 1995 07-21-2011 Beating the traffic: Josephine Butler and Anglican social action on prostitution today /
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01-29-2013 Behavioral issues in operations management: New trends in design, management, and
methodologies / Ilaria Giannoccaro, editor London New York : Springer, c2013 09-06-2010 Behavior at work: Advanced GNVQ / Susan Curtis, Barry Curtis London : Pitman Publishing, c1995 07-19-2011 Behavioral technical analysis: An introduction to behavioral finance and its role in
technical analysis / by Paul V. Azzopardi Hampshire [England] : Harriman House, 2010 09-14-2010 Being the best you can be : A guide on personal development for managers / Ian Hunt Oxford, U.K. : Chandos, 2006
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Berlin : the symphony continues: Orchestrating architectural, social, and artistic change in Germany's new capital / edited by Carol Anne Costabile-Heming, Rachel J. Halverson, Kristie A. Foell
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06-27-2012 Best kept HR secrets: 400 most powerful tips for thriving at work, making yourself
indispensable & attaining outrageous success in human resources / Alan Collins Chicago, Ill. : Success in HR Publishing, c2010 09-13-2010
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07-21-2011 Better than perfect: How gifted bosses and great employees can lift the performance of
those around them / by Dale Dauten Franklin Lakes, N.J. : Career Press, c2006 07-21-2011 Between colliding worlds: The ambiguous existence of government agencies for
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07-21-2011 Between sex and power: Family in the world, 1900-2000 / Goran Therborn London New York : Routledge, 2004 12-28-2010 Beyond certainty: The changing worlds of organisations / Charles Handy London : Hutchinson, 1995
07-19-2011 Beyond change management: How to achieve breakthrough results through conscious
change leadership / Dean Anderson, Linda Ackerman Anderson San Francisso, Calif. : Pfeiffer, c2010 03-14-2013 Beyond Gandhian economics: Towards a creative deconstruction / B.N. Ghosh New Delhi, India Thousand Oaks, Calif. :
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06-27-2012 Beyond performance management: Why, when, and how to use 40 tools and best practices for superior business performance / Jeremy Hope and Steve Player
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01-29-2013 Beyond the call: Why some of your team go the extra mile and others don't show / Marc
Woods and Steve Coomber Chichester, West Sussex, U.K. : Wiley, c2013 09-06-2010 Biculturalism and management / Rabindra N. Kanungo Toronto, Ont. : Butterworths, c1980
09-13-2010 The big book of flip charts: A comprehensive guide for presenters, trainers, and team
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07-21-2011 Bodiliness and human dignity: An intercultural approach = Leiblichkeit und
Menschenwürde : Interkulturelle Zugänge / Harm Goris (ed.) Berlin : Lit, c2006 07-21-2011 Body and soul: Rethinking sexuality as justice-love / Marvin M. Ellison and Sylvia
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David Whitlark Dubuque, Iowa : Kendall Hunt Pub., c2009 09-06-2010 Bottom line results from strategic human resource planning / edited by Richard J.
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midlife and beyond / Mark S. Walton New York : McGraw-Hill, c2012
01-29-2013 Brainwork: The neuroscience behind how we lead others / David A. Sousa Bloomington, Ind. : Triple Nickel Press, c2012 01-29-2013 Brand from the inside: Eight essentials to emotionally connect your employees to your
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07-19-2011 Breaking the chains of culture: Building trust in individuals, teams, and organizations / George Vukotich
Charlotte, N.C. : Information Age Publishing, c2011
07-19-2011 Bridging the leadership divide: Building high-performance leadership relationships
across generations. Facilitator's guide / Ron Carucci, Josh Epperson and Lela Tepavac San Francisco, Calif. : Pfeiffer, c2010 09-14-2010 Britain at work: A study about jobs, bosses and everything London : Mercer Human Resources
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09-13-2010 Building the trident network: A study of the enrollment of people, knowledge, and
machines / Maggie Mort Cambridge, Mass. : MIT Press, c2002 12-28-2011 Building tomorrow's talent: A practitioner's guide to talent management and succession
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Alison M. Konrad London New York : Routledge, 2012 03-19-2012 Business and management practices in Greece: A comparative context / edited by Rea New York : Palgrave Macmillan, 2011
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Malach Markham, Ontario, Canada : LexisNexis, 2008
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