Government of Macao Special Administrative Region Statistics and Census Service
SURVEY ON MANPOWER NEEDS AND WAGES
GAMING INDUSTRY 4
thQUARTER / 2008
No. 4 (Supplement)
The survey coverage of manpower needs and wages of the Gaming Industry for the fourth quarter of 2008 excluded junket promoters and junket associates.
Paid Employees
At the end of the fourth quarter of 2008, there were 43 835 paid employees engaged in the Gaming Industry, down by 2.0% and 3.9% respectively over the fourth quarter of 2007 and the second quarter of 2008.
Among the occupations that are directly related to betting services, there were 18 196 dealers, down by 6.5% and 5.1% respectively over the fourth quarter of 2007 and the second quarter of 2008;
meanwhile, 11 874 were engaged as hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc., up by 7.7% and 2.3% respectively above-mentioned periods.
In addition, 5 059 were working as casino and slot machine attendants/hosts, security and surveillance workers, etc., down by 5.3% and 5.4% respectively over the fourth quarter of 2007 and the second quarter of 2008.
Table 1: Paid Employees in the Gaming Industry by Occupation End of December 2008
(No.)
Change Occupation (%)
Total Male Female Dec. 2008 Dec. 2007
Dec. 2008 Jun. 2008
Total 43 835 20 854 22 981 -2.0 -3.9
Directors and managers of companies 1 271 788 483 -31.3 -33.8
Professionals 265 200 65 -21.1 -23.2
Technicians and associate professionals 1 472 941 531 3.4 -1.7
Clerks
a32 550 14 259 18 291 -0.1 -2.0
Of which: Hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc.
11 874 5 290 6584 7.7 2.3
Dealers 18 196 7 959 10 237 -6.5 -5.1
Services and sales workers 5 803 3 325 2 478 -0.5 -2.5
Of which: Casino and slot machine attendants / hosts,
security and surveillance workers, etc. 5 059 3 137 1 922 -5.3 -5.4
Skilled agricultural and fishery workers 546 514 32 -7.1 -
Craftsmen and similar workers 385 375 10 1.6 1.9
Plant and machine operators, drivers and assemblers 26 25 1 -42.2 -42.2
Unskilled workers 1 517 427 1 090 -11.2 -12.6
- Absolute value equals zero
a
According to the “International Standard Classification of Occupations” of the International Labour Organization, positions such as dealers, casino floorpersons, cage cashiers, etc. are grouped under “Clerks”.
Official Statistics. Reproduction of these data is allowed provided the source is quoted.
Statistics and Census Service
17
thfloor, Dynasty Plaza, 411-417 Alameda Dr. Carlos d’Assumpção, Macao Tel: 8399 5311 Fax: 2830 7825 Printed in March 2009
E-mail: info@dsec.gov.mo Website: www.dsec.gov.mo
SURVEY ON MANPOWER NEEDS AND WAGES GAMING INDUSTRY
4
thQuarter/2008 DSEC No. 4 (Supplement)
Vacancies
At the end of December 2008, the Gaming Industry reported a total of 258 vacancies, down notably by 92.4% and 66.2% respectively compared with December 2007 and June 2008. Amongst the vacancies, 28 (10.9%) were for dealers, 59 (22.9%) for hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc., and 41 (15.9%) for services and sales workers.
Table 2: Job Vacancies in the Gaming Industry by Occupation End of Occupation
Dec. 2007 Jun. 2008 Dec. 2008
Total 3 411 764 258
Directors and managers of companies 19 33 14
Professionals 11 10 2
Technicians and associate professionals 118 99 14
Clerks 1 872 360 167
Of which: Hard and soft count clerks, cage cashiers, pit bosses, casino
floorpersons, betting service operators, etc. 771 161 59
Dealers 914 105 28
Services and sales workers 994 196 41
Of which: Casino and slot machine attendants / hosts, security and
surveillance workers, etc. 794 186 11
Skilled agricultural and fishery workers - - -
Craftsmen and similar workers 109 38 3
Plant and machine operators, drivers and assemblers - 3 1
Unskilled workers 288 25 16
- Absolute value equals zero
In terms of recruitment prerequisites, 55.0% of the vacancies required no working experience;
79.4% required senior secondary education or higher and 13.6% required junior secondary education.
Besides Cantonese, other preferred language skills were Mandarin (66.3%) and English (67.4%).
Table 3: Recruitment Prerequisites in the Gaming Industry % Occupation with majority of vacancies Prerequisites Overall
Clerks Services and sales workers Working experience
Yes 45.0 25.1 100.0
No preference 55.0 74.9 - Professional qualification
Yes 0.4 - -
No preference 99.6 100.0 100.0 Educational attainment
Primary education 2.3 - - Junior secondary education 13.6 - 85.4 Senior secondary education 64.3 93.4 14.6 Tertiary education 15.1 6.6 - No preference 4.7 - - Language skills (multiple answers)
of which: Mandarin 66.3 82.0 14.6 English 67.4 82.0 14.6
- Absolute value equals zero
SURVEY ON MANPOWER NEEDS AND WAGES GAMING INDUSTRY
4
thQuarter/2008 DSEC No. 4 (Supplement)
Earnings
bIn December 2008, the average earnings for full-time employees in the Gaming Industry stood at MOP15 626, up by 4.9% and 0.4% respectively over December 2007 and June 2008, with the average earnings for full-time resident and non-resident employees at MOP14 994 and MOP22 745 respectively.
The average earnings for dealers grew by 6.0% and 1.2% respectively over December 2007 and June 2008 to MOP13 947, and that for employees in positions such as hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc. stood at MOP19 520, which rose by 6.6% and 3.8% respectively. In addition, services and sales workers earned an average of MOP9 338, up by 4.2% and 1.7% respectively over December 2007 and June 2008.
Table 4: Average Earnings of Full-time Resident and Non-resident Employees in the Gaming Industry by Occupation
Change (%) December 2008
(MOP) Dec. 2008
Dec. 2007
Dec 2008 Jun. 2008 Occupation
Overall Resident Non-
resident Overall Resident Non-
resident Overall Resident Non- resident
Total 15 626 14 994 22 745 4.9 5.9 -1.5 0.4 1.1 -0.9
Directors and managers of companies 47 973 41 090 56 520 19.5 19.0 21.6 13.6 10.2 18.0
Professionals 25 125 20 434 34 724 -11.2 -20.1 -6.1 -16.8 -15.1 -9.8
Technicians and associate professionals 18 110 17 254 27 996 3.1 4.5 -3.5 1.0 2.4 0.8
Clerks 15 828 15 559 22 330 7.0 6.8 8.0 2.3 2.0 9.6
Of which: Hard and soft count clerks, cage cashiers, pit bosses, casino
floorpersons, betting service operators, etc.
19 520 19 072 24 101 6.6 6.0 14.1 3.8 3.0 11.6
Dealers 13 947 13 947 - 6.0 6.0 .. 1.2 1.2 ..
Services and sales workers 9 338 9 677 8 107 4.2 4.9 3.4 1.7 1.9 0.1
Of which: Casino and slot machine attendants / hosts, security and surveillance workers, etc.
9 604 10 010 8 238 6.0 6.8 5.0 2.7 2.9 0.7
Skilled agricultural and fishery workers 8 189 6 923 11 235 -5.5 -14.5 9.7 -3.1 -1.6 -4.8
Craftsmen and similar workers 14 258 13 492 19 955 1.4 2.4 0.8 -2.0 -2.6 -0.8
Plant and machine operators, drivers
and assemblers 8 375 8 427 7 500 -4.3 -3.7 .. -13.1 -12.5 ..
Unskilled workers 6 924 6 954 3 844 2.4 2.5 10.1 0.9 1.0 7.3
- Absolute value equals zero .. Not applicable
__________________________________________
b
Earnings of employees for hours worked or services provided during the reference period. Include basic salary, regular allowances,
subsidies, gratuities, overtime payments and regular payments-in-kind, but exclude double-pay, year-end bonuses, profit-sharing
bonuses and other similar bonuses.
1. 按性別及職業統計之博彩業有薪酬僱員數目
Pessoal remunerado nas lotarias e outros jogos de aposta segundo o sexo, por profissão Number of paid employees in the Gaming Industry by gender and occupation
2008年12月底 / Fim de Dez. 2008 / End of Dec. 2008
有薪酬僱員
職業 Pessoal remunerado
Profissão Paid employees
Occupation 男女 男 女
MF M F
1 3 4 5
總數 Total 43 835 20 854 22 981
1. 企業領導人員及經理 1 271 788 483
Directores e quadros dirigentes de empresas Directors and managers of companies
2. 專業人員 265 200 65
Especialistas das profissões intelectuais e científicas Professionals
3. 技術員及輔助專業人員 1 472 941 531
Técnicos e profissionais de nível intermédio Technicians and associate professionals
4. 文員 32 550 14 259 18 291
Empregados administrativos Clerks
其中 / Dos quais / Of which :
- 兌換、賭場監場、巡場、投注員等 11 874 5 290 6 584
Empregados de tesouraria, ficheiros e caixas, chefes e fiscais de banca, operadores de serviços de apostas, etc.
Hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc.
- 荷官 18 196 7 959 10 237
“Croupiers”
Dealers
5. 服務、銷售及同類工作人員 5 803 3 325 2 478
Pessoal dos serviços, vendedores e trabalhadores similares Services and sales workers
其中 / Dos quais / Of which :
賭場侍應生、角子機場服務員、護衛及 5 059 3 137 1 922
保安、閉路電視監察員等
Assistentes de sala de jogos e/ou de “slot machine”, guardas de segurança, operadores de sistemas de vigilância, etc.
Casino and slot machine attendants / hosts, security guards, surveillance room operators, etc.
6. 漁農業熟練工作者 546 514 32
Trabalhadores qualificados da agricultura e da pesca Skilled agricultural and fishery workers
7. 工業工匠及手工藝工人 385 375 10
Trabalhadores da produção industrial e artesãos Craftsmen and similar workers
8. 機台、機器操作員、司機及裝配員 26 25 1
Operadores de instalações e máquinas, condutores e montadores
Plant and machine operators, drivers and assemblers
9. 非技術工人 1 517 427 1 090
Trabalhadores não qualificados Unskilled workers
人數 / Nº / No.
2. 按性別及職業統計之博彩業全職及兼職有薪酬僱員數目
Pessoal remunerado a tempo completo e a tempo parcial nas lotarias e outros jogos de aposta segundo o sexo e a profissão
Number of full-time and part-time paid employees in the Gaming Industry by gender and occupation2008年12月底 / Fim de Dez. 2008 / End of Dec. 2008
全職僱員 兼職僱員
職業 總數 A tempo completo A tempo parcial
Profissão Total Full-time employee Part-time employee
Occupation 男女 男 女 男女 男 女
MF M F MF M F
1 2 3 4 5 6 7
8
總數 Total 43 835 42 653 20 285 22 368 1 182 569 613
1. 企業領導人員及經理 1 271 1 271 788 483 - - - Directores e quadros dirigentes de empresas
Directors and managers of companies
2. 專業人員 265 265 200 65 - - -
Especialistas das profissões intelectuais e científicas Professionals
3. 技術員及輔助專業人員 1 472 1 393 872 521 79 69 10
Técnicos e profissionais de nível intermédio Technicians and associate professionals
4. 文員 32 550 31 594 13 822 17 772 956 437 519
Empregados administrativos Clerks
其中 / Dos quais / Of which :
- 兌換、賭場監場、巡場、投注員等 11 874 11 188 5 003 6 185 686 287 399
Empregados de tesouraria, ficheiros e caixas, chefes e fiscais de banca, operadores de serviços de apostas, etc.
Hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc.
- 荷官 18 196 18 106 7 904 10 202 90 55 35
“Croupiers”
Dealers
5. 服務、銷售及同類工作人員 5 803 5 692 3 280 2 412 111 45 66
Pessoal dos serviços, vendedores e trabalhadores similares Services and sales workers
其中 / Dos quais / Of which :
賭場侍應生、角子機場服務員、護衛及 5 059 5 055 3 134 1 921 4 3 1
保安、閉路電視監察員等
Assistentes de sala de jogos e/ou de “slot machine”, guardas de segurança, operadores de sistemas de vigilância, etc.
Casino and slot machine attendants / hosts, security guards, surveillance room operators, etc.
6. 漁農業熟練工作者 546 545 513 32 1 1 -
Trabalhadores qualificados da agricultura e da pesca Skilled agricultural and fishery workers
7. 工業工匠及手工藝工人 385 380 370 10 5 5 -
Trabalhadores da produção industrial e artesãos Craftsmen and similar workers
8. 機台、機器操作員、司機及裝配員 26 18 18 0 8 7 1
Operadores de instalações e máquinas, condutores e montadores
Plant and machine operators, drivers and assemblers
9. 非技術工人 1 517 1 495 422 1 073 22 5 17
Trabalhadores não qualificados Unskilled workers
人數 / Nº / No.
3. 按場所規模統計之博彩業有薪酬僱員數目
Pessoal remunerado, segundo a dimensão do estabelecimento nas lotarias e outros jogos de aposta
Number of paid employees in the Gaming Industry by size of establishment
人數 / Nº / No.
場所規模 (員工人數) 總數
Dimensão do estabelecimento (Nº de trabalhadores) Total Size of establishment (No. of workers)
1 2
總數 Total 43 835
< 500 755 500 - 999 1 202 1000 - 1999 1 628
≧2000 40 250
2008年12月底 / Fim de Dez. 2008 / End of Dec. 2008
4. 按性別及職業統計之博彩業本地及外地全職有薪酬僱員十二月份平均薪酬 —— 不包括雙糧、年終賞金、花紅及其他同類獎金 Remunerações médias nas lotarias e outros jogos de aposta, relativas ao mês de Dezembro, dos trabalhadores residentes e não residentes remunerados a tempo completo, segundo o sexo e a profissão - excluídos os subsídios de férias e Natal, os prémios de fim de ano (13º mês), as participações nos lucros e similares Average earnings of full-time resident and non-resident paid employees in the Gaming Industry in December by gender and occupation - excluding double-pay, year-end bonuses, profit-sharing bonuses and other similar bonuses
12/2008 澳門元 MOP
總數 本地 外地
職業 Global Residente Não residente
Profissão Overall Resident Non-Resident
Occupation 男女 男 女 男女 男 女 男女 男 女
MF M F MF M F MF M F
1 2 3 4 5 6 7 8 9 10
總體平均數 / Média global / Overall average 15 626 16 335 14 982 14 994 15 598 14 488 22 745 21 797 24 900
1. 企業領導人員及經理 47 973 53 547 38 880 41 090 44 890 34 908 56 520 64 270 43 832
Directores e quadros dirigentes de empresas Directors and managers of companies
2. 專業人員 25 125 27 151 18 891 20 434 21 454 17 589 34 724 37 967 22 293
Especialistas das profissões intelectuais e científicas Professionals
3. 技術員及輔助專業人員 18 110 18 363 17 687 17 254 17 399 17 013 27 996 29 240 25 787
Técnicos e profissionais de nível intermédio Technicians and associate professionals
4. 文員 15 828 16 266 15 488 15 559 15 938 15 267 22 330 23 183 21 486
Empregados administrativos Clerks
其中 / Dos quais / Of which :
-兌換、賭場監場、巡場、投注員等 19 520 20 456 18 762 19 072 19 991 18 359 24 101 24 230 23 942
Empregados de tesouraria, ficheiros e caixas, chefes e fiscais de banca, operadores de serviços de apostas, etc.
Hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc.
-荷官 13 947 14 009 13 899 13 947 14 009 13 899 - - -
“Croupiers”
Dealers
5. 服務、銷售及同類工作人員 9 338 9 160 9 580 9 677 9 999 9 365 8 107 7 451 12 833
Pessoal dos serviços, vendedores e trabalhadores similares Services and sales workers
其中 / Dos quais / Of which :
賭場侍應生、角子機場服務員、護衛及 9 604 9 179 10 297 10 010 10 023 9 996 8 238 7 499 15 207
保安、閉路電視監察員等
Assistentes de sala de jogos e/ou de “slot machine”, guardas de segurança, operadores de sistemas de vigilância, etc.
Casino and slot machine attendants / hosts, security guards, surveillance room operators, etc.
6. 漁農業熟練工作者 8 189 8 403 4 753 6 923 7 120 4 753 11235 11235 -
Trabalhadores qualificados da agricultura e da pesca Skilled agricultural and fishery workers
7. 工業工匠及手工藝工人 14 258 14 267 13 903 13 492 13 531 11 919 19 955 19 867 21 838
Trabalhadores da produção industrial e artesãos Craftsmen and similar workers
8. 機台、機器操作員、司機及裝配員 8 375 8 375 - 8 427 8 427 - 7 500 7 500 - Operadores de instalações e máquinas, condutores
e montadores
Plant and machine operators, drivers and assemblers
9. 非技術工人 6 924 7 375 6 747 6 954 7 467 6 756 3 844 3 592 4 474
Trabalhadores não qualificados Unskilled workers
5. 按性別及職業統計之博彩業本地及外地全職有薪酬僱員十二月份平均薪酬 —— 包括雙糧、年終賞金、花紅及其他同類獎金 Remunerações médias nas lotarias e outros jogos de aposta, relativas ao mês de Dezembro, dos trabalhadores residentes e não residentes remunerados a tempo completo, segundo o sexo e a profissão - incluídos os subsídios de férias e Natal, os prémios de fim de ano (13º mês), as participações nos lucros e similares Average earnings of full-time resident and non-resident paid employees in the Gaming Industry in December by gender and occupation - including double-pay, year-end bonuses, profit-sharing bonuses and other similar bonuses
12/2008 澳門元 MOP
總數 本地 外地
職業 Global Residente Não residente
Profissão Overall Resident Non-Resident
Occupation 男女 男 女 男女 男 女 男女 男 女
MF M F MF M F MF M F
1 2 3 4 5 6 7 8 9 10
總體平均數 / Média global / Overall average 15 968 16 759 15 251 15 141 15 781 14 604 25 294 24 002 28 228
1. 企業領導人員及經理 50 093 55 875 40 661 41 796 45 487 35 792 60 394 68 741 46 730 Directores e quadros dirigentes de empresas
Directors and managers of companies
2. 專業人員 31 677 33 263 26 796 25 739 26 727 22 985 43 827 45 673 36 747 Especialistas das profissões intelectuais e científicas
Professionals
3. 技術員及輔助專業人員 19 508 19 933 18 797 18 563 18 943 17 930 30 423 31 098 29 225 Técnicos e profissionais de nível intermédio
Technicians and associate professionals
4. 文員 16 062 16 516 15 709 15 624 15 981 15 350 26 601 27 788 25 428 Empregados administrativos
Clerks
其中 / Dos quais / Of which :
-兌換、賭場監場、巡場、投注員等 20 046 21 051 19 233 19 130 20 018 18 442 29 417 29 434 29 396 Empregados de tesouraria, ficheiros e caixas, chefes e
fiscais de banca, operadores de serviços de apostas, etc.
Hard and soft count clerks, cage cashiers, pit bosses, casino floorpersons, betting service operators, etc.
-荷官 13 974 14 034 13 927 13 974 14 034 13 927 - - -
“Croupiers”
Dealers
5. 服務、銷售及同類工作人員 9 367 9 187 9 613 9 709 10 029 9 398 8 128 7 471 12 853 Pessoal dos serviços, vendedores e trabalhadores similares
Services and sales workers 其中 / Dos quais / Of which :
賭場侍應生、角子機場服務員、護衛及 9 636 9 207 10 335 10 045 10 055 10 034 8 259 7 521 15 235 保安、閉路電視監察員等
Assistentes de sala de jogos e/ou de “slot machine”, guardas de segurança, operadores de sistemas de vigilância, etc.
Casino and slot machine attendants / hosts, security guards, surveillance room operators, etc.
6. 漁農業熟練工作者 8 189 8 403 4 753 6 923 7 120 4 753 11 235 11 235 - Trabalhadores qualificados da agricultura e da pesca
Skilled agricultural and fishery workers
7. 工業工匠及手工藝工人 15 937 15 927 16 298 14 821 14 866 12 978 24 245 23 997 29 579 Trabalhadores da produção industrial e artesãos
Craftsmen and similar workers
8. 機台、機器操作員、司機及裝配員 8 375 8 375 - 8 427 8 427 - 7 500 7 500 - Operadores de instalações e máquinas, condutores
e montadores
Plant and machine operators, drivers and assemblers
9. 非技術工人 6 964 7 398 6 794 6 994 7 491 6 802 3 847 3 592 4 484 Trabalhadores não qualificados
Unskilled workers