˪㔁做埴㓧冯姽揹⬠↲˫ 2010 ⸜ 12 㚰炻䫔⋩㛇炻枩 27-54
ωਮߝᆱසኋሴᏲΨᇄᏰਮఀىΡষ
ᆱසኋᜰ߽ϞϷݙġ
叱忋䤢ġᄢ ौ
ね䵺㘢ㄏ炷EI炸ね䵺㘢ㄏ柀⮶傥≃炷EILC炸㗗⎗慵夾䘬㔁做柀⮶䞼䨞䃎溆炻㍊妶 㟉攟 EILC ⬠㟉㔁做Ṣ⒉ EI 䘬斄Ὢ炻⇑㕤㍐⯽ね䵺㘢ㄏ柀⮶ね䵺㘢ㄏ䭉䎮ˤ㛔 䞼䨞ẍ Goleman 䎮婾冒䶐慷堐炻婧㞍 540 ỵ⬠㟉㔁做Ṣ⒉冒姽Ṿ姽⮵㟉攟 EILCˣ ᷣả㔁ⷓ EI 䘬䞍奢炻↮㜸℞ⶖ䔘⿏ˣᶨ农⿏ˣ斄倗⿏ˣ⼙枧斄Ὢˣ⼙枧斄Ὢ㧉⺷ˤ 䳸㝄栗䣢ᶱ栆Ṣ⒉⮵Ⰼ朊䞍奢䃉ⶖ䔘炻⮵ᷣả EI ⎹⹎枭䚖䞍奢䘬ⶖ䔘㚨⣏炻⮵㟉 攟 EILC ⇯ⶖ䔘⮷ˤ冒姽䞍奢斄倗檀㕤Ṿ姽䞍奢炻㟉攟ᷣả䞍奢䚠斄㚨檀炻㟉攟 㔁ⷓ⇯㚨Ỷˤ⍰ᷣảṾ姽㟉攟䘬 EILC 䓊䓇㚨⣏⼙枧≃炻㟉攟Ṿ姽㔁ⷓ䘬 EI ⼙枧≃ ⇯㚨⮷ˤㆸ䩳⚃䳬⼙枧斄Ὢ烉ᷣả EI ⼙枧㔁ⷓ EIˣ㟉攟 EILC ⼙枧ᷣả EI 㔁ⷓ EIˣ㔁ⷓ EI ⼙枧ᷣả EIˣ㔁ⷓ EI ⼙枧㟉攟 EILC ᷣả EIˤᶼ㟉攟 EILC 㪲慵㚨⣏炻 㔁ⷓ EI 㚨⮷炻䣦㚫⮇奢Ⰼ朊㪲慵㚨⣏炻冒ㆹ䭉䎮Ⰼ朊㚨⮷ˤ 斄挝娆烉㟉攟⬠ˣね䵺㘢ㄏˣね䵺㘢ㄏ柀⮶ˣ䵚䴉↮㜸㱽 ____________________ 叱忋䤢烉⚳䩳㙐⋿⚳晃⣏⬠㔁做㓧䫾冯埴㓧⬠䲣∗㔁㌰ 暣⫸悝ẞ烉[email protected] 㓞ẞ㖍㛇烉2010.07.13烊ᾖ㓡㖍㛇烉2010.08.30烊㍍⍿㖍㛇烉2010.12.10Journal of Educational Administration and Evaluation December, 2010, Vol. 10, pp. 27-54
The Relationship between Principal’s
Emotionally Intelligent Leadership
Competence and Educator’s Emotional
Intelligence in Elementary Schools
Lain-Chyi YehAbstract
Both emotional intelligence (EI) and emotionally intelligent leadership competence (EILC) are notable topics in educational leadership. To discuss the relationship between principals’ emotionally intelligent leadership competence and educator’s emotional intelligence is useful in promoting emotionally intelligent leadership and emotional intelligent management in elementary schools. According to Goleman’s theory, one self-made questionnaire was conducted to survey 540 principals, directors and teachers to understand their perception by self-rating and others-rating. The educators’ perceptions of difference, congruity, relevance, influential relationship, and causal model were analyzed. The results indicated that there is no difference in whole facets of perception among educators. In domains and items, the difference in directors’ EI is largest, but the difference in principals’ EILC is smallest. The correlations of perceptions by self-rating were higher than perceptions by others-rating. The correlations between principal’s EILC and director’s EI are highest, but the correlations between principal’s EILC and teacher’s EI are smallest. Director rated principal produced the larger influence, but principal rated teacher produced the smallest influence. Moreover, four influential relationships were confirmed, which includes director’s EI influenced teacher’s EI, principal’s EILC influenced both director’s EI and teacher’s EI, teacher’s EI influenced director’s EI, and teacher’s EI influenced both principal’s EILC and director’s EI. The weights in principal’s EILC and “social awareness” facet are the largest, but the weights in teacher’s EI and “self-management” facet are the smallest.
Keywords: analytic network process, emotional intelligence, emotionally intelligent leadership, principalship
____________________
Lain-Chyi Yeh: Associate Professor/Department of Educational Policy & Administration, National Chi Nan University
E-mail: [email protected]
൦ȃࠉِġ
㔁做柀⮶䞼䨞䘬慵天婚柴ᷳᶨὧ㗗䡢娵⤪ỽ忈ㆸ柀⮶ㆸ≇䘬䚠斄⚈䳈冯䎮゛䘬
柀⮶㧉⺷炻忁夳婾侭㍸↢姙⣂柀⮶婾溆炷叱忋䤢炻2004炸炻᷎两临⡆≈ᷕ炻忁ṃ柀
⮶婾溆ᶵ⮹㗗䚜㊯柀⮶䘬斄挝Ṣ䈑炼柀⮶侭炻娵䁢柀⮶侭天廱✳ㆸ䁢忻⽟㤟㧉ˣΐ 䎮⮶ⷓˣね䵺䭉䎮侭䫱奺刚炻㍸↢忻⽟柀⮶炷moral leadership炸ˣΐ䎮柀⮶炷ethical
leadership炸ˣね䵺㘢ㄏ柀⮶炷emotional intelligence leadership ㆾ emotionally intelligent
leadership炸䫱奨溆炻忁ṃ䚜㍍溆↢柀⮶䘬㟠⽫⓷柴㗗⛐Ὣㆸ塓柀⮶侭⛐忻⽟ˣΐ䎮ˣ ね䵺䫱㕡朊䘬ㆸ攟炻忚侴㍸⋯䳬䷼㓰傥ˣ埴㓧㓰䌯ˣ忳ἄ⑩岒堐䎦ˤ℞ᷕね䵺㘢 ㄏ柀⮶䘬䘤⯽庫媠℞Ṿ柀⮶䎮⾝䘬䘤⯽䔍䔘炻℞㟡㸸冒⽫䎮⬠ˣ䣦㚫⬠ˣ儎䤆䴻䥹 ⬠ˣẩ㤕柀⮶䫱㕡朊䘬⮎嫱䞼䨞炷Goleman, Boyatzis, & McKee, 2002炸炻᷎䚜㊯柀⮶ ㆸ≇䘬斄挝⚈䳈炼ね䵺㘢ㄏ炷emotional intelligence, EI炻ㆾ嬗䁢ね䵺㘢≃ˣね䵺㘢
傥炸炻侴ね䵺塓夾䁢㔁做埴㓧柀⮶ᷕᶵ傥⾥䔍䘬柀➇炷Samier & Schmidt, 2009炸炻
柀 ⮶ 侭 ね 䵺 㘢 ㄏ 䘬 ≇ 㓰 Ṏ 塓 嫱 ⮎ 炻 ⤪ 傥 Ὣ 忚 㔁 做 柀 ⮶ ㆸ 㓰 炷 Maulding, 2002;
McDowelle & Bell, 1997炸ˣ㚱㓰嗽䎮嬲朑⓷柴炷Mayer & Caruso, 2002炸ˣ㍸⋯柀⮶侭
冒傥≃炷Vitello-Cicciu, 2003炸炻㓭栗夳妶婾㔁做柀⮶侭䘬ね䵺㘢ㄏ柀⮶塓柀⮶侭
䘬ね䵺㘢ㄏ⯙䓂℟₡ῤシ佑ˤ
斄㕤ね䵺㘢ㄏ炻夳䛦⣂婾溆⤪ GolemanˣBoyatzis 冯 McKee炷2002炻2004炸ˣ
Caruso 冯 Salovey炷2004炸ˣCooper 冯 Sawaf炷2000炸䫱炻ẍ⍲䚠斄䘬㔁做柀➇⮎嫱
䞼䨞ㆸ㝄炻⮵㕤㔁做Ṣ⒉ね䵺㘢ㄏ堐䎦䫱Ḯ妋㚱≑䙲烊军㕤ね䵺㘢ㄏ柀⮶⇯㕡冰 㛒刦炻䚖⇵㍸↢庫℟䲣䴙䘬奨溆侭㚱 GolemanˣBoyatzis 冯 McKee炷2002炻2004炸 䘬㟡㛔柀⮶炷Primal Leadership炻ㆾ嬗䁢⃰㰢柀⮶炸ˣ⍲ Shankman 冯 Allen炷2008炸炻 ᷎㚱⮹㔠⮎嫱䞼䨞ㆸ㝄炷叱忋䤢炻2007烊叱忋䤢ˣ昛⿉⏃冯∱⍇Ṑ炻2009烊∱⍇Ṑ炻
2005烊Fay & Martin, 2005炸炻ṵ㚱⼰⣏䘬䘤⯽䨢攻ˤὅ㒂 GolemanˣBoyatzis 冯 McKee
炷2002炻2004炸䘬䚳㱽炻暨⮯ね䵺㘢ㄏ⺞Ỡ㍊妶柀⮶侭䘬ね䵺㘢ㄏ柀⮶炻㚨⼴㒜⯽ 妶婾ね䵺㘢ㄏ䳬䷼䘬䘤⯽炻忁ᶵ⊦≺↢ね䵺㘢ㄏ䞼䨞䘬⎗䘤⯽徼⼹炻ḇ㊯↢䞼䨞 ね䵺㘢ㄏᶵ傥⾥䔍䞼䨞ね䵺㘢ㄏ柀⮶炻⚈䁢ね䵺㘢ㄏ柀⮶⎗㈖㺼忋㍍䓙ᾳṢね䵺㘢 ㄏ䘤⯽⇘㔜橼䳬䷼䘤⯽ㆸ䁢ね䵺㘢ㄏ䳬䷼䘬ᷕṳ嬲枭㧳㦹炻䓂军㗗⸛⎘䘬奺刚ˤ 䃞侴⬠埻䞼䨞䘬⼭䨩䟜溆⇯⛐㕤㈦⮳ね䵺㘢ㄏね䵺㘢ㄏ柀⮶ᷳ攻䘬ℙ忂嗽炻ẍḮ 妋忁ℑ侭䘬斄Ὢ炻㬌⊭㊔⮵ℑ侭ⶖ䔘⿏ˣ斄倗⿏⼙枧⿏䘬㌴㎉烊⮵㬌炻Golemanˣ Boyatzis 冯 McKee炷2002炻2004炸㍸䎮婾娵䁢ね䵺㘢ㄏ䘬㛔岒㗗傥≃炷competence炸炻
competence炻䯉䧙䁢 EILC炸炻㓭ˬ傥≃˭㤪⾝㗗ℑ侭䘬ℙ忂嗽炻恋湤㍊妶塓柀⮶侭ね 䵺㘢ㄏ柀⮶侭ね䵺㘢ㄏ柀⮶傥≃ℑ侭斄Ὢ⯙Ⱄ⎗埴炻ḇ傥⣈㚜忚ᶨ㬍Ḯ妋ℑ侭㗗 ⏎㚱㬋⎹⡆忚⼤㬌䘬⼙枧㓰㝄炻劍⼙枧㓰㝄塓嫱⮎⬀⛐ᶼ枿Ἓ炻恋湤㍐⯽⡆忚Ṣ⒉ ね䵺㘢ㄏ柀⮶侭ね䵺㘢ㄏ柀⮶傥≃⯙䓂℟₡ῤˤ
℞㫉炻劍傥Ḯ妋塓柀⮶侭ね䵺㘢ㄏ柀⮶侭ね䵺㘢ㄏ柀⮶傥≃ℑ侭䘬斄Ὢ炻⇯ 㚜忚ᶨ㬍↮㜸ℑ侭⇘⸽㗗⼊ㆸ⎹ᶳ柀⮶炷leading down ㆾ downward leadership炸⼊⺷炻 ⏰䎦柀⮶侭ね䵺㘢ㄏ柀⮶傥≃⼙枧塓柀⮶侭ね䵺㘢ㄏ烎怬㗗⼊ㆸ⎹ᶲ柀⮶炷leading up ㆾ upward leadership炸⼊⺷炻⏰䎦塓柀⮶侭ね䵺㘢ㄏ⼙枧柀⮶侭ね䵺㘢ㄏ柀⮶傥 ≃烎䚖⇵仢᷷䚠斄䞼䨞㔯䌣炻⮵㬌䃉㱽㚱㶭㤂䘬Ḯ妋炻⤪傥忚埴↮㜸炻⮯㚱≑㕤⺢ 䩳⡆忚ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃䘬⎗埴㕡㟰ˤ 䓙㕤⚳⮷䘬㔁做㚵⊁⿏岒炻㍐≽⬠䓇ね䵺㔁做栗⼿⼰慵天炻㓭⡆忚㔁ⷓᷣả 炷ℑ侭ẍᶳ䯉䧙⬠㟉㔁做Ṣ⒉炸䘬ね䵺㘢ㄏẍ⍲㟉攟䘬ね䵺㘢ㄏ柀⮶傥≃炻ὧ栗⼿ ⼰慵天炻⚈㬌ẍ⚳⮷⬠㟉㔁做Ṣ⒉䁢㍊䳊⮵尉㗗㚱⽭天⿏ˤℵ侭炻叱忋䤢炷2008炸 㚦㍸↢ᶨᾳ㩊夾⚳⮷㟉攟柀⮶傥≃䞍奢姽慷ⶖ䔘䘬↮㜸㝞㥳炻⽆姽慷䳸㝄䘬ⶖ䔘ˣ ⶖ嶅䚠斄ˣ冯䳸㥳㧉⺷ⶖ䔘䫱⚃ᾳ奺⹎忚埴㭼庫炻侴↮㜸⚳⮷⬠㟉㔁做Ṣ⒉ね䵺 㘢ㄏ㟉攟ね䵺㘢ㄏ柀⮶傥≃䘬斄Ὢ炻ḇ傥⣈ㅱ䓐㬌㝞㥳炻ẍ㛇㚜䱦㸾ℐ朊⿏䡢 娵ℑ侭䘬斄Ὢˤ䯉妨ᷳ炻㍊妶㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬斄 Ὢ军䁢慵天炻侴㛔䞼䨞㍸↢ẍᶳ䞼䨞䚖䘬忚埴㍊妶烉 ᶨˣ㍊妶⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬ⶖ䔘ˤ Ḵˣ㍊妶⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬斄倗ˤ ᶱˣ㍊妶⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬⼙枧斄Ὢˤ ⎎㟡㒂⇵徘䞼䨞䚖䘬炻㍸↢⮵ㅱ䘬䞼䨞⓷柴⤪ᶳ炻ẍὃ⮎嫱侫槿ᷳ䓐烉 ᶨˣ⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬ⶖ䔘⿏䁢ỽ烎 Ḵˣ⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬ᶨ农⿏䁢ỽ烎 ᶱˣ⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬斄倗⿏䁢ỽ烎 ⚃ˣ⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬⼙枧斄Ὢ䁢ỽ烎 Ḽˣ⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬⼙枧斄Ὢ㧉⺷䁢ỽ烎 䁢ὧ⇑㍊妶炻⮯ˬね䵺㘢ㄏ˭⭂佑䁢嗽䎮冒ね䵺Ṣ晃斄Ὢ䘬㘢ㄏ炻ˬね䵺㘢 ㄏ柀⮶˭⭂佑䁢㊯柀⮶侭⛐柀⮶忶䦳┬䓐 EI炻⡆忚柀⮶㓰㝄炻⼊ㆸ䘬柀⮶✳ン炻 ね䵺㘢ㄏ柀⮶傥≃⭂佑䁢柀⮶侭忚埴ね䵺㘢ㄏ柀⮶ㅱ℟⁁䘬ね䵺㘢ㄏ傥≃ˤ⍰㛔䞼 䨞㍉䓐㑵ἄ✳⭂佑炻⭂佑ˬ⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ˭䁢⮵ᷣả㔁ⷓ嗽䎮冒ね䵺
Ṣ晃斄Ὢ䘬㘢ㄏ堐䎦䞍奢炻䓙㟉攟ˣᷣả㔁ⷓẍ冒姽Ṿ姽㕡⺷⠓䫼䞼䨞侭冒 䶐ね䵺㘢ㄏ慷堐䘬柴枭⼿↮Ἦẋ堐炻ḇ⭂佑ˬ㟉攟ね䵺㘢ㄏ柀⮶傥≃˭䁢⮵㟉攟 ℟⁁堐䎦䘬ね䵺㘢ㄏ柀⮶傥≃䞍奢炻䓙㟉攟ˣᷣả㔁ⷓẍ冒姽Ṿ姽㕡⺷⠓䫼 䞼䨞侭冒䶐ね䵺㘢ㄏ柀⮶傥≃慷堐䘬柴枭⼿↮Ἦẋ堐ˤẍᶳ➢㕤埴㔯䯉㻼崟夳炻夾 暨天ṌḺἧ䓐 EI ㆾね䵺㘢ㄏˣEILC ㆾね䵺㘢ㄏ柀⮶傥≃ˤ
ຯȃࣺᜰМᝦϷݙġ
憅⮵䞼䨞䚖䘬炻ẍᶳ⯙ᶨṃ䚠斄㔯䌣忚埴妶婾烉ġΙȃᆱසኋᢎᘈϞϷݙġ
斄㕤ね䵺㘢ㄏ炻㚱姙⣂婾徘㷔慷ⶍ℟炻⎗夳ˬ䳬䷼ᷕね䵺㘢ㄏ䞼䨞倗䚇˭炷TheConsortium for Research on Emotional Intelligence in Organizations 炸炷 䵚 ⛨ 䁢 http://www.eiconsortium.org/炸㚱寸㓞普䲣䴙⊾㔜䎮炻℞ᷕ⎗ẍ Caruso 冯 Salovey
炷2004炸ˣCooper 冯 Sawaf炷2000炸ˣGoleman 䫱ᶱ侭䘬婾溆䁢ẋ堐ˤCaruso 冯 Salovey
炷2004炸Ὗ旸ね䵺䭉䎮䭬䔯㕤ᾳṢね䵺㕡朊炷⊭㊔冒ṾṢ炸炻⭂佑ね䵺㘢ㄏ⊭㊔
䡢娵ね䵺炷identifying emotions炸ˣ忳䓐ね䵺炷using emotions炸ˣḮ妋ね䵺炷understanding
emotions炸䭉䎮ね䵺炷managing emotions炸⚃栆㈨ⶏ炷skill炸ˤCooper 冯 Sawaf炷2000炸
婾溆⮯ね䵺㘢ㄏ㒜⍲冯ね䵺㚱斄䘬埴䁢堐䎦ㆸ㝄炻⊭㊔䓇㳣⑩岒ˣ幓⽫埴䁢䫱 枭炻ℙ↮ㆸね䵺㶙⹎炷emotional depth炸ˣね䵺怑⎰⹎炷emotional fitness炸ˣね䵺䳈梲 炷emotional literacy炸ね䵺ᾖ䃱炷emotional alchemy炸⚃悐↮ˤ侴 Goleman 夾ね䵺
㘢ㄏ䁢傥≃炻℟橼堐䎦⛐⢾㗗ね䵺傥≃炷ㆾ䧙䁢ね䵺㘢ㄏ傥≃炸炻Ὢ䳸⎰⿅侫ね䵺
䘬ᶨ䧖⎗⬠佺傥≃炷capability炸炻℞㚦⃰⼴㍸↢ね䵺冒ㆹ⮇奢ˣ䭉䎮ね䵺ˣ㹓ね䵺
䓇䓊≃ˣ⎴䎮⽫ˣḮ妋ね䵺ˣ䭉䎮斄Ὢ䫱⎹⹎炷Goleman, 1995炸炻ℵᾖ㬋䁢冒ㆹ⮇奢ˣ
冒ㆹ婧㟉ˣ㽨⊝ˣ⎴䎮⽫ˣ䣦㚫㈨ⶏ䫱⎹⹎炷Goleman, 1998炸炻㚨⼴㔜⎰ㆸ冒ㆹ⮇奢
炷self-awareness炸ˣ冒ㆹ䭉䎮炷self-management炸ˣ䣦㚫⮇奢炷social awareness炸ˣ斄 Ὢ䭉䎮炷relationship management炸⚃ᾳ⎹⹎炷Goleman, Boyatzis, & McKee, 2002,
2004炸炻⇵ℑᾳ⎹⹎Ⱄ㕤嗽䎮ᾳṢ㚱斄ḳ⊁䘬⽫㘢傥≃炷mental abilities炸炻㰢⭂ᾳṢ
⤪ ỽ 䭉 䎮 冒 ね 䵺 炻 ⼴ ℑ 侭 Ὢ 嗽 䎮 Ṣ 晃 斄 Ὢ Ⰼ 朊 ḳ ⊁ 䘬 䣦 㚫 ⿏ 傥 ≃ 炷 social
ᶲ徘ᶱ䧖婾溆䘬⿅侫慵溆ᶵ⎴炻ḇ⎬㚱怑䓐ね⠫⎗ἧ䓐㷔慷ⶍ℟炻⣏㉝ᶲ Caruso 冯 Salovey炷2004炸婾溆ẍᾳṢね䵺䭉䎮䁢ᷣ炻Cooper 冯 Sawaf炷2000炸⮯ね 䵺㘢ㄏ㒜⍲ᾳṢˣṢ晃䓇㳣Ⰼ朊炻GolemanˣBoyatzis 冯 McKee炷2002炸婾溆⊭㊔ 䣦㚫ᾳṢⰌ朊ね䵺㘢ㄏ炻℞䣦㚫Ⰼ朊䘬ね䵺㘢ㄏ⼴Ἦ䘤⯽↢䣦㚫㘢ㄏ炷social intelligence, SI炸婾溆炷Goleman, 2007炸ˤ䓙㕤⬠㟉䳬䷼柀⮶侭䃉⎗性⼿嗽䎮Ṣ晃斄 Ὢ⓷柴炻侴㟉ℏ⢾Ṣ晃斄Ὢ䘬䴻䆇⣂㔠㚫⼙枧⇘⬠㟉㔜橼堐䎦炻⍰ね䵺㘢ㄏ怑䓐㕤 ⬠㟉䘬斄挝溆⛐㕤ね䵺㘢ㄏ⎗ẍ➡梲ˣ傥⼙枧ṾṢˣ⎗枸㛇䓊䓇列⤥ㆸ㓰炻㓭 GolemanˣBoyatzis 冯 McKee炷2002炸䘬婾溆㚫庫媠℞Ṿ婾徘㚜怑䓐㕤㟉攟⬠㟉㔁 做Ṣ⒉ˤ
ΠȃᆱසኋሴᏲΨᢎᘈϞϷݙġ
⮵ね䵺㘢ㄏ柀⮶㍸↢庫℟䲣䴙⿏婾徘侭䁢㔠ᶵ⣂炻⣏㉝㚱 Feldman炷1999炸ˣGolemanˣBoyatzis 冯 McKee炷2002炸冯 Shankman 冯 Allen炷2008炸ˤFeldman炷1999炸
㍸↢ 2 栆 10 ᾳね䵺㘢ㄏ柀⮶㈨ⶏ炻⊭㊔ 1. 檀昶㈨ⶏ炷high order skill炸㚱㑼屈屔ả 炷taking responsibility炸ˣ㍸↢⁁㟰炷generating choices炸ˣ➭㊩栀㘗炷embracing a vision炸ˣ溻崟≯㯋炷having courage炸ˣ⯽䣢㰢⽫炷demonstrating resolve炸烊2. 㟠⽫
㈨ⶏ炷core skill炸⊭㊔娵嬀冒炷knowing yourself炸ˣ㊩临䭉㍏炷maintaining control炸ˣ
Ḯ妋⇍Ṣ炷reading others炸ˣ㸾䡢⮇奢炷perceiving accurately炸ˣ⻰⿏㹅忂炷communicating
with flexibility炸烊昌䶐墥↢冒姽柴枭炻ḇ㍸↢䘤⯽忁ṃ㈨ⶏ䘬 5 枭埴≽㈨埻炷action
technique炸 6 枭ⶍ℟炷tool炸ˤGolemanˣBoyatzis 冯 McKee炷2002炸娵䁢䳬䷼柀⮶
侭暨天➡梲⚃ᾳⰌ朊⍲ 18 ᾳ⎹⹎䘬ね䵺㘢ㄏ柀⮶傥≃炻↮⇍㗗烉1. 冒ㆹ⮇奢Ⰼ朊⊭ ㊔ね䵺冒ㆹ⮇奢ˣ䱦㸾冒ㆹ姽慷冒ᾉ傥≃烊2. 冒ㆹ䭉䎮Ⰼ朊䁢冒ㆹ㍏⇞ˣ㬋⣏ 㖶ˣ怑ㅱ≃ˣㆸ⯙≽㨇ˣᷣ≽㦪奨烊3. 䣦㚫⮇奢Ⰼ朊⏓⎴䎮⽫ˣ䳬䷼⮇奢㚵⊁烊 4. 斄Ὢ䭉䎮Ⰼ朊㚱㽨⊝ˣ⼙枧ˣ䘤⯽ṾṢˣ嬲朑妠⨺ˣ堅䨩䭉䎮ˣ⛀昲⎰ἄ䫱炻㬌 ℏ⭡⣏农℞⮵ね䵺㘢ㄏℏ㵝䘬䚳㱽栆Ụ炻⮹Ḯˬ⺢䩳忋䳸˭ᶨ枭烊䚖⇵炻䞍 Fay 冯 Martin炷2005炸䘤⯽怑䓐⬠㟉媖⓮Ṣ⒉䘬ˬね䵺㘢ㄏ㟡㛔柀⮶ン⹎˭姽慷㊯㧁 ⓷⌟炻叱忋䤢炷2007炸ẍ⚳ᷕˣ⮷⬠㟉攟䁢怑䓐⮵尉炻䶐墥ˬ⚳ᷕ⮷㟉攟ね䵺㘢ㄏ 柀⮶傥≃慷堐˭炻忁ℑ侭㷔慷柴枭㔠ᶵ⎴ˤ侴 Shankman 冯 Allen炷2008炸㍸ね䵺㘢 ㄏ柀⮶婾溆Ὢ怑䓐⣏⬠䓇炻ℏ⭡⊭㊔ᶱⰌ朊⮇奢 21 枭ね䵺傥≃炷capacity炸炻⌛ 1. ⮇
奢傰䴉炷consciousness of context炸㚱䑘⠫⮇奢炷environmental awareness炸⛀橼䎮 妋炷group savvy炸烊2. ⮇奢冒ㆹ炷consciousness of self炸⏓ね䵺冒ㆹ䞍奢炷emotional
self-esteem炸ˣね䵺冒ㆹ㍏⇞炷emotional self-control炸ˣ⊁⮎炷authenticity炸ˣ⻰⿏ 炷flexibility炸ˣㆸ⯙炷achievement炸ˣ㦪奨炷optimism炸ᷣ≽炷initiative炸烊3. ⮇奢 ṾṢ炷consciousness of others炸⊭㊔⎴䎮⽫炷empathy炸ˣ℔㮹斄Ὢ炷citizenship炸ˣ㽨 ⊝炷inspiration炸ˣ⼙枧炷influence炸ˣ㔁⮶炷coaching炸ˣ嬲朑㨇廱炷change agent炸ˣ 堅䨩䭉䎮炷conflict management炸ˣ䘤⯽斄Ὢ炷developing relationships炸ˣ⛀昲⎰ἄ
炷teamwork炸屯䓊ⶖ䔘⊾炷capitalizing on difference炸炻℞᷎䘤⯽↢ⶍἄㇳℲˣ姽慷 ⶍ℟䫱ˤ 䵄妨ᷳ炻ᶲ徘ᶱ枭ね䵺㘢ㄏ柀⮶婾溆㊯↢柀⮶侭ㅱ℟⁁䚠斄䘬㈨ⶏㆾ傥≃炻㩊 夾ᶱ侭奨溆℞⮎⣏⎴⮷䔘烊⯙⮎⊁ㅱ䓐侴妨炻夾柀⮶侭㕥埴ね䵺㘢ㄏ柀⮶ㅱ℟⁁傥 ≃炷㊯ competence炸䘬奨溆⎗ẍㅱᶨ凔柀⮶䞼䨞慵夾傥≃奨溆䘬䘤⯽嵐⊊炷叱忋 䤢炻2008炸炻ḇ庫傥ㅱね䵺㘢ㄏ㗗傥≃䘬䚳㱽炻℞ᷕẍ GolemanˣBoyatzis 冯 McKee 炷2002炸䘬䚳㱽庫Ἓ炻⍇⚈⛐㕤℞奨溆庫℟䲣䴙⿏ˣ娵䁢ね䵺㘢ㄏね䵺㘢ㄏ柀⮶ 傥≃䘮䁢傥≃ˣℑ侭ℏ⭡䚠⎴⹎檀ˤ㗗㓭炻ᶵ婾⮎⊁㍐⯽⬠埻䞼䨞炻悥ẍ Golemanˣ Boyatzis 冯 McKee炷2002炸䘬婾溆㚫庫Ἓ炻⚈䁢℞⮵ね䵺㘢ㄏね䵺㘢ㄏ柀⮶䘬ℏ 㵝㛔岒䚳㱽⸦᷶䚠⎴炻ẍ㖻㕤忋䳸ℑ侭炻㍊妶ℑ侭斄Ὢ枸㛇䓊䓇ṌḺ⼙枧㓰 㝄ˤ
έȃᆱසኋڷᆱසኋሴᏲΨџᜰ߽ϞϷݙġ
忶⍣䞼䨞㔯䌣㤝㖶栗ῷ慵㍊妶ね䵺㘢ㄏ炻⾥䔍㍊䳊ね䵺㘢ㄏ柀⮶傥≃炻⍇⚈ᶵ ⢾㗗ね䵺㘢ㄏ柀⮶傥≃䘬婾溆⯂ᶵㆸ䅇ˣ㛒⍿⇘⼰⣂Ṣ㲐シ慵夾ˣ㫈仢䚠斄姽慷 ⶍ℟㈨埻炻忈ㆸ䎦㚱䞼䨞ㆸ㝄⯂ᶵ寸䡑炻ẍね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃⇘⸽ ⏰䎦⒒ṃ斄Ὢ⯂暋Ḯ妋ˤ ㍊妶ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃䘬斄Ὢ暨天妋㰢⸦ᾳ⓷柴烉ᶨ㗗䎮⾝⎗傥 ⿏炻㊯ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃䘬㛔岒㗗⏎䚠Ụㆾᶨ农烎ね䵺㘢ㄏね䵺㘢ㄏ 柀⮶傥≃㗗⏎ㅱ⼊ㆸ斄Ὢ烎⯙⇵侭侴妨炻ね䵺㘢ㄏ塓夾䁢㈨ⶏㆾ傥≃炻ね䵺㘢ㄏ柀 ⮶傥≃ḇ塓䚳ㆸ㈨ⶏㆾ傥≃炻㓭ℙ⎴嗽㗗⮯ℑ侭悥夾䁢㈨ⶏㆾ悥夾䁢傥≃炻ἧ㖻㕤 忚埴⼴临↮㜸炻⮵㬌 Goleman 䫱炷2002炸⮯ℑ侭夾䁢傥≃炻Ὣㆸ⎴㗪㍊妶ℑ侭斄Ὢ 䘬⎗傥⿏ˤ军㕤⼴侭炻⽆⬠㟉埴㓧忳ἄ奺⹎炻ẍ㷔慷㟉攟ˣᷣảˣ借⒉ˣ㔁ⷓ䫱Ṣ ⒉䘬ね䵺㘢ㄏ庫℟シ佑炻⍰㷔慷ね䵺㘢ㄏ柀⮶傥≃ẍ㟉攟ᷣả䁢庫℟シ佑䘬塓㷔 慷⮵尉炻侴㟉攟ˣᷣảˣ借⒉ˣ㔁ⷓ䫱Ṣ⒉悥⭄℟⁁ね䵺㘢ㄏ烊㓭⎴㗪䚳⼭ね䵺㘢 ㄏね䵺㘢ㄏ柀⮶傥≃炻ℑ侭Ụ᷶⬀⛐叿⽆Ⱄ䘬斄Ὢ炻⌛⼊ㆸ⎹ᶳ柀⮶ね⼊㗪炻㟉 攟ㆾᷣả䘬ね䵺㘢ㄏ柀⮶傥≃ㅱ⼙枧ᷣảㆾ㔁ⷓ䘬ね䵺㘢ㄏ炻Ṏ⎗傥⼊ㆸ⎹ᶲ柀⮶⼊⺷炻ᷣả㔁ⷓ䘬ね䵺㘢ㄏㅱ⼙枧㟉攟ㆾᷣả䘬ね䵺㘢ㄏ柀⮶傥≃ˤ㎃妨ᷳ炻ね 䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃ㅱ傥⼊ㆸᶨṃ⼙枧斄Ὢ炻⬫⮵㔁做柀⮶㚱┇䣢シ佑炻傥 ㍸ὃ⡆忚⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃䘬㰢䫾䞼䨞⍫侫ˤ
Ḵ㗗㷔慷⎗傥⿏炻㊯ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃㗗⏎悥傥塓㷔慷烎ね䵺㘢ㄏ ね䵺㘢ㄏ柀⮶傥≃㗗⏎⎗⎴㗪塓㷔慷烎⯙⇵侭Ἦ䚳炻䚖⇵䞍ᶵ⮹ⶍ℟⎗㷔慷ね 䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃炷夳 The Consortium for Research on Emotional Intelligence
in Organizations炸炻栗䣢忁ℑ侭㤪⾝塓夾䁢⬀⛐ᶼ⎗ẍ塓㷔慷㬮䃉䔹佑烊侴⼴侭㗗 ㊯㷔慷ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃ㅱ⏎侫慷䘤䓇㗪攻䘬枮⸷炻暨天ὅ⸷⛐ᶵ⎴㗪 攻↮⇍㷔慷炻⇵㔀⍲ℑ侭塓夾䁢㈨ⶏㆾ傥≃炻⎗媪㛔岒䚠ầ炻ᶼ悥㚱⮵ㅱ䘬㷔慷 ⶍ℟炻⍰柀⮶侭塓娵䁢娚ℤ⁁列⤥䘬ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃炻㓭⎗⎴㗪㷔慷 ℑ侭炻ᶵ⽭侫慷⺞⬽㷔慷㗪攻䘬⓷柴炻ᶵ㚫忈ㆸ㕥㷔䘬⚘暋ㆾ⚘㒦ˤ ᶱ㗗↮㜸⎗傥⿏炻㊯ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃䘬斄Ὢ㗗⏎傥塓㭼庫烎ね䵺 㘢ㄏね䵺㘢ㄏ柀⮶傥≃傥⼊ㆸ⒒ṃ栆✳䘬斄Ὢ烎⮵㕤⇵侭炻䓙㕤ℑ侭䘬㛔岒䚠 ầ炻⤪䘮夾䁢傥≃ㆾ㈨ⶏ炻䔞℟㚱⎗㭼庫⿏炻㓭➢㕤⽆䚠⎴䘬㛔岒⍣㭼庫ℑ侭炻ㅱ Ⱄ⎰䎮⎗埴烊军㕤⼴侭炻⎗傥斄Ὢ㚫㚱䃉斄Ὢˣ斄倗ˣ⚈㝄⼙枧䫱⣂䧖⿅侫炻⍰ 柀⮶侭塓柀⮶侭ᷳ攻䘬⮵ㅱ斄Ὢ炻⣏农⎗㚱⎹ᶳ柀⮶ˣ⎹ᶲ柀⮶⸛埴柀⮶ᶱ䧖 ⼊⺷炻⎹ᶳ柀⮶㗗ὅ㒂⁛䴙䥹Ⰼ橼⇞䓙柀⮶侭䓊䓇䘬柀⮶埴䁢炻⎹ᶲ柀⮶Ὢ悐Ⱄ⚈ 㪲⦩炷authority炸䓊䓇⼙枧柀⮶侭䘬柀⮶㓰㝄埴䁢炻㬌⤪㚵⊁柀⮶炷service leadership炸 䎮⾝炻侴⸛埴柀⮶⇯㗗柀⮶侭塓柀⮶侭ㆸ䁢ềỜ斄Ὢ炻䓊䓇℟䚠Ḻ柀⮶㓰㝄䘬埴 䁢炻⤪⎰ἄ柀⮶炷collaborative leadership炸炷叱忋䤢炻2004烊Yukl, 2009炸ˤẍ㍊妶 柀⮶侭ね䵺㘢ㄏ柀⮶傥≃塓柀⮶侭ね䵺㘢ㄏ䘬斄Ὢ炻⛐⬠㟉埴㓧䳬䷼忳ἄᷕ⯙㚱 ⎹ᶳ柀⮶⎹ᶲ柀⮶䘬斄Ὢ⎗ẍ㍊妶炻军㕤⸛埴柀⮶䓊䓇䚠Ḻ柀⮶斄Ὢ䘬娵⭂炻 暨天䲵ℍ䘤䓇㗪攻枮⸷Ἦ侫慷炻⎗傥㗗⎴㗪䓊䓇ㆾ侭㚱⃰⼴ᷳ⇍炻天䱦㸾㷔慷↮ 㜸䘬暋枿檀炻㓭㍊妶ℑ侭⛐⎹ᶳ柀⮶⎹ᶲ柀⮶㗪䘬斄Ὢ栗䃞庫㍊妶⸛埴柀⮶㗪⭡ 㖻ˤ⮵㬌劍ẍ㟉攟ˣᷣả㔁ⷓ䁢↮㜸⮵尉炻⇯军⮹傥⼊ㆸẍᶳ⸦ᾳ⼙枧斄Ὢ炷ね 䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃↮ẍ EI EILC 堐䣢炸烉
炷ᶨ炸⎹ᶳ柀⮶⼊⺷烉(1)㟉攟 EILC ᷣả EI 㔁ⷓ EI烊(2)㟉攟 EILC ᷣả EI 㔁ⷓ EI烊(3)㟉攟 EILC ᷣả EI 㔁ⷓ EI炻ᶼ㟉攟 EILC 㔁ⷓ EI烊 (4)㟉攟 EILC 㔁ⷓ EI炻ᷣả EI 㔁ⷓ EI烊⍲℞Ṿ斄Ὢˤ
炷Ḵ炸⎹ᶲ柀⮶⼊⺷烉(1)㔁ⷓ EI ᷣả EI 㟉攟 EILC烊(2)㔁ⷓ EI 㟉攟 EILC ᷣả EI烊(3)㔁ⷓ EI 㟉攟 EILC ᷣả EI炻ᶼᷣả EI 㟉攟 EILC烊 (4) 㔁ⷓ EI 㟉攟 EILC炻ᷣả EI 㟉攟 EILC烊⍲℞Ṿ斄Ὢˤ
ᶲ徘⸦枭⼙枧斄Ὢ䴻㩊槿⼴炻昌傥䡢娵ね䵺㘢ㄏね䵺㘢ㄏ柀⮶傥≃䘬⼙枧徼 ⼹ˣ⼙枧≃⢾炻ḇ傥㈦↢䚠⮵庫Ἓ䘬⼙枧斄Ὢ㧉⺷⍲㍸⋯㟉攟ね䵺㘢ㄏ柀⮶傥≃ˣ ᷣả㔁ⷓね䵺㘢ㄏ䘬⿅侫㕡⎹炻Ữ㗗忶⍣䚠斄䞼䨞⾥䔍忁㕡朊䘬↮㜸炻⮎㚱⼭忚 ᶨ㬍㩊槿ˤ
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ΙȃंـПݲġ
㛔䞼䨞Ⱄ㕤慷⊾䞼䨞炻㟡㒂㔯䌣↮㜸䳸㝄炻ἧ䓐⓷⌟婧㞍㱽炻冒䶐㷔慷ⶍ℟炻 ㉥㧋婧㞍⚳⮷㟉攟ˣᷣả㔁ⷓ⮵㕤㟉攟 EILCˣᷣả EI 㔁ⷓ EI 䫱䞍奢炻䴻䳸⎰ 䴙妰↮㜸炻ẍ㍊妶㟉攟 EILC ⬠㟉㔁做Ṣ⒉ EI ᷳ攻䘬ⶖ䔘⿏ˣᶨ农⿏ˣ斄倗⿏ ⼙枧斄ὪˤΠȃϷݙ࢜ᄺġ
㟡㒂叱忋䤢炷2008炸㍸↢䘬㩊夾⚳⮷㟉攟柀⮶傥≃䞍奢姽慷ⶖ䔘↮㜸㝞㥳炻⎗ 䓙⣂姽慷侭炷⤪㟉攟ˣᷣảˣ㔁ⷓˣ⭞攟ˣ㔁做㨇斄攟⭀䫱炸⣂姽慷奺⹎炷㊯冒 姽Ṿ姽炸⍣↮㜸㟉攟䘬柀⮶傥≃炻㬌⊭㊔冒姽慷䳸㝄䘬ⶖ䔘ˣⶖ嶅䚠斄ˣ冯䳸 㥳㧉⺷ⶖ䔘䫱奺⹎ˤ䓙㕤㛔䞼䨞㓞普㟉攟 EILCˣᷣả EI 㔁ⷓ EI 䘬䞍奢姽⭂屯㕁 忚埴↮㜸炻Ḯ妋℞⼤㬌斄Ὢ炻⍫侫叱忋䤢炷2008炸䘬䞍奢姽慷ⶖ䔘↮㜸㝞㥳炻⚈㬌 ⮵⎗傥⬀⛐斄Ὢ䘬⿅侫㕡⎹炻⊭㊔烉㗗⏎⬀⛐ⶖ䔘⿏炷ㆾ㗗ᶨ农⿏炸烎㗗⏎⬀⛐斄 倗⿏烎㗗⏎⬀⛐⼙枧⿏炷⎗傥㗗╖⎹⼙枧ㆾ暁⎹䚠Ḻ⼙枧炸烎㗗⏎⬀⛐⼙枧斄Ὢ栆 ✳炷ㆾ侭⼊ㆸᶨṃ⼙枧斄Ὢ㧉⺷炸烎 㚜㖶䡢⛘婒炻ᶲ徘⚃ᾳ⿅侫㕡⎹⎗军⮹⼊ㆸ㍊妶㟉攟 EILCˣᷣả EI 㔁ⷓ EI 䫱ᶱ栆䞍奢䘬Ḽ䧖↮㜸奺⹎烉ᶨ㗗↮㜸ⶖ䔘⿏炻䔞ᶱ侭䘬ⶖ䔘⿏⣏炻堐䣢ᶱ侭䞍奢 ⶖ⇍⣏烊Ḵ㗗↮㜸ᶨ农⿏炻䔞ᶱ侭䘬㔜橼ᶨ农⿏Ỷ炻堐䣢ᶱ侭䞍奢䚠Ụ⿏⮷烊ᶱ㗗 ↮㜸斄倗⿏炻䔞ᶱ侭䘬斄倗⿏Ỷ炻ẋ堐ᶱ侭䞍奢䚠⎴⿏⮷烊⚃㗗↮㜸⼙枧斄Ὢ炻䔞 ᶱ侭⼊ㆸ⎹ᶳ柀⮶斄Ὢ㗪炻堐䣢㟉攟 EILC 㚫⇑㕤⡆忚ᷣả EI ㆾ㔁ⷓ EI炻ㆾ侭ᷣả EI 㚫Ὣ忚㔁ⷓ EI炻⍵ᷳ劍⼊ㆸ⎹ᶲ柀⮶斄Ὢ㗪炻堐䣢ᷣả EI ㆾ㔁ⷓ EI 㚫⼙枧㟉攟 EILC 堐䎦䘬䞍奢炻ㆾ㗗㔁ⷓ EI 㚫⼙枧ᷣả EI 堐䎦䘬䞍奢烊Ḽ㗗↮㜸⼙枧斄Ὢ㧉⺷炻䔞ᶱ侭⼊ㆸ⏰䎦㝸ṃ⎹ᶲ柀⮶ㆾ⎹ᶳ柀⮶斄Ὢ䘬⼙枧斄Ὢ㧉⺷㗪炻⎗㒂ẍḮ妋㟉攟 EILCˣᷣả EI 㔁ⷓ EI 䫱ᶱ栆䞍奢䘬⼤㬌⼙枧斄Ὢ炷⎗傥⼊ㆸ捰⼊ˣ↮⍱⼊ˣ⽒ 䑘⼊䫱炸⍲℞⼙枧⿏䘬㪲慵炷weights炸ˤ忁Ḽ䧖↮㜸奺⹎⮵ㅱ叿㍊妶⇵徘Ḽ枭䞼䨞⓷ 柴炻侴⼊ㆸᶵ⎴䘬↮㜸㝞㥳炻⌛↮㜸ⶖ䔘⿏ˣᶨ农⿏ˣ斄倗⿏ˣ⼙枧斄Ὢˣ⼙枧斄 Ὢ㧉⺷ˤ
έȃܪኺġ
㛔䞼䨞㍉↮Ⰼ㭼ἳ晐㨇㉥㧋炻↮ㆸ䷋ⶪ悱捖ℑⰌ炻ὅ㒂⎬䷋ⶪ悱捖䘬⮷⬠㟉 㔠㭼ἳ㉥㧋炻㉥⍾冢䀋⛘⋨ 25 ䷋ⶪ䘬 260 ℔ˣ䥩䩳⮷⬠炻㭷㟉㉥⍾㟉攟ˣᷣả 1 Ṣ㔁ⷓ 2 Ṣ炻⎰妰 1,040 Ṣ炻侴婧㞍⚆㓞 551 ấ⓷⌟炻⍣昌⠓䫼ᶵ⬴㔜侭炻㚱㓰⓷ ⌟䁢 540 ấ炻↮Ⱄ 158 ⬠㟉炻⓷⌟⚆㓞䌯㗗 51.92%炻㚱㓰㧋㛔䈡⿏夳堐 1ˤ㧋㛔 ẍ㔁ⷓ⯭⣂㔠炷48.52%炸炻ℑ⿏䚠䔞炻㚵⊁⸜屯忦 15 ⸜ẍᶲ侭役 45%炻⸜漉䁢 30~ 㛒㺧 40 㬚㚨⣂炷46.3%炸炻⬠⢓䡑⢓⬠㬟⯭⣂炷56.67% 41.11%炸炻⣂㚵⊁㕤悱捖 ⋨➇䘬⮷⬠炷49.26%炸炻⮵䄏㔁做悐䴙妰屯㕁炻忁ṃ䈡⿏⣏农䚠ầ㕤婧㞍䔞㗪炷2009 ⸜炸䘬⬠㟉Ṣ⒉䈡⿏↮惵ね⼊ˤ 堐 1 䞼䨞㧋㛔䈡⿏ᷳ↮㜸䳸㝄 嬲枭 栆⇍ Ṣ㔠 % 嬲枭 栆⇍ Ṣ㔠 % ⿏⇍ 䓟 275 50.93 Ṣ⒉⇍ 㟉攟 141 26.11 ⤛ 265 49.07 ᷣả 137 25.37 ⸜漉 㛒㺧 30 㬚 52 9.63 㔁ⷓ 262 48.52 30~㛒㺧 40 㬚 250 46.30 㚵⊁⸜屯 㛒㺧 5 ⸜ 56 10.37 40~㛒㺧 50 㬚 203 37.59 5~㛒㺧 10 ⸜ 118 21.85 50 㬚ẍᶲ 31 5.74 10~㛒㺧 15 ⸜ 116 21.48 㛒⠓ 4 0.74 15 ⸜ẍᶲ 242 44.81 㔁做䦳⹎ ⌂⢓ 5 0.93 㛒⠓ 8 1.48 䡑⢓ 222 41.11 ⬠㟉⛘⋨ 悥ⶪ 157 29.07 ⬠⢓ 306 56.67 悱捖 266 49.26 ⮰䥹 7 1.30 ῷ怈 92 17.04Ѳȃंـώڎġ
叱忋䤢炷2007炸ὅ㒂 Goleman 䫱炷2002炸䘬䎮婾炻䶐墥ˬ⚳ᷕ⮷㟉攟ね䵺㘢ㄏ 柀⮶傥≃慷堐˭炻ℏ⏓冒ㆹ⮇奢ˣ冒ㆹ䭉䎮ˣ䣦㚫⮇奢斄Ὢ䭉䎮 4 Ⰼ朊⍲ 18 ⎹⹎炻 ℙ㚱 55 柴炻䴻ἧ䓐 206 ỵ⚳ᷕ㟉攟ˬㅱ䃞朊˭ね䵺㘢ㄏ柀⮶傥≃䘬䞍奢屯㕁炻ẍ⚃ Ⰼ朊 18 ⎹⹎䎮婾㝞㥳炷⚾ 2炸䁢➢䢶炻忚埴槿嫱⿏⚈䳈↮㜸炻䘤䎦⺢㥳㓰⹎枿Ἓ 炷 2= 470.42炻df = 1,407炻p = 1炻RMSEA = 0炻SRMR = 0.03炻AGFI = 0.92炻NNFI = 1.04炻 ECVI = 8.16 ⮷㕤䌐䩳梥㧉⺷炻⎰㕤天㯪炻ᶼ⎬㧁㸾⊾⼹嶗Ὢ㔠Ộ妰㧁㸾婌ḇ ᶵ拗炸ˣᾉ⹎ṎⰔ列⤥炷Ⰼ朊ᾉ⹎䁢.86~.96ˣ⎹⹎ᾉ⹎忼.68~.88炸ˤ㛔㫉婧㞍ⶍ℟Ὢ ᾖ妪⍇䶐墥䘬慷堐炻ᷣ天䱦䯉㝸ṃⰌ朊䘬柴枭炻䷥柴㔠⇒㷃䁢 52 柴炻᷎㼌梦柴枭䘬 㔀徘ἧ℞㚜㶢栗㖻ㅪ忂枮ˤ㍉䓐 141 ỵ⚳⮷㟉攟ˬㅱ䃞朊˭ね䵺㘢ㄏ柀⮶傥≃䘬 䞍奢屯㕁炻ẍ⚃Ⰼ朊ˣ⚃Ⰼ朊 18 ⎹⹎䎮婾㝞㥳炷⚾ 1 ⚾ 2炸䁢➢䢶炻忚埴槿嫱 ⿏⚈䳈↮㜸炻䳸㝄栗䣢⺢㥳㓰⹎枿Ἓ炷↮⇍㗗 2 = 512.86炻df = 1,268炻p = 1炻RMSEA = 0炻SRMR = 0.038炻AGFI = 0.87炻NNFI = 1.07炻ECVI = 10.06 ⮷㕤䌐䩳梥㧉⺷炻
⍲ 2
= 444.14炻df = 1,250炻p = 1炻RMSEA = 0炻SRMR = 0.037炻AGFI = 0.88炻NNFI
= 1.07炻ECVI = 10.76 ⮷㕤䌐䩳梥㧉⺷炸ˣᾉ⹎⣏农ᶵ拗炷Ⰼ朊ᾉ⹎䁢.81~.95ˣ
⎹⹎ᾉ⹎忼.71~.89炸炻⎗夳ᾖ妪慷堐䘬ᾉˣ㓰⹎ṎἛˤ
⚾ 2 ⚳ᷕ⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃慷堐ᾖ妪䇰ᷳ⚃Ⰼ朊⣂⎹⹎䎮婾㝞㥳 㛔慷堐䘬柴枭ἳ柴夳堐 2炻㬌㍉⍾㟉攟ˣᷣả㔁ⷓ姽⭂冒炷⌛冒姽炸ḇ姽⭂ ṾṢ炷⌛Ṿ姽炸䘬㕡⺷炻冒ˬ⮎䃞˭奺⹎炷⌛デ⍿⮎晃 ⇘䦳⹎炸炻㷔慷ᶱ栆Ṣ⒉⮵ 㟉攟 EILCˣᷣả EI 㔁ⷓ EI 䘬䞍奢炻ἧ䓐ˬ ⇘䦳⹎˭䘬㔀徘㕡⺷炻ẍ⊦怠 1~5 㔠ῤ堐䣢䦳⹎炻㔠ῤ崲⣏堐䣢崲䫎⎰䎦㱩ˤ⎬⎹⹎䘬㟉攟 EILC ẍ⎬⎹⹎ℐ悐柴枭㟉 攟 EILC 䘬⸛⛯㔠ẋ堐炻⎬Ⰼ朊㔜橼䘬㟉攟 EILC ὅ㬌栆㍐妰䬿ᷳ炻侴ᷣả㔁ⷓ 䘬 EI 䞍奢妰↮㕡⺷冯㬌䚠⎴炻ᶵℵ岭徘ˤ 堐 2 ⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃慷堐ᾖ妪䇰ᷳ㟉攟⠓⮓悐↮ἳ柴 柴 䚖 冒 ⇘䦳⹎ ᷣả ⇘䦳⹎ 侩ⷓ ⇘䦳⹎ Ỷ ! 檀 Ỷ ! 檀 Ỷ ! 檀 1. 傥㗪ⷠ⮇奢冒䘬ね䵺嬲⊾ˤ 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 2. 傥㶭㤂Ḯ妋ね䵺⮵冒ⶍἄ堐䎦䘬⼙枧ˤ 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 3. 傥婧冒䘬ね䵺⍲₡ῤ奨炻堐䎦怑⎰ね⠫䘬 ⍵ㅱˤ 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
ϤȃၥਟϷݙġ
ẍ SPSS for Windows 18.0ˣLISREL 8.80 Super Decisions 2.0.8 忚埴↮㜸烉 炷ᶨ炸㍷徘䴙妰 ↮㜸ᶱ栆Ṣ⒉⛐Ⰼ朊ˣ⎹⹎柴枭㕡朊䞍奢姽⭂䳸㝄䘬⸛⛯㔠ˣ㧁㸾ⶖ炻Ḯ妋 ℞普ᷕ↮㔋ね⼊ˤ 炷Ḵ炸ⶖ䔘侫槿 ẍ ANOVA ! Ὢ㔠㩊槿ᶱ栆Ṣ⒉ℑℑ⛐Ⰼ朊ˣ⎹⹎柴枭㕡朊䞍奢䘬ⶖ䔘ね ⼊炻Ḯ妋冒姽Ṿ姽忈ㆸ EILC EI 䘬ⶖ䔘ˤ" Ὢ㔠崲⣏堐䣢ᶱ栆Ṣ⒉⮵ EILC ㆾ EI 䘬䞍奢ᶨ农⿏崲檀炻⼤㬌ⶖ䔘崲⮷炻劍 ANOVA 侫槿忼 p < .05炻⇯ℵ忚埴ḳ⼴㭼 庫炻Ḯ妋⒒ℑ栆Ṣ⒉䘬䞍奢姽⭂䳸㝄⬀⛐ⶖ䔘ˤ 炷ᶱ炸䚠斄↮㜸 ẍ䧵ⶖ䚠斄侫槿ᶱ栆Ṣ⒉⛐ EILC EI Ⰼ朊䞍奢䘬斄倗ね⼊ˤ 炷⚃炸徜㬠↮㜸 ẍ徸㬍徜㬠侫槿ᶱ栆Ṣ⒉⛐ EILC EI Ⰼ朊䞍奢䘬⼙枧ね⼊⍲慵天⼙枧嬲枭炻 ᷎㟡㒂 R2 ⇌㕟℞⼙枧䦳⹎ˤ
炷Ḽ炸䳸㥳㕡䦳㧉⺷炷Structural Equation Modeling, SEM炸
㟡㒂↮㜸㝞㥳炻ἧ䓐 Jöreskog 冯 Sörbom炷1993炸㍸↢䘬⼭怠㧉⺷炷alternative models, AM炸䫾䔍炻⇅㬍⺢㥳↢⼊ㆸ⎹ᶲ柀⮶⎹ᶳ柀⮶㗪㚱⎗傥䘬⼙枧斄Ὢ㧉
⺷炷侫ㄖ㔜橼 EILC 㔜橼 EI炸炻℞℟㚱䪞䇕㧉⺷炷competing models炸ⶊ䉨㧉⺷
炷nest model炸䘬⿏岒炻徸ᶨ侫槿㧉⺷䘬怑惵⹎炻䡢娵㚨Ἓ㧉⺷炻⎎ẍ #$2
䡢娵⼙枧 嶗⼹斄Ὢˤ侴怑惵㧉⺷䘬侫槿Ὢ⍫侫 Jöreskog 冯 Sörbom炷1993炸⍲ HairˣBlackˣ
Babin 冯 Anderson炷2009炸婾徘炻㍉䓐 2ˣRMSEAˣSRMRˣAGFI NNFI 䁢㊯㧁炻
⮵ㅱ䘬㰢㕟㧁㸾䁢 p > .05ˣ⮷㕤.05ˣ⮷㕤.05ˣ⣏㕤.9 ⣏㕤.9炻ḇẍ ECVI ㊯㧁⇌ 㕟㧉⺷䘬嶐㧋㛔㓰⹎炻娚ῤグ⮷䁢Ἓ炻ᶼ⭄⮷㕤䌐䩳梥㧉⺷䘬 ECVI ῤˤ
炷ℕ炸䵚䴉↮㜸㱽炷Analytic Network Process, ANP炸
⍫侫 Saaty炷2001炸婾徘炻姕⭂㟉攟 EILC ℑ栆⬠㟉㔁做Ṣ⒉ EI ⛯⬀⛐冒ㆹ⼙枧 斄Ὢ炻㟡㒂 SEM ↮㜸⼿怑惵㧉⺷炻⺢䩳䚠⮵㪲慵↮㜸㧉⺷ˤ↮㜸䳸㝄ᷣ天ὅ㒂普 佌䞑昋炷cluster matrix炸ˣ㤝旸䞑昋炷limit matrix炸⮎槿⿏⃒⃰ῤ炷experimental
priorities炸炻⇌㕟 EILC EI 䘬䚠⮵⼙枧㪲慵炷weight炸⍲シ佑ˤ
ဓȃंـ๖ݎᇄଆ፣ġ
㟡㒂䞼䨞䚖䘬炻ẍᶳ⽆ⶖ䔘ˣ斄倗ˣ⼙枧⼙枧㧉⺷奺⹎妶婾䞼䨞䳸㝄烉Ιȃ৯Ϸݙ๖ݎġ
冒ⶖ䔘奺⹎↮㜸ᶱ栆Ṣ⒉䘬䞍奢姽⭂䳸㝄夳堐 3 堐 4炻⎗夳ᶱ侭⮵Ⰼ朊䘬䞍奢 姽⭂䃉ⶖ䔘炻ᶨ农⿏枿檀炷! = .876~.969炸ˤ⛐⎹⹎ᶲ炻⮵ᷣả EI 䘬姽⭂䳸㝄ⶖ䔘㚨 ⣏炻7 ᾳ⎹⹎炷Ỽ 38.89%炸↢䎦㔁ⷓ㟉攟姽⭂檀㕤ᷣả冒姽䘬ⶖ䔘烊㔁ⷓ EI 姽⭂ 㫉ᷳ炻㚱 5 ᾳ⎹⹎炷Ỽ 27.78%炸㗗㟉攟㔁ⷓ姽⭂檀㕤ᷣả姽⭂烊㟉攟 EILC 悐↮ 䘬姽⭂ⶖ䔘㚨⮷炻1 ᾳ⎹⹎㗗㟉攟冒姽檀㕤㔁ⷓ姽⭂炻2 ᾳ⎹⹎㗗ᷣả㔁ⷓ姽⭂檀 㕤㟉攟冒姽ˤ军㕤枭䚖ᶲ炻Ṏ⤪⇵徘⛐⎹⹎䘬↮㜸炻ḇ㗗ᷣả EI 姽⭂䘬ⶖ䔘㚨⣏炻 㟉攟㔁ⷓ⛐ 14 ᾳ枭䚖炷Ỽ 26.92%炸姽⭂檀㕤ᷣả冒姽烊⮵㔁ⷓ EI 姽⭂Ṏ夳 14 嗽ⶖ䔘炻℞ᷕ 12 枭㗗㟉攟姽⭂㔁ⷓ冒姽檀㕤ᷣả姽⭂炻2 枭㗗㟉攟ᷣả姽⭂檀 㕤㔁ⷓ冒姽烊侴㟉攟姽⭂悐↮ⶖ䔘㚨⮷炻6 枭㗗㟉攟冒姽檀㕤ᷣả㔁ⷓ姽⭂炻1 枭 㗗ᷣả姽⭂檀㕤㟉攟冒姽ˤ 䵄⎰侴妨炻⎗䞍ᶱ栆Ṣ⒉姽⭂䘬ⶖ䔘ね⼊㗗⮵ᷣả EI 姽⭂烍⮵㔁ⷓ EI 姽⭂烍 ⮵㟉攟 EILC 姽⭂炻⌛⮵ᷣả EI 䞍奢姽⭂䳸㝄䘬ᶨ农⿏㚨Ỷ炻Ữ奨⮇↢䎦ⶖ䔘䘬⎹ ⹎枭䚖Ỽ㭼ἳṵỶ炻㛒忦 39% 27%炻㓭⣏农⎗妨ᶱ栆Ṣ⒉䘬姽⭂ⶖ䔘ṵⰔ⎗ ㍍⍿䭬⚵ˤ⍰䵄⎰↮㜸䳸㝄⏰䎦↢烉ᷣả姽⭂烋㟉攟㔁ⷓ姽⭂ˣ㟉攟姽⭂烍ᷣả 㔁ⷓ姽⭂ˣ㔁ⷓ姽⭂烍ᷣả㟉攟姽⭂炻⌛Ụᷣ᷶ả⮵冒⮵㔁ⷓ䘬姽⭂庫䁢 ῷỶ炻侴㔁ⷓ㟉攟Ụ᷶⮵冒姽⎹庫檀炻㬌䎦尉ῤ⼿㶙ℍ㍊妶ˤ堐 3 㟉攟 EILC ⬠㟉㔁做Ṣ⒉ EI ⛐Ⰼ朊⎹⹎䞍奢ⶖ䔘ᷳ↮㜸䳸㝄
㟉攟 EILC(塓姽侭) ᷣả EI(塓姽侭) 㔁ⷓ EI(塓姽侭) Ⰼ朊/⎹⹎ M SD !a 姽⭂ ⶖ䔘b M SD ! a 姽⭂ ⶖ䔘b M SD ! a 姽⭂ ⶖ䔘b ᶨˣ冒ㆹ⮇奢 4.28 0.56 .910 4.09 0.55 .909 3.83 0.52 .876 1.ね䵺冒ㆹ⮇ 奢 4.30 0.65 .858 P>T 4.13 0.60 .821 3.94 0.58 .747 T>D 2.䱦㸾冒ㆹ姽 慷 4.26 0.61 .847 4.08 0.60 .840 3.84 0.57 .781 3.冒ᾉ 4.28 0.64 .762 D,T>P 4.04 0.66 .722 T>D 3.63 0.69 .692 T>D Ḵˣ冒ㆹ䭉䎮 4.28 0.55 .957 4.03 0.57 .957 3.78 0.53 .939 1.冒ㆹ㍏⇞ 4.24 0.66 .826 3.97 0.68 .804 P,T>D 3.67 0.67 .795 2.㬋⣏㖶 4.30 0.63 .811 4.06 0.66 .831 3.84 0.60 .756 P,T>D 3.怑ㅱ≃ 4.22 0.63 .819 3.99 0.66 .848 T>D 3.74 0.61 .773 4.ㆸ⯙≽㨇 4.31 0.59 .817 4.06 0.65 .861 3.79 0.64 .812 5.ᷣ≽ 4.26 0.64 .830 3.99 0.62 .805 P>D 3.74 0.61 .746 6.㦪奨 4.32 0.60 .832 4.11 0.64 .840 3.88 0.63 .786 P,T>D ᶱˣ䣦㚫⮇奢 4.29 0.59 .927 4.13 0.57 .914 3.88 0.54 .882 1.⎴䎮⽫ 4.30 0.65 .851 4.15 0.63 .828 3.97 0.62 .788 T>D 2.䳬䷼⮇奢 4.24 0.67 .818 D>P 4.01 0.67 .790 T>D 3.66 0.70 .771 3.㚵⊁ 4.33 0.62 .862 4.18 0.61 .828 3.93 0.59 .785 ⚃ˣ斄Ὢ䭉䎮 4.29 0.59 .969 4.09 0.59 .966 3.80 0.56 .951 1.㽨⊝ 4.25 0.64 .840 4.02 0.64 .845 3.70 0.67 .826 2.⼙枧 4.28 0.63 .840 4.07 0.65 .832 P,T>D 3.75 0.64 .786 3.䘤⯽ṾṢ 4.28 0.64 .868 4.12 0.64 .864 3.85 0.63 .813 4.嬲朑妠⨺ 4.26 0.64 .856 4.02 0.65 .835 P,T>D 3.67 0.64 .811 5.堅䨩䭉䎮 4.28 0.70 .842 4.08 0.69 .823 3.77 0.67 .766 6.⛀昲⎰ἄ 4.34 0.66 .924 4.19 0.65 .900 3.97 0.62 .863 姣烉a ㊯娚Ⰼ朊ㆾ⎹⹎ℏℐ悐柴枭姽⭂ᶨ农⿏䘬 ! ῤˤb 䴻 ANOVA ↮㜸䘬ḳ⼴㭼庫䘤䎦㟉攟 (P)ˣᷣả(D)㔁ⷓ(T)⮵娚⎹⹎ㆾⰌ朊䘬冒姽Ṿ姽㚱ⶖ䔘炻㬌嗽㛒↿ F ῤˤ
堐 4 㟉攟 EILC ⬠㟉㔁做Ṣ⒉ EI ⛐枭䚖䞍奢ⶖ䔘ᷳ↮㜸䳸㝄
柴枭 㟉攟 EILC(塓姽侭) ᷣả EI(塓姽侭) 㔁ⷓ EI(塓姽侭)
M SD 姽⭂ⶖ䔘a M SD 姽⭂ⶖ䔘a M SD 姽⭂ⶖ䔘a ᶨˣ冒ㆹ⮇奢 1.⮇奢ね䵺嬲⊾ 4.26 0.76 P>T 4.09 0.72 3.94 0.72 T>P,D 2.Ḯ妋ね䵺⼙枧 4.38 0.72 P>D,T 4.21 0.68 P>D,T 4.06 0.72 T>D 3.婧冒ㆹね䵺 4.26 0.73 4.08 0.69 3.83 0.70 4.Ḯ妋冒ㆹ⃒≋ 4.20 0.79 3.98 0.74 3.78 0.74 5.㉙㊩⮔⭡⽫ン 4.28 0.71 4.11 0.72 3.86 0.69 T>D 6.㍍⍿姽婾⚆棳 4.27 0.73 P>T 4.13 0.72 3.96 0.69 P,T>D 7.➡梲⃒⊊䃎溆 4.31 0.71 4.09 0.74 P,T>D 3.76 0.78 8.䘤㎖冒ㆹ⃒⊊ 4.28 0.70 P>D,T 4.05 0.71 T>D 3.75 0.72 9.㍍⍿⚘暋ⶍἄ 4.29 0.72 4.03 0.78 3.50 0.86 T>P,D Ḵˣ冒ㆹ䭉䎮 10.䭉䎮冒ㆹね䵺 4.21 0.71 3.98 0.73 3.70 0.72 11.堐䎦㰱叿⅟朄 4.26 0.73 3.96 0.75 P,T>D 3.64 0.74 12.⮎嶸冒ㆹ₡ῤ 4.39 0.68 4.14 0.72 3.91 0.70 13.℔攳冒ㆹᾉ⾝ 4.29 0.76 4.03 0.79 3.81 0.77 P,T>D 14.㈧娵冒ㆹ仢⣙ 4.21 0.77 4.02 0.78 3.79 0.72 T>P,D 15.ⶏ⥁嗽䎮暨㯪 4.21 0.74 3.97 0.75 T>D 3.71 0.72 16.怑ㅱ䳬䷼䓇㳣 4.16 0.76 3.96 0.78 P,T>D 3.75 0.75 17.⻰⿏怑ㅱ㊹㇘ 4.29 0.71 4.05 0.72 3.75 0.74 T>D 18.㊩临徥㯪䷦㓰 4.30 0.69 4.03 0.76 3.72 0.78 19.姽Ộ䚖㧁桐晒 4.26 0.70 4.01 0.73 3.70 0.77 20.㊩临冒ㆹ⬠佺 4.37 0.67 4.13 0.71 3.94 0.71 P,T>D 21.㲐慵冒ㆹ㓰䌯 4.29 0.72 4.04 0.71 3.80 0.72 22.㈲㎉∝忈㨇㚫 4.32 0.70 4.05 0.71 P,T>D 3.71 0.75 23.≯㕤㓡朑冲⇞ 4.17 0.80 3.88 0.78 3.71 0.79 24.ᶵ䓷㋓㉀⣙㓿 4.24 0.72 4.01 0.75 3.76 0.76 25.䚳⼭⇍Ṣ⃒溆 4.34 0.71 4.14 0.71 3.92 0.72 P,T>D 26.ᶵ㯋梺檀㛇⼭ 4.39 0.66 4.18 0.73 P>D 3.97 0.77 ᶱˣ䣦㚫⮇奢 27.奢⮇⛀昲ね䵺 4.17 0.77 4.10 0.73 3.88 0.73 T>P,D 28.倥ṾṢ奨溆 4.30 0.75 P>T 4.16 0.73 4.00 0.72 T>D 29.媏⮵⼭ṾṢ 4.42 0.70 4.20 0.72 4.02 0.76 30.℟㓧㱣㨇㓷⿏ 4.25 0.73 D>P 4.00 0.75 T>D 3.64 0.79 31.Ḯ妋㓧㱣忳ἄ 4.23 0.74 4.03 0.72 T>D 3.69 0.76 32.䵕㊩ね䵺㯋㯃 4.30 0.70 4.15 0.71 3.86 0.71 33.㩊夾㺧シ⹎ 4.26 0.69 4.11 0.68 3.85 0.69 34.㍸ὃ⽭天⋼≑ 4.41 0.69 P>T 4.29 0.71 4.07 0.72 炷临ᶳ堐炸
堐 4炷临炸 ⚃ˣ斄Ὢ䭉䎮 35.㽨崟ℙ沜栀㘗 4.22 0.74 3.96 0.74 P,T>D 3.67 0.76 36.㽨⊝槭䫾ṾṢ 4.32 0.72 4.10 0.73 3.81 0.77 37.㊯↢ℙ⎴䚖㧁 4.20 0.72 3.98 0.74 3.63 0.81 38.㈦↢怑⭄姜㯪 4.28 0.69 4.10 0.73 3.86 0.73 39.⺢䩳㓗㊩䵚䴉 4.37 0.70 4.12 0.74 P,T>D 3.78 0.76 P>T 40.傥℟⁁⼙枧≃ 4.20 0.78 3.99 0.77 P,T>D 3.61 0.79 41.Ḯ妋ṾṢ⃒≋ 4.26 0.70 4.09 0.74 3.80 0.74 42.㍸↢⍲㗪⚆棳 4.29 0.72 4.10 0.70 3.82 0.71 43.堐䎦≑Ṣ埴䁢 4.30 0.73 4.16 0.73 3.92 0.76 44.嬲朑㊹㇘攳∝ 4.29 0.74 4.04 0.75 3.67 0.76 45.⻟≃㓗㊩嬲朑 4.19 0.73 3.96 0.76 P,T>D 3.61 0.76 46.㚵嬲朑晄䣁 4.28 0.71 4.06 0.73 3.73 0.71 47.嗽䎮堅䨩㬏夳 4.29 0.76 4.08 0.74 3.76 0.73 48.㛅⎹ℙ⎴䎮゛ 4.26 0.75 4.08 0.75 3.79 0.75 49.㔋䘤⍳┬㯋㯃 4.42 0.71 4.23 0.72 4.07 0.72 50.ㆸ䁢㤟㧉㥄㧋 4.34 0.74 4.20 0.75 3.99 0.71 P>D,T 51.䥱㊩䅙⾙㈽ℍ 4.26 0.74 4.12 0.77 3.84 0.76 52.䆇忈⍳⤥斄Ὢ 4.34 0.72 4.21 0.74 3.99 0.75 姣烉a䴻 ANOVA ↮㜸䘬ḳ⼴㭼庫䘤䎦㟉攟(P)ˣᷣả(D)㔁ⷓ(T)⮵娚柴枭䘬冒姽Ṿ姽㚱ⶖ 䔘炻㬌嗽㛒↿ F ῤˤ
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ᶱ栆Ṣ⒉䞍奢姽⭂䳸㝄䘬斄倗⿏↮㜸䳸㝄夳堐 5ˤ⎗䘤䎦ᶱ栆Ṣ⒉冒姽䞍奢ᷳ攻 䘬䧵ⶖ䚠斄檀㕤⮵Ṿ姽䞍奢攻䘬䧵ⶖ䚠斄炻ὅ⸷㗗㟉攟冒姽炷r= .83 ~ .92炸烍ᷣả冒 姽炷r = .79 ~ .90炸烍㔁ⷓ冒姽炷r = .68 ~ .84炸烍㟉攟ᷣảṾ姽炷r = .57 ~ .71炸烍 ᷣả㔁ⷓṾ姽炷r = .41 ~ .62炸烍㟉攟㔁ⷓṾ姽炷r = .38 ~ .48炸炻忁堐䣢姽⭂㕡⺷ 姽⭂侭借⊁㗗⼙枧⚈䳈ˤ⍰䚠斄Ὢ㔠ῤ栗䣢ᶱ栆Ṣ⒉冒姽䞍奢䘬ᶨ农⿏庫檀炻⏰ 䎦㟉攟㚨檀炻ᷣả㫉ᷳ炻㔁ⷓ㚨Ỷ䘬ね⼊炻℞斄倗⿏忼ᷕ⹎⇘檀⹎䚠斄烊侴Ṿ姽悐 ↮炻㟉攟ᷣảṾ姽㚨檀炻㟉攟㔁ⷓṾ姽㚨Ỷ炻忁Ụ᷶冯䔞⇵⬠㟉埴㓧昶Ⰼ奒䔷 斄Ὢ䚠ᶨ农炻⎗傥㟉攟ᷣảˣᷣả㔁ⷓⷠ㍍妠炻Ḯ妋⼤㬌庫⣂炻㓭ℑ侭姽⭂ᶨ 农⿏庫檀炻侴㟉攟⣂⋲㔁ⷓ㍍妠⮹炻㓭Ḯ妋Ṏ⮹炻㓭⍵㗈↢姽⭂ᶨ农⿏䚠⮵庫Ỷˤ4 4 ! Ƞ௲ ػՉ ࡹᆶຑ᠘ Ꮲт ȡಃΜය 堐 5 㟉 攟 E IL C ⬠ 㟉 㔁 做 Ṣ ⒉ E I Ⰼ 朊 䞍 奢 斄 倗 ⿏ ᷳ ↮ 㜸 䳸 㝄 㟉攟 E IL C (塓 姽侭 ) ᷣả E I( 塓姽 侭 ) 㔁ⷓ E I( 塓姽 姽 ⭂ 侭 Ⰼ朊 冒 ㆹ ⮇ 奢 冒 ㆹ 䭉 䎮 䣦 㚫 ⮇ 奢 斄 Ὢ 䭉 䎮 冒 ㆹ ⮇ 奢 冒 ㆹ 䭉 䎮 䣦 㚫 ⮇ 奢 斄 Ὢ 䭉 䎮 冒 ㆹ ⮇ 奢 冒 ㆹ 䭉 䎮 㟉攟 冒ㆹ䭉䎮 .8 9 䣦㚫⮇奢 .8 4 .8 8 斄Ὢ䭉䎮 .8 3 .9 0 .9 2 ᷣả 冒ㆹ⮇奢 .6 7 .6 4 .6 1 .6 0 冒ㆹ䭉䎮 .6 4 .7 0 .6 7 .6 7 .8 8 䣦㚫⮇奢 .6 2 .6 7 .7 1 .6 7 .8 0 .8 8 斄Ὢ䭉䎮 .5 9 .6 5 .6 6 .6 9 .7 9 .9 0 .8 9 㔁ⷓ 冒ㆹ⮇奢 .4 8 .4 4 .4 0 .4 2 .5 5 .5 5 .4 9 .4 9 冒ㆹ䭉䎮 .4 4 .4 8 .4 4 .4 6 .5 1 .6 2 .5 6 .5 9 .8 1 䣦㚫⮇奢 .3 9 .4 2 .4 4 .4 3 .4 1 .5 2 .5 8 .5 3 .6 8 .8 2 斄Ὢ䭉䎮 .3 8 .4 2 .4 2 .4 6 .4 3 .5 5 .5 4 .6 1 .6 8 .8 4 姣烉 䁢䧵 ⶖ 䚠 斄Ὢ㔠炻 䘮 p < . 0 0 1 ˤ
୯λਠߏ ᆣ ඵችሦᏤ ૈΚ ᆶᏢਠ௲ ػΓ ᆣඵ ችᜢ ߯ϐϩ 堐 6 㟉 攟 E IL C ⬠ 㟉 㔁 做 Ṣ ⒉ E I Ⰼ 朊 䞍 奢 ⼙ 枧 斄 Ὢ ᷳ ↮ 㜸 䳸 㝄 㟉攟 E IL C (塓 姽侭 ) ᷣả E I( 塓姽 侭 ) 㔁ⷓ E I( 塓姽 侭 ) 姽 ⭂ 侭 Ⰼ朊 冒 ㆹ ⮇ 奢 冒 ㆹ 䭉 䎮 䣦 㚫 ⮇ 奢 斄 Ὢ 䭉 䎮 冒 ㆹ ⮇ 奢 冒 ㆹ 䭉 䎮 䣦 㚫 ⮇ 奢 斄 Ὢ 䭉 䎮 冒 ㆹ ⮇ 奢 冒ㆹ䭉䎮 䣦㚫⮇奢 斄 Ὢ 冒ㆹ⮇奢 .4 9 (. 4 5 2 ) .4 8 (. 2 3 3 ) 㟉攟 冒ㆹ䭉䎮 .2 1 .4 8 (. 4 8 3 ) .2 1 .1 5 .4 8 (. 2 2 7 ) 䣦㚫⮇奢 .2 4 (. 0 1 3 ) .5 3 (. 5 0 2 ) .4 5 (. 1 9 8 ) 斄Ὢ䭉䎮 .5 6 (. 4 8 2 ) .4 6 R 2 .4 6 .4 9 .5 1 .4 8 .2 3 .2 3 .2 0 ᷣả 冒ㆹ⮇奢 . 4 9 (. 4 5 1 ) .3 1 (. 3 0 3 ) -. 1 7 -. 2 6 -. 2 4 冒ㆹ䭉䎮 .4 6 (. 4 8 2 ) .1 8 .2 7 (. 0 1 6 ) .6 2 (. 3 8 4 ) .2 3 .2 䣦㚫⮇奢 . 2 3 (. 0 1 9 ) .2 6 (. 0 1 5 ) .5 5 (. 5 0 2 ) .2 6 (. 0 1 5 ) .5 9 (. 3 4 0 ) 斄Ὢ䭉䎮 .4 6 (. 4 8 0 ) .1 6 . 6 1 R 2 .4 7 .5 0 .5 1 .4 9 .3 2 .3 9 .3 5 㔁ⷓ 冒ㆹ⮇奢 . 4 0 (. 2 3 3 ) .1 6 .2 0 (. 0 2 2 ) .3 8 (. 2 9 9 ) .1 4 冒ㆹ䭉䎮 . 1 2 .3 4 (. 2 2 7 ) .2 1 (. 0 1 4 ) .5 1 (. 3 8 6 ) .2 5 (. 0 2 1 ) .2 6 (. 0 1 9 ) 䣦㚫⮇奢 .3 2 (. 1 9 8 ) .3 8 (. 3 4 0 ) 斄Ὢ䭉䎮 .1 8 (. 0 1 8 ) .3 3 (. 2 1 4 ) .3 9 (. 3 7 2 ) R 2 .2 4 .2 3 .2 1 .2 3 .3 1 .3 9 .3 6 .3 9 姣烉 ㊔嘇 ⢾ 㗗 㧁㸾⊾ 徜 㬠 Ὢ 㔠炻 ㊔嘇 ℏ 㗗 R 2 ⡆≈ ῤ ʁ! .0 1 侭炻 ↿㗗婧 㔜 R 2 ˤ䘮 p < . 0 0 1 ˤ
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ẍ徸㬍徜㬠㍊妶ᶱ栆Ṣ⒉Ⰼ朊䞍奢姽⭂䳸㝄䘬䚠Ḻ⼙枧⿏↮㜸䳸㝄夳堐 6ˤ栗䣢 ↢ᶱ栆Ṣ⒉姽⭂䞍奢℟㚱⼙枧斄Ὢ炻㟡㒂 R2 ⎗夳⼙枧䦳⹎ὅ⸷㗗ᷣảṾ姽㟉攟炷R2 = .47 ~ .51炸烍㟉攟Ṿ姽ᷣả炷R2 = .46 ~ .51炸烍㔁ⷓṾ姽ᷣả炷R2 = .31 ~ .39炸烍ᷣ ảṾ姽㔁ⷓ炷R2 = .32 ~ .39炸烍㔁ⷓṾ姽㟉攟炷R2 = .21 ~ .24炸烍㟉攟Ṿ姽㔁ⷓ炷R2 = .20 ~ .23炸炻忁Ụ᷶ḇ冯䔞⇵⬠㟉埴㓧昶Ⰼ奒䔷斄Ὢ䚠ㅱ炻⌛⼊ㆸᶱ䳬⼙枧斄Ὢ烉㟉攟 ᷣả烍ᷣả㔁ⷓ烍㟉攟㔁ⷓ炻栗䣢姽⭂奺⹎姽⭂侭借⊁㗗⼙枧⚈䳈炻シ␛ 叿⡆忚 EI ㆾ EILC ⎗┬䓐Ṣ⒉借⊁⼊ㆸ䘬昶Ⰼ斄ὪḰẍ⋼≑ˤ ⎎⢾奨⮇堐 6 ᷕ℟栗叿⼙枧斄Ὢ䘬Ⰼ朊嬲枭炻㖶栗⏰䎦↢⮵ㅱ斄Ὢ炻⌛㟉攟 EILC 䘬冒ㆹ⮇奢Ⰼ朊䞍奢⮵ᷣả EI 䘬冒ㆹ⮇奢Ⰼ朊䞍奢㚫㚱⼙枧斄Ὢ炻㟉攟 EILC 䘬冒 ㆹ䭉䎮Ⰼ朊䞍奢⮵ᷣả EI 䘬冒ㆹ䭉䎮Ⰼ朊䞍奢ḇᶨ⭂㚱⼙枧斄Ὢ炻℞检栆㍐炻㬌䧖 ⮵ㅱ斄Ὢシ␛叿⡆忚Ṣ⒉䘬㝸Ⰼ朊 EI ㆾ EILC ḇ㚫⇑㕤⡆忚ṾṢ䚠⎴Ⰼ朊䘬 EI ㆾ EILC炻忁℟㚱䧵㤝䘬㔁做シ佑炻ῤ⼿慵夾ˤѲȃኇԒϷݙ๖ݎġ
㟡㒂⎹ᶳ柀⮶⎹ᶲ柀⮶䘬㤪⾝炻⎬㥳⿅↢ 10 䧖⎗傥䘬⼙枧斄Ὢ㧉⺷忚埴侫 槿炻䳸㝄⤪堐 7ˤ⛐⎹ᶳ柀⮶悐↮炻㟡㒂⼹嶗Ὢ㔠ˣ 2 RMSEA 䫱㧉⺷姽Ộ㊯㧁Ἦ 䵄⎰⇌㕟炻ẍˬᷣả 㔁ⷓ˭ˣˬ㟉攟 ᷣả炻㟉攟 㔁ⷓ˭ℑ㧉⺷庫Ἓ炻㛒Ἦ⎗忚 ᶨ㬍ẍ MG 䫾䔍炷Jöreskog & Sörbom, 1993炸炻ᾖ㬋⺢䩳怑惵㧉⺷烊侴ẍ㭼庫ⶊ䉨㧉⺷↮㜸 !"2 df=1䘬㕡⺷炻⇯䡢娵↢ˬ㟉攟 ᷣả˭ˬ㟉攟 㔁ⷓ˭ℑ㡅⼙枧⼹嶗 ℟㚱シ佑ˤ㎃妨ᷳ炻㊩⎹ᶳ柀⮶奨溆㗪炻⎗䘤䎦ˬᷣả 㔁ⷓ˭ˣˬ㟉攟 ᷣả炻㟉 攟 㔁ⷓ˭ℑᾳ⼙枧斄Ὢῤ⼿慵夾炻⯌℞㗗⼴侭炻栗䣢⡆忚㟉攟 EILC ⮯傥⣈㬋⎹⼙ 枧ᷣả EI 㔁ⷓ EI炻忁℟㚱⮎⊁⍫侫₡ῤˤ 军㕤⎹ᶲ柀⮶悐↮炻㟡㒂⼹嶗Ὢ㔠 2 RMSEA 䫱㧉⺷姽Ộ㊯㧁 䵄⎰⇌㕟炻 ẍˬ㔁ⷓ ᷣả˭ˣˬ㔁ⷓ 㟉攟炻㔁ⷓ ᷣả˭ℑ㧉⺷庫Ἓ炻傥忚ᶨ㬍ẍ MG 䫾䔍炻 ᾖ㬋⺢䩳怑惵㧉⺷烊⎎㍉埴㭼庫ⶊ䉨㧉⺷↮㜸 !"2 df=1䘬㕡⺷炻䡢娵↢ˬ㔁ⷓ 㟉 攟˭ˬ㔁ⷓ ᷣả˭ℑ㡅⼙枧⼹嶗℟㚱シ佑ˤ㎃妨ᷳ炻㊩⎹ᶲ柀⮶奨溆㗪炻ˬ㔁ⷓ ᷣả˭ˣˬ㔁ⷓ 㟉攟炻㔁ⷓ ᷣả˭ℑ⼙枧斄Ὢῤ⼿慵夾炻⼴侭シ␛叿⡆忚㔁ⷓ EI 㚱≑㕤㬋⎹⼙枧㟉攟 EILC ᷣả EI炻㬌⇑㕤⮎⊁⍫侫ˤ
堐 7 㟉攟 EILC ⬠㟉㔁做Ṣ⒉ EI Ⰼ朊䞍奢⼙枧斄Ὢ㧉⺷ᷳ↮㜸䳸㝄炷SEM 悐↮炸
㧉⺷a 㧉⺷姽Ộ
⼹嶗Ὢ㔠 "2/!"2, df RMSEA SRMR AGFI NNFI ECVI ᶨˣ⎹ᶳ柀⮶斄Ὢ 1.㟉攟 ᷣả 0.92* 586.50*, 19 0.235 0.066 0.59 0.83 1.15 2.㟉攟 㔁ⷓ 0.93* 490.94*, 19 0.215 0.058 0.65 0.53 0.97 3.ᷣả 㔁ⷓ 0.96* 116.33*, 19 0.097 0.02 0.90 0.98 0.28 4.㟉攟 ᷣả,㟉攟 㔁ⷓ 0.97*, 0.98* 519.74*, 52 0.129 0.047 0.79 0.94 1.06 5.㟉攟 㔁ⷓ,ᷣả 㔁ⷓ, r㟉攟ᷣả#0 0.39*, 0.59* 519.44*, 51 0.163 0.047 0.79 0.94 1.06 6.㟉攟 㔁ⷓ,ᷣả 㔁ⷓ, r㟉攟ᷣả=0 0.54*, 0.80* 795.69*, 52 0.163 0.38 0.70 0.89 1.57 7.㟉攟 ᷣả 㔁ⷓ 0.95*, 0.98* 545.12*, 52 0.133 0.047 0.78 0.94 1.11 8.㟉攟 㔁ⷓ ᷣả 0.96*, 0.97* 522.45*, 52 0.130 0.047 0.79 0.94 1.07 9.㟉攟 ᷣả,㟉攟 㔁ⷓ,ᷣả 㔁ⷓ 0.93*, 0.39*, 0.59* 519.44*, 51 0.130 0.047 0.79 0.94 1.06 10.㟉攟 ᷣả,㟉攟 㔁ⷓ,㔁ⷓ ᷣả 0.21, 0.95*, 0.76* 519.44*, 51 0.131 0.047 0.79 0.94 1.06 4 vs. 9烉ᷣả 㔁ⷓ 0.30, 1 7 vs. 9烉㟉攟 㔁ⷓ 25.68*, 1 6 vs. 9烉㟉攟 ᷣả 276.25*,1 Ḵˣ⎹ᶲ柀⮶斄Ὢ 1.ᷣả 㟉攟 0.92* 586.50*, 19 0.235 0.066 0.59 0.83 1.15 2.㔁ⷓ 㟉攟 0.93* 490.94*, 19 0.215 0.058 0.65 0.53 0.97 3.㔁ⷓ ᷣả 0.96* 116.33*, 19 0.097 0.02 0.90 0.98 0.28 4.ᷣả 㟉攟,㔁ⷓ 㟉攟, r㔁ⷓᷣả#0 0.28, 0.67* 519.44*, 51 0.131 0.047 0.79 0.94 1.06 5.ᷣả 㟉攟,㔁ⷓ 㟉攟, r㔁ⷓᷣả=0 0.60*, 0.69* 823.87*, 52 0.166 0.40 0.70 0.88 1.62 6.ᷣả 㔁ⷓ 㟉攟 0.97*, 0.96* 522.45*, 52 0.130 0.047 0.79 0.94 1.07 7.㔁ⷓ ᷣả 㟉攟 0.98*, 0.95* 545.12*, 52 0.133 0.047 0.78 0.94 1.11 8.ᷣả 㔁ⷓ,ᷣả 㟉攟,㔁ⷓ 㟉攟 0.96*, 0.28, 0.67* 519.44*, 51 0.131 0.047 0.79 0.94 1.06 9.㔁ⷓ ᷣả,ᷣả 㟉攟,㔁ⷓ 㟉攟 0.96*, 0.28, 0.67* 519.44*, 51 0.131 0.047 0.79 0.94 1.06 10.㔁ⷓ ᷣả,㔁ⷓ 㟉攟 0.97*, 0.96* 522.45*, 52 0.130 0.047 0.79 0.94 1.06 5 vs. 9烉㔁ⷓ ᷣả 304.43*, 1 7 vs. 9烉㔁ⷓ 㟉攟 25.68*, 1 6 vs. 8烉ᷣả 㟉攟 3.01, 1
姣烉aˬ㟉攟˭㊯㟉攟 EILC炻ˬᷣả˭㊯ᷣả EI炻ˬ㔁ⷓ˭㊯㔁ⷓ EIˤ*p < .05
ℵ侭炻ἧ䓐⇵徘䌚⼿䘬ˬ㟉攟 ᷣả炻㟉攟 㔁ⷓ˭ˬ㔁ⷓ 㟉攟炻㔁ⷓ ᷣả˭ℑ㧉⺷㤪⾝炻⺢䩳ℑᾳ ANP 㧉⺷夳⚾ 3 ⚾ 4炻姕⭂ᶱ栆Ṣ⒉冒姽䘬 EILC EI ⎬Ⰼ朊⼤㬌⬀⛐䚠Ḻ斄倗䘬斄Ὢ炻侴㟉攟 EILC 㚫⼙枧ᷣả EI 㔁ⷓ EI炻㔁ⷓ EI Ṏ㚫⼙枧㟉攟 EILC ᷣả EIˤẍ䵚䴉↮㜸㱽↮㜸⎬栆Ṣ⒉Ⰼ朊䘬䚠⮵㪲慵ῤ䳸 㝄夳堐 8炻栗䣢ᶵ婾⎹ᶳ柀⮶ㆾ⎹ᶲ柀⮶炻䚠⮵㪲慵悥㗗㟉攟 EILC炷0.3514炸烍ᷣ ả EI炷0.3351炸烍㔁ⷓ EI炷0.3134炸炻Ṏ⌛⡆忚㟉攟 EILC ㅱⰔ㚨⃒⃰炻℞㫉㗗⡆忚 ᷣả EI ⍲㔁ⷓ EIˤ⎎奨⮇⎹ᶲ柀⮶㗪㟉攟 EILC ⮵ᷣả EI 䘬䚠⮵⼙枧炷㪲慵䁢 0.1276
~ 0.1306炸檀㕤⮵㔁ⷓ EI 䘬⼙枧炷㪲慵䁢 0.1196 ~ 0.1225炸炻ᶱ栆Ṣ⒉Ⰼ朊䘬䚠⮵㪲 慵炷夳堐 8 䘬ⶎ㪬䚠⮵㪲慵ῤ炸ḇ㗗䚠ầね⼊烊军㕤⎹ᶳ柀⮶㗪炻㔁ⷓ EI ⮵㟉攟 EILC 䘬䚠⮵⼙枧炷㪲慵䁢 0.1278 ~ 0.1283炸檀㕤⮵ᷣả EI 䘬⼙枧炷㪲慵䁢 0.1205 ~ 0.1234炸炻ᶱ栆Ṣ⒉Ⰼ朊䘬䚠⮵㪲慵炷夳堐 8 䘬⎛㪬䚠⮵㪲慵ῤ炸Ṏ夳栆Ụね⼊ˤ⎎ ⢾ᶵ婾⎹ᶳ柀⮶ㆾ⎹ᶲ柀⮶炻⛯⎗夳Ⰼ朊䚠⮵㪲慵ⶖ䔘ᶨ农⿏䎦尉炻⤪㟉攟 EILC ⮵ ᷣả EI 㔁ⷓ EI 䘬⼙枧⣏⮷枮⸷悥㗗䣦㚫⮇奢烍冒ㆹ⮇奢ㆾ斄Ὢ䭉䎮烍冒ㆹ䭉 䎮炻忁シ␛叿⡆忚㟉攟 EILC ㆾᷣả㔁ⷓ EI炻⮯⮵ṾṢˬ䣦㚫⮇奢˭Ⰼ朊䘬 EILC
ㆾ EI ⼙枧㚨⣏炻㫉䁢ˬ冒ㆹ⮇奢˭ㆾˬ斄Ὢ䭉䎮˭ˣˬ冒ㆹ䭉䎮˭炻忁⎗ὃ⮎⊁⍫侫ˤ
⚾ 4 㟉攟 EILC ⬠㟉Ṣ⒉ EI ⛐⎹ᶲ柀⮶㗪ᷳ⼙枧斄Ὢ㧉⺷炷ANP 悐↮炸 堐 8 㟉攟 EILC ⬠㟉Ṣ⒉ EI ⛐⎹ᶳ⎹ᶲ柀⮶㗪⎬Ⰼ朊ᷳ䚠⮵㪲慵炷ANP 悐↮炸 ⎹ᶳ柀⮶(㟉攟 EILC ⼙枧) ⎹ᶲ柀⮶(㔁ⷓ EI ⼙枧) ⍿⼙枧侭 Ⰼ朊 普佌䞑昋/㤝旸䞑昋ῤ 䚠⮵㪲慵ῤa 普佌䞑昋/㤝旸䞑昋ῤ 䚠⮵㪲慵ῤa 㟉攟 EILC 0.3514 0.3514 ᷣả EI 0.3351 0.3351 㔁ⷓ EI 0.3134 0.3134 㟉攟 EILC 冒ㆹ⮇奢 0.0293 0.1279ġ 0.1125 冒ㆹ䭉䎮 0.0292 0.1278ġ 0.1124 䣦㚫⮇奢 0.0294 0.1283ġ 0.1129 斄Ὢ䭉䎮 0.0293 0.1280ġ 0.1127 ᷣả EI 冒ㆹ⮇奢 0.1292 0.1113 0.1220ġ 0.1078 冒ㆹ䭉䎮 0.1276 0.1100 0.1205ġ 0.1088 䣦㚫⮇奢 0.1306 0.1124 0.1234ġ 0.1114 斄Ὢ䭉䎮 0.1293 0.1114 0.1221ġ 0.1170 㔁ⷓ EI 冒ㆹ⮇奢 0.1210 0.1096 0.0262 冒ㆹ䭉䎮 0.1196 0.1083 0.0259 䣦㚫⮇奢 0.1225 0.1110 0.0265 斄Ὢ䭉䎮 0.1201 0.1088 0.0260 姣烉a䁢⮎槿⿏⃒⃰ῤˤ
ӂȃ๖፣ᇄ࡚ដġ
䷥䳸㛔䞼䨞䘬㍊妶炻⼿䞍㟉攟ね䵺㘢ㄏ柀⮶傥≃冯ᷣả㔁ⷓね䵺㘢ㄏᶱ侭⼤ 㬌斄倗炻ᶼ晐叿柀⮶⼊ン炷㊯⎹ᶳ柀⮶ㆾ⎹ᶲ柀⮶炸⮵ㅱ↢ᶵ⎴䘬⼙枧斄Ὢ炻᷎⼊ ㆸ⣂ᾳ⼙枧斄Ὢ㧉⺷⼙枧㪲慵橼䲣炻㬌㊯↢⡆忚㟉攟ね䵺㘢ㄏ柀⮶傥≃冯ᷣả 㔁 ⷓ ね 䵺 㘢 ㄏ ㅱ 夾 䁢 ⎴ ᶨ ẞ ḳ 炻 ℑ 侭 ㅱ ⬀ ⛐ 䚠 Ḻ ⡆ 䙲 㓰 ㅱ 炷 the effects of co-improvement炸炻㬌䁢㛔䞼䨞⮵䚠斄⬠䎮⮎⊁䘬₡ῤ⛐ˤ㟡㒂⇵徘䞼䨞䘤䎦炻 ẍᶳ㍸↢䳸婾⺢嬘ὃ⍫侫烉Ιȃ๖፣ġ
炷ᶨ炸⮵ね䵺㘢ㄏ柀⮶傥≃ね䵺㘢ㄏ䘬䞍奢⍿姽⭂侭借⊁ῷ婌⼙枧⮷ ⇵徘䞼䨞䳸㝄栗䣢ᶱ栆Ṣ⒉⮵Ⰼ朊䞍奢䃉ⶖ䔘炻⮵ᷣả EI ⎹⹎枭䚖䞍奢䘬姽 ⭂ⶖ䔘㚨⣏炻⮵㟉攟 EILC ⎹⹎枭䚖䞍奢姽⭂䘬ⶖ䔘㚨⮷炻侴⎹⹎枭䚖↢䎦ⶖ䔘 䘬㭼ἳ㛒忦 39% 27%炻栗䣢ᶱ栆Ṣ⒉䘬 EILC EI 䞍奢姽⭂晾㚱⮷ⶖ䔘炻Ữ㔜橼 姽⭂ᶨ农⿏ṵ檀炻⌛ EILC EI 䞍奢⍿姽⭂侭借⊁⚈䳈⼙枧⮷炻↢䎦姽⭂侭借⊁ῷ 婌ね⼊Ỷˤ 炷Ḵ炸㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ斄倗檀炻⍿姽⭂奺⹎⼙ 枧⣏ ᶱ栆Ṣ⒉⮵ EILC EI 䘬䞍奢姽⭂䁢ᷕ军檀⹎斄倗炻冒姽䞍奢䚠斄檀㕤Ṿ姽䞍 奢䚠斄炻㟉攟ᷣả姽⭂䞍奢䚠斄㚨檀炻㟉攟㔁ⷓ姽⭂䞍䘬䚠斄㚨Ỷ炻㬌栗䣢㟉 攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ䘬䞍奢⼤㬌䚠斄炻冯冒姽ˣṾ姽姽⭂ 奺⹎斄倗檀ˤ 炷ᶱ炸㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏṌḺ⼙枧炻⼊ㆸ斄Ὢ㧉⺷ 㛔䞼䨞⮎嫱侫槿䘤䎦ᶱ栆Ṣ⒉䞍奢⬀⛐䚠⎴Ⰼ朊⮵ㅱ⼙枧䘬斄Ὢ炻ḇㆸ䩳ᷣả EI ⼙枧㔁ⷓ EIˣ㟉攟 EILC ⼙枧ᷣả EI 㔁ⷓ EIˣ㔁ⷓ EI ⼙枧ᷣả EIˣ㔁ⷓ EI ⼙枧㟉攟 EILC ᷣả EI 䫱⚃䳬⼙枧斄Ὢ㧉⺷炻⍰㟉攟 EILC 䚠⮵㪲慵㚨⣏炻㔁ⷓ EI 㚨⮷炻侴䣦㚫⮇奢Ⰼ朊㪲慵㚨⣏炻冒ㆹ䭉䎮Ⰼ朊㚨⮷ˤ忁堐䣢㟉攟ね䵺㘢ㄏ柀⮶ 傥≃冯⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ㚱ṌḺ⼙枧斄Ὢ炻⡆忚㟉攟 EILC 㚱≑㕤㍸⋯㔁ⷓᷣ ả䘬 EI炻⍵ᷳṎ䃞ˤΠȃ࡚ដġ
炷ᶨ炸⽒⸷㻠忚㍐≽㍸⋯㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ㕡㟰 ⇵㔀⍲㟉攟 EILCˣᷣả EI 㔁ⷓ EI ᶱ侭檀斄倗炻᷎⼊ㆸ⚃䧖⼙枧斄Ὢ㧉⺷炻 ᶼ㟉攟 EILC 䚠⮵㪲慵㚨⣏炻㔁ⷓ EI 㚨⮷炻忁堐䣢ᷣ䭉㔁做埴㓧㨇斄⎗㒂㬌夷∫㟉 攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ㕡㟰炻㚱妰䔓⿏䲣↿⊾㍐≽㍸⋯ EILC EI炻ℏ⭡⃰慵夾➡梲ね䵺⮇奢炻ℵね䵺䭉䎮炻➡妻⬱㌺㫉⸷䁢⃰⻟⊾㟉攟䘬 EILC炻 䃞⼴㍸⋯ᷣả㔁ⷓ䘬 EIˤ 炷Ḵ炸㟉攟⭄冒ㆹ⻟⊾ね䵺㘢ㄏ柀⮶傥≃炻ẍ⺽䘤⬠㟉㔁做Ṣ⒉㍸⋯ね䵺㘢ㄏ 㬌䞼䨞㊯↢㟉攟 EILC ᶵ婾⛐⎹ᶲ柀⮶ㆾ⎹ᶳ柀⮶㗪炻℞Ⰼ朊㪲慵悥䚠⮵庫檀炻 ➢㕤ᶨ凔⬠㟉埴㓧庫㘖念⼊ㆸ⎹ᶳ柀⮶䘬ね⼊炻ᶼ㟉攟屈㚱䵄䎮㟉⊁借屔炻ẍ㟉 攟⻟⊾冒幓 EILC ⮎Ⱄ慵天炻᷎⎗傥忚侴㽨䘤ᷣả㔁ⷓ㍸⋯冒䘬 EI炻侴㪲慵ῤ ㊯↢㟉攟㫚㍸⋯ EILC炻⎗⃰⽆㓡┬䣦㚫⮇奢斄Ὢ䭉䎮ℑⰌ朊叿ㇳˤ 炷ᶱ炸姕妰墯槿㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ね䵺㘢ㄏ⼙枧斄Ὢ㪲 慵㛔䞼䨞䴻 SEM ANP ↮㜸炻䌚农ᶨṃ傥婒㖶㟉攟 EILCˣᷣả EI 㔁ⷓ EI ᶱ 侭斄Ὢ䘬⼙枧斄Ὢ㧉⺷⍲䚠⮵㪲慵橼䲣炻㩊槿借⊁⼙枧ˤ䁢䡢ᾅ⺢㥳庫ᶵ⍿䈡⿏ ῷ婌⼙枧䘬⼙枧斄Ὢ㧉⺷⍲䚠⮵㪲慵橼䲣炻ẍ⇑㕤㍐⺋⺢㥳䎮婾炻⼴临䞼䨞㗪⎗ ℵ侫槿⿏⇍ˣ㚵⊁⸜屯ˣ⸜漉ˣ⬠㬟ˣ⬠㟉⍲⛘⋨䈡⿏䘬⼙枧炻㒂ẍ㍸⋯㧉⺷䘬嶐 㧋㛔㓰⹎ˤ 炷⚃炸ℤ㍉岒⿏姒婯⮎⛘奨⮇炻墯槿㟉攟ね䵺㘢ㄏ柀⮶傥≃⬠㟉㔁做Ṣ⒉ ね䵺㘢ㄏ⼙枧斄Ὢ ⛐㛔䞼䨞ᷕἧ䓐慷⊾䞼䨞㈨埻↮㜸㟉攟ˣᷣả㔁ⷓ䘬䞍奢屯㕁炻婒㖶㟉攟 EILCˣᷣả EI 㔁ⷓ EI ᶱ侭䘬⼙枧斄Ὢ㧉⺷⍲䚠⮵㪲慵橼䲣ˤ䃞侴柀⮶㗗柀⮶侭 塓柀⮶侭ᷳ攻墯暄Ḻ≽䘬埴䁢炻⼙枧嬲⚈枿⣂炻⮵㬌慷⊾↮㜸ṵ㚱Ὗ旸炻⼴临䞼 䨞⎗㍉䓐⋲䳸㥳⿏姒婯ˣ⮎⛘奨⮇䫱㈨埻炻庼≑Ḯ妋ᶱ栆Ṣ⒉ EILC EI 䘬Ḻ≽ね ⼊炻㚜⡆䙲㧉⺷⑩岒ˤ
ՃМᝦġ
叱忋䤢炷2004炸ˤ沍䝘㔁做柀⮶䎮⾝ᷳ⎊㜿ȹȹ㔁做柀⮶䎮⾝ᷳ⇅㬍䵄奨ˤ㔁做䞼䨞 㚰↲炻124炻96-108ˤ 叱忋䤢炷2007炸ˤ⚳ᷕ⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃ᷳ㭼庫ˤ䔞ẋ㔁做䞼䨞炻15(1)炻39-76ˤ 叱忋䤢炷2008炸ˤᶵ⎴栆⇍姽慷侭⮵⚳⮷㟉攟柀⮶傥≃䞍奢姽慷ᷳ㭼庫ˤⷓ⣏⬠⟙ 㔁做栆炻53(3)炻1-30ˤ 叱忋䤢ˣ昛⿉⏃ˣ∱⍇Ṑ炷2009炸ˤᶵ⎴⿏⇍⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃ᷳ㭼庫ˤ⚳ 㮹㔁做䞼䨞⬠⟙炻22炻25-52ˤ ∱⍇Ṑ炷2005炸ˤ⚳⮷㟉攟ね䵺㘢ㄏ柀⮶傥≃⼙枧⚈䳈ᷳ䞼䨞ˤ⚳䩳㙐⋿⚳晃⣏⬠㔁 做㓧䫾冯埴㓧⬠䲣䡑⢓婾㔯炻㛒↢䇰炻⋿㈽䷋ˤCaruso, D. R., & Salovey, P. (2004). The emotionally intelligent manager. San
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