建議 - 探討企業之供應商關係、信任與知識分享對組織績效的影響

一、對實務界的建議

本研究針對信任、供應商關係與知識分享對績效的影響作深入的研究，發現影響供應商關係與知識分享行為的前提因素其實是信任，實證結果顯示信任對於強化知識分享與供應商關係有顯著的影響。這表示企業在從事供應商整合與合作時，不應只專注在設備與流程或是產品上的配合，反而應著重在增強彼此間的信任，從經濟上面的益處到資訊分享，

最後達到認同的一致，才能真正強化供應商關係。

另外本研究發現組織內外部的知識分享行為對於組織績效有顯見的影響。企業供應商間的知識分享行為可以加快製造的流程與產品設計的速度，提高整體效率。因此企業除了建立暢通且安全的 IT 系統外，也需要提升供應商關係，來提高雙方知識分享的意願與效果。

此外，信任會透過供應商關係與知識分享行為來影響績效，所以企業在建立整體供應商時，

不僅只是建立硬體的設備，更需要好好培養與供應商的信任，建立共同的願景與承諾，才能夠讓使企業績效更好，建立更進一步的競爭力。

二、對後續研究者的建議

(一)、加入協同氣候的探討

本研究中討論信任、供應商關係與知識分享行為對組織績效的影響，相對於供應商關係，可以再加入協同氣候的討論，協同氣候包含協同網路、合作關係等水平或垂直的關係，能夠更具體的對組織績效提出解釋。

(二)、擴大研究範圍與對象

由於本研究樣本的產業仍偏向科技業為主，未來樣本可以擴至金融或是其他傳統產業，同時可以擴充樣本數，藉由增加產業面並充實樣本數，達到研究的深度與廣度。

（三）、採用多種分析方法進行研究

本研究受限於樣本數採用淨最小平方法進行結構方程模型的探討，在未來的研究中，建議可以多採用其他結構方程的模型或以 LISREL 等不同軟體來作驗證，以求更完整的分析結果。

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附件-問卷

電話：(03)5712121 轉 57135 電子郵件guesser0618@hotmail.com

二、問卷內容

Botkin(2000)在《Smart Business：How knowledge communities can

revolutionize your company》一書中，提出企業知識社群意指一群人對於有形的企業目標共同激發熱情，彼此創造、分享與使用新的知識

知識社群定義:

Botkin(2000)在《Smart Business：How knowledge communities can

revolutionize your company》一書中，提出企業知識社群意指一群人對於有形的企業目標共同激發熱情，彼此創造、分享與使用新的知識

知識社群定義:

Botkin(2000)在《Smart Business：How knowledge communities can

revolutionize your company》一書中，提出企業知識社群意指一群人對於有形的企業目標共同激發熱情，彼此創造、分享與使用新的知識

在文檔中探討企業之供應商關係、信任與知識分享對組織績效的影響 (頁 79-89)