建議 - 資訊技術創新與應用之相關指標分析 - 營建產業知識地圖與管理

第五章資訊技術創新與應用之相關指標分析

6.2 建議

由圖24，未來將回函數量增加後，透過回函資料，首先可分析企業基本資料，用以瞭解回函企業之企業規模，並將企業規模與資訊技術應用狀態及企業知識分享程度進行交叉分析，用以瞭解企業規模與資訊技術應用狀態及企業知識分享程度之相關性；再者探討應用狀態是否與知識分享程度成正相關，且知識分享程度佳之企業通常採用哪些資訊技術，知識分享程度差之企業是否可學習知識分享程度高之企業應用資訊技術，藉以提昇績效；接著，可針對資訊技術之現在與未來效益探討目前、未來具潛力之資訊技術有哪些，用以提供未來政府補助時之參考建議；此外，可利用資訊技術之影響因子配合複回歸分析，探討具預測力之各項資訊技術之影響因素及重要序位，最後，依據上述之各項交叉分析研擬相關之政府補助策略，提供於政府單位參考。茲將未來可繼續延伸之問題整理如下：

1.企業規模與知識分享程度之相關性?

2.企業規模與資訊技術應用狀態之相關性?

3.資訊技術應用狀態是否與知識分享程度成正相關?

4.分享程度佳之企業通常應用哪些資訊技術?

5.目前、未來具潛力之資訊技術有哪些?

6.各項資訊技術具預測力之影響因子為何?

7.研擬相關之政府補助策略

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附錄一：營建業資訊技術創新及應用調查問卷

營建業資訊技術創新及應用調查問卷

各位工程先進您好：

本問卷目的係為調查營建產業應用資訊技術程度及效益，由於貴企業屬營建產業前 100 大企業，資訊技術之應用及經營績效皆為業界標竿，貴企業資訊技術之應用經驗更係本研究重要之資料來源，盼您能撥冗填寫。本調查資料僅供研究分析使用，個別資料絕不單獨對外發表，若您對於問項有不清楚或任何意見，歡迎您隨時以電話或 e-mail 與我們聯絡。亦請您於 2004 年 X 月 X 日前回覆問卷，

感謝您的配合與協助，祝您健康如意!

國立交通大學土木工程研究所營建工程與管理組

指導教授：曾仁杰教授研究生：吳冰、林睿陞聯絡電話：(03)5712121 ext 54941 Email： linrason.cv91g@nctu.edu.tw

0956020412

通訊地址：(300)新竹市大學路 1001 號交通大學土木系工程二館 115 室填表人姓名：職稱：

聯絡電話：聯絡住址：

e-mail：

是否願意收到研究成果 □ 是 □ 否

第一部份企業基本資料

^{(請於} 填寫，或於適當 □ 內打√)

1.1 企業名稱： 1.2 企業位於：市（縣） 1.3 企業年齡： 1.4 員工人數： 1.5 企業資本額：億元 1.6 平均年營業額：億元 1.7 資訊部門成立年數？

□ 無 □ 1 年內 □ 1-3 年 □ 3-5 年 □ 5-7 年 □ 7-9 年 □ 10 年以上 1.8 資訊部門人數？ (無資訊部門免填 )

□ 1-5 人 □ 5-10 人 □ 10-15 人 □ 15-20 人 □ 20 人以上

第二部份企業知識分享之程度

請依貴企業目前知識分享之情況回答下列問題。 (請在適當位置打 √)

指標說明

^{非常不}

同意

不同

意尚可 同意 非常 同意

資訊交流指標

經驗交流模式貴企業關鍵資料及經驗可透過 Web 方式於企業內部交流與分享。 □ □ □ □ □

記錄儲存有用性貴企業員工能從公司檔案資料中獲得有用資訊。 □ □ □ □ □

員工互動性貴企業同事間常有私下閒談討論時間(例如： Tea Time)。 □ □ □ □ □

經驗儲存性貴企業員工經驗可利用文件方式有效儲存。 □ □ □ □ □

知識管理環境指標

知識介面貴企業之員工知識能互相交流，並強化員工間之合作關係。 □ □ □ □ □

最佳案例貴企業之知識庫存有最佳案例及解決方案。 □ □ □ □ □

傳承制度貴企業有老手帶新手之傳承制度 □ □ □ □ □

卓越中心貴企業有類似「卓越中心」之概念，可使優秀員工參與，樹立員工之典範。 □ □ □ □ □

團隊精神貴企業工作通常以團隊或群組之方式來執行。 □ □ □ □ □

產品特徵貴企業之知識對於企業之營建產品及經營策略有顯著影響。 □ □ □ □ □

知識分享文化貴企業有知識分享之文化(例如：知識社群、定期施工問題討論會議 )。 □ □ □ □ □

成效共享性貴企業時常以團隊方式來達成工作目標並分享成果。 □ □ □ □ □

在文檔中營建產業知識地圖與管理—以資訊技術為例 (頁 112-134)

建議

第五章 資訊技術創新與應用之相關指標分析

6.2 建議

參考文獻

中文

英文

網頁

附錄一：營建業資訊技術創新及應用調查問卷

營 建 業 資 訊 技 術 創 新 及 應 用 調 查 問 卷

第 一 部 份 企 業 基 本 資 料

第 二 部 份 企 業 知 識 分 享 之 程 度

請 依 貴 企 業 目 前 知 識 分 享 之 情 況 回 答 下 列 問 題 。 (請 在 適 當 位 置 打 √)

指 標 說 明

資 訊 交 流 指 標

知 識 管 理 環 境 指 標