第六章 結論與建議
6.4 研究限制與未來發展建議
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不同的供應商關係時，於供應商管理上的可能應對策略為何，並且，藉由對台灣電子製 造業的上市公司於現階段在綠色供應鏈實行的成果作一分析整理，以提供電子製造業中 的中小企業管理者、或是其他產業在執行綠色相關活動時，對於供應商管理的改善方向 與指導方針。
6.4 研究限制與未來發展建議
本研究以 TEJ 資料庫中電子業的上市公司為抽樣的對象，由於資料庫未即時更新人 員的流動與公司營運範圍的轉型，使得有些問卷之寄送地址無效，影響到問卷的回收 率；此外，由於以上市公司為抽樣對象，很可能導致樣本相較於整體產業的平均數而言，
對綠色活動投入的積極度有偏高、以及對供應商的依賴程度有偏低的狀況。再者，台灣 的電子製造業中，仍存在個別產業的差異，本研究為一般化的結果，由於樣本數的不足，
並無針對其中的個別產業來作分析，可能也限制了本研究的發展。因此，若能細分產業 特性，再進一步探討供應商關係對供應商管理方法的選擇，亦或是將本研究延伸至探討 其他產業，將對綠色供應鏈管理有更全面且明確的貢獻。
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附錄一：專家效度測試 I
您好：
這是一份學術性的研究問卷，內容為探討在綠色供應鏈的議題之下，企業如何選擇 與上游廠商的合作模式，進而提高交易效率、降低交易成本。希望您能針對以下問項之 語意是否表達清楚、各問項對於衡量變數是否具代表性提出建議或指正，以作為本研究 問卷修改之參考，非常感謝您的協助！敬祝
萬事如意
國立政治大學企業管理研究所 指導老師：羅明琇 研究生： 林筱雯 敬上 連絡電話：0910672548
E-mail：swalicia.ms95@gmail.com
【供應商與買方合作模式對績效的影響】
買方與供應商的合作為供應鏈管理的關鍵因素，了解供應關係結構與供應商環境管 理的連結後將能降低交易成本，並促進環境與財務績效的改善。請填答者針對該公司「關 鍵零組件」的供應商為假想對象，分別回答下列問題。
一、外顯單位效益成本
定義：買方取得產品所需支付的總成本(包含成交價格、運 費、安裝費等等)與買方從該產品中所得到的總效益 (包含有形或無形效益)之間的關係。
不 適 切
需 大 幅 修 改
需 小 幅 修 改
適 切
1. 本公司「支付該供應商之產品的取得總成本」小於「該 產品帶給本公司的總效益」。
□ □ □ □
2. 該供應商所提供的產品和服務能完整地滿足本公司對 該產品的需求。
□ □ □ □
3. 該供應商具備規模經濟(指因為大規模生產某一產品所 導致的經濟效益)。
□ □ □ □
4. 該供應商具備範疇經濟(指企業藉由同時生產不同的產 品所出現的單位成本遞減的現象)。
□ □ □ □
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四、專屬陷入成本
定義：買方為了保有已經投入的交換專屬資產所產生的陷 入成本。
不 適 切
需 大 幅 修 改
需 小 幅 修 改
適 切
1. 本公司若要更換該供應商，必須重新學習該產品的相關 知識。
□ □ □ □
2. 本公司若要更換該供應商，會連帶影響到其他零件的採 購。
□ □ □ □
3. 本公司若要更換該供應商，必須重新培養人際關係以增 進雙方的溝通效率。
□ □ □ □
4. 本公司若要更換該供應商，必須重新建立系統以增進雙 方的溝通效率。
□ □ □ □
5. 本公司對該供應商的品牌有高度的心理層面認同。 □ □ □ □ 6. 本公司深受該供應商品牌所形成的群體壓力所影響。 □ □ □ □ 7. 該供應商以促銷的手段讓本公司持續採購該商品。 □ □ □ □
其他建議：
~~~非常感謝您撥冗填答~~~
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四、專屬陷入成本
定義：買方為了保有已經投入的交換專屬資產所產生的陷 入成本。
不 適 切
需 大 幅 修 改
需 小 幅 修 改
適 切
8. 本公司若要更換該供應商，必須重新學習該產品的相關 知識。
□ □ □ □
9. 本公司若要更換該供應商，必須重新培養人際關係以增 進雙方的溝通效率。
□ □ □ □
10. 本公司若要更換該供應商，必須重新建立系統以增進 雙方的溝通效率。
□ □ □ □
11. 本公司對該供應商的品牌有高度的心理層面認同。 □ □ □ □ 12. 本公司深受該供應商的品牌所形成的群體偏好壓力所
影響。
□ □ □ □
13. 該供應商以行銷的手法給予優惠，讓本公司持續採購 該商品。(例如：數量折扣、簽定長期合約以換取較低的 價格)
□ □ □ □
其他建議：
~~~非常感謝您撥冗填答~~~
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附錄三：前測問卷
敬啟者：
在此感謝您撥冗參與本研究，本問卷為國立政治大學企業管理學系羅明琇教授以及 碩士班研究生林筱雯的研究。本學術研究問卷主要探討在綠色供應鏈的議題之下，企業 如何選擇與上游廠商的合作模式，進而提高整體供應鏈之交易效率並降低交易成本。在 此懇請您能以貴公司的「關鍵零組件」供應商為假想對象，並針對問卷內容填答。您所 填答的所有答案僅供學術研究使用，並會嚴加保密，在沒有經過您的同意絕不會擅自披 露或做其他用途，敬請您放心填答！謹此致上由衷的謝忱！
敬祝 健康愉快 萬事如意！
國立政治大學企業管理研究所 指導老師：羅明琇 博士
研究生：林筱雯 連絡電話：0910672548
研究生：林筱雯 連絡電話：0910672548