A study of the Effects of Organizational Culture and Organizational Memory on Organizational Performance - CHI MEI corpo
鄭玉琳、晁瑞明
E-mail: 9222605@mail.dyu.edu.tw
ABSTRACT
Knowledge is the most important capital for corporation; managing Knowledge is the most important capital for corporation;
managing knowledge effectively is the critical factors for enterprise to promote their competence. The storage capacity and applied management culture from inner or outer knowledge on the organizational memory (OM) will be the main purpose. Nowadays, although people think organizational culture (OC) in knowledge management field can promote the organizational performance (OP), organizational memory ignoring will cause total quality down and knowledge management processing barriers. In this paper, we discuss the relationship between OM, OP, and the types of OC in the following conditions: does OC influence the OM when the types of OC are different; does the OP has been influenced when OM change with OC? With this study, it is expected that we can help organization to find out the best way to management OC and OM. Empirical study of proposing model is based on the production of CHIMEI enterprise groups (food, plastics, electron, and hospital).
Keywords : Organization Culture, Organization Memory, Organization Performance, Knowledge Management Table of Contents
第一章 緒論 第一節 研究背景及動機 1 第二節 研究目的 3 第 三節 研究流程 4 第四節 論文架構 5 第二章 文獻探討 第一節 組織文化 6 第二節 組織記憶 19 第三節 組織績效 27 第三章 研究方法 第一節 研究架構 43 第二節 研究之 變數及操作型定義 44 第三節 研究假設 49 第四節 研究工具 51 第五節 資料分析方法 66 第四章 資料分析 第一節 樣本回收情況 67 第二節 樣本敘述性統計資料分析 69 第三節 組織文化與產業別 73 第四節 組織記憶與產業別 76 第五節 組織績效與產業別 78 第六節 組織文化與組織記憶之分析 80 第七節 組織文化、組織記憶與組織績效之分析 85 第五章 結論 第一節 研 究結論 87 第二節 建議 92 第三節 後續研究建議 94 第四節 研究貢獻 95 第五節 研究限制 95 參考文獻 97 附錄 106 REFERENCES
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