A Study of the Utilization Behaviors of SFS Applying Extended Technology Acceptance Model
劉昌鈞、林清同
E-mail: 9607405@mail.dyu.edu.tw
ABSTRACT
In order to reduce the loads of the school staff and enhance the efficiency, the elementary and junior high schools in Taiwan have been actively working on school management informationlize. The current School Free Software (SFS) systems were designed in the way of open source and free software design to integrate the school staff’s needs.Due to the specialties of the developing
environments and models, this research is especially concerned about the issues of the school staff’s dependence on SFS, their behavior models and the differences among their utilization behaviors. TAM is an effective method to analyze the users’acceptance and behaviors while using SFS. Information quality is one of the key factors that may influence the success of information system.
This research is to discuss the interrelation between the information quality and the behavior intention to use SFS.In this research, the TAM was employed as the analytical framework;information quality as the external variables; completeness,format, precision and currency as the sub-dimensions of information quality.SEM was used to testify the data and model fit indices. Subjects of the research were elementary and junior high school teachers who use SFS in Cuanghua County. Here are some findings in this research. (I) There is a high dependence on SFS. (II) The differences among the school staff’s utilization behaviors are due to the differences of their job property. (III) Completeness, precision and currency are prominent external variables, but format is not. This can be attributed to the generally high education level of the subjects. Based on the findings, some suggestions are made to elevate the acceptance of SFS. First, the teachers and the employees should not ignore their own responsibilities. They are responsible for the completeness, precision and currency of the data since they are not only the users, but also the data builders. Secondly, the school authorities should appropriately hold seminars to assist the school staff in establishing complete, accurate and up-to-date data.
Keywords : School Free Software, Information quality, TAM, SEM Table of Contents
中文摘要 ... iii 英文摘要 ... iv 誌謝辭 ... vi 內容目錄 ... vii 表目錄 ... ix 圖目錄 ... xii 第一章 諸論
... 1 第一節 研究背景與動機 ... 1 第二節 研究目的 ... 4 第三節 研究架構與 研究流程 ... 5 第二章 文獻探討 ... 8 第一節 學務系統相關理論 ... 8 第二節 科技接受 度相關理論 ... 18 第三節 資訊品質 ... 26 第三章 研究架構與假設 ... 28 第一節 研究架 構 ... 28 第二節 研究假設 ... 31 第三節 操作型定義與衡量 ... 34 第四節 研究方法 ... 37 第五節 問卷設計 ... 39 第六節 資料分析方法 ... 41 第七節 研究對象與樣本 ... 44 第四章 資料分析與結果 ... 47 第一節 差異性、依賴性 ... 47 第二節 結適配度評鑑
、模式修正、測量與假說 .... 51 第五章 結論與建議 ... 89 第一節 研究結論 ... 89 第二節 研究 建議 ... 92 第三節 研究限制與未來研究方向 ... 95 參考文獻 ... 98 附錄A
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