• 沒有找到結果。

第五章 結論與建議

第四節 研究展望

一、 研究範圍之擴展

不同服務產業的行銷訊號,可能會因產業和服務的特性而有所不同,不同服 務產業,消費者所考慮的變數可能也會有所不同,即使是飯店業,也可能因各地 的旅遊消費習慣不同,而使得低導入價格的效果受到影響,因此未來研究可擴展 研究的產業範圍,詴圖找出各產業影響的因素,或是各產業之間的異同點。

二、 研究變數之擴展

本研究找出了會影響低導入價格與消費者知覺之間關係的兩個變數:競爭者 價格資訊以及成本資訊,然而是否還有其他的變數會影響消費者知覺的判斷,還 有待未來的研究者去發掘。Briswas and Blair(1991) 提出「參考價格」乃消費者 接觸到產品訊息時,所會聯想到的任何價格,因此除了本研究提出之競爭者價格 資訊之外,消費者可能也會聯想到其過去的記憶價格,因而對品質知覺產生影響。

除此之外,現今的消費者已較不會受到服務廠商的價格折扣的直接影響,以 旅遊業為例,許多消費者在決定住宿的飯店時,往往都會先上網搜尋各飯店的評 價,即使是新開幕的飯店,也可能會有其他網路使用者對其做出評論,或者是推 薦其他不錯的飯店,不論該網路評論是否真實,消費者往往都會受到這類網路資 訊的影響,因此網路的資訊也會成為消費者的參考資訊之一,未來的研究也可以 詴著將這類變數放入訊號理論的架構中探討。

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三、 相關網站

經濟部統計處,2007,http://2k3dmz2.moea.gov.tw/GNWEB/default.aspx 中華民國統計資訊網,2006,http://www.stat.gov.tw/mp.asp?mp=4

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以下是國內知名旅遊雜誌 Kenting Walker 的專題報導,請您在詳閱之後,回 答後續的問題。

【Kenting Walker 2008 墾丁住宿大賞】

國內建築業者南洋建設在本業有成,跨足投入飯店業市場,目標鎖定墾丁地

7000~12000 元左右;高貴不貴的中價位特色旅館,價位則大約 3000~4000 元;

以及俗又大碗的低價位溫馨民宿,價格從 800~2000 元不等。南洋建設的「陽光

88

89

90

1. 我將來可能會再度住宿陽光旅店 2. 我可能會將陽光旅店推薦給朋友 3. 若再一次決定是否消費陽光旅

店,我會有相同的決定

再次感謝您的填答,祝您順心!