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影響基層官僚組織服務品質的因素:政府服務品質獎的資料分析

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(1)ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය Ȥࣴ‫ز‬ፕЎȥ ҇103ԃ9Д ।35-72 ୯ҥࡹ‫ݯ‬εᏢϦӅՉࡹᏢ‫س‬. ᇆᜩૄᆸ‫ء‬ဈ௡ᖐ‫ڇ‬ચ‫ݡ‬ኳ۞Я৵Ĉ *. ߆‫ڇع‬ચ‫ݡ‬ኳረ۞ྤफ̶़‫ژ‬ **. അ݄஧ăᅀ३ኰ Ƞᄔाȡ. ೭ࢂ΋ጇ߃௖‫ޑزࣴ܄‬ፕЎǴԑӧ௖‫ࣁز‬Ֆࢌ٤୷ቫ‫۔‬Ⴛಔᙃ཮К‫ځ‬ дಔᙃ‫୍ܺޑ‬ᕮਏ‫ڑࣁ׳‬ຫǻཥϦӅᆅ౛Ь஭ϦӅಔᙃᔈ၀ࡌҥᕮਏᏤӛ ‫ޑ‬ЎϯǴ୍ܺࠔ፦‫ׯ‬๓ၱԋࣁϦ೽ߐ‫ׯ‬ॠၮ୏‫ޑ‬ख़ा΋ᕉǶࡽԖЎ᝘ჹ‫ܭ‬ ୍ܺࠔ፦‫ޑ‬ෳໆᆶᆅ౛฼ౣςԖόϿ૸ፕǴࠅਸϿᆫขӧ‫๎سࡋڋ‬ᆶಔᙃ ឦ‫܄‬ჹ‫ࠔ୍ܺܭ‬፦‫ׯ‬๓೷ԋϐወӧቹៜǶ୷ԜǴҁࣴ‫ز‬Ь஭ಔᙃሦᏤᆶᆅ ౛೭ᜪ೬‫܄‬ʑࡕϺӢન‫ڰ‬ฅख़ाǴՠ‫ࡋڋ‬ᆶ่ᄬ฻ฯ‫܄‬ʑӃϺӢનΨό‫ە‬ ᇸ۹ǶБ‫ݤ‬ፕ΢Ǵҁࣴ‫ز‬аᐕۛȐ2009-2013 ԃȑȨࡹ୍۬ܺࠔ፦ዛȩբ ࣁၗ਑ٰྍǴଞჹමୖዛ‫ک‬ᕇዛ‫ޑ‬Ȩಃ΋ጕ୍ܺᐒᜢȩԾՉࡌҥࣴ‫ز‬ၗ਑ ৤Ƕࣴ‫่݀ز‬ว౜ୖྣჹຝǵՉࡹ୔ୱǴаϷ঩πᕴኧ฻ӃϺӢનǴዴჴ ჹ୷ቫಔᙃ୍ܺࠔ፦‫ׯޑ‬๓ᄬԋᡉ๱ቹៜǶჹ‫ܭ‬΢ॊว౜ϐཀ఼ᆶज़‫ڋ‬Ǵ ҁࣴ‫ز‬Ψගр΋٤૸ፕǶ. ‫׫‬ዺВයǺ103 ԃ 8 Д 11 Вǹௗ‫ڙ‬тฦВයǺ103 ԃ 11 Д 4 ВǶ * ҁࣴ‫ز‬೽ϩԋ݀‫܍‬ᆾ 100 ԃࡋ୯ࣽ཮Ȑ౜ࣁࣽ‫מ‬೽ȑ஑ᚒࣴ‫ز‬ीฝȨ௥ಥȬ៓‫آޑ‬ ᠈ȭǻǺှញᐒᜢ঩π‫ޑ‬ബཥՉࣁᆶࡷᏯȩȐጓဦǺNSC 100-2410-H-032-048ȑϐံ շǴᙣԜठᖴǶҁࣴ‫ز‬ନΑҗ૱གᖴ‫ٿ‬Տ୓ӜቩࢗΓ‫ޑ‬ᝊ຦ཀ‫ـ‬ѦǴҭѸ໪གᖴ఩Ԣε Ꮲᑵ‫܃‬Ⴀ௲௤ǵ୯ҥࡹ‫ݯ‬εᏢࡼૈണ௲௤ǵШཥεᏢಷЎ۸௲௤ǵ୯ҥύѧ᝾ჸεᏢ‫׵‬ ‫ے‬Ꮜ௲௤ǵ୯ҥᆵчεᏢचᓪប௲௤ම๏ϒ‫ࡰޑ‬௲Ƕ ** ම߷ౚࣁ఩ԢεᏢϦӅՉࡹᏢ‫س‬ୋ௲௤Ǵe-mail: 131830@mail.tku.edu.twǶ ᇳਜ፣ࣁ఩ԢεᏢϦӅࡹ฼ࣴ‫܌ز‬ᅺγǴe-mail: 600640014@s00.tku.edu.twǶ Ʉ35Ʉ.

(2) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. [ᜢᗖຒ]Ǻ ୷ቫ‫۔‬Ⴛಔᙃǵ୍ܺࠔ፦‫ׯ‬๓ǵϦӅ୍ܺᕮਏǵࡹ୍۬ܺࠔ፦ ዛǵཥϦӅᆅ౛. ൧ȃҴ፤ஆᙄ 忁㗗ᶨ䭯⇅㍊⿏䞼䨞䘬婾㔯炻⮓ἄ⬿㖐⛐㕤㍊䨞䁢ỽ㝸ṃ➢Ⰼ⭀₂䳬䷼㚫㭼℞ Ṿ䳬䷼㚵⊁䷦㓰㚜䁢⋻崲烎Ṩ湤⚈䳈⼙枧㨇斄㚵⊁⑩岒㓡┬ㆸ㓰烎➢㛔ᶲ炻℔ℙ䳬 ䷼⍿⇘䘬㓧㱣旸⇞怈㭼䥩Ṣ䳬䷼䁢⣂炻㧉䱲ˣ䨢㲃冯⣂⃫䘬䳬䷼䚖㧁⎗傥⸚㒦℞㚵 ⊁䷦㓰炷Boyne, 2003a: 215; Chun & Rainey, 2005炸ˤ➢Ⰼ⭀₂䳬䷼䘬㚵⊁⮵尉⣂䁢 ˬ朆冒栀⿏䔞ḳṢ˭炷Lipsky, 1980炸炻≈ẍ℞埴䁢㶙⍿ˬ㪲⦩˭冯ˬ␥Ẍ˭㨇⇞ ⼙枧炻㫈仢䥩悐攨䘬ˬ䙰嘏˭炷bottom line; Andrews, Boyne, & Walker 2006a炸ἄ䁢 槭≽㚵⊁㓡┬䘬㨇⇞ˤ㬌⢾炻➢Ⰼ⭀₂䳬䷼䘬屯㸸㚜㗗䚠⮵⋙᷷炻㚵⊁岒慷暋ẍ徥 崽㮹䛦怆⡆䘬暨㯪炷Lipsky, 1980炸ˤ⛐⽆ḳ䁢㮹㚵⊁ⶍἄᶲ炻℔ℙ䳬䷼㘖念朊冐 ⇘ᶲ徘䭉䎮⚘⠫炻Ữᶵ⎗⏎娵侭炻㝸ṃ➢Ⰼ⭀₂䳬䷼ṵ㚱庫䁢䨩↢䘬㚵⊁䷦㓰炻ỽ ẍ⤪㬌烎 㓡┬㓧⹄㨇斄䘬䷦㓰⥳䳪㗗℔ℙ埴㓧䘬慵天婚柴炻冒 1980 ⸜ẋẍἮ℔ℙ䭉䎮 㓡朑桐㼖ⷕ㌚ℐ䎫炻㕘℔ℙ䭉䎮⯌℞ᷣ⻝℔悐攨ㅱ⺢䩳䷦㓰⮶⎹䘬䳬䷼㔯⊾炻㚵⊁ ⑩岒㓡┬忪ㆸ䁢℔悐攨㓡朑忳≽ᷳᶨ䑘炻ℐ䎫㓧⹄䃉ᶵ䧵㤝⮳㈦℔ℙ㚵⊁㓡┬ᷳ忻 炷Boyne, 2003b: 367炸ˤ冱ἳἮ婒炻㚱斄㚵⊁⑩岒㝞㥳冯㷔慷⍲℞㓡┬䫾䔍炻㈹ㆾ ℔悐攨⤪ỽ⮶ℍ䥩悐攨䭉䎮㈨埻Ἦ⻟⊾℞䳬䷼㓰䌯冯㓰傥炷Boyne, 2003a, 2003b; Mwita, 2000; McAdam, Reid, & Saulters, 2002; Parasuraman, Zeithaml, & Berry, 1988; Wisniewski, 1996炸炻⥳䳪㗗⬠䓴冯⮎⊁䓴ℙ⎴斄↯ᷳ嬘柴ˤ ⃀䭉➢Ⰼ⭀₂䳬䷼ᶵ㕟塓天㯪㊩临㓡┬㨇斄㍸ὃ䘬㚵⊁炻Ữ℔ℙ㚵⊁䷦㓰䘬㔯 䌣彬Ṳὅ冲⋩↮⋙᷷炷Cabral & Lazzarini, 2014; Walker, Boyne, & Brewer, 2010炸炻 ⎴㗪炻劍⸚檀⹎䚠斄㔯䌣䘬婾溆Ṏ枿℟⎴岒⿏ˤἳ⤪炻DietzˣPugh 冯 Wiley 炷2004: 81炸ᷣ⻝炻䔞㚵⊁⋻崲㗗䳬䷼䘬慵天ᷣ柴炻㬋⎹䘬㚵⊁㯋῁⽭䃞⬀⛐ˤ Somerville 冯 Elliott炷2011: 12炸憅⮵≈㊧⣏倗恎㓧⹄䣢䭬㨇斄㇨ἄ䘬䞼䨞㊯↢炻䃉 婾䳬䷼夷㧉ˣ䳸㥳⍲℞㚵⊁栆✳䁢ỽ炻栏⭊㚵⊁䘬㔯⊾冯䫾䔍㘖念㈖㺼叿慵天䘬奺 刚炻℞ℏ㵝⊭㊔䳬䷼柀⮶ˣ㹅忂冯Ṣ≃屯㸸⮎⊁䫱ˤKline炷2001: 46-47炸䞼䨞劙ˣ. Ʉ36Ʉ.

(3) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. 伶ˣ㽛䫱⚳⑩岒䋶ᷕ炻倗恎ˣⶆ冯⛘㕡Ⰼ䳂䌚䋶㨇斄䘬栏⭊㚵⊁⮎⊁炻䘤䎦忁ṃ䌚 䋶㨇斄㘖念娵⎗栏⭊㚵⊁䘬慵天ˤKline炷2002炸堐䣢炻恋ṃ䌚䋶㨇斄悥㚫倂䃎⛐ ℞Ṣ≃屯㸸䭉䎮炻ẍὧὫ忚␴⻟⊾ℐ朊⑩岒䭉䎮䘬㍉䲵炻忁ᾳ䳸㝄忚ᶨ㬍⮵䳬䷼䷦ 㓰ⷞἮ㬋朊⼙枧ˤSimon炷1998炸⇯䘤䎦炻䷦㓰庫䁢䨩↢䘬㨇斄⛐㝸ṃⰌ朊ᶲ䡢⮎ 㚫㚱庫檀䘬䞍奢⑩岒炷⤪柀⮶ˣṢ≃屯㸸䘤⯽冯䭉䎮炸冯䞍奢柣䌯炷⤪塓㚵⊁侭ˣ ⒉ⶍ冯㚵⊁㍸ὃ侭⍫冯⑩岒⿏䴙䘬䘤⯽冯㓡┬炸ˤUeno炷2010: 78炸ḇ␤ㅱ炻㊃⊇ 冯怜怠ˣ妻䶜ˣ⛀昲ˣ㌰傥ˣ䷦㓰侫姽冯⟙愔ˣ㹅忂炻ẍ⍲䳬䷼㔯⊾䫱⚈䳈炻⮵㕤 㚵⊁⑩岒䘬㍸⋯䓂䁢慵天ˤ 昌Ḯ⮹㔠ἳ⢾炷e.g. Boyne, 2003a, 2003b炸炻忶⍣㚵⊁䷦㓰䘬䚠斄䞼䨞炻ᶨ⤪ Lee 冯 Whitford炷2013: 706炸㇨妨炻ῷ慵⛐䭉䎮奺刚ㆾ䭉䎮侭冯⒉ⶍ傥≃⍲埴䁢ᷳ ㍊妶烊歖㚱㔯䌣倂䃎⛐⇞⹎ˣ䳸㥳冯㚵⊁⑩岒㓡┬䘬斄Ὢ慸㶭ˤҦܼܳࡼȶ‫ܛ‬ԥᐡ ᜱࣲѠ᏶ᙥ‫ڐ‬ᆔ౪๋౲ԥਞ‫׾‬๢݉ଡ଼ࠣ፵ȷ‫ޠ‬Ⴒ೪ȂՍด௷ଷΠಣᙒӵ౪՞ဋȃᝰ ‫ލ‬ᔇΩ‫ܗ‬๗ᄻ੬ኊ๊ѵђ‫ܗ‬ϲҢӱષ‫ޠ‬ኈ៫ΩȄ‫ٲ‬ᄃαȂȶስᏳᇅᆔ౪ȷϟ೻‫ܓ‬ቺ ८ӱષ‫ڿ‬ด२्Ȃկȶ‫࡚ښ‬ᇅ๗ᄻȷϟ฾‫ܓ‬ቺ८ӱષηϛۤሇ‫܈‬ȄJung炷2013: 664炸⯙㊯↢炻䁢忼ㆸ㓧䫾ἧ␥␴㓡┬℔ℙ䳬䷼㓰傥炻㓡朑侭䴻ⷠ⽆㨇斄⒉ⶍṢ㔠 ㆾ枸䬿夷㧉叿ㇳ炻栗夳䳬䷼䳸㥳⮵㕤䳬䷼㓰傥㗗㚱ᶨ⭂⼙枧≃䘬ˤ 䔞ẋ℔ℙ埴㓧㓡朑䘬㟠⽫ả⊁ᷳᶨ炻⌛农≃㕤㍸⋯℔ℙ㚵⊁䘬⑩岒冯䷦㓰 炷Holzer, Charbonneau, & Kim, 2009: 404炸ˤ㚱揺㕤㓧⹄悐攨⑩岒䋶妰䔓䘬䳪㤝䚖 㧁⛐㕤㓡┬℔ℙ㚵⊁⑩岒炷Hartley & Downe, 2007; Holzer et al., 2009; Löffler, 2001炸炻೼᜹ຠዪࣁ୞Ӷ‫ۻ࢈୾ש‬ഌߟϑ՘ϟԥԒȞᄒᝌ৏ȃ֗໰໴Ȃ2010Ȉ 22ȟȂկࠣ፵ዪ٠ϭծ࣐Κմ࡚౪፤Ͼᇅմ࡚ः‫ف‬ϟឋᚡȞHartley & Downe, 2007: 349ȟȂ੬ր࢑Ӷ๽ᇮНᝧР८ȇBoyneȞ2003a: 225ȟη࡛ឋᏱࣩȂᔗ၏ࡼ ϟпࡰӵϸ‫ݚ‬ϵӔ݉ଡ଼‫׾‬๢‫ޠ‬Ґ፵ᇅ‫ۢ؛‬ӱષȄ➢㬌炻䁢㍊䨞㚵⊁⑩岒㓡┬䘬䞍嬀 媶⛀炷intellectual puzzles炸炻㛔䞼䨞ᷫ⮯℔悐攨➢Ⰼ㨇斄夾䁢ᶨˬ䳬䷼柀➇˭ 炷organizational fields炸炻▿娎䳸⎰℔悐攨ˬ姽䋶˭⍲ˬ㚵⊁䷦㓰˭ℑ⣏栆㔯䌣炻 娎⚾㍊䨞䁢ỽ㝸ṃ㨇斄⎗ẍ㍸ὃ庫䁢⋻崲䘬℔ℙ㚵⊁烎. ະȃНᝧӲ៬ Κȃഇႇ࢈‫ۻ‬ഌߟຠዪॏฬ‫׾‬๢ᐡᜱ݉ଡ଼ࠣ፵ġ 㚱斄㚵⊁㓰傥ˣ⑩岒ˣ䷦㓰⍲㓡┬⚃ᾳ㤪⾝枿䁢暟⎴ˤ椾⃰炻ˬ㓰傥˭ᶨ娆⁦ Ʉ37Ʉ.

(4) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. ⎹倂䃎⛐╖ᶨ䳬䷼䘬䚖㧁忼ㆸ䌯ˣㆸ㓿ㆾᶵ⎴䳬䷼䘬䚠⮵ㆸ㝄ˤ冒 1980 ⸜ẋ㖑㛇 ẍἮ炻㓰傥攳⥳塓ˬ⑩岒˭䚠⮵㭼庫䊡晀䘬㤪⾝㇨⍾ẋ炷Boyne, 2003a: 213炸ˤ㊱ 䄏 Folz 冯 Lyons炷1986: 23炸䘬婒㱽炻㚵⊁⑩岒冯㓰傥䘬㤪⾝㚱斄炻⎒ᶵ忶㗗䈡⇍ 叿慵⛐㚵⊁Ⰼ㫉ˣ⌛㗪⿏ˣὧ⇑⿏ˣ㬋䡢⿏炻ẍ⍲⚆ㅱ⿏ˤParasuraman et al.炷1988炸 忚ᶨ㬍⛘⮯㚵⊁⑩岒⋨↮䁢⎗月⿏炷reliability炸ˣ⚆ㅱ⿏炷responsiveness炸ˣᾅ嫱 ⿏炷assurance炸ˣ⎴䎮⽫炷empathy炸炻ẍ⍲㚱⼊⿏炷tangibles炸䫱Ḽ⣏㥳朊炻㍸ὃ 䴻槿䞼䨞䘬㷔慷➢䢶ˤ㬌⢾炻ˬ㚵⊁䷦㓰˭炷service performance炸⊭⏓Ḯ䓊↢㔠 慷ˣ䓊↢⑩岒ˣ㓰䌯ˣ℔⸛ˣ䳸㝄ˣ慹拊₡ῤ炻ẍ⍲栏⭊㺧シ⹎䫱㥳朊炷Boyne, 2003a: 214炸炻℞シ㵝怈㭼㓰傥Ἦ⼿⮔⺋炷Brewer & Selden, 2000: 689炸ˤ㚨⼴炻 ˬ㓡┬˭㲃㊯䛤⇵䘬ね⠫㗗⏎㭼忶⼨䁢Ἓ炷Toynbee & Walker, 2001炸炻侴ˬ㚵⊁ 㓡┬˭炷service improvement炸⎗䓴⭂䁢℔ℙ㚵⊁⮎晃冯シ⚾㧁㸾䞍奢ᷳ攻䵲⭮斄 倗䘬䦳⹎炷Boyne, 2003a: 223炸ˤ䓙㕤㚵⊁㓡┬㶙⍿ˬ䳬䷼㓰傥˭ˣˬ䳬䷼ɬ㚵⊁ ䷦㓰˭䘬䞼䨞┇䘤炻㓭⇵徘㚵⊁䷦㓰㥳朊Ṏ⎗ἄ䁢㚵⊁㓡┬ᷳỸ嫱炷Boyne, 2003b: 368炸ˤ㛔䞼䨞慵溆⛐㕤㍊妶㚵⊁⑩岒㓡┬炻埴㔯ᷕ劍㴱⍲㚵⊁䷦㓰ᶨ娆炻ḇ叿 慵⛐㚵⊁岒慷␴栏⭊㺧シ⹎䫱㚱旸Ⰼ朊ˤ ℔ℙ㚵⊁䷦㓰᷎ᶵ⤥≈ẍ堉慷炻㚦㚱檀忼ℓㆸ䘬伶⚳ⶪ䴻䎮㈧娵堉慷⛘㕡㓧⹄ 䘬㚵⊁⑩岒㗗ᶨẞ劎ⶖḳ炷Poister & Streib, 1999: 331炸ˤ劍䪁⛐ˬ⑩岒㓡┬㗗䁢Ḯ 婘˭䘬奺⹎炻䓙㕤℔㮹㗗℔ℙ屉屐冯㚵⊁䘬䳪䪗ἧ䓐侭炻℔㮹㺧シ⹎冒䃞怑⎰ἄ䁢 ⑩岒䘬㚧ẋ䈑ˤ⃀䭉⤪㬌炻㚱䞼䨞䘤䎦⑩岒㓡┬㛒⽭㗗℔㮹㺧シ⹎䘬ⓗᶨ⼙枧⚈䳈 炷Holzer et al., 2009ȑˤ 1 ⯌㚱䓂侭炻䷙ἧ℔ℙ㚵⊁䷦㓰⎗ẍ䘤⯽↢ᶨ⣿堉慷⇌ 㸾炻 Ữ⣂ ⃫ ⇑⭛ 斄Ὢ Ṣ 炷⤪ ⒉ⶍ ˣ 䭉䎮 侭ˣ 㮹 䛦炸 䘬䚳 㱽 炷 Gowan, Seymour, Ibarreche, & Lackey, 2001炸炻ㆾ⎴シ岎Ḱ䘬㪲慵䴻ⷠ㚱⇍炷Boyne, 2003a: 220; Boyne, 2003b: 368炸ˤḇ⚈㬌炻⍵㗈䈡⭂㓗㊩侭⮵䳬䷼ⶍἄ姽揹䘬╖ᶨ㷔慷炻⮯㚫 Ὗ旸ㆹᾹ⮵㕤䳬䷼ㆸ≇⍲℞㰢⭂⚈䳈䘬䎮妋炷Amirkhanyan, Kim, & Lambright, 2014: 28炸ˤ䃉⿒᷶炻㚱婾侭ᷣ⻝㨇斄㚵⊁䷦㓰䋞⤪ᶨ䧖ˬ䳬䷼シ尉˭炷Boyne, 2003a: 221炸ㆾˬ䣦㚫⺢㥳˭炷Amirkhanyan et al., 2014: 3炸䘬䓊䈑炻忁ᶵ栗䣢㚵 ⊁⑩岒㓡┬䘬ℏ㵝⃭㺧叿㓧㱣⿏␴㪲嬲⿏炷Boyne, 2003b: 368炸炻ḇシ␛侭℔悐攨 ䷦㓰㷔慷⼨⼨㰺㚱╖ᶨ㚨Ἓᷳ忻炷Moynihan & Pandey, 2005: 433炸ˤ 1. Holzer et al.炷2009: 407-409炸㊯↢炻媠⤪悥ⶪ夷㧉ˣ䧖㕷ῷ夳炻ẍ⍲斄挝ḳẞ䫱⚈䳈炻 䘮㚱⎗傥⼙枧⇘℔㮹㺧シ⹎炻忁栗䣢憅⮵℔㮹㺧シ⹎忚埴婧㞍晾䃞⎰䎮炻⌣㛒⽭嵛ẍ⇌ ⭂㨇斄㚵⊁⑩岒䘬㓡┬⮎㱩ˤ. Ʉ38Ʉ.

(5) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. 㛔䞼䨞娎⚾ẍ㓧⹄悐攨姽䋶䳸㝄ἄ䁢堉慷℔ℙ㚵⊁⑩岒㓡┬䘬ὅ㒂ˤḳ⮎ᶲ炻 䋶枭冯墺㎂妰䔓㖑⶚ㆸ䁢℔ℙ䭉䎮㓡朑嬘䦳䘬慵天ᶨ䑘炷Borins, 2000a: 341炸炻2 ⯌℞冯ˬ㕘℔ℙ䭉䎮˭㇨⻟婧䘬䷦㓰䭉䎮冯㧁䪧䭉䎮⭮↯䚠斄炷Hartley & Downe, 2007: 333炸ˤ℔ℙ㚵⊁䋶枭㸸冒㕤⑩岒䭉䎮忳≽炻䚠斄妰䔓⬿㖐⣂⛐姽Ộ␴墺㎂䳬 ䷼䘬∝㕘冯㓡┬傥≃炻㚵⊁⑩岒䋶䘬㧉✳忂ⷠ⏓㊔柀⮶ˣ㳩䦳ˣṢ≃屯㸸䭉䎮ˣ䫾 䔍夷∫ˣ栏⭊⮶⎹炻ẍ⍲㚨䳪ㆸ㝄䫱斄挝朊⎹冯⇌㸾炻悥⛐嗽䎮栏⭊⮶⎹⑩岒䘬㟠 ⽫₡ῤ炻᷎㩊夾䳬䷼㗗⏎℟⁁㊩临㓡┬䘬㓰傥炷Holzer et al., 2009: 411炸ˤ℔ℙ㚵 ⊁䋶枭䘬ㆸ攟ḇ塓枸㛇⎗ẍⷞἮ劍⸚㓰䙲炻⤪㚵⊁㓡┬ˣ℔ℙ㚵⊁㓡朑ˣ⑩岒㓡 ┬ˣ℔ℙᾉả⹎㍸檀ˣ䳬䷼㓰傥㍸檀ˣ℔ℙ㱣䎮㍸⋯ˣ⻟⊾∝㕘炻ẍ⍲ℙṓ㚨Ἓ⮎ ⊁炷Hartley & Downe, 2007: 331-332炸ˤ䷥侴妨ᷳ炻䳬䷼忳䓐䋶枭䘬姽Ộ⇌㸾Ἦ㊯ 娵㚱⼭㓡┬䘬柀➇炻忁䧖㇨媪䘬ˬ姽䋶⇌㸾徼⼹˭炷the prize criteria approach炸炻 Connor炷1997炸娵䁢㗗䔞ẋἧ䓐⑩岒㤪⾝䘬ᷣ天徼⼹ˤ 忁栆妰䔓䘬姽䋶䳸㝄㗗⏎嵛ẍ忋䳸㨇斄㚵⊁⑩岒㓡┬烎⽆㓧䫾⇞⭂侭冯⮎⊁ⶍ ἄ侭奺⹎Ἦ䚳炻䋶枭ᶵ䓐Ἦ▱姙㤕⶚䘤⯽↢ℐ朊⑩岒䭉䎮ㆾ℞Ṿ⑩岒㕡㱽婾䘬檀 ䷦㓰䳬䷼炻⎴㗪ḇ㚱≑㕤列┬⮎⊁冯⑩岒妲〗䘬㒜㔋炻侴㚨䳪䚖䘬⇯㗗䁢Ḯ㓡┬℔ ℙ㚵⊁炷Hartley & Downe, 2007: 329-330炸ˤ䷙ἧ⃱嬄ᶲン⹎庫䁢ᾅ䔁䘬⬠侭⤪ Wilford炷2007: 333, 339, 345炸炻ᷣ⻝䋶枭ᶵㅱ娚夾䁢㨇斄㚵⊁⋻崲䘬叔曰ᷡ炻3 ⌣ ḇᶵ⏎娵恋ṃ䌚䋶㨇斄⛐傥≃ᶲ䫎⎰䋶枭㇨姕⭂ᷳ⇌㸾ˤ䚠Ụ⛘炻Radnor炷2009: 437, 456炸Ṏ娵䁢炻⃀䭉炷劙⚳℔ℙ㚵⊁炸䋶枭妰䔓㛒⽭䷥㗗冯䷦㓰㷔慷冯䭉䎮䚜 ㍍䚠斄炻Ữ䋶枭妰䔓䡢⮎墺㎂Ḯ㚵⊁㓡┬䘬⤥溆⫸冯⮎⊁炻㓭侴炻䋶枭冯䷦㓰ᷳ斄 Ὢ⎗ẍ夾䁢⎴岒䘬炷homogenous炸ˤ䓙㕤℔悐攨㘖念㫈仢䌚⇑冯嘏㎵䘬㖶䡢㷔 慷炻㓭㺧嵛忁栆䋶枭㇨姕⭂䘬媠⣂㧁㸾炻忪塓㍐⭂䁢㚱≑㕤㓡┬䳬䷼䷦㓰ˤ借㗗ᷳ 㓭炻℔ℙ㚵⊁⑩岒䋶⎗ẍ塓夾䁢ᶨ䧖㊯娵㚨Ἓ⮎⊁㨇斄ˣ墺㎂㚵⊁䷦㓰⋻崲䘬㨇 斄炻ẍ⍲Ὣ忚℔ℙ㚵⊁⑩岒㊩临㓡┬ᷳ徼⼹炷Holzer et al., 2009: 411-13炸ˤ 䵄ᶲ㇨徘炻⛐䎮婾冯㕡㱽婾➢䢶ᶲ炻㛔䞼䨞`⭂ㆸ≇䘬䳬䷼䎮䔞㚫⮯㚵⊁⑩岒 䘬䎮婾冯⍇⇯≈ẍㅱ䓐ˤ῀劍䚠斄㧁㸾␴⇌㸾㤕⶚䲵ℍ䈡⭂䋶枭㳣≽᷎ᷕ≈ẍ夷 䭬炻⇯恋ṃ䌚䋶㨇斄䘬㚵⊁䷦㓰ㅱ娚㗗㶙⍿偗⭂䘬ˤSimon炷1998炸ὧ㗗⽆伶⚳倗. 2. 3. 役⸜Ἦ⬠侭ḇ攳⥳斄㲐㬌䫱䋶枭䘬⏠⺽≃冯⼴㓰⿏炻⤪ Chuan 冯 Soon炷2000炸ˣHartley 冯 Downe炷2007炸ˤ Wilford炷2007: 345炸堐䣢炻䌚䋶侭㚱⎗傥⛐䓛婳⍫䋶ᷳ⇵ὧ⶚㚱ᶵ拗䘬堐䎦炻⚈㬌炻䋶 枭⮎晃ᶲ⎒ᶵ忶㈧娵㨇斄䘬檀䷦㓰炻侴朆䧵㤝溻⊝ㆾ槭≽⋻崲ˤ Ʉ39Ʉ.

(6) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 恎㓧⹄㨇斄㗗⏎䌚⼿ˬ䷥䴙⑩岒䋶˭炷President’s Quality Award炸ἄ䁢䳬䷼䷦㓰䚠 ⮵ㆸ≇冯⏎䘬堉慷㧁㸾炻ẍ㍊䨞ㆸ≇䳬䷼ᷳ㼃⛐ℙ⎴Ⱄ⿏ˤ㛔䞼䨞⮯ὅ⇵徘妶婾䳸 㝄炻ἄ䁢㚵⊁⑩岒㓡┬㑵ἄ⊾ᷳ➢䢶ˤ. Ρȃኈ៫ᐡᜱ݉ଡ଼ࠣ፵‫ޠ‬ϸ‫࢝ݚ‬ᄻġ 䓙㕤℔ℙ㚵⊁⑩岒㓡┬䘬㔯䌣䦨⮹炻栗䣢忁栆䞼䨞℟㚱䘤⯽㼃≃炷Cabral & Lazzarini, 2014: 2炸炻㛔䞼䨞忪⽭枰㒜⣏㩊教䚠斄ᷣ柴炷⤪䳬䷼䷦㓰炸㔯䌣ˤ℔ℙ 䳬䷼䷦㓰⊭⏓ˬℏ悐˭冯ˬ⢾悐˭Ⰼ朊炻ℙ⎴斄㲐㓰䌯ˣ㓰傥冯℔⸛₡ῤ䘬忼ㆸ 炷Brewer & Selden, 2000: 689炸烊⃀䭉䳬䷼䷦㓰怈㭼㚵⊁⑩岒䘬㤪⾝Ἦ⼿⮔⺋炻Ữ ˬ栏⭊㚵⊁⍾⎹˭炷Chun & Rainey, 2005: 540炸⌣㗗ℑ侭䘬Ṍ普炻⤪㬌䚳Ἦ炻恋ṃ ⼙枧䳬䷼䷦㓰䘬⚈䳈⣂⮹ḇ㚫⼙枧㨇斄䘬㚵⊁⑩岒ˤ ⣏橼ᶲ炻䳬䷼䷦㓰䘬䞼䨞㚱ℑ䧖栆✳烉⤪ỽ㷔慷䷦㓰䘬䞼䨞⍲⤪ỽ忳䓐ᶨ⣿䌐 䩳嬲枭Ἦ枸㷔䷦㓰炷Lee & Whitford, 2013: 688炸ˤLynnˣHeinrich 冯 Hill炷2000炸 ㍸↢ˬ㱣䎮䘬怷廗˭炷a logic of governance炸ἄ䁢䷦㓰堉慷㧉✳炻᷎㊯↢䑘⠫⚈ 䳈ˣ㚵⊁⮵尉Ⱄ⿏ˣ嗽㕡炷䳬䷼ᷣ天ⶍἄㆾ㟠⽫㳩䦳炸ˣ䳸㥳炷⤪普㪲⊾䦳⹎ˣ≇ 傥↮⊾ˣ枸䬿惵伖炸炻ẍ⍲䭉䎮奺刚冯埴≽炷⤪柀⮶Ⱄ⿏ˣ⮰㤕ᷣ佑炸炻䘮⎗傥⼙ 枧䓊↢ɬ䳸㝄ˤO’Toole 冯 Meier炷2014炸㔜⎰↢ᶨ⣿ˬ䲣䴉䎮婾˭炷a theory of context炸炻ᷣ⻝䷦㓰ᷫ㶙⍿䳬䷼⢾悐䘬㓧㱣䑘⠫炷㪲≃普ᷕ⹎炸冯ᶨ凔䑘⠫炷⤪墯 暄⿏ˣ≽䚒⿏ˣ⭴棺⿏炸炻ẍ⍲䳬䷼ℏ悐䘬⚈䳈炷⤪䚖㧁ˣⰌ䳂⊾ˣ⮰㤕ᷣ佑炸㇨ ⼙枧ˤChun 冯 Rainey炷2005炸䘤䎦炻㝸ṃ栆✳䘬䚖㧁㧉䱲⿏㚫旣䣁栏⭊㚵⊁⍾⎹ 䘬䷦㓰忼ㆸˤBrewer 冯 Selden炷2000炸㍸↢ᶨ⣿⊭⏓䳬䷼㔯⊾ˣṢ≃屯㛔冯傥 ≃ˣ㨇斄⮵䷦㓰䭉䎮䘬慵夾⹎ˣ柀⮶冯䚋䜋炻ẍ⍲䷩㔯䷇䭨䫱㨇斄Ⰼ㫉䘬嬲枭炻䓐 ẍ㍊䨞℞⮵䳬䷼䷦㓰㥳ㆸᷳ⼙枧ˤMoynihan 冯 Pandey炷2005炸䘤䎦炻㮹怠⭀⒉䘬 㓗㊩ẍ⍲℔䛦␴⨺橼䘬⼙枧䫱⢾悐䑘⠫嬲枭炻ẍ⍲∝忈䘤⯽⿏䳬䷼㔯⊾䘬傥≃ˣ德 忶㶭㘘䘬䚖㧁倂䃎䳸㝄ˣ↮㪲⊾㰢䫾㪲⦩䫱ℏ悐䭉䎮怠㑯䘬嬲枭炻悥㚫㬋⎹⼙枧䳬 ䷼㓰傥ˤLonti 冯 Verma炷2003炸䘤䎦℔ℙ⡻≃ˣ枸䬿旸⇞炻ẍ⍲䭉䎮冒ᷣ⿏䫱⚈ 䳈炻冯䳬䷼ⶍἄ⮎⊁∝㕘ᷳ攻℟㚱檀⹎㬋䚠斄ˤHodgsonˣFarrell 冯 Connolly 炷2007炸㊯↢⼙枧℔ℙ㚵⊁䷦㓰㓡┬䘬⚈䳈炻⊭㊔烉䪞䇕ˣ柀⮶ˣἄ㤕嬲朑ˣ⍫ 冯ˣ⑩岒䭉䎮㈨埻ˣ屯㸸炻ẍ⍲䳬䷼夷㧉ˤBurke 冯 Litwin炷1992炸㊯↢劍⸚嬲枭 炷⤪⢾悐䑘⠫ˣἧ␥冯䫾䔍ˣ柀⮶ˣ䭉䎮⮎⊁ˣ䳸㥳䫱炸ᷳ攻䘬ṌḺ斄Ὢ炻⼰⎗傥 ⼙枧㚨䳪䘬ᾳṢ冯䳬䷼䷦㓰ˤBoyne炷2003b炸德忶㔯䌣㩊教䘤䎦炻屯㸸ˣ䭉⇞. Ʉ40Ʉ.

(7) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. 炷塩慷旸⇞炸ˣⶪ⟜䳸㥳ˣ䳬䷼炷⤪夷㧉ˣ普㪲⊾ˣ㬋⺷⊾炸炻ẍ⍲䭉䎮炷⤪柀 ⮶ˣ䳬䷼㔯⊾ˣṢ≃屯㸸䭉䎮ˣ䫾䔍炸䫱嬲枭炻⼰⎗傥㰢⭂㨇斄㚵⊁㓡┬ˤ AndrewsˣBoyne 冯 Walker炷2006b炸⮎嫱䳸㝄栗䣢炻䫾䔍ℏ㵝炷⤪∝㕘冯㊩临㕘 䘬㚵⊁ⶪ⟜炸冯℔ℙ䳬䷼䷦㓰〗〗䚠斄ˤ ⍿ ⇵ 徘 Lynn et al. 炷 2000 炸 ˣ O’Toole 冯 Meier 炷 2014 炸 炻 ẍ ⍲ Boyne 炷2003b炸䘬㊯⺽炻㛔䞼䨞▿娎㍸↢ᶨ⣿↮㜸㧉✳炻䓐ẍ㍊䨞⼙枧➢Ⰼ⭀₂䳬䷼㚵 ⊁⑩岒㓡┬䘬㥳朊冯嬲枭炷⍫夳ᶳ⚾ᶨ炸炻4 勚↮徘⤪ᶳ烉. ‫ق࡚ښ‬๝! ୥ྲᄈຬ! 䚠䔘⋨➇ 䚠⎴⋨➇ ‫࡚ښ‬՞֮! 埴㓧⋨➇ 㓧⹄Ⰼ䳂. ಣᙒ឵‫!ܓ‬ ᐡᜱ೤ዂ. ݉ଡ଼ࠣ፵‫׾‬๢!. 枸䬿柵⹎ ⒉ⶍ䷥㔠 ᐡᜱԒឮ!. ಣᙒስᏳ! ᙜీစᡜ! ഻ུ‫ڦ‬Ӫ!. ⚾ᶨ ↮㜸㝞㥳 屯㕁Ἦ㸸烉ἄ侭冒墥. 4. ⫿朊ᶲ炻㚵⊁⑩岒ㅱ娚㗗ˬ㊩临㓡┬˭䘬ⶍἄˤ䃞侴炻ˬ㚵⊁⑩岒㓡┬˭㖊⎗夾䁢ᶨ ˬ忶䦳˭炻Ṏ⎗夾䁢ᶨˬ昶㭝⿏䳸㝄˭炻㛔㔯䁢ˬ㨓㕟朊˭ᷳ䞼䨞炻㓭ẍ⼴侭夾ᷳ炻⚈ 㬌炻㨇斄ˬ⼿䋶冯⏎˭⎗ẍ夾䁢℞㚵⊁⑩岒㓡┬昶㭝⿏ㆸ㝄ᷳ⯽䎦ˤ Ʉ41Ʉ.

(8) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. ȞΚȟ‫ق࡚ښ‬๝Ȉ୥ྲᄈຬġ ⇞⹎䲣䴉䋞⤪ Bamberger炷2008: 840炸㇨妨烉ˬ䓐ẍ妋慳䳬䷼埴䁢䘬ね⠫⚈ 䳈炻℞⊭⏓Ƀ悐攨ɃⰔ⿏炻ẍ⍲℞Ṿ夷䭬冯⇞⹎⿏䳸㥳␴橼⇞˭ˤḳ⮎ᶲ炻⢾悐䑘 ⠫⤪䪞䇕䑘⠫䘬㓡嬲ᷫ⣏悐↮䳬䷼嬲朑䘬ᷣ天槭≃炷Burke & Litwin, 1992: 530炸炻 Balk炷1975: 38-39炸⯙㊯↢炻ˬ⭀₂䳬䷼⬀⛐℞Ṿ㨇斄⍲㓧㱣冯䣦㚫≃慷㇨㥳ㆸ䘬 䞑昋ᷕ炻忁ṃ≃慷⼤㬌䈥⺽ˤ㬌ᶨ䚠Ḻ⼙枧忶䦳⮶农≽㨇䳸㝄䘬䓊䓇炻⼙枧Ḯ㓧 ⹄Ƀ㓡┬䓇䓊≃ᷳシ栀˭烊㎃妨ᷳ炻䳬䷼䞼䨞⽭枰㬋夾ˬ⇞⹎搚⳴⿏˭ 炷institutional embeddedness: Noordegraaf & Stewart, 2000; Damanpour & Schneider, 2009 炸 炻 Ṏ ⌛ ⇞ ⹎ 䌐 䈡 ⿏ ⼰ ⎗ 傥 ⼙ 枧 㚵 ⊁ ∝ 㕘 䘬 ㍍ ⍿ 冯 㒜 㔋 ˤ 㕘 ⇞ ⹎ 婾 侭 DiMaggio 冯 Powell炷1983炸忚ᶨ㬍㈲⇞⹎⊾䘬㨇⇞䳘↮䁢ᶱ炻↮⇍㗗烉⻟⇞⎴⼊ ᷣ佑炷coercive isomorphism炸ˣ夷䭬⎴⼊ᷣ佑炷normative isomorphism炸炻ẍ⍲㧉 ầ⎴⼊ᷣ佑炷mimetic isomorphism炸炻↠栗↢䣦㚫㛇⼭ˣ⎴₽⡻≃炻ẍ⍲⮳㯪⇞⹎ 㬋䔞⿏ᷫ㍊䨞䳬䷼埴䁢䘬慵天䶂䳊ˤ ∝㕘㒜㔋䘬㔯䌣Ṏ␤ㅱ⇞⹎䲣䴉䘬慵天炻⤪ Berry 冯 Berry炷1999炸㍸↢Ḯ ˬ 㒜 㔋 㧉 ✳ ˭ 炷 diffusion models 炸 冯 ˬ ℏ 悐 㰢 ⭂ 㧉 ✳ ˭ 炷 internal determinants models炸炻℞ᷕ炻㒜㔋㧉✳⊭⏓ˬ⚳⭞Ḻ≽㧉✳˭炷national interaction model炸ˣ ˬ⋨➇㒜㔋㧉✳˭炷the regional diffusion model炸ˣˬ柀⮶侭ȹ句⼴侭㧉✳˭ 炷leader–laggard models炸炻ẍ⍲ˬ✪䚜⼙枧㧉✳˭炷vertical influence models炸⚃ 侭ˤ⤈⭂⛐ᶲ徘䞍嬀側㘗ᶳ炻⣂㔠䋶枭妰䔓Ṏ溻⊝䚠⎴㚵⊁柀➇䘬䳬䷼攻炻傥⣈䚠 Ḻ⬠佺ˣ↮ṓ列┬⮎⊁炻㛇㛃傥䘤⯽↢ᶨ⣿㚵⊁∝㕘ㅱ䓐䘬㯜⸛㓡┬㨇⇞炷Hartley & Downe, 2007: 331炸ˤ 㕘⇞⹎婾溆↢⇞⹎≽㨇㚱≑㕤䎮妋㨇斄埴䁢ㆸ⚈炻∝㕘㒜㔋䎮婾⇯㊯↢∝㕘⃰ 槭侭 䘬 埴䁢 櫭≃ 炻 㚱揺 㕤℔ 悐 攨姽 䋶妰 䔓 ⼨⼨ ℤ℟ 䪞 䇕冯 ⬠佺 䚖 䘬炷 Löffler, 2001炸炻⚈㬌炻⇞⹎䲣䴉ᷕ姕劍⬀⛐㚵⊁∝㕘冯⑩岒⋻崲䘬⃰槭㨇斄炻⮯㚱≑㕤⇢ 㽨℞Ṿ㨇斄䘬㚵⊁⑩岒㓡┬烊恋ṃ㚵⊁∝㕘傥≃ᶵ嵛⋨➇䘬℔ℙ䭉䎮侭炻⎗啱㬌⎹ ䷦㓰⃰槭䘬⎴₽㰚⍾䴻槿炷Wu, Ma, & Yang, 2013炸ˤ⍵ᷳ炻ᶨ㖎⇞⹎䲣䴉ᷕᶵ⬀ ⛐忁栆⃰槭侭炻⮵㕤⃰⣑仢᷷ⶪ⟜䪞䇕䘬埴㓧㨇斄侴妨炻℞㚵⊁⑩岒㓡┬䘬⇞⹎≽ 㨇⊊⽭㚜≈⋙᷷炷Jun & Weare, 2011: 502炸ˤ㗗㓭炻䳬䷼䲣䴉ᷕ⍫䄏⮵尉䘬⬀⛐冯 ⏎炻⼰⎗傥㚫⇢㽨㨇斄䘬㚵⊁⑩岒㓡┬ˤ H1 ⎴ᶨ⋨➇ᷕ⬀⛐䈡⭂⍫䄏⮵尉炻⮯㚱≑㕤㨇斄㚵⊁⑩岒䘬㓡┬ˤ. Ʉ42Ʉ.

(9) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. H2 ᶵ⎴⋨➇ᷕ⬀⛐䈡⭂⍫䄏⮵尉炻⮯㚱≑㕤㨇斄㚵⊁⑩岒䘬㓡┬ˤ. ȞΡȟ‫ق࡚ښ‬๝Ȉ‫࡚ښ‬՞֮ġ ˬ⇞⹎ỵ⛨˭炷institutional location炸㲃㊯埴㓧㨇斄㇨Ⱄ䘬ˬ埴㓧⋨➇˭␴ ˬ㓧⹄Ⰼ䳂˭侴妨ˤ5 ⯙⇵侭侴妨炻㚱䞼䨞炷Cabral & Lazzarini, 2014炸⺢嬘ㆹᾹㅱ ⣂斄㲐⇞⹎䲣䴉㛔幓⮵㕤䳬䷼䷦㓰㥳ㆸᷳ⼙枧ˤ㬌⢾炻㟡㒂 Wu et al.炷2013: 357358炸䘬䞼䨞䘤䎦炻ᷕ⚳⣏映ᶵ⎴䘬⛘䎮⋨➇炷⤪ᷕ悐ˣ大悐ˣ㜙悐炸ˣ㧁䘬Ṣ⎋ 炷⤪悥㚫⋨ˣ悱㛹⋨炸ˣ埴㓧Ⰼ䳂炷⤪䚩ˣⶪˣ䷋ˣ捖ˣ㛹炸ᷕ炻㨇斄㇨堐䎦↢Ἦ 䘬∝㕘栆✳冯傥≃⣏䔘℞嵋ˤ⣏橼ᶲ炻㜙悐⛘⋨ˣ悥㚫⋨炻ẍ⍲ⶪ冯䷋忁栆ᷕ䫱Ⰼ 䳂ˣ㈧ᶲ┇ᶳ䘬⛘㕡㓧⹄炻㭼庫℟㚱∝㕘⍾⎹炻忁婒㖶Ḯ⛘䎮⋨➇ㅱ⎗ἄ䁢㨇斄㚵 ⊁䷦㓰䘬枸㷔嬲枭ˤġ ⯙⼴侭侴妨炻埴㓧㨇斄晠Ⱄ䘬㓧⹄Ⰼ䳂䴻ⷠ㗗䚠斄䞼䨞斄㲐䘬嬲枭ˤ冱ἳἮ 婒炻⛐㭼庫伶⚳⛘㕡㓧⹄㚵⊁⑩岒䘬㯜⸛㗪炻Holzer et al.炷2009: 414炸⯙䘤䎦伶⚳ 䲣䴉ᷕ冒㱣ⶪ䘬⑩岒㓡┬⯌℞⚘暋ˤBorins炷2000b: 500; 2000c: 48炸↮⇍䞼䨞伶⚳ 冯 ≈ ㊧ ⣏ ⎬ 䳂 㓧 ⹄ 炻 㚱 斄 伶 ⚳ 㓧 ⹄ 䋶 枭 妰 䔓 炷 American Government Awards Program炸䘬⍫䋶ˣℍ⚵冯䌚䋶↮ⶫね⼊炻䘤䎦ⶆ冯䚩䳂䘬㓧⹄㨇斄崭忶⋲㔠ˤ㬌 ⢾炻Hartley 冯 Downe炷2007: 339, 348炸䘤䎦炻㚱ṃ劙⚳㓧⹄Ⰼ䳂ᷕ䘬䔞⯨炷⤪⋨ 嬘㚫炸⽆Ἦᶵ㚦⍫䋶炻シ㊯娚䋶枭⮵㕤忁栆⮷✳⛘㕡㓧⹄㭼庫ᶵ℟㚱⏠⺽≃ˤ䵄⎰ ᶲ徘炻㛔䞼䨞枸㛇埴㓧㨇斄㇨Ⱄ埴㓧⋨➇␴㓧⹄Ⰼ䳂⮯㚫⼙枧℞㚵⊁∝㕘冯㓡┬ˤ H3 㨇斄㇨Ⱄ䘬埴㓧⋨➇ⶖ䔘炻⮯㚫⼙枧㨇斄㚵⊁⑩岒䘬㓡┬ˤ H4 㨇斄㇨Ⱄ䘬㓧⹄Ⰼ䳂ⶖ䔘炻⮯㚫⼙枧㨇斄㚵⊁⑩岒䘬㓡┬ˤ. Ȟήȟಣᙒ឵‫ܓ‬Ȉᐡᜱ೤ዂġ ⬠侭㖑⶚㊯↢䳬䷼䳸㥳㚫⼙枧䳬䷼㓰傥炷Kimberly, 1976炸炻侴䳬䷼夷㧉ᷫ䳬 ䷼䳸㥳䘬慵天Ⱄ⿏ᷳᶨˤ䵄⎰⣂ỵ⬠侭炷e.g. Amirkhanyan et al., 2014: 8; Boyne, 2003b: 370-371; Damanpour, 1992炸䘬奨溆炻䓙㕤⣏✳䳬䷼景䓐㭼庫⣂䘬⮰㤕⒉ ⶍ炻㓭⛐⓷柴妋㰢傥≃ᶲ㚫⊅忶⮷✳䳬䷼炻⎴㗪炻⣏✳䳬䷼㭼庫傥⣈忼⇘夷㧉䴻 㾇ˤ䃞侴炻⣏✳䳬䷼㇨⃭㕍䘬䷩㔯䷇䭨⎗傥㚫旣䣁∝㕘侴⼙枧䳬䷼䷦㓰ˤ㬌⢾炻⮷ ✳䳬䷼㭼庫傥⣈曰㳣⚈ㅱ䑘⠫䘬暨㯪␴㓡嬲炻⚈㬌庫㚱≑㕤㍸⋯⚆ㅱ⿏冯㓰傥炻忁 5. 娚⎵ 娆ῇ⍾冒 Chun 冯 Rainey炷2005: 542炸䘬䞼䨞炻 ㊯埴㓧㨇斄 晠Ⱄ㕤埴㓧 悐 攨 炷executive departments炸䘬ℏ悐ㆾ⢾悐侴妨ˤ㛔㔯⇯≈ẍ㒜⣏娖慳ˤ Ʉ43Ʉ.

(10) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. ḇ㗗℠✳℔ℙ怠㑯䎮婾⭞㇨㍸↢䘬ᷣ⻝ˤ ⛐䴻槿䞼䨞ᶲ炻McCallionˣMcKillop 冯 Kerr炷1999: 27炸憅⮵⊿ッ䇦嗕慓昊䘬 䚠⮵㓰䙲忚埴䞼䨞炻䘤䎦⣏✳慓昊㭼崟⮷✳慓昊℟㚱庫檀䘬ㆸ㛔㓰䙲ˣ惵伖㓰䙲炻 ẍ⍲㈨埻㓰䙲ˤMoon 冯 Norris炷2005: 55-56炸䘤䎦炻䚠庫㕤⮷✳㓧⹄炻⣏✳㓧⹄ 㑩㚱㭼庫⣂䘬⇑⭛斄ὪṢ炻⽭枰㓷㕤⮇奢℞暨㯪炻⎴㗪ḇ㑩㚱㭼庫⣂䘬埴㓧屯㸸炻 㓭侴㭼庫㦪㕤㍸ὃ暣⫸⊾䘬∝㕘㚵⊁ˤ䚠⮵⛘炻Drake 冯 Simper炷2003: 165炸憅⮵ 劙㟤嗕␴⦩䇦㕗嬎⯨㇨ἄ䘬䞼䨞⇯⼿↢䚠⍵嫱㒂炻℞䘤䎦⮷✳嬎⯨㭼庫㰺㚱䳬䷼冯 䭉䎮Ⰼ䳂䘬⓷柴炻⚈㬌⯽䎦↢Ἦ䘬㓰䌯庫檀ˤ㚱揺㕤䳬䷼夷㧉⮵㕤℔ℙ㚵⊁⑩岒㓡 ┬䘬嫱㒂ṵ冲㧉䱲冯ᶵ嵛炻⬠侭␤䰚憅⮵忁ᾳᷣ柴ㅱ娚⽆ḳ㚜⣂䞼䨞炷Hodgson et al., 2007: 374炸ˤ ⒉ⶍ䷥㔠⎹Ἦ㗗䳬䷼夷㧉䘬ᷣ天㷔慷㕡⺷炻Ữ䳬䷼夷㧉㛒⽭㊯㴱⊆≽≃⣏⮷ 炷Aldrich, 1972: 33炸ˤ㛔䞼䨞ὅ⽒ Kimberly炷1976炸␴ Jung炷2013: 667炸䘬⺢ 嬘炻昌Ḯ㨇斄⒉ⶍ䷥㔠ᷳ⢾炻ḇ⮯㨇斄枸䬿夷㧉䲵ℍ㷔慷ˤ⯙⇵侭侴妨炻⃀䭉ᶵ夳 ⼿㇨㚱䞼䨞炷Lee & Whitford, 2013: 707炸悥㓗㊩⒉ⶍ䷥㔠␴㚵⊁䷦㓰䘬㬋⎹斄Ὢ炻 Ữᶵ⮹䞼䨞炷Brewer, 2005; Gooding & Wagner, 1985炸㊯↢炻㨇斄⒉柵⣂⮉⮵㕤䳬 ䷼䷦㓰㗗㚱⼙枧䘬炻⯌℞ᶨ㖎䳬䷼忶⹎䱦䯉Ṣ≃⮯ᶵ⇑㕤䳬䷼㓰傥䘬堐䎦ˤ⯙⼴侭 侴妨炻㚱斄屯㸸冯㚵⊁⑩岒㓡┬䘬㬋⎹斄Ὢ炻Boyne炷2003b: 369炸㍸↢Ḯ⻟ˣ⻙ ℑ䧖䎮婾奨溆忚埴妋慳炻℞ᷕ⻟⊊䎮婾䇰㛔⺢嬘炻庫⣂䘬℔ℙ䴻屣㗗㚵⊁㓡┬䘬⃭ ↮天ẞ炻味㬌冱⽭䃞⮶农℔ℙ㚵⊁㔠慷冯⑩岒䘬㍸⋯烊军㕤⻙⊊䇰㛔⇯⺢嬘炻庫⣂ 䘬㓗↢ᷫ⽭天Ữ᷎朆⃭↮㡅ẞ炻味屯㸸⽭枰㚱㓰䭉䎮㕡傥㍸ὃ㤝⣏⊾䘬㼃⛐㓰䙲ˤ ẍ㔁做柀➇䁢ἳ炻㚱斄⬠㟉䘬㔁做㓗↢⮵㕤⬠䓇⬠佺ㆸ㓰ᷳ⼙枧Ụ᷶ḇ㰺㚱⭂婾 炷Wenglinsky, 1997: iii炸ˤ䵄⎰㔯䌣妶婾䳸㝄炻㛔䞼䨞㍸↢ẍᶳ`姕烉 H5 㨇斄枸䬿柵⹎⣂庫㚱≑㕤㨇斄㚵⊁⑩岒䘬㓡┬ˤ H6 㨇斄⒉ⶍ䷥㔠⣂庫㚱≑㕤㨇斄㚵⊁⑩岒䘬㓡┬ˤ. Ȟѳȟಣᙒ឵‫ܓ‬ȈᐡᜱԒឮġ ⯙ 䳬 ䷼ 䓇 ン ⬠ ˣ 䳬 ䷼ ゘ ⿏ ㆾ 䳬 ䷼ 嬲 朑 䘬 奨 溆 侴 妨 炷 Hannan & Freeman, 1984炸炻ẍ䳬䷼⸜漉冯夷㧉ἄ䁢冒嬲枭ℑ侭攻䚳Ụ℟㚱㝸䧖䚠斄⿏炻Ữ䴻槿㔯䌣 炷Chun & Rainey, 2005; Lee & Whitford, 2013炸䴻ⷠ≈ẍᾳ⇍嗽䎮ˤ㚱斄㨇斄⸜漉 ⮵㕤䳬䷼嬲朑冯㚵⊁㓡┬㇨忈ㆸ䘬⼙枧炻DobrevˣKim 冯 Carroll炷2003: 269炸堐 䣢炻晐叿⸜漉冯夷㧉ㆸ攟炻䳬䷼⮯㚫嬲⼿堘侩ˣ♜慵⭀₂⊾炻ẍ⍲塓忶㗪䘬夷䪈. Ʉ44Ʉ.

(11) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. 炷obsolete blueprints炸㇨㉾䳗ˤ⮵㬌炻Wollebaeck炷2009: 367-368炸忚ᶨ㬍妋慳⤪ ᶳ烉䳬䷼⸜漉怆⡆⯙徸㻠朊冐ἳ夷⊾␴ℏ⛐ᶨ农⿏䘬⡻≃烊䳬䷼䁢Ḯ䵕嬟℞㖊⼿⇑ 䙲炻䈡⇍㗗屯㸸ˣ㪲≃冯䈡㪲䘬↮惵䲣䴙炻农ἧ嬲朑⚘暋慵慵烊㬌⢾炻䳬䷼ḇ天彶 ⎰⢾䓴䘬㝸ṃ㛇⼭炻农ἧ⸜攟䘬䳬䷼䦳⹎ᶲ㚜≈搚⳴㕤⢾悐斄Ὢˤᶲ徘婒㖶␤ㅱḮ Hannan 冯 Freeman炷1984: 157炸䘬ˬ䳸㥳゘⿏晐⸜漉♜㟤怆⡆˭䚳㱽ˤ 㝸ṃ䴻槿䞼䨞炷Sørensen & Stuart, 2000炸嫱⮎Ḯ⸜漉冯゘⿏ᷳ攻䘬䶂⿏斄Ὢ炻 Ữ㚱ṃ䴻槿䞼䨞⇯㍸↢ᶵ⎴䘤䎦炻ἳ⤪炻Thornhill 冯 Amit炷2003炸堐䣢炻䘤⯽䳬 ䷼䈡⭂䘬䞍嬀ˣ㈨傥冯傥≃暨天㗪攻炻侴⸜庽䳬䷼䣁㕤ᶨ凔⿏䭉䎮≇傥㛒冣ㆸ䅇炻 㭼庫⭡㖻朊冐⣙㓿ˤ役㛇炻Chen炷2014炸憅⮵伶⚳朆䆇⇑䳬䷼㇨忚埴䘬⮎嫱䞼䨞 栗䣢炻㨇斄侩⊾冯䳬䷼∝㕘ˣ䭉䎮桐晒㈧㑼⁦⎹炻ẍ⍲䳬䷼䷩㔯䷇䭨ᷳ攻㇨⏰䎦䘬 ℞⮎㗗ᶨ䧖䘬朆䶂⿏斄Ὢ炻忁㗗㢵➢⛐ẍ䳬䷼⸜漉ἄ䁢⍫侫㝞㥳㇨䘤⯽↢Ἦ䘬⣂昶 㭝㤪⾝㧉✳䘬䘤䎦ᶲˤ⮵㛔䞼䨞侴妨炻朆䆇⇑䳬䷼冯㓧⹄悐攨䘬䳬䷼䲣䴉䳪䨞㚱㇨ ᶵ⎴炻侴䚠斄䴻槿䞼䨞䘬䘤䎦ḇ᷎ᶵᶨ农炻䵄⎰侫慷⎬枭䳸婾炻㛔䞼䨞枸㛇檀漉㨇 斄⮵℞㚵⊁⑩岒㓡┬㚫㥳ㆸ屈朊⼙枧ˤ H7 ⸜庽㨇斄庫㚱≑㕤㨇斄㚵⊁⑩岒䘬㓡┬ˤ. ȞϥȟಣᙒስᏳȈᙜీစᡜġ ℔ℙ埴㓧㔯䌣⣏⣂斄㲐㕤℔悐攨柀⮶侭䘬ᾳṢ栀㘗ˣ㈨傥ẍ⍲櫭≃炻⮵㕤䳬䷼ 忳ἄ冯䷦㓰㇨ⷞἮᷳ⼙枧炷Brewer & Selden, 2000: 693炸ˤ柀⮶⎗ẍ㓡┬℔ℙ㚵⊁ ䷦㓰炻⤪ᶵ⎴䘬柀⮶桐㟤⮵㕤䳬䷼ㆸ⯙⎗傥℟㚱㼃⛐⼙枧炷Boyne, 2003b: 371炸ˤ ⮎嫱屯㕁ḇ栗䣢炻柀⮶侭Ⱄ⿏㚫⼙枧℔ℙ䳬䷼∝㕘㍉埴炷Damanpour & Schneider, 2009炸烊恋ṃ⶚䌚⼿䷥䴙⑩岒䋶䘬伶⚳倗恎㨇斄炻⼨⼨ḇ㑩㚱ᶵ拗䘬柀⮶炷Simon, 1998炸ˤ⣏㉝ᶲ炻忁ṃ䞼䨞␤ㅱḮ Borins炷2001: 314-315炸䘬婧㞍䳸㝄烉柀⮶⮵㕤 ℔ℙ䭉䎮∝㕘㈖㺼Ḯᶨ䧖㓗㊩奺刚ˤ⃀䭉⤪㬌炻ḇ㚱婧㞍䞼䨞䘤䎦炻柀⮶䘬⼙枧≃ Ụ᷶㛒⤪㔯䌣㇨妨凔⁛䤆炻⮵㬌炻Brewer 冯 Selden炷2000: 704炸㍸↢ᶨ䧖⎗傥䘬 妋慳烉柀⮶⮵㕤䳬䷼䷦㓰䘬㬋⎹⼙枧㗗德忶䳬䷼㔯⊾䘬⺢䩳␴䵕专Ἦ忼ㆸ䘬ˤ㎃妨 ᷳ炻柀⮶䘬⼙枧≃℞⮎㗗攻㍍䘬ˤ ˬ檀昶䎮婾˭炷upper echelons theory炸㖶䘥妋慳ỽẍ埴㓧椾攟㚫⮵䳬䷼䷦㓰㥳 ㆸ冱嵛庽慵ᷳ⼙枧ˤ㟡㒂 Hambrick 冯 Mason炷1984炸䘬婒㱽炻䳬䷼䷦㓰ᷫ䳬䷼ᷕ ℟㚱⼙枧≃埴≽侭䘬₡ῤ冯娵䞍➢䢶ᷳ⍵⮬炻⚈㬌炻媠⤪⸜漉ˣ⮰㤕側㘗ˣ℞Ṿ借 㵗䴻槿炷⤪ℏ䓇ㆾ⢾墄炸ˣ㔁做ˣ䣦䴻側㘗ˣ屉⊁⛘ỵ炻ẍ⍲⛀橼Ⱄ⿏炷⤪⎴岒ㆾ. Ʉ45Ʉ.

(12) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 䔘岒炸䫱䭉䎮側㘗Ⱄ⿏炻⮯㚱≑㕤枸㷔㨇斄䘬䫾䔍怠㑯冯㚵⊁䷦㓰ˤHambrick 冯 Mason炷1984: 204炸ḇ⺢嬘㛒Ἦ㚱岜㚜⣂䘬ˬ冐⸲䞼䨞˭Ἦ⃭⮎䭉䎮Ⱄ⿏炷⤪℔ℙ 㚵⊁≽㨇ˣ桐晒㈧㑼⁦⎹䫱炸䘬ℏ㵝ˤ役⸜Ἦ炻劍⸚℔ℙ埴㓧⬠侭炷e.g. Damanpour & Schneider, 2009; Esteve, Boyne, Sierra, & Ysa, 2013; Petrovsky, James, & Boyne, 2014炸ḇ㟤⢾斄㲐檀昶䭉䎮侭䘬ᾳṢⰔ⿏冯䈡⭂䳬䷼埴䁢ᷳ斄倗⿏ˤ➢㬌炻㛔䞼䨞 枸㛇῀劍㨇斄椾攟㑩㚱寸⭴䘬借㵗䴻槿炻ὧ⎗⮯⃰⇵䴻槿㇨䳗䧵䘬䞍嬀ˣ㈨傥ẍ⍲ 柀⮶桐㟤炻⮶ℍ䎦借䘬㚵⊁㨇斄炷Karaevli, 2007: 682炸烊ẍ⍫䋶⮎⊁䁢ἳ炻冱↉姕 䩳ℏ悐䋶枭ẍ墺㎂∝㕘ˣ㊯⭂ᶨ䫮➢慹㓗㊩∝㕘炻ẍ⍲溻⊝⎴ṩ⢾悐⬠佺䫱炻䘮⎗ ἄ䁢㨇斄㚵⊁∝㕘冯⑩岒㓡┬䘬䱦忚䫾䔍炷Borins, 2001: 319炸ˤ䷥侴妨ᷳ炻柀⮶ 侭ᾳṢ寸⭴䘬借㵗䴻槿⮯㚱≑㕤㍸⋯䎦借㨇斄䘬㚵⊁䷦㓰ˤ H8 椾攟借㵗䴻槿寸⭴⮯㚱≑㕤㨇斄㚵⊁⑩岒䘬㓡┬ˤ. ȞϳȟಣᙒስᏳȈ഻ུ‫ڦ‬Ӫġ 㨇斄椾攟䘬∝㕘⍾⎹㚫⼙枧℞⮵㚵⊁⑩岒㓡┬䘬䎮⾝冯ἄ㱽ˤ῀劍䭉䎮侭⮵㕤 ∝㕘冯嬲朑㉙㊩㭼庫㓗㊩䘬ン⹎炻Ṏ⌛ Damanpour 冯 Schneider炷2009炸㇨媪䘬 ˬ㲃∝㕘ン⹎˭炷pro-innovation attitude炸炻ㆾ栆Ụ Moon 冯 Norris炷2005炸㇨媪䘬 ˬẩ㤕冯∝㕘⍾⎹˭炷entrepreneurial and innovation orientation炸炻㚫⁦⎹㓗㊩㯪㕘 㯪嬲䘬䎮⾝冯⮎⊁炷⤪暣⫸⊾㚵⊁炸炻᷎惵伖屓⽡忁栆䎮⾝㇨暨䘬屯㸸ˤ㨇斄椾攟 ⮵㕤䳬䷼ㆾ㚵⊁∝㕘䘬㓗㊩⹎炻⎗德忶℞ᾳṢ䘬⍫䋶䴻槿≈ẍ奨⮇ˤ㨇斄椾攟⮵㕤 ⍫䋶䘬ン⹎暋⃵㚫㚱⣂㕡侫慷炻䔞㨇斄椾攟㰢⭂⍫䋶㗪炻ὧ枰䴻㬟♜㟤䘬ℏ悐冒姽 䦳⸷炻ẍ姽㕟㗗⏎㺧嵛ᷣ彎㨇斄㇨姕⭂䘬䷦㓰㊯㧁炻㬌忶䦳㛔幓⯙㗗ᶨ䧖䚖㧁⮶⎹ 䘬⬠佺炷Bovaird & Löffler, 2009: 385炸ˤ㨇斄椾攟㰢⭂⍫䋶᷎德忶℞Ṿ䳬䷼Ḯ妋䋶 枭⮎⊁㇨便屣㗪攻炻⮯㚫⮵℞㚵⊁⑩岒㓡┬ⷞἮ㬋朊⼙枧炷Radnor, 2009: 437炸ˤ ㎃妨ᷳ炻⍫䋶忶䦳㍸ὃ㨇斄㊯娵℞⃒⊊冯≋⊊ᷳ⣹㨇炻⚈侴㚱≑㕤Ὣ忚℔ℙ㚵⊁∝ 㕘冯㓡┬炷Wilford, 2007: 345炸ˤ⃀䭉⤪㬌炻䋶枭䘬䪞䇕㛔岒⌣⎗傥ἧ㨇斄椾攟㛃 ᷳ⌣㬍炻昌朆℞㛔Ṣ℟㚱㖢䚃䘬∝㕘冯㓡┬≽㨇ˤ䵄⎰⇵徘炻恋ṃ≯㕤㊹㇘䋶枭䘬 㨇斄椾攟炻〘ⶏ⍵㗈↢℞ᾳṢ℟㚱⻟䁰䘬℔ℙ㚵⊁∝㕘冯徥㯪䳬䷼檀䷦㓰䘬ᾉ⾝␴ ẩ⚾ˤ⚈㬌炻㛔䞼䨞枸㛇檀昶䭉䎮侭䘬∝㕘⍾⎹⮵㕤㨇斄㚵⊁⋻崲℟㚱㬋⎹⼙枧ˤ H9 椾攟℟⁁∝㕘⍾⎹⮯㚱≑㕤㨇斄㚵⊁⑩岒䘬㓡┬ˤ. Ʉ46Ʉ.

(13) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. ୥ȃः‫๋ف‬౲ᇅР‫ݳ‬ ΚȃӒࠊข໕Р‫ݳ‬ġ ⺞临⇵㔯姽䋶妰䔓冯㚵⊁⑩岒㓡┬斄倗⿏䘬妶婾炻㛔䞼䨞㰚⍾䚠斄䞼䨞䘬㕡㱽 婾ㆸ㝄妶婾⤪ᶳ烉Hartley 冯 Downe炷2007炸斄㲐㨇斄䁢ỽ栀シ⍫䋶␴ᶵ⍫䋶炻℞ 䳸 㝄 ⮵ 㕤 ⍫ 䋶 妰 䔓 䘬 ䷦ 㓰 姽 Ộ 㚱 ㇨ ≑ 䙲 ˤ Angell 炷 2001 炸 憅 ⮵ 伶 ⚳ Malcolm Baldrige ⚳⭞⑩岒䋶䌚䋶侭ᷕ炻忳䓐暣娙婧㞍⋩⭞墥忈㤕冯㚵⊁㤕㚨Ἓ⮎⊁⑩岒䘬 ⺈⓮炻娎⚾㭼庫ˬㆸ≇˭冯ˬᶵㆸ≇˭䘬⑩岒冯䑘⠫妰䔓➟埴ᶲᷳⶖ䔘ˤ⎗や忁ỵ ἄ侭⮵㕤妰䔓ㆸ≇冯⏎䘬∫↮炻ᷣ天Ἦ冒⍿姒侭䘬冒ㆹ⟙⮶炷self-reported炸炻ᶼ 䞼䨞夷㧉䚠⮵㚱旸ˤSomerville 冯 Elliott炷2011炸憅⮵≈㊧⣏倗恎㓧⹄ᶫ⋩ᾳ㨇斄 ㇨Ⱄ⒉ⶍ炻德忶冒⠓⓷⌟䘬㕡⺷妰䬿䷦㓰炻ẍ㬌忶㾦↢Ḽᾳ栏⭊㚵⊁⋻崲䘬㨇斄忚 埴ᾳ㟰䞼䨞炻᷎妋慳㬌䫱㨇斄䁢ỽ㚵⊁⋻崲ˤᶲ徘䞼䨞䮑怠䣢䭬㨇斄䘬㕡㱽婾枿䁢 屣≃ˣ㚱溆ᷣ奨炻ṎὟ旸⛐⮷夷㧉䘬䞼䨞䘤䎦ˤ㚨⼴炻Simon炷1998炸⇯㗗㟡㒂 伶⚳倗恎㓧⹄㨇斄㗗⏎䌚⼿ˬ䷥䴙⑩岒䋶˭ἄ䁢䳬䷼䷦㓰䘬堉慷㧁㸾炻᷎⋨↮䁢 ˬ庫䁢ㆸ≇˭冯ˬ庫ᶵㆸ≇˭ℑ䧖䳬⇍炻娎⚾⽆ᷕ䩢䨞忈ㆸ䷦㓰ⶖ䔘ᷳἮ㸸ˤ Andrews et al.炷2006b: 52炸㚦㊯↢烉姙⣂℔ℙ㚵⊁䷦㓰䘬⬠埻㔯䌣炻ῷ慵⛐ 炷╖ᶨ炸ᾳ㟰䞼䨞䘬斉徘炻㬌䫱䞼䨞᷎㰺㚱㍸ὃ㍐忚℔ℙ埴㓧䥹⬠ㆾ⮎⊁㇨暨䘬䲣 䴙⿏ 嫱㒂 炻 侴側 ⼴⍇ ⚈ ᶵ᷷ ↢冒 㕤 㫈仢 䚠斄 䘬 屯㕁 ˤ䚠 庫 ᷳᶳ 炻⇵ 徘 Simon 炷1998炸娎⚾⮯㨇斄䌚䋶冯⏎␴䳬䷼䷦㓰䘬姽₡≈ẍ忋䳸䘬ἄ㱽炻㈨ⶏ⿏妋㰢Ḯ䞼 䨞⮎⊁ᶲ℔悐攨䷦㓰暋ẍ堉慷ˣ婧㞍ㆸ㛔檀⍲㧋㛔⣒⮷䘬⓷柴ˤ䯉妨ᷳ炻䚠庫㕤德 忶冒ㆹ⟙⮶冯䞍奢㷔慷㇨⍾⼿䘬䷦㓰屯㕁炻⭊奨屯㕁⚈䁢ῷⶖ庫⮹炻㓭侴ῷ⤥塓䓐 Ἦ姽Ộ䷦㓰炻⎒ᶵ忶℞㛒⽭⭡㖻⍾⼿炷Kim, 2005: 250炸ˤ䁢␤ㅱ⬠侭 Brewer 冯 Selden炷2000: 707炸ˣLee 冯 Whitford炷2013: 698, 707炸⃒⃰ἧ䓐⭊奨䷦㓰䚠斄㷔 慷ᷳ⺢嬘炻㛔䞼䨞娵䁢德忶姽䋶㳣≽䓊䓇䘬㔠㒂炻⮯⎗怑⹎⸛堉䞼䨞夷㧉冯⭊奨⿏ ᷳ暁慵天㯪ˤ. Ρȃၦਠ‫ྜٿ‬ġ 㛔䞼䨞Ὢẍˬ㓧⹄㚵⊁⑩岒䋶˭ᷕ䘬ˬ䫔ᶨ䶂㚵⊁㨇斄˭ἄ䁢䞼䨞⮵尉炻娚䋶 枭ᷫ姕妰Ἦ墺㎂恋ṃ农≃㕤℔ℙ㚵⊁⑩岒㓡┬䘬㨇斄炷⹾渿⧇ˣ⏪晭暗炻2010炸ˤ 䓙㕤⎬㨇斄⛯⎗ᷣ≽䇕⍾⍫䋶ㆾ塓㇨Ⱄᶲ䳂㨇斄㍐啎⍫䋶炻⚈㬌炻㓧⹄㚵⊁⑩岒䋶 Ʉ47Ʉ.

(14) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. ṵ⎗媪㗗ᶨ䧖ˬ冒栀⿏䪞䇕䋶枭˭炷voluntary competitive award炸ˤ娚䋶枭冱彎彬 Ṳ⶚忼ℕ⯮炻㛔䞼䨞憅⮵䫔ᶨ⯮军䫔Ḽ⯮炷2009 军 2013 ⸜炸㨇斄⍫䋶␴䌚䋶ね⼊ 忚埴屯㕁吸普ˤ⇵Ḽ⯮䘬⍫䋶㨇斄㔠ℙ妰 544 ᾳ炻㬟⯮䌚䋶㨇斄ℙ妰 106 ᾳˤ䌚䋶 㨇斄䘬㤕⊁Ⱄ⿏⇵Ḽ⎵ὅ⸷䁢烉堃䓇慓䗪炷16 ᾳ炸ˣ㇞㓧炷12 ᾳ炸ˣ䦭⊁炷10 ᾳ炸ˣ䓇ンᾅ做炷10 ᾳ炸ˣ㔯⊾䣦㔁炷8 ᾳ炸ˤ㭷⯮䌚䋶䌯㚨檀䁢 22.7%炻㚨Ỷ䁢 17.9%炻㬟⯮䌚䋶䌯⸛⛯䲬䁢Ḵㆸˤ㔜橼侴妨炻㬟⯮⍫≈姽䋶䘬㨇斄㔠慷⥳䳪䵕㊩ ⛐ᶨ⭂㯜㸾炻㭷⯮䌚䋶䌯嬲⊾Ṏᶵ⣏炻㓭ㅱ⎗䵕㊩䋶枭䘬䪞䇕⿏␴⏠⺽≃炷⍫夳堐 ᶨ炸ˤ 䫔ᶨ䶂㚵⊁㨇斄䘬姽䋶↮䁢ᶱ⣏姽㟠㥳朊烉ˬ⃒岒澳㮹㚵⊁˭ˣˬ屯妲瀘忂㚵 ⊁˭⍲ˬ∝㕘≈ῤ㚵⊁˭炻⎬姽㟠㥳朊ℵ䳘↮㔠ᾳ姽㟠枭䚖ˣ㊯㧁䫱㧁㸾炻ἄ䁢⍫ 䋶㨇斄姽↮䘬ὅ㒂ˤ姽⮑ἄ㤕⇯↮䁢ℑ昶㭝烉䫔ᶨ昶㭝⯙⍿㍐啎㨇斄㇨㍸復ˬ澹䋶 䓛婳㚠˭ℏ⭡忚灖㚠朊姽⮑炻ẍ⍲⯙⍿㍐啎㨇斄ˬ屯妲瀘忂㚵⊁˭㥳朊㊯㧁忚灖䵚 䪁⮑㞍烊䫔Ḵ昶㭝⯙忂忶⇅⮑䘬⍫䋶㨇斄炻憅⮵⇵徘ᶱ⣏㥳朊忚灖⬠侭⮰⭞䘬⮎⛘ 姽⮑炻㛇ẍ㉼㒊⃒䔘䘬➢Ⰼ䳬䷼ˤ 堐ᶨ 㬟⯮㓧⹄㚵⊁⑩岒䋶䫔ᶨ䶂㚵⊁㨇斄䘬⍫䋶冯䌚䋶ね⼊ ۪!!Ԫ!. ୥ዪᐡᜱ኶!. ᕖዪᐡᜱ኶!. ᕖዪ౦!. 䫔ᶨ⯮. 98. 18. 18.4%. 䫔Ḵ⯮. 97. 22. 22.7%. 䫔ᶱ⯮. 117. 21. 17.9%. 䫔⚃⯮. 119. 24. 20.2%. 䫔Ḽ⯮. 113. 21. 18.6%. ䷥. 544. 106. 19.5%. ␴. 屯㕁Ἦ㸸烉ἄ侭冒墥. ήȃข໕Р‫ݳ‬ġ 㟡㒂⇵徘䞼䨞䚖䘬炻㛔䞼䨞冒埴⺢㥳屯㕁⹓ˤἄ侭椾⃰㾷奥ᷣ彎㨇斄埴㓧昊䞼 侫㚫炷䎦㓡⇞䁢⚳䘤㚫炸䘬⭀㕡䵚䪁炻吸普㓧⹄㚵⊁⑩岒䋶ᷕ䘬䫔ᶨ䶂㚵⊁㨇斄ᷳ ⍫䋶␴䌚䋶⎵╖ˤ℞㫉炻ẍᶲ徘⎵╖䁢䶂䳊炻徸ᶨ⚆㹗㾷奥ᾳ⇍㨇斄ᷳ䵚䪁炻䈡⇍ 㗗ˬ㨇斄䯉ṳ˭冯ˬ㓧⹄屯妲℔攳˭ℑ⣏⮰⋨炻厫⍾䞼䨞暨㯪ᷳ䚠斄㔠㒂ˤ῀劍䵚 䪁屯㕁⋙᷷炻䈡⇍㗗㴱⍲Ḽ悥⋯㟤㓡⇞⇵䷋ⶪ㓧⹄㇨Ⱄ㨇斄䳬䷼Ⱄ⿏䘬℔攳屯㕁炻. Ʉ48Ʉ.

(15) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. ㈹ㆾ㨇斄椾攟㚜徕⶚ᷭ側㘗Ⱄ⿏屯㕁ᶵ⎗侫炻ἄ侭ᷫ▿娎德忶暣娙㍍㳥ㆾẍ暣⫸悝 ẞἮ䳊⍾敽㺷䘬屯㕁ˤ. ȞΚȟ݉ଡ଼ࠣ፵‫׾‬๢ 㛔䞼䨞斄㲐䁢ỽ㝸ṃ➢Ⰼ䳬䷼㟤⢾慵夾㚵⊁⑩岒㓡┬烎㟡㒂⇵徘㔯䌣妶婾䳸 㝄炻㛔䞼䨞⮯㨇斄ˬ䌚䋶˭䫱⎴㕤ˬ㚵⊁⋻崲˭䘬ẋ⎵娆炻⚈㬌炻㚵⊁⑩岒㓡┬ἄ 䁢ὅ嬲枭ᷫ㟡㒂㨇斄⍫䋶䘬䳸㝄Ἦ堉慷ˤ恋ṃˬ䌚䋶㨇斄˭ẋ堐℞㚵⊁䷦㓰㶙⍿偗 ⭂炻⮎⊁ᶲ䧙ᷳ䁢ˬ⃒岒㚵⊁㨇斄˭炷⹾渿⧇ˣ⏪晭暗炻2010烉22炸炻军㕤㚜⣂䘬 ˬ㛒䌚䋶㨇斄˭䚠⮵Ἦ婒㚵⊁堐䎦⎗傥⯙庫䁢ᶨ凔ˤ䓙㬌⎗䞍炻㛔䞼䨞䘬㚵⊁⑩岒 㓡┬䁢ˬḴ↮嬲枭˭炻⌛⋨↮䁢ˬ㚵⊁⋻崲˭炷䌚䋶炸冯ˬ㚵⊁ᶨ凔˭炷㛒䌚䋶炸 ℑ䧖栆⇍≈ẍ䶐䡤ˤ. ȞΡȟಣᙒ‫ق‬๝Ȉ୥ྲᄈຬ 䳬䷼䲣䴉ᷕ⍫䄏⮵尉Ὢ㊯恋ṃ㤕⶚䌚⼿㓧⹄㚵⊁⑩岒䋶㬲㥖䘬⎴栆✳㨇斄ˤ㑵 ἄᶲ炻ἄ侭㟡㒂㇨㚱⍫䋶㨇斄㇨Ⱄ䘬ˬ埴㓧⋨➇˭炷⤪烉➢昮ⶪˣ冢⊿ⶪ炸炻⋨↮ 䁢ˬ䚠⎴⋨➇˭冯ˬ䚠䔘⋨➇˭ℑ⣏栆⇍烊℞㫉炻侫慷㨇斄奨㐑㓰䙲㤝⣏⊾⍇⇯炻 ⎴㗪性⃵㑵ἄ␴妋慳ᶲ㳩㕤㯦㾓炻ἄ侭⮯ˬ⍫䄏⮵尉˭旸䷖⛐忶⍣ˬ䚠⎴栆✳˭ 炷⤪⛘㓧ˣ㇞㓧ˣ慓䗪ˣ堃䓇╖ỵᷳ攻䫱炸䘬ˬ䌚䋶㨇斄˭炷⍫侫⹾渿⧇ˣ⏪晭 暗炻2010烉22炸炻ẍ㬌㩊夾⛐䚠⎴ㆾ䚠䔘⋨➇ᷕ炻㬟⯮㚵⊁⑩岒䋶㗗⏎⬀⛐䚠⎴栆 ✳䘬䌚䋶㨇斄ˤ➢㛔ᶲ炻⎒天㫉⯮⍫䋶㨇斄冯㬟⯮䌚䋶㨇斄栆✳䚠⎴炻⌛`⭂⮵䈡 ⭂㨇斄㥳ㆸ㇨媪䘬ˬ⍫䄏㪲˭炷referent power炸炻忁⛐䳬䷼埴䁢㪲≃䞼䨞嬘柴ᶲ炻 ⎗ẍ塓夾䁢ᶨ䧖⭊奨䘬⼙枧≃炷Robbins, 2003: 369炸ˤ㗗ẍ炻㛔䞼䨞⍫䄏⮵尉Ⱄ㕤 ˬḴ↮嬲枭˭炻⛐ˬ䚠⎴⋨➇˭ᷕ炻㩊夾㗗⏎㚱㬟⯮䚠⎴栆✳䌚䋶㨇斄⬀⛐炻ὅ㬌 ⋨↮䁢ˬ㚱⍫䄏⮵尉⬀⛐˭␴ˬ䃉⍫䄏⮵尉⬀⛐˭ℑ䧖栆⇍≈ẍ䶐䡤烊ˬ䚠䔘⋨ ➇˭Ṏ⎴⇵徘⍇⇯㑵ἄˤ. Ȟήȟಣᙒ‫ق‬๝Ȉ‫࡚ښ‬՞֮ ⇞⹎ỵ⛨⊭⏓埴㓧⋨➇␴㓧⹄Ⰼ䳂ˤ⯙⇵侭侴妨炻㚱揺㕤冢䀋⛐攟㛇悥ⶪ⊾忚 䦳ᷕ炻ᶵ⎴埴㓧⋨➇䘬䴻㾇䘤⯽䦳⹎ˣ⯭㮹䈡⿏␴㛇⼭㚱⇍炻㬌ᶨ⭊奨㡅ẞ⎗傥䚜 ㍍⼙枧㨇斄䘬㚵⊁䷦㓰ˤ埴㓧⋨➇Ⱄ㕤ˬ栆⇍嬲枭˭炻ἄ侭⮯㬟⯮⍫䋶㨇斄⋨↮ 䁢烉⊿⊿➢⭄⛘⋨ˣ㟫䪡剿⛘⋨ˣᷕ⼘㈽⛘⋨ˣ暚▱⋿⛘⋨ˣ檀⯷⛘⋨ˣ剙㜙⛘ ⋨ˣ暊Ⲟ⛘⋨䫱⣏栆炷㛶攟㗷䫱Ṣ炻2011炸ˤ℞㫉炻㓧⹄Ⰼ䳂⍵㗈↢㨇斄㪲≃⣏⮷. Ʉ49Ʉ.

(16) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. ㆾ㬋䔞⿏Ἦ㸸ᷳⶖ䔘炻⤪㮹怠䘬⛘㕡㓧⹄䚜㍍㈧⍿㮹シ⡻≃炻⎗傥㚜䁢慵夾㚵⊁⑩ 岒㓡┬䘬ⶍἄˤ㓧⹄Ⰼ䳂Ⱄ㕤ˬḴ↮嬲枭˭炻Ṏ⌛⮯㬟⯮⍫䋶㨇斄⋨↮䁢ˬᷕ⣖㓧 ⹄˭␴ˬ⛘㕡㓧⹄˭ℑ⣏栆⇍ˤ. Ȟѳȟಣᙒ឵‫ܓ‬Ȉᐡᜱ೤ዂ ⃰⇵䞼䨞㊯↢㨇斄夷㧉䴻㾇⮯⼙枧℞㚵⊁䷦㓰炻㬌嗽夷㧉⊭⏓Ḯ枸䬿柵⹎␴⒉ ⶍ䷥㔠ˤ䁢Ḯ妋㨇斄䷥枸䬿炻ἄ侭啱䓙⎬㨇斄䘬⍫䋶炷㓧⹄㚵⊁⑩岒䋶炸䓛婳㚠炻 ㆾὅ㒂⭀㕡䵚䪁ˬᷣ≽℔攳屯妲˭⮰⋨ᷕ⎬⸜⹎枸䬿㚠䘬㬚↢屯㕁≈ẍ㔜䎮ˤ℞ 㫉炻䁢Ḯ妋㨇斄⒉柵炻ἄ侭啱䓙⎬㨇斄䘬⍫䋶䓛婳㚠炻ㆾὅ㒂⭀㕡䵚䪁ˬᷣ≽℔攳 屯妲˭⮰⋨ᷕ⎬⸜⹎㰢䬿㚠䘬Ṣḳ屣䓐㖶䳘悐↮炻ㆾ⭀㕡䵚䪁ˬ䳬䷼借㌴˭⮰⋨䘬 屯㕁≈ẍ㔜䎮ˤ枸䬿柵⹎␴⒉ⶍ䷥㔠䘮䁢ˬ忋临嬲枭˭ˤ. Ȟϥȟಣᙒ឵‫ܓ‬ȈᐡᜱԒឮ 檀漉㨇斄⼰⎗傥ᶵ⇑㕤㨇斄㚵⊁⑩岒㓡┬ˤ⛐㷔慷㕡⺷ᶲ炻ἄ侭Ὢẍ⚳㮹㓧⹄ 㑕怟Ἦ冢䘬㗪溆炷㮹⚳ 38 ⸜炸炻ἄ䁢㨇斄⸜漉䘬崟⥳炻ẍ㬌⚆㹗妰䬿㬟⯮㨇斄⍫ 䋶㗪䘬⸜漉ˤ⚈㬌炻㨇斄⸜漉Ṏ䁢ˬ忋临嬲枭˭ˤ. ȞϳȟಣᙒስᏳȈᙜీစᡜ 柀⮶Ⱄ⿏ᷕ䘬椾攟借㵗䴻槿⮵㕤㨇斄㚵⊁⑩岒㓡┬⮯㚫ⷞἮ㬋朊≑䙲ˤ借㵗䴻 槿Ⱄ㕤ˬ忋临嬲枭˭炻ἄ侭啱䓙⍫䋶㨇斄椾攟ˬ㚦ả借炷ᶵ⎴炸㨇斄㔠˭ἄ䁢堉慷 㕡⺷炻忁シ㊯㚦ả借㨇斄㔠グ⣂䘬椾攟炻℞埴㓧屯㬟グ寸⭴ˣ夾慶ḇグ⺋炻⚈侴㚱 ≑㕤㨇斄㚵⊁⑩岒㓡┬䘬㍐≽ˤ㑵ἄᶲ炻㛔䞼䨞㾷奥⭀㕡䵚䪁ᶲ㨇斄椾攟䘬℔攳屯 㕁炻ẍ℞⍫䋶㗪䘬䈡⭂⸜⹎䁢➢䢶炻⚆㹗妰䬿椾攟ᾳṢ忶⍣ả借炷ᶵ⎴炸䘬㨇斄 㔠炻ẍ㬌⺢䩳借㵗䴻槿䘬㔠㒂ˤ. ȞΝȟಣᙒስᏳȈ഻ུ‫ڦ‬Ӫ 柀⮶Ⱄ⿏ᷕ䘬椾攟∝㕘⍾⎹⮵㕤㨇斄㚵⊁⑩岒㓡┬Ṏ⮯ⷞἮ㬋朊≑䙲ˤ∝㕘⍾ ⎹Ⱄ㕤ˬ忋临嬲枭˭炻ἄ侭Ὢẍ⍫䋶㨇斄椾攟ˬ㚦⍫䋶㫉㔠˭ἄ䁢堉慷㕡⺷炻忁シ ㊯恋ṃ≯㕤㊹㇘㓧⹄㚵⊁⑩岒䋶䘬㨇斄椾攟炻ẋ堐℞㶙℟㚵⊁∝㕘䘬䎮⾝炻㬌冱⮯ 㚱≑㕤㨇斄㚵⊁⑩岒㓡┬䘬㍐≽ˤ㑵ἄᶲ炻㛔䞼䨞㩊䳊㬟⯮⍫䋶㨇斄䘬椾攟炻ẍ℞ ⍫䋶㗪䘬䈡⭂⸜⹎䁢➢䢶炻⚆㹗妰䬿椾攟ᾳṢ忶⍣䘬⍫䋶䲨抬炻ẍ㬌⺢䩳∝㕘⍾⎹ 䘬㔠㒂ˤ. Ʉ50Ʉ.

(17) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. နȃၦਠϸ‫ݚ‬๗‫ݏ‬ 㛔䞼䨞ᷣ天忳䓐㍷徘⿏䴙妰ˣ⌉㕡↮惵ˣ⸛⛯㔠㩊⭂忚埴屯㕁↮㜸烊㚨⼴炻㛔 䞼䨞ḇ➟埴怷廗㕗徜㬠↮㜸炷logistic regression炸炻℞䚖䘬⛐㕤慵墯槿嫱ᶲ徘䳸 㝄炻᷎婒㖶慵天嬲枭⮵㕤㚵⊁⑩岒㓡┬䘬⼙枧䦳⹎ˤ. Κȃඣख़ϸ‫ݚ‬ġ 㛔䞼䨞↮⇍憅⮵ᶵ⎴䘬嬲枭Ⱄ⿏忚埴㍷徘↮㜸ˤ椾⃰炻栆⇍嬲枭Ὢ䓙㨇斄㚵⊁ ⑩岒㓡┬䳸㝄ˣ䚠⎴ɬ䚠䔘⋨➇ᷕ䘬⍫䄏⮵尉ˣ⇞⹎ỵ⛨炷埴㓧⋨➇ˣ㓧⹄Ⰼ䳂炸 䫱嬲枭㇨㥳ㆸˤ德忶ᶳ堐Ḵ⎗䞍炻㬟⯮⍫䋶➢Ⰼ㨇斄ᷕ䲬㚱ℑㆸ⟒䧙㚵⊁䷦㓰⋻ 崲烊䚠⎴⋨➇ᷕẍᶵ⬀⛐⍫䄏⮵尉侭⯭⣂炻䚠䔘⋨➇ᷕ⇯ẍ⬀⛐⍫䄏⮵尉侭⯭⣂烊 埴㓧⋨➇ᷕẍ⊿⊿➢⭄⛘⋨⯭⣂烊㬌⢾炻⛘㕡㨇斄䔍⣂㕤ᷕ⣖㨇斄ˤ⺽Ṣ⤥⣯䘬 㗗炻➢Ⰼ㨇斄㗗⏎㚫⚈㇨媪䘬⃒岒㚵⊁㨇斄⬀⛐冯⏎ˣỵ嗽ᶵ⎴䘬埴㓧⋨➇炻ẍ⍲ 晠Ⱄᶵ⎴㓧⹄Ⰼ䳂䫱⚈䳈炻侴⼙枧℞㚵⊁⑩岒㓡┬䳸㝄烎忁ṃ⓷柴⼴㔯⮯德忶⌉㕡 㩊⭂䘬䳸㝄Ἦ⚆䫼ˤ 堐Ḵ 栆⇍嬲枭㍷徘⿏䴙妰 л्ᡑ໷! 㚵⊁⑩岒㓡┬. Ԫ्ᡑ໷ʟข໕! 姽䋶䳸㝄炷N烌544炸. ⍫䄏⮵尉. 䚠⎴⋨➇炷N烌446炸 䚠䔘⋨➇炷N烌446炸. ⇞⹎ỵ⛨. 埴㓧⋨➇炷N烌544炸. 㓧⹄Ⰼ䳂炷N烌543炸. ᜹ր! ⋻崲炷䌚䋶炸 ᶨ凔炷㛒䌚䋶炸 ⍫䄏⮵尉⬀⛐ ⍫䄏⮵尉ᶵ⬀⛐ ⍫䄏⮵尉⬀⛐ ⍫䄏⮵尉ᶵ⬀⛐ ⊿⊿➢⭄⛘⋨ 㟫䪡剿⛘⋨ ᷕ⼘㈽⛘⋨ 暚▱⋿⛘⋨ 檀⯷⛘⋨ 剙㜙⛘⋨ 暊Ⲟ⛘⋨ ᷕ⣖㓧⹄ ⛘㕡㓧⹄. ঐ኶ʟԼϸЩ! 106炷19.5%炸 438炷80.5%炸 61炷13.7%炸 385炷86.3%炸 290炷65.0%炸 156炷35.0%炸 131炷24.1%炸 96炷17.6%炸 102炷18.8%炸 76炷14.0%炸 67炷12.3%炸 46炷8.5%炸 26炷4.8%炸 264炷48.6%炸 279炷51.4%炸. 屯㕁Ἦ㸸烉ἄ侭㔜䎮. Ʉ51Ʉ.

(18) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 忋临嬲枭⊭⏓㨇斄夷㧉炷枸䬿柵⹎ˣ⒉ⶍ䷥㔠炸ˣ㨇斄⸜漉ˣ椾攟䘬借㵗䴻 槿炻ẍ⍲椾攟∝㕘⍾⎹䫱嬲枭ˤ德忶ᶳ堐ᶱ⎗䞍炻⍫䋶㨇斄ᷳ攻夷㧉ㆠ㬲烊枸䬿柵 ⹎␴⒉ⶍ䷥㔠ᶲ㚱ⶐ⣏ⶖ䔘烊㨇斄⸜漉Ṏ㚱ᶵ⮷ⶖ嶅烊椾攟借㵗䴻槿␴椾攟∝㕘⍾ ⎹Ṏ⬀⛐劍⸚ⶖ䔘ˤ┇Ṣ䔹䩯䘬㗗炻➢Ⰼ㨇斄㗗⏎㚫⚈㨇斄夷㧉ˣ㨇斄⸜漉ˣ椾攟 借㵗䴻槿炻ẍ⍲椾攟∝㕘⍾⎹䫱⚈䳈炻侴⼙枧℞㚵⊁⑩岒㓡┬䘬䳸㝄烎忁ṃ⓷柴⼴ 㔯⮯德忶 T 㩊⭂䘬䳸㝄Ἦ⚆䫼ˤ 堐ᶱ 忋临嬲枭㍷徘⿏䴙妰 л्ᡑ໷!. Ԫ्ᡑ໷ʟข໕!. ঐ኶!. ҂ְ኶. ዀྦৰ. 枸䬿柵⹎*. 339. 7.85. 1.459. 4.021. 11.696. ⒉ⶍ䷥㔠*. 348. 2.01. 0.671. 0.602. 3.897. 㨇斄⸜漉. 㨇斄⸜漉. 500. 47.65. 18.716. 3. 63. 借㵗䴻槿. 椾攟㚦ả借㨇斄㔠. 380. 4.99. 2.788. 1. 19. ∝㕘⍾⎹. 椾攟㚦⍫䋶㫉㔠. 482. 1.26. 0.589. 1. 5. 㨇斄夷㧉. 6. ഷϊঅ! ഷτঅ!. *㔠㒂䴻 log 嗽䎮 屯㕁Ἦ㸸烉ἄ侭㔜䎮. Ρȃ၍មϸ‫ݚ‬ġ ȞΚȟ‫ق࡚ښ‬๝Ȉ୥ྲᄈຬġ ⮵⍫䋶䘬➢Ⰼ㨇斄侴妨炻⍫䄏⮵尉㗗⏎⬀⛐⎗ẍ㊱䄏ˬ䚠⎴˭ㆾˬ䚠䔘˭埴㓧 ⋨➇Ἦ↮柕妰䬿ˤ⯙⇵侭侴妨炻⛐㇨吸普䘬 446 ấ㚱㓰㧋㛔㔠ᷕ炻㬟⯮⍫䋶㨇斄㚵 ⊁䷦㓰庫䁢⋻崲侭䁢 88 ᾳˣᶨ凔侭䁢 358 ᾳ烊䚠⎴⋨➇ᷕ炻ẍᶵ⬀⛐⍫䄏⮵尉䘬 ⍫䋶㨇斄㚵⊁⋻崲ᷳ㭼ἳ炷83.0%炸庫檀炻ẍ⬀⛐⍫䄏⮵尉䘬⍫䋶㨇斄㚵⊁⋻崲ᷳ 㭼ἳ炷17.0%炸庫Ỷ炷娛夳堐⚃炸ˤ 㛔䞼䨞`姕䚠⎴⋨➇ᷕ劍⬀⛐䚠⎴栆✳㚵⊁䷦㓰‹↢䘬⃰槭㨇斄炻ㅱ娚㚫⇢㽨 㨇斄㚵⊁⑩岒㓡┬ˤ忚ᶨ㬍⛘炻㛔䞼䨞䴻䓙⌉㕡㩊⭂䳸㝄炷Pearson ⌉㕡烌1.054炸 栗䣢炻⛐ᾉ岜㯜㸾 95% 䘬ね⼊ᶳ炻p烌0.305烍0.05炻婒㖶䚠⎴⋨➇ᷕ⍫䄏⮵尉⬀⛐ 冯⏎炻␴㨇斄㚵⊁⑩岒㓡┬䳸㝄ᷳ攻᷎䃉栗叿斄倗ˤ㎃妨ᷳ炻ᄈ੬ۢ୥ዪᐡᜱՅ. 6. 㚱斄㨇斄夷㧉怢㺷ῤ悐↮炻⍫䋶㨇斄䃉㍸ὃ枸䬿ẍ堃䓇慓䗪⯭⣂炷37 ᾳ炸炻℞㫉䁢㇞㓧 炷25 ᾳ炸ˣ⊆㓧炷17 ᾳ炸ˣ⛘㓧ˣ䦭⊁炷15 ᾳ炸烊⍫䋶㨇斄䃉㍸ὃ⒉柵ẍ堃䓇慓䗪ˣ 䦭⊁⯭⣂炷24 ᾳ炸炻℞㫉䁢㮹㓧炷21 ᾳ炸ˣ㔯⊾䣦㔁做㦪炷20 ᾳ炸ˣ⛘㓧炷19 ᾳ炸ˤ. Ʉ52Ʉ.

(19) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. ّȂࣻӤୣ஀Ϝ࢑֐ԇӶ୥ྲᄈຬ‫ٯ‬ϛཽኈ៫‫݉ڐ‬ଡ଼ࠣ፵‫׾‬๢๗‫ݏ‬Ȅ ⯙⼴侭侴妨炻⛐㇨吸普䘬 446 ấ㚱㓰㧋㛔㔠ᷕ炻㬟⯮⍫䋶㨇斄㚵⊁䷦㓰庫䁢⋻ 崲侭䁢 88 ᾳˣᶨ凔侭䁢 358 ᾳ烊䚠䔘⋨➇ᷕ炻ẍ⬀⛐⍫䄏⮵尉䘬⍫䋶㨇斄㚵⊁⋻ 崲 ᷳ 㭼 ἳ 炷 75.0% 炸 庫 檀 炻 ẍ ᶵ ⬀ ⛐ ⍫ 䄏 ⮵ 尉 䘬 ⍫ 䋶 㨇 斄 㚵 ⊁ ⋻ 崲 ᷳ 㭼 ἳ 炷25.0%炸庫Ỷ炷娛夳堐⚃炸ˤ 㛔䞼䨞`姕䚠䔘⋨➇ᷕ劍⬀⛐䚠⎴栆✳㚵⊁䷦㓰‹↢䘬⃰槭㨇斄炻ㅱ娚㚫⼙枧 㨇斄䘬㚵⊁⑩岒㓡┬ˤ忚ᶨ㬍⛘炻㛔䞼䨞䴻䓙⌉㕡㩊⭂䳸㝄炷Pearson ⌉㕡烌 4.799炸栗䣢炻⛐ᾉ岜㯜㸾 95%䘬ね⼊ᶳ炻p烌0.028烋0.05炻婒㖶䚠䔘⋨➇ᷕ⍫䄏⮵ 尉⬀⛐冯⏎炻␴㨇斄㚵⊁⑩岒㓡┬䳸㝄ᷳ攻℟㚱栗叿斄倗ˤ㎃妨ᷳ炻ᄈ੬ۢ୥ዪᐡ ᜱՅّȂၯୣ஀Ϝ࢑֐ԇӶ୥ྲᄈຬጃᄃཽኈ៫‫݉ڐ‬ଡ଼ࠣ፵‫׾‬๢๗‫ݏ‬Ȅ 堐⚃ ⍫䄏⮵尉冯㚵⊁䷦㓰 ᡑ໷ӫᆏ!. 䚠⎴⋨➇. ‫!຺ڠ‬. Κૢ!. ᖃ‫!ڸ‬. 䃉⍫䄏⮵尉. 73炷83.0%炸. 312炷87.2%炸. 385. 㚱⍫䄏⮵尉. 15炷17.0%炸. 46炷12.8%炸. 61. ䷥␴. 88炷100%炸. 358炷100%炸. 446. 䃉⍫䄏⮵尉. 22炷25.0%炸. 134炷37.4%炸. 156. 㚱⍫䄏⮵尉. 66炷75.0%炸. 224炷62.6%炸. 290. ䷥␴. 88炷100%炸. 358炷100%炸. 446. Pearson ⌉㕡ῤ烌1.054. 䚠䔘⋨➇. Pearson ⌉㕡ῤ烌4.799* *pʀ0.05; **pʀ0.01; ***p烋0.001 屯㕁Ἦ㸸烉ἄ侭㔜䎮. ȞΡȟ‫ق࡚ښ‬๝Ȉ‫࡚ښ‬՞֮ġ ẍ埴㓧⋨➇␴㚵⊁䷦㓰侴妨炷娛夳堐Ḽ炸炻⛐㇨吸普䘬 544 ấ㚱㓰㧋㛔㔠ᷕ炻 㬟⯮⍫䋶㨇斄㚵⊁䷦㓰庫䁢⋻崲侭䁢 106 ᾳˣᶨ凔侭䁢 438 ᾳ烊⛐埴㓧⋨➇ᷕ炻ẍ ˬ⊿⊿➢⭄⛘⋨˭䘬㨇斄㚵⊁⋻崲ᷳ㭼ἳ炷34.0%炸㚨檀炻℞㫉䁢ˬᷕ⼘㈽⛘⋨˭ 䘬㨇斄炷25.5%炸炻᷎ẍˬ暊Ⲟ⛘⋨˭䘬㨇斄㚵⊁⋻崲ᷳ㭼ἳ炷0.9%炸㚨Ỷˤ㔜橼 侴妨炻ᷕ悐ẍ⊿䘬㨇斄㚵⊁⋻崲㭼ἳ㖶栗庫檀炷76.5%炸ˤ 㛔䞼䨞`姕㚵⊁䷦㓰庫䁢⋻崲ᷳ㨇斄炻℞埴㓧⋨➇↮ⶫㅱ娚ᶵ⎴㕤㚵⊁䷦㓰庫 䁢ᶨ凔ᷳ㨇斄ˤ忚ᶨ㬍⛘炻㛔䞼䨞䴻䓙⌉㕡㩊⭂䳸㝄炷Pearson ⌉㕡烌19.994炸栗. Ʉ53Ʉ.

(20) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 䣢炻⛐ᾉ岜㯜㸾 95% 䘬ね⼊ᶳ炻p烌0.003烋0.05炻婒㖶埴㓧⋨➇↮ⶫ䡢⮎␴㨇斄㚵 ⊁⑩岒㓡┬䳸㝄ᷳ攻℟㚱栗叿斄倗ˤ㎃妨ᷳ炻ᐡᜱϸ឵ϛӤ‫ޠ‬՘࢈ୣ஀ጃᄃཽኈ៫ ‫݉ڐ‬ଡ଼ࠣ፵‫׾‬๢๗‫ݏ‬Ȅ ℵẍ㓧⹄Ⰼ䳂冯㚵⊁䷦㓰侴妨炷娛夳堐Ḽ炸炻⛐㇨吸普䘬 543 ấ㚱㓰㧋㛔㔠 ᷕ炻㬟⯮⍫䋶㨇斄㚵⊁䷦㓰庫⋻崲侭䁢 106 ᾳˣᶨ凔侭䁢 437 ᾳ烊⛐㓧⹄Ⰼ䳂ᷕ炻 ẍᷕ⣖㓧⹄㇨Ⱄ㨇斄䘬㚵⊁⋻崲㭼ἳ炷54.7%炸庫檀炻ẍ⛘㕡㓧⹄㇨Ⱄ㨇斄䘬㚵⊁ ⋻崲㭼ἳ炷45.3%炸庫Ỷˤ 㛔䞼䨞`姕㚵⊁䷦㓰庫䁢⋻崲ᷳ㨇斄炻℞晠Ⱄ䘬㓧⹄Ⰼ䳂ㅱ娚ᶵ⎴㕤㚵⊁䷦㓰 庫䁢ᶨ凔ᷳ㨇斄ˤ忚ᶨ㬍⛘炻㛔䞼䨞䴻䓙⌉㕡㩊⭂䳸㝄炷Pearson ⌉㕡烌1.961炸栗 䣢炻⛐ᾉ岜㯜㸾 95% 䘬ね⼊ᶳ炻p烌0.331烍0.05炻婒㖶㓧⹄Ⰼ䳂檀Ỷ䡢⮎␴㨇斄㚵 ⊁⑩岒㓡┬ᷳ攻᷎䃉栗叿斄倗ˤ㎃妨ᷳ炻ᐡᜱϸ឵ϜѶ‫ܗ‬ӵР࢈‫ۻ‬ቺ઼‫ٯ‬ϛཽኈ៫ ‫݉ڐ‬ଡ଼ࠣ፵‫׾‬๢๗‫ݏ‬Ȅ 堐Ḽ ⇞⹎ỵ⛨冯㚵⊁䷦㓰 ᡑ໷ӫᆏ!. 埴㓧⋨➇. ‫!຺ڠ‬. Κૢ!. ᖃ‫!ڸ‬. ⊿⊿➢⭄⛘⋨. 36炷34.0%炸. 95炷21.7%炸. 131. 㟫䪡剿⛘⋨. 18炷17.0%炸. 78炷17.8%炸. 96. ᷕ⼘㈽⛘⋨. 27炷25.5%炸. 75炷17.1%炸. 102. 暚▱⋿⛘⋨. 7炷6.6%炸. 69炷15.8%炸. 76. 檀⯷⛘⋨. 12炷11.3%炸. 55炷12.6%炸. 67. 剙㜙⛘⋨. 5炷4.7%炸. 41炷9.4%炸. 46. 暊Ⲟ⛘⋨. 1炷0.9%炸. 25炷5.7%炸. 26. 106炷100%炸. 438炷100%炸. 544. ᷕ⣖㓧⹄. 58炷54.7%炸. 206炷47.1%炸. 264. ⛘㕡㓧⹄. 48炷45.3%炸. 231炷52.9%炸. 279. 106炷100%炸. 437炷100%炸. 543. ䷥␴ Pearson ⌉㕡ῤ烌19.994**. 㓧⹄Ⰼ䳂. ䷥␴ Pearson ⌉㕡ῤ烌1.961. *pʀ0.05; **pʀ0.01; ***p烋0.001 屯㕁Ἦ㸸烉ἄ侭㔜䎮. 忚ᶨ㬍⛘炻ἄ侭⮯埴㓧⋨➇炷⊿⊿➢⭄⛘⋨ˣᷕ⼘㈽⛘⋨ˣ㟫䪡剿⛘⋨炸␴ᷕ ⣖㓧⹄ˣ⛘㕡㓧⹄䳸⎰炻⼊ㆸˬ⊿⊿➢⭄ᷕ⣖㓧⹄˭ˣˬ⊿⊿➢⭄⛘㕡㓧⹄˭ˣ Ʉ54Ʉ.

(21) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. ˬᷕ⼘㈽ᷕ⣖㓧⹄˭ˣˬᷕ⼘㈽⛘㕡㓧⹄˭ˣˬ㟫䪡剿ᷕ⣖㓧⹄˭ˣˬ㟫䪡剿⛘㕡 㓧⹄˭炻ℵ冯㚵⊁䷦㓰忚埴Ṍ⍱↮㜸炻䳸㝄⤪ᶳ堐ℕ㇨䣢炻Pearson ⌉㕡ῤ烌 6.145炻p烌0.292烍0.05炻栗䣢㕘嬲㔠⮵㕤㚵⊁䷦㓰㰺㚱栗叿⼙枧ˤ 堐ℕ 㨇斄⋨➇ˣⰌ䳂冯㚵⊁䷦㓰 ᐡᜱୣ஀ᇅᐡᜱቺ઼!. Κૢ!. ‫!຺ڠ‬. ᖃ‫!ڸ‬. ⊿⊿➢⭄ᷕ⣖㓧⹄. 50炷20.2%炸. 19炷23.5%炸. 69. ⊿⊿➢⭄⛘㕡㓧⹄. 45炷18.1%炸. 17炷21.0%炸. 62. ᷕ⼘㈽ᷕ⣖㓧⹄. 38炷15.3%炸. 18炷22.2%炸. 56. ᷕ⼘㈽⛘㕡㓧⹄. 37炷14.9%炸. 9炷11.1%炸. 46. 㟫䪡剿ᷕ⣖㓧⹄. 35炷14.1%炸. 5炷6.2%炸. 40. 㟫䪡剿⛘㕡㓧⹄. 43炷17.3%炸. 13炷16.0%炸. 56. 248炷100%炸. 81炷100%炸. 329. ䷥␴ Pearson ⌉㕡ῤ烌6.145. *pʀ0.05; **pʀ0.01; ***p烋0.001 屯㕁Ἦ㸸烉ἄ侭㔜䎮. Ȟήȟಣᙒ឵‫ܓ‬Ȉᐡᜱ೤ዂġ ẍ枸䬿柵⹎␴㚵⊁䷦㓰侴妨炷娛夳ᶫ炸炻⛐㇨吸普䘬 339 ấ㚱㓰㧋㛔㔠ᷕ炻㬟 ⯮⍫䋶㨇斄㚵⊁䷦㓰庫䁢⋻崲侭䁢 102 ᾳ炻℞⸛⛯㔠䴻 log 嗽䎮⼴䲬䁢 8.103炷㧁 㸾ⶖ䲬䁢 1.251炸烊㚵⊁䷦㓰ᶨ凔侭䁢 237 ᾳ炻℞⸛⛯㔠䴻 log 嗽䎮⼴䲬䁢 7.748 炷㧁㸾ⶖ䲬䁢 1.530炸ˤ 㛔䞼䨞`姕㚵⊁䷦㓰庫䁢⋻崲ᷳ㨇斄炻℞枸䬿柵⹎ㅱ娚㚫檀㕤㚵⊁䷦㓰庫䁢ᶨ 凔ᷳ㨇斄炻➢㬌炻㛔䞼䨞德忶䌐䩳㧋㛔 T 㩊⭂炻ẍ㩊⭂枸䬿柵⹎⛐㚵⊁䷦㓰ᶲⶖ 䔘ˤ⇵徘ℑ䳬䘬⸛⛯㔠䴻 log 嗽䎮⼴⬀⛐ⶖ䔘炻ⶖ䔘↮㜸䳸㝄忚ᶨ㬍栗䣢炻T ῤ䁢 2.240 ᶼ p烌0.026烋0.05炻㓭⎗㍐婾ℑ䳬㧋㛔⛐枸䬿柵⹎ᶲ炻䘬䡢⬀⛐䴙妰↮㜸ᶲ 栗叿ⶖ䔘ˤ㎃妨ᷳ炻ᐡᜱ݉ଡ଼ࠣ፵‫׾‬๢ጃᄃཽ‫ژڨ‬Ⴒᆘ᚟࡚‫ޠ‬ᡘ຀ኈ៫Ȅ ℵẍ⒉ⶍ䷥㔠冯㚵⊁䷦㓰炷娛夳堐ᶫ炸Ἦ䚳炻⛐㇨吸普䘬 348 ấ㚱㓰㧋㛔㔠 ᷕ炻㬟⯮⍫䋶㨇斄㚵⊁䷦㓰庫⋻崲侭䁢 105 ᾳ炻℞⸛⛯⒉ⶍ䷥㔠䴻 log 嗽䎮⼴䲬䁢 2.299炷㧁㸾ⶖ䲬䁢 0.663炸炻侴 243 ᾳ㚵⊁䷦㓰ᶨ凔䘬㨇斄炻℞⸛⛯⒉ⶍ䷥㔠䴻 log 嗽䎮⼴䁢 1.887炷㧁㸾ⶖ䲬䁢 0.636炸ˤ 㛔䞼䨞`姕㚵⊁䷦㓰庫䁢⋻崲ᷳ㨇斄炻℞⒉ⶍ䷥㔠ㅱ娚㚫檀㕤㚵⊁䷦㓰庫䁢ᶨ. Ʉ55Ʉ.

(22) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 凔ᷳ㨇斄炻➢㬌炻㛔䞼䨞德忶䌐䩳㧋㛔 T 㩊⭂炻ẍ㩊⭂⒉ⶍ䷥㔠⛐㚵⊁䷦㓰ᶲⶖ 䔘ˤ⇵徘ℑ䳬䘬⸛⛯㔠䚳Ụ⬀⛐ⶖ䔘炻ⶖ䔘↮㜸䳸㝄忚ᶨ㬍⛘栗䣢炻T ῤ烌5.485 ᶼ p烋0.001炻㓭⎗㍐婾ℑ䳬㧋㛔⛐⒉ⶍ䷥㔠ᶲ炻䘬䡢⬀⛐䴙妰↮㜸ᶲ栗叿ⶖ䔘ˤ㎃ 妨ᷳ炻ᐡᜱ݉ଡ଼ࠣ፵‫׾‬๢ጃᄃཽ‫ژڨ‬সϏᖃ኶‫ޠ‬ᡘ຀ኈ៫Ȅ 堐ᶫ 㨇斄夷㧉冯㚵⊁䷦㓰 ᡑ໷ӫᆏ!. ‫!຺ڠ‬. Κૢ!. 102. 237. ⸛⛯㔠#. 8.103. 7.748. 㧁㸾ⶖ#. 1.251. 1.530. 105. 243. ⸛⛯㔠#. 2.299. 1.887. 㧁㸾ⶖ#. 0.663. 0.636. ᾳ㔠 枸䬿柵⹎炷N烌339炸. T ῤ烌2.240* ᾳ㔠 ⒉ⶍ䷥㔠炷N烌348炸. T ῤ烌5.485*** *pʀ0.05; **pʀ0.01; ***p烋0.001; #㔠㒂䴻 log 嗽䎮 屯㕁Ἦ㸸烉ἄ侭㔜䎮. Ȟѳȟಣᙒ឵‫ܓ‬ȈᐡᜱԒឮġ ẍ㨇斄⸜漉冯㚵⊁䷦㓰炷娛夳堐ℓ炸Ἦ䚳炻⛐㇨吸普䘬 500 ấ㚱㓰㧋㛔㔠ᷕ炻 㬟⯮⍫䋶㨇斄㚵⊁䷦㓰庫䁢⋻崲侭䁢 102 ᾳ炻℞⸜漉䘬⸛⛯㔠䁢 46.70 ⸜炷㧁㸾ⶖ 䲬䁢 18.44 ⸜炸炻侴 398 ᾳ㚵⊁䷦㓰庫䁢ᶨ凔䘬㨇斄炻℞⸜漉䘬⸛⛯㔠䲬䁢 47.90 ⸜炷㧁㸾ⶖ䲬䁢 18.80 ⸜炸炻ℑ䳬䘬⸛⛯㔠ⶖ嶅䲬䁢 1 ⸜ˤ 㛔䞼䨞`姕㚵⊁䷦㓰庫䁢⋻崲ᷳ㨇斄炻℞㨇斄⸜漉ㅱ娚㚫㭼㚵⊁䷦㓰庫䁢ᶨ凔 ᷳ㨇斄Ἦ⼿⸜庽ˤ➢㬌炻㛔䞼䨞德忶䌐䩳㧋㛔 T 㩊⭂炻ẍ㩊⭂㨇斄⸜漉⛐㚵⊁䷦ 㓰ᶲⶖ䔘ˤ⇵徘ℑ䳬䘬⸛⛯㔠⬀⛐ṃ⽖ⶖ䔘炻Ữⶖ䔘↮㜸䳸㝄⇯栗䣢炻T ῤ䁢 -0.579 ᶼ p烍0.05炻㓭⎗㍐婾ℑ䳬㧋㛔⛐㨇斄⸜漉ᶲ炻᷎ᶵ⬀⛐䴙妰↮㜸ᶲ栗叿ⶖ 䔘ˤ㎃妨ᷳ炻ᐡᜱ݉ଡ଼ࠣ፵‫׾‬๢‫ٯ‬ϛཽ‫ژڨ‬ᐡᜱԒឮାմ‫ޠ‬ᡘ຀ኈ៫Ȅ. Ʉ56Ʉ.

(23) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. 堐ℓ 㨇斄⸜漉冯㚵⊁䷦㓰 ᡑ໷ӫᆏ!. ‫!຺ڠ‬. Κૢ!. 102. 398. ⸛⛯㔠. 46.70. 47.90. 㧁㸾ⶖ. 18.444. 18.801. ᾳ㔠 㨇斄⸜漉炷N烌500炸. T ῤ烌-0.579 屯㕁Ἦ㸸烉ἄ侭㔜䎮. ȞϥȟಣᙒስᏳȈᙜీစᡜġ 㛔䞼䨞ẍ椾攟㚦ả借㨇斄㔠Ἦ堉慷℞借㵗䴻槿ˤẍ借㵗䴻槿炷椾攟㚦ả借㨇斄 㔠炸冯㚵⊁䷦㓰炷娛夳堐ḅ炸Ἦ䚳炻⛐㇨吸普䘬 380 ấ㚱㓰㧋㛔㔠ᷕ炻㬟⯮⍫䋶㨇 斄㚵⊁䷦㓰庫䁢⋻崲侭䁢 90 ᾳ炻℞⸛⛯㔠䁢 5.06炷㧁㸾ⶖ䲬䁢 2.8 ᾳ炸炻侴 290 ᾳ㚵⊁䷦㓰庫䁢ᶨ凔䘬㨇斄炻℞⸛⛯㔠䁢 4.97炷㧁㸾ⶖ䲬䁢 2.78 ᾳ炸炻ℑ䳬⸛⛯ 㔠䘬ⶖ嶅䁢 0.09ˤ 㛔䞼䨞`姕㚵⊁䷦㓰庫䁢⋻崲ᷳ㨇斄炻℞椾攟䘬借㵗䴻槿ㅱ娚㚫㭼㚵⊁䷦㓰庫 䁢ᶨ凔ᷳ㨇斄䁢⣂ˤ➢㬌炻㛔䞼䨞德忶䌐䩳㧋㛔 T 㩊⭂炻ẍ㩊⭂借㵗䴻槿炷椾攟 㚦ả借㨇斄㔠炸⛐㚵⊁䷦㓰ᶲⶖ䔘ˤ⇵徘ℑ䳬⸛⛯㔠⬀⛐ṃ⽖ⶖ䔘炻侴ⶖ䔘↮㜸䳸 㝄⇯栗䣢炻T ῤ䁢 0.247 ᶼ p烌0.805烍0.05炻㓭⎗㍐婾ℑ䳬㧋㛔⛐借㵗䴻槿炷椾攟 㚦ả借㨇斄㔠炸ᶲ炻᷎ᶵ⬀⛐䴙妰↮㜸ᶲ栗叿ⶖ䔘ˤ㎃妨ᷳ炻ᐡᜱॷߞঐ΢‫ޠ‬ᙜీ စᡜ‫ٯ‬ϛཽᡘ຀ኈ៫౫ᙜᐡᜱ‫݉ޠ‬ଡ଼ࠣ፵‫׾‬๢Ȅ 堐ḅ 借㵗䴻槿冯㚵⊁䷦㓰 ข໕!. ‫!຺ڠ‬. Κૢ!. 90. 290. ⸛⛯㔠. 5.06. 4.97. 㧁㸾ⶖ. 2.822. 2.781. ᾳ㔠 椾攟㚦ả借㨇斄㔠炷N烌380炸. T ῤ烌0.247 屯㕁Ἦ㸸烉ἄ侭㔜䎮. ȞϳȟಣᙒስᏳȈ഻ུ‫ڦ‬Ӫġ 㛔䞼䨞ẍ椾攟忶⼨⍫䋶䲨抬Ἦ堉慷℞∝㕘⍾⎹ˤẍ∝㕘⍾⎹炷椾攟㚦⍫䋶㫉 㔠炸冯㚵⊁䷦㓰炷娛夳堐⋩炸Ἦ䚳炻⛐㇨吸普䘬 482 ấ㚱㓰㧋㛔㔠ᷕ炻㬟⯮⍫䋶㨇 Ʉ57Ʉ.

(24) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 斄㚵⊁䷦㓰庫䁢⋻崲侭䁢 106 ᾳ炻℞⸛⛯㔠䁢 1.28炷㧁㸾ⶖ䲬䁢 0.66炸炻侴 376 ᾳ 㚵⊁䷦㓰庫䁢ᶨ凔䘬㨇斄炻℞⸛⛯㔠䁢 1.26炷㧁㸾ⶖ䲬䁢 0.57炸炻ℑ䳬⸛⛯㔠䘬ⶖ 嶅䁢 0.02ˤ 㛔䞼䨞`姕㚵⊁䷦㓰庫䁢⋻崲ᷳ㨇斄炻℞椾攟䘬∝㕘⍾⎹炷㚦⍫䋶㫉㔠炸ㅱ娚 㚫㭼㚵⊁䷦㓰ᶨ凔ᷳ㨇斄䁢⣂ˤ➢㬌炻㛔䞼䨞德忶䌐䩳㧋㛔 T 㩊⭂炻ẍ㩊⭂∝㕘 ⍾⎹炷㚦⍫䋶㫉㔠炸⛐㚵⊁䷦㓰ᶲⶖ䔘ˤ⇵徘ℑ䳬⸛⛯㔠⬀⛐ṃ⽖ⶖ䔘炻侴ⶖ䔘↮ 㜸䳸㝄⇯栗䣢炻T ῤ䁢 0.427 ᶼ p烌0.670烍0.05炻㓭⎗㍐婾ℑ䳬㧋㛔⛐∝㕘⍾⎹ 炷㚦⍫䋶㫉㔠炸ᶲ炻᷎ᶵ⬀⛐䴙妰↮㜸ᶲ栗叿ⶖ䔘ˤ㎃妨ᷳ炻ᐡᜱॷߞঐ΢‫ޠ‬഻ུ ‫ڦ‬Ӫ‫ٯ‬ϛཽᡘ຀ኈ៫౫ᙜᐡᜱ‫݉ޠ‬ଡ଼ࠣ፵‫׾‬๢Ȅ 堐⋩ ∝㕘⍾⎹冯㚵⊁䷦㓰 ข໕!. 椾攟㚦⍫䋶㫉㔠炷N烌482炸. ‫!຺ڠ‬. Κૢ!. ᾳ㔠. 106. 376. ⸛⛯㔠. 1.28. 1.26. 㧁㸾ⶖ. 0.658. 0.569. T ῤ烌0.427 屯㕁Ἦ㸸烉ἄ侭㔜䎮. 㚨⼴炻㛔䞼䨞㟡㒂⇵徘ⶖ䔘↮㜸䳸㝄炻旬ⷞ⛘德忶䣦㚫䥹⬠䴙妰⣿墅庇橼 炷SPSS17.0炸ℏ⺢䘬ˬḴ⃫ Logistic˭Ἦ↮㜸嬲枭ᷳ攻斄Ὢˤ㑵ἄᶲ炻㛔䞼䨞⃰埴 ⮯栆⇍嬲枭ᷕ䘬ˬ⍫䄏⮵尉˭ˣˬ埴㓧⋨➇˭廱㎃ㆸ嘃㒔嬲枭炷娛夳旬抬ᶨ炸炻晐 ⼴ẍˬ忋临嬲枭˭␴廱㎃䁢嘃㒔嬲枭⼴䘬ˬ栆⇍嬲枭˭ℑ䧖᷎⬀嬲枭✳ン炻Ἦ➟埴 怷廗㕗徜㬠↮㜸ˤ䁢㍸檀㔜橼㧉✳怑惵⹎炷goodness of fit炸炻㛔䞼䨞⇼昌Ḯ⃰⇵⌉ 㕡↮惵ˣ⸛⛯㔠㩊⭂䳸㝄ᷕ炻⮵㕤㚵⊁⑩岒㓡┬᷎㛒㥳ㆸ栗叿ⶖ䔘䘬冒嬲枭炻⎴㗪 憅⮵㓡┬㚵⊁⑩岒㥳ㆸ栗叿ⶖ䔘䘬冒嬲枭炻▿娎⎬䧖ᶵ⎴䳬⎰䘬冒嬲枭炻ẍ怠⍾庫 Ἓ䘬㔜橼㧉✳怑惵⹎炻7 㚨⼴⼿↢↮㜸䳸㝄⤪ᶳ堐⋩ᶨˤ. 7. 㛔䞼䨞᷎㛒⮯枸䬿柵⹎䲵ℍ徜㬠㧉✳炻⍇⚈㚱Ḵ烉䫔ᶨˣ䲵ℍ徜㬠↮㜸㧉✳䘬㔠㒂炻⃀ 慷ẍ㔠㒂⇅⥳㧋⺷䁢ᷣ炻侴枸䬿柵⹎䘬⇅⥳㧋⺷⮵㕤㚵⊁⑩岒᷎䃉栗叿⼙枧炻䫔Ḵˣ䷙ ἧ䲵ℍ䴻嗽䎮䘬枸䬿柵⹎㔠㒂炻㔜橼㧉✳䘬怑惵⹎⍵侴旵Ỷ炻䵄⎰⇵徘⚈䳈㓭㛒⮯枸䬿 柵⹎䲵ℍ徜㬠↮㜸㧉✳ˤ. Ʉ58Ʉ.

(25) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. 堐⋩ᶨ 怷廗㕗徜㬠↮㜸䳸㝄 ᄻ८!. ȕ. S.E.. Wald. Exp炷ȕ炸. -3.136. 1.040. 9.095. ---. 0.184. 0.316. 0.339. 1.202. ᡑ໷! ⷠ㔠. ⇞⹎䲣䴉 ⍫䄏⮵尉炷䃉烌0炸 䚠䔘⋨➇㚱⍫䄏⮵尉. 埴㓧⋨➇炷暊Ⲟ⛘⋨烌0炸 ⊿⊿➢⭄⛘⋨. 2.340*. 1.059. 4.884. 10.381. 㟫䪡剿⛘⋨. 1.924. 1.078. 3.182. 6.846. ᷕ⼘㈽⛘⋨. 2.461*. 1.062. 5.373. 11.718. 暚▱⋿⛘⋨. 1.090. 1.118. 0.950. 2.975. 檀⯷⛘⋨. 2.436*. 1.112. 4.796. 11.424. 剙㜙⛘⋨. 1.580. 1.176. 1.805. 4.857. 0.000. 8.446. 1.001. 䳬䷼Ⱄ⿏ ⒉ⶍ䷥㔠. 0.001** 2. 2. n烌280烊Cox & Snell R 烌0.108烊Nagelkerke R 烌0.151烊Log likelihood烌315.166烊 Ȥ2烌31.850烊df烌8烊p烋0.001 婒㖶烉*pʀ0.05;**pʀ0.01;***p烋0.001 屯㕁Ἦ㸸烉ἄ侭㔜䎮. ᶲ徘↮㜸䳸㝄栗䣢炻㔜橼㧉✳栗叿⿏侫槿 Ȥ2烌31.850 ᶼ p烋0.001烋0.05炻侴 Cox & Snell 斄倗⻟⹎ῤ䁢 0.108ˣNagelkerke 斄倗⻟⹎ῤ䁢 0.151炻栗䣢嬲枭㇨⺢ 䩳䘬徜㬠㧉✳怑惵⹎炷goodness of fit炸晾䁢䎮゛炷p烋0.001烋0.05炸炻Ữ冒嬲枭冯 ὅ嬲枭ᷳ攻䘬斄倗⿏᷎ᶵ⣈⻟炻Ṏ⌛妋慳Ḯ㚵⊁䷦㓰⋻崲炷䌚䋶炸冯䷦㓰ᶨ凔炷㛒 䌚䋶炸䷥嬲䔘䘬 10.8%ˣ15.1%炷⏛㖶昮炻2009炸ˤ㛔䞼䨞䚖䘬᷎ᶵ⛐㕤⺢䩳㧉 ✳炻慵溆ᷫ⛐德忶ᾳ⇍嬲枭㔠ῤ䘬妋嬨炻ẍ慸㶭⇞⹎冯䳸㥳⚈䳈⮵㕤㚵⊁⑩岒㓡┬ 䘬⼙枧䦳⹎ˤ 忚妨ᷳ炻⛐⇞⹎䲣䴉㥳朊ᷕ炻䔞℞Ṿ㡅ẞᶵ嬲䘬ね⼊ᶳ炻ˬ䚠䔘⋨➇㚱⍫䄏⮵ 尉䘬㨇斄˭㚵⊁⋻崲炷䌚䋶炸冯⏎䘬㨇䌯㭼炻㗗ˬ䚠䔘⋨➇㚱⍫䄏⮵尉ẍ⢾䘬㨇 斄˭㚵⊁⋻崲炷䌚䋶炸冯⏎㨇䌯㭼䘬ˬ1.202 ᾵˭ˤẍˬ埴㓧⋨➇˭䁢ἳ炻䔞℞Ṿ 㡅ẞᶵ嬲䘬ね⼊ᶳ炻ˬᷕ⼘㈽⛘⋨˭㨇斄㚵⊁⋻崲䘬㨇䌯㭼炻㗗ˬᷕ⼘㈽⛘⋨ẍ ⢾˭㨇斄㚵⊁⋻崲炷䌚䋶炸冯⏎㨇䌯㭼䘬 11.718 ᾵ˤ㚨⼴炻⛐䳬䷼Ⱄ⿏㥳朊ᷕ炻 䔞℞Ṿ㡅ẞᶵ嬲䘬ね⼊ᶳ炻㨇斄⒉ⶍ䷥㔠㭷⡆≈ᶨṢ炻㨇斄㚵⊁⋻崲炷䌚䋶炸冯⏎ 䘬㨇䌯㭼⮯㗗⍇㛔䘬 1.001 ᾵ˤ䷥䘬Ἦ婒炻⛐⍫䄏⮵尉悐↮炻ẍˬ䚠䔘⋨➇⍫䄏˭ ⮵㕤㚵⊁䷦㓰䘬㬋⎹⼙枧㚨⻟䁰ˤ⛐埴㓧⋨➇㕡朊炻劍⮯ˬ暊Ⲟ⛘⋨˭ἄ䁢⮵䄏 Ʉ59Ʉ.

(26) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 䳬炻ˬ大⋲悐⛘⋨˭䘬㔜橼⼙枧≃怈檀㕤ˬ㜙⋲悐⛘⋨˭ˤᶱ⣏悥㚫⋨➢Ⰼ㨇斄䘬 㚵⊁䷦㓰ḇ㖶栗庫䁢⋻崲ˤ㚨⼴炻⒉ⶍ䷥㔠䚠⮵庫⣂㨇斄䘬㚵⊁䷦㓰炻Ṏ㚫㭼⒉ⶍ ䷥㔠䚠⮵庫⮹㨇斄䘬㚵⊁䷦㓰䔍䁢⋻崲ˤ. Ӄȃः‫ف‬๗፤ᇅ४‫ښ‬ Κȃः‫ف‬๗፤ᇅଇ፤ġ 椾⃰炻⯙⇞⹎䲣䴉侴妨炻㛔䞼䨞䘤䎦⛐䚠䔘⋨➇ᷕ炻劍⬀⛐⎴栆✳䘬⃒岒㨇 斄炻䡢⮎㚫⼙枧➢Ⰼ㨇斄䘬㚵⊁⑩岒㓡┬烊⛐⎴ᶨ⋨➇ᷕ炻劍⬀⛐⎴栆✳䘬⃒岒㨇 斄炻⇯ᶵ㚫忈ㆸ㚵⊁⑩岒㓡┬䘬ⶖ䔘ˤ㗗ẍ炻㛔䞼䨞 H1 ᷎ᶵㆸ䩳炻H2 ⇯㗗ㆸ䩳 䘬ˤ䵄⎰䳬䷼⎴⼊ᷣ佑㤪⾝␴∝㕘㒜㔋䘬⍇䎮炻⍫䄏⮵尉⬀⛐䚠⎴␴䚠䔘䘬⋨➇ ᷕ炻䎮ㅱ⮵䈡⭂㨇斄䘬㚵⊁䷦㓰悥㚫ⷞἮ㝸䧖⼙枧炻Ữ䴙妰䳸㝄⌣朆⤪㬌ˤỽẍ⎴ 栆✳⃒岒㨇斄䘬嶅暊⚈䳈炷嶐➇冯⏎炸㚫⼙枧㚵⊁䷦㓰␊烎忁天⚆㬠⇘㓧⹄㚵⊁⑩ 岒䋶䘬䲣䴉Ἦ妋慳ˤ➢㛔ᶲ炻⑩岒䋶昌Ḯ䁢㫈仢ⶪ⟜䪞䇕䘬℔悐攨⮶ℍ㸾䪞䇕䘬⼊ ⺷⢾炻Ṏ墺㎂㚵⊁⋻崲䘬㨇斄炻᷎⮯℞⃒溆℔媠㇨㚱⍫䋶␴朆⍫䋶㨇斄炷Löffler, 2001: 27炸ˤ䃞侴炻ᷕ⣖㓧⹄㚵⊁⑩岒䋶᷎ᶵ⎴㕤⛘㕡㓧⹄䘬䁢㮹㚵⊁䷦㓰侫㟠炻 惘役㨇斄ᷳ攻ᶵ㫈仢䪞䇕斄Ὢ炻䭉䎮ⶖ䔘␴⬠佺㓰䙲⎗傥ḇᶵ㖶栗炻⯌㚱䓂侭炻 惘役⎴栆✳䘬⃒岒㨇斄忂ⷠ䁢㔠ᶵ⣂炻德忶⇵徘㍷徘⿏䴙妰ὧ⎗䩢䞍ˤ䚠⍵⛘炻恋 ṃ⛘䎮ỵ伖庫怈䘬⢾䷋ⶪ⎴栆✳⃒岒㨇斄炻ᶵ㔠慷䚠⮵庫⣂炻⮵⍫䋶㨇斄Ṏ庫㖻 㽨崟奨㐑⬠佺䘬㕘歖デˤ䯉妨ᷳ炻䓙㕤嶐⋨➇⎴栆✳⃒岒㨇斄䘬㔠慷䚠⮵庫⣂炻ẍ ⍲Ờ晐侴Ἦ䘬⢾悐⏠⺽≃炻⎗傥⮶农⎴栆✳⃒岒㨇斄䘬嶅暊怈役炻㚫⼙枧㚨䳪㚵⊁ ⑩岒䘬㓡┬ˤ ⇞⹎ỵ⛨ᷕ䘬埴㓧⋨➇↮ⶫ䡢⮎㚫⼙枧㨇斄㚵⊁⑩岒䘬㓡┬炻忁溆冯⣂㔠Ṣ䚜 奢䓂䁢㍍役ˤᶵ忶炻➢Ⰼ㨇斄䃉婾晠Ⱄ㕤ᷕ⣖ㆾ⛘㕡㓧⹄炻⇯⮵℞㚵⊁⑩岒㓡┬㰺 㚱⼙枧ˤ㗗ẍ炻㛔䞼䨞 H3 ㆸ䩳炻H4 ⇯㗗ᶵㆸ䩳䘬ˤ⯙⇵侭侴妨炻㚵⊁⋻崲䘬➢ Ⰼ㨇斄⣏⣂↮ⶫ⛐⊿ˣᷕˣ⋿ᶱ⣏悥㚫⋨炻军㕤大悐朆悥㚫⋨ˣ剙㜙⛘⋨ẍ⍲暊Ⲟ ⛘⋨⇯㖶栗ῷ⮹炻忁溆冯 Wu et al.炷2013炸䘬䞼䨞䘤䎦䚠Ụˤ军㕤➢Ⰼ㨇斄㇨Ⱄ䘬 㓧⹄Ⰼ䳂᷎ᶵ㚫⼙枧℞㚵⊁䷦㓰炻ㆾ⎗夾䁢ᶨ枭⤥㴰〗炻⚈䁢忁ẋ堐㮹シ⡻≃庫䁢 攻㍍䘬ᷕ⣖ᶱˣ⚃䳂㨇斄炻Ụ᷶Ṏ␴㮹怠⛘㕡㓧⹄ᶨ㧋慵夾䁢㮹㚵⊁⑩岒炻农ἧ⼤ 㬌䘬㚵⊁⑩岒㓡┬䳸㝄䃉↮幺庲ˤ. Ʉ60Ʉ.

(27) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. ℞㫉炻⯙䳬䷼Ⱄ⿏侴妨炻䳬䷼夷㧉ᷕ㛒䴻嗽䎮䘬枸䬿柵⹎᷎ᶵ⼙枧㨇斄㚵⊁⑩ 岒䘬㓡┬炻⍵侴㗗⒉ⶍ䷥㔠⼙枧Ḯ㚵⊁⑩岒䘬㓡┬炻忁⎗傥冯⎬㨇斄枸䬿柵⹎㔠㒂 ⶖ䔘忶⣏㚱斄炻㓭㛔䞼䨞⮯䳬䷼Ⱄ⿏䚠斄嬲枭㔠㒂䴻忶嗽䎮炻ℵ㫉㩊槿䘤䎦ℑ侭⮵ 㕤㚵⊁⑩岒⛯㚱⼙枧炻㗗ẍ炻㛔䞼䨞 H5 ㆸ䩳Ữ⮵㕤㚵⊁⑩岒䘬⼙枧Ụ᷶㚱旸炻H6 ⇯㗗⬴ℐㆸ䩳䘬ˤLipsky炷1980炸ᷣ⻝➢Ⰼ㨇斄䘬屯㸸ὃ䴎䴻ⷠ崽ᶵᶲ㮹䛦怆⡆䘬 暨㯪炻≈ẍ忁栆㨇斄Ⱄ㕤ˬ⊆≃⭮普˭䘬㚵⊁✳ン炻㓭侴炻Ṣ≃⣂⮉⎗傥䚜㍍堅㑲 㮹䛦䘬㚵⊁デ⍿炷⤪䫱⼭㗪攻炸ˤ㬌⢾炻㛔䞼䨞䳸㝄⣂⮹␤ㅱ Lee 冯 Whitford 炷2013: 704炸ˣBoyne炷2003b: 376炸䘬ᷣ⻝烉枸䬿柵⹎㛒⽭䷥㚫⼙枧䁢㮹㚵⊁䷦ 㓰ˤ䁢ỽ㚫㚱ˬ拊⣂䃉㱽彎⤥ḳ˭䘬䎦尉烎椾⃰炻ᶨ㖎㨇斄枸䬿夷㧉嬲⣏炻㚱⎗傥 䘤䓇℔ℙ怠㑯⬠㳦㇨妨䘬㴒屣℔ⶹねḳ炷Niskanen, 1971炸炻㈹ㆾ炻枸䬿㛔幓᷎朆 ㈽ℍ⛐冯㚵⊁⑩岒㓡┬㚨䁢䚠斄䘬ⶍἄ枭䚖ᶲˤ䔞䃞炻㨇斄枸䬿ᶨ㖎嬲⣂炻Ờ晐䘬 ả⊁⚘暋⹎ḇグ⣏炷Jung, 2013: 679炸炻⎗傥⍵⎹ ⭛㨇斄䷦㓰ˤ⃀䭉➢Ⰼ㨇斄Ⱄ ⿏ᶵ⎴㕤㓧䫾夷∫㨇斄炻枸䬿柵⹎㛒⽭㚫冯ả⊁桐晒䚜㍍㍃⊦炻Ữ㛔䞼䨞ṵᶵ㌺昌 㬌ᶨ⎗傥⿏ˤ㛒Ἦ䞼䨞ㆾ⎗侫ㄖ≈ℍᶨṃᷕṳ嬲枭炻ẍ慸㶭⚈㝄斄Ὢ䘬ン㧋ˤ 㨇斄⸜漉⎴㧋ᶵ⼙枧㚵⊁⑩岒䘬㓡┬炻㓭㛔䞼䨞 H7 ᷎ᶵㆸ䩳ˤ䨞℞⮎炻㚱⎗ 傥↢㕤㝸ṃ⬠侭䘬ᷣ⻝烉㨇斄⸜漉檀Ỷ冯䳬䷼゘⿏ᷳ攻᷎朆⏰䎦䶂⿏斄Ὢ 炷Chen, 2014炸烊Ṏ⌛炻㨇斄⸜漉檀ㆾỶ悥ℤ℟㚱⇑ㆾᶵ⇑㕤℞㚵⊁⑩岒㓡┬䘬⚈䳈ˤ䚠庫 㕤檀漉㨇斄侴妨炻⸜庽㨇斄⚢䃞㰺㚱䷩㔯䷇䭨䘬屈㑼炻⌣⎗傥朊冐埴㓧䴻槿ᶵ嵛䘬 桐晒ˤ⍵ᷳ炻檀漉㨇斄⚢䃞䴻槿寸⭴炻⌣暋ẍ㒢僓䷩㔯䷇䭨䘬㜇䷃ˤ昌朆ℑ栆㨇斄 悥℟⁁列⤥䘬䳬䷼⬠佺傥≃炻㕡傥㤝⣏⊾⸜漉㛔幓㇨℟㚱䘬䳬䷼䪞䇕⃒⊊ˤ ⽑㫉炻⯙䳬䷼柀⮶侴妨炻㛔䞼䨞䘤䎦椾攟䘬借㵗䴻槿␴∝㕘⍾⎹ℑ侭炻䘮ᶵ⼙ 枧㨇斄㚵⊁⑩岒䘬㓡┬炻㓭㛔䞼䨞 H8 ␴ H9 ᷎ᶵㆸ䩳ˤ檀昶䎮婾ᷣ⻝椾攟娵䞍冯 埴䁢㶙⍿℞側㘗␴䈡岒Ⱄ⿏⼙枧炷Hambrick & Mason, 1984炸炻㛔䞼䨞⌣䘤䎦椾攟 䘬埴㓧㬟䶜冯㨇斄䘬㚵⊁䷦㓰㛒⽭㚱斄炻忁側⼴㚱ℑ䧖⎗傥䘬妋慳烉℞ᶨ炻椾攟䘬 借㵗䴻槿ὅ䃞慵天炻Ữ⇵㍸㗗⃰⇵䭉䎮䴻槿⽭枰冯䔞⇵㚵⊁⑩岒㓡┬䘬ⶍἄ暨㯪⋡ 惵炷Petrovsky et al., 2014炸炻⏎⇯炻䷙ἧ椾攟忶⍣㑩㚱寸⭴䘬屯㬟炻⿸⮯⮵㚵⊁⑩ 岒䘬㓡┬䃉㾇㕤ḳˤ8 ℞Ḵ炻柀⮶⎒㗗ᶨᾳ㬠⚈炻䔞㨇斄㖑⶚⺢䩳列⤥䘬⇞⹎冯㔯 ⊾⁛㈧炻ㆾ℟⁁庫Ἓ䘬Ṣ≃屯㸸㗪炻⇯椾攟屯㬟⮵㕤㨇斄㚵⊁⑩岒㓡┬侴妨炻⼙枧 ≃㚱⎗傥嬲⼿ᶵ栗叿ˤ䔞䃞炻ẍᶲ妋慳Ṏ怑䓐㕤 H9 䘬槿嫱䳸㝄妋慳ˤ⃀䭉⤪㬌炻 8. ἳ⤪炻椾攟㛔Ṣᶵ慵夾㚵⊁⑩岒㓡┬炻ㆾ⯂㚱℞Ṿ㚜慵天䘬䳬䷼ả⊁炷⤪㓧㱣㚵⊁炸ⅴ 楽㕤⑩岒㓡┬ˤ! Ʉ61Ʉ.

(28) ǸϦӅՉࡹᏢൔǸ ಃѤΜΎය ҇103ԃ9Д. 㛔䞼䨞ᶵ㌺昌ℑ侭斄Ὢ僓戌Ṏ⎗傥㸸㕤㷔慷㕡㱽䘬斄Ὢˤ䨞⮎侴婾炻椾攟㛔Ṣ忶⍣ ⍫䋶䴻槿寸⭴ㆾ⎗ẋ堐℞∝㕘⍾⎹庫檀炻Ữ⍵忶Ἦ婒炻恋ṃ∝㕘⍾⎹㽫⍂䘬椾攟炻 㗗⏎⽭䃞德忶⍫䋶徼⼹Ἦ⯽䎦℞ⶍἄ∝㕘シ⚾冯埴䁢炻⇯⯂㚱妶婾䨢攻ˤ䃉婾⤪ ỽ炻῀劍檀昶䎮婾㗗⎗ᾉ䘬炻⮵㛒Ἦ㚱冰嵋䘬䞼䨞侭侴妨炻冱↉椾攟ᾳṢᷣᾖ䘬⮰ 㤕ˣ㚦⏎䌚⼿℔⊁䓴䚠斄㬲㥖炻ẍ⍲㚦⍫冯䘬䚠斄⛐借妻䶜婚䦳炷Esteve et al., 2013: 935炸䫱炻䘮⎗▿娎䲵ℍ䳬䷼柀⮶嬲枭䘬㷔慷炻ㆾ⎗㍸檀㬌ᶨ嬲枭䘬妋慳≃ˤ 㚨⼴炻ẍᶲ䘤䎦⮵㕤➢Ⰼ㨇斄⮶ℍ㧁䪧⬠佺䘬㕡㱽婾㚱ỽ┇䣢烎婾侭⁦⎹㕤⮯ 㚵⊁⋻崲㬠⚈㕤列⤥䘬䭉䎮傥≃炻ょ℔ℙ䳬䷼㡅ẞ⼨⼨⋿廭⊿廵炻⇵徘枸姕⎗傥㚱 忽ⷠ䎮ˤ⤥㭼ᶵ㗗㇨㚱䯫䎫怠ㇳ悥⎗ㆸ䁢伶⚳ NBA 䎫⒉䘬忻䎮烊⃒岒㚵⊁㨇斄 ˬῤ⼿塓ầ㓰˭㗗ᶨ⚆ḳ炻Ữˬ⎗ẍ塓ầ㓰˭Ụ᷶⍰㗗⎎ᶨ⚆ḳˤ⇵侭⣂Ἦ冒㕤㨇 斄堐䎦↢䛦ˣ倚⎵怈㑕ᷳ㓭炻Ữ⼴侭㴱⍲恋ṃ⃒岒㚵⊁㨇斄ᷳ䴻槿㛔幓傥⏎塓ㆸ≇ 䦣㢵䘬⓷柴炻忁䈥㴱⇘䳬䷼⬠佺⼙枧⚈䳈炷Askim, Johnsen, & Christopherson, 2008炸炻ㆾ㧁䪧⣍Ờ䮑怠䘬⓷柴炷Folz, 2004炸ˤ⃀䭉⼙枧≃ᶵ⤪枸㛇Ἦ⼿⺋炻Ữ ⇞⹎冯䳬䷼怬㗗⮵㚵⊁⑩岒㓡┬忈ㆸᶨṃ⼙枧烊䪁⛐㧁䪧⬠佺奺⹎炻ㆹᾹᶵ傥⬴ℐ ⾥䔍⃰⣑⚈䳈䘬⼙枧≃炻⏎⇯屧䃞⛘⎹恋ṃ㚵⊁⋻崲䘬㨇斄⍾䴻炻⼰⎗傥㚫䓊䓇㜙 㕥㓰栘䘬⓷柴ˤ➢㬌炻㨇斄⃰⣑⚈䳈⮵㕤⼴⣑䭉䎮⚈䳈䘬⇞䲬炻忚侴䚜㍍ㆾ攻㍍⛘ ⼙枧㨇斄㚵⊁䷦㓰炻Ṏ⎗ἄ䁢㛒Ἦ埵䓇䘬䞼䨞ᷣ柴ˤ. Ρȃः‫ف‬४‫ښ‬ġ 椾⃰炻婈⤪ Stewart炷2003: 123炸㇨妨烉℔ℙ䳬䷼ᷕˬ㚨Ἓ₡ῤˣ列⤥㚵⊁ˣ ⋻崲䷦㓰炻ẍ军㕤㚵⊁㓡┬炻䘮朆䱦䡢ㆾ⎗庽㖻䓴⭂䘬㤪⾝˭炻⃀䭉㨇斄⼿䋶冯⏎ Ὢ德忶ᶨ⣿䷅⭮䘬姽⮑䦳⸷䓊䓇炻Ữ側⼴⽭䃞䈥㴱⇘ᷕ⣖姽䋶㳣≽ᷣ彎㨇斄䘬㓧䫾 嬘䦳炷Wilford, 2007: 336炸炻栆Ụ⬠侭 Schattschneider炷1961: 71炸㇨妨䘬ˬῷⶖ≽ ⒉˭炷the mobilization of bias炸䳸㝄炻Ṏ⌛姽㟠㥳朊ˣ枭䚖冯㊯㧁炻偗⭂㚫⮵㝸ṃ ⍿姽㨇斄忈ㆸ⃰⣑㚱⇑ㆾᶵ⇑䘬⼙枧ˤἳ⤪炻⎴栆✳炷⤪℔㇨炸➢Ⰼ䳬䷼㚱斄ˬ屯 妲瀘忂㚵⊁˭䘬㕥㓧⃒⃰⿏炻⎗傥⬀⛐㤝⣏䘬❶悱ⶖ䔘炻Ữ姽㟠㊯㧁⌣⎗傥⼙枧姽 ↮ˤ㬌⢾炻䓙㕤㍉ˬ⃰㚠朊ˣ⼴⮎⛘˭姽⮑ἄ㤕㕡⺷炻恋ṃᶵ┬㕤㚠朊ἄ㤕䘬➢Ⰼ 䳬䷼偗⭂⎫嘏ˤ昌Ḯ⮰㤕䞍嬀⢾炻姽⮑⥼⒉⛐柀➇䞍嬀炷domain knowledge炸䘬䅇 䦼⹎炻⮵㕤侫姽䳸㝄Ṏᶵ⭡⮷奟ˤ䷥ᷳ炻姽䋶妰䔓ῷ⤥ˣ㊯㧁冯卩劙⮶⎹䘬姽⮑㨇 ⇞炻㗗⏎㚫冯ᶨ凔䘦⥻䘬䛇⮎デ⍿㚱㇨句ⶖ炻忚侴⼙枧㚵⊁䷦㓰䘬娵⭂炻⽆䎮婾Ⰼ 㫉Ἦ䚳᷎朆㮓䃉⎗傥ˤ⺽䓛侴婾炻㛒Ἦ䞼䨞侭ㆾ⎗≈ℍ⇑⭛斄ὪṢ炷╖ᶨㆾ⣂⃫炸. Ʉ62Ʉ.

(29) ቹៜ୷ቫ‫۔‬Ⴛಔᙃ୍ܺࠔ፦‫ޑ‬ӢનǺࡹ୍۬ܺࠔ፦ዛ‫ޑ‬ၗ਑ϩ‫!݋‬. 䘬ᷣ奨䷦㓰堉慷㕡㱽炻ẍ忚埴ᶵ⎴㕡㱽冯䳸㝄ᷳ㭼庫ˤ ℞㫉炻⍿旸㕤⭊奨屯㕁吸普㕡㱽⍲䞼䨞屯㸸䘬旸⇞炻㝸ṃ嬲枭䘬㑵ἄ᷎㛒䚉⤪ Ṣシˤ冱ἳἮ婒炻⃒岒㚵⊁㨇斄䘬⬀⛐炻䎮ㅱ㚫⟹忈䳬䷼柀➇ᷕ䈡⭂㨇斄䘬忚⍾⡻ ≃ㆾ⺽䘤䳬䷼⬠佺䘬㨇㚫炻Ữ㛔䞼䨞㑵ἄᶲ㍉⍾䊡佑䘬奨溆炻⌛旸䷖⛐ˬ⎴栆✳˭ ⃒岒㚵⊁㨇斄炷⤪㇞㓧㨇斄ᷳ攻炸䘬⭊奨⼙枧≃炻㬌冱⚢䃞性⃵Ḯ妋慳㯦㾓炻⌣㹳 䓇㷔慷ᶵℐ䘬晙ㄪ炻䈡⇍㗗恋ṃˬ㤕⊁Ⱄ⿏䚠役˭炷⤪⋨㓧冯㇞㓧㨇斄ᷳ攻炸䘬⃒ 岒㚵⊁㨇斄炻Ṏ⎗傥⛐姽䋶䲣䴉ᷕ⍾⼿㝸䧖ˬ⍫䄏㪲˭炻侴ㆸ䁢℞Ṿ➢Ⰼ㨇斄⍾ 䴻ˣầ㓰䘬⮵尉ˤ 㚨⼴炻㚱斄㛔䞼䨞䳸㝄㗗⏎嵛ẍ栆㍐军ℐ⚳➢Ⰼ㨇斄烎忁悐↮⽭枰㉙㊩ᾅ䔁ン ⹎ˤ⇵⶚徘⍲炻⤈➢⛐姽䋶␴䞼䨞䫾䔍㔯䌣䘬➢䢶ᶲ炻㛔䞼䨞挾⭂⛐⍫冯⇵Ḽ⯮㓧 ⹄㚵⊁⑩岒䋶䘬➢Ⰼ㨇斄ˤ➢㛔ᶲ炻恋ṃ僓䧶侴↢䘬䌚䋶㨇斄炻℞㚵⊁䷦㓰⋻崲㬮 䃉䔹佑炻䚠⮵⛘炻㛒䌚䋶㨇斄䘬㚵⊁㯜⸛⯙⎒傥夾䁢ᶨ凔烊慵溆㗗⯂㚱䁢㔠䛦⣂䘬 㛒⍫䋶㨇斄炻℞⇞⹎ˣ䳬䷼ˣ柀⮶⍲㚵⊁⑩岒㓡┬䘬嬲䔘䦳⹎⎗傥㚜⣏ˤ⍵奨㛔䞼 䨞㚱ṃ嬲枭䘬↮䳬⸛⛯㔠炷⤪⸜漉炸ᷫⶖ䔘䓂⽖炻➢㬌炻忁㗗⏎シ␛叿ᶨ㖎䲵ℍ㚜 ⣂䘬婧㞍⮵尉炻㖊㚱嬲枭䘬嬲䔘⿏冯妋慳≃㚱⎗傥晐ᷳ侴䔘炻Ụ㚱⼭⼴临德忶℞Ṿ 婧㞍㕡㱽≈ẍ㭼⮵ˤ. ୥Մਫҭ ⏛㖶昮炷2009炸ˤSPSS ᐈձᇅᔗңȈୱ‫ڣ‬ಜॏϸ‫ݚ‬ᄃଡ଼ˤ冢⊿烉Ḽ⋿ˤ 㛶攟㗷ˣ䲨ὲ冋ˣᶩṩ㕡ˣ湫⺢所ˣ㞗⽿㖴ˣ昛⺢ṩˣ㕡↙⻀ˣ惕⬱⺟炷2011炸ˤ ୣ஀ึ৥ᇅၯ஀‫ݾ‬౪Ӓ෉೤დˤ埴㓧昊䞼䨞䘤⯽侫㟠⥼⒉㚫妰䔓炷䶐嘇烉 0992660048炸炻㛒↢䇰ˤ ⹾渿⧇ˣ⏪晭暗炷2010炸ˤ㍸⋯㓧⹄㚵⊁⑩岒䫾䔍ᷳ㍊妶ˤःՄᚗУё炻34炷5炸炻 12-23ˤ Aldrich, H. E. (1972). Technology and organizational structure: A reexamination of the findings of the Aston group. Administrative Science Quarterly, 17, 26-43. Amirkhanyan, A. A., H. J. Kim, & K. T. Lambright (2014). The performance puzzle: Understanding the factors influencing alternative dimensions and views of performance. Journal of Public Administration Research and Theory, 24(1), 1-34. Andrews, R., G. A. Boyne, & R. M. Walker (2006a). Strategy content and organizational Ʉ63Ʉ.

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This study intends to use the Importance-performance and gap analysis (IPGA) to analyze the factors key to the improvement of the service quality provided by

1.The difference value of realy recognizes and hopes are negative.It shows the members realy “ recognize service quality“ is smaller than “ hope service quality “.. So we accept