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A COMPARATIVE STUDY ON ORGANIZATIONAL JUSTICE, JOB SATISFACTION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR BETWEEN TAIWAN A 陳麗綺、劉家駒,陳木榮

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A COMPARATIVE STUDY ON ORGANIZATIONAL JUSTICE, JOB SATISFACTION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR BETWEEN TAIWAN A

陳麗綺、劉家駒,陳木榮

E-mail: 9126325@mail.dyu.edu.tw

ABSTRACT

THE CROSS-NATIONAL COMPARATIVE STUDY OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS(OCBS) IS SE -LDOM DISCUSSED.THE THESIS IS TO RESEARCH IF THERE ARE SIGNIFICANT DIFFERENCES IN ORGANIZA -TIONAL JUSTICE,JOB SATISFACTION AND OCBS BETWEEN TAIWAN AND MAINLAND CHINA.TO

UNDERSTAND HOW THE CROSS-NATIONAL FACTOR INFLUENCES THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE & OCBS,AND JOB SATISFACTION & OCBS IS ALSO OUR MAIN INTEREST.THE RESULTS CAN BE SUMMARIZED AS FOLLOWS: 1. THERE ARE NO SIGNIFICANT DIFFERENCES IN

ORGANIZATIONAL JUSTICE BETWEEN TAIWAN AND CHINA 2. THERE ARE NO SIGNIFICANT DIFFERENCES IN JOB SATISFACTION BETWEEN TAIWAN AND CHINA EXCEP -T PROMOTION AND CO-WORKERS. 3. THERE ARE SIGNIFICANT DIFFERENCES IN THREE DIMENSIONS OF OCBS: ALTRUISM, SPORTSMANSHIP AND COURTESY BETWEEN TAIWAN AND CHINA. 4. THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE AND OCBS IS RELATED IN TAIWAN AND CHINA EXCEPT THE RELATION COMPOSITION OF DISTRIBUTIVE JUSTICE AND SPORTSMANSHIP. 5. THE ASSUMPTION WITH SIGNIFICANT DIFFERENCES OF THE

RELATIONSHIP BETWEEN JOB SATISFACTIO -N AND OCBS IN TAIWAN AND CHINA IS PARTIALLY APPROVED.

Keywords : ORGANIZATIONAL JUSTICE, JOB SATISFACTION, ORGANIZATIONAL CITIZENSHIP BEHAVIOR,COMPARATIVE STUDY.

Table of Contents

第一章 緒論 第一節 研究背景--P1 第二節 研究動機--P2 第三節 研究目的--P4 第四節 研究流程--P5 第二章 文獻探討 第一 節 組織公民行為 一、組織公民行為起源與定義--P6 二、組織公民行為構面--P11 三、組織公民行為的前因變項--P18 四、

小結--P24 第二節 組織公正 一、組織公正理論起源--P24 二、組織公正構面與發展--P26 三、組織公正與組織公民行為--P28 四、小結--P31 第三節 員工工作滿意 一、工作滿意之定義--P32 二、工作滿意之構面--P34 三、工作滿意與組織公民行為之 關係--P35 四、小結--P37 第四節 不同國籍企業組織公民行為之比較研究 一、比較管理--P37 二、不同國籍之企業組織公民 行為之比較研究--P38 三、小結--P39 第三章 研究方法 第一節 研究架構--P40 第二節 研究假設--P41 第三節 操作性定義與衡 量--P45 第四節 研究樣本與資料處理--P48 第四章 資料分析與研究結果 第一節 有效樣本之資料分析--P52 第二節 獨立樣本T 檢定--P54 第三節 單因子變異數分--P57 第五章 結論與建議 第一節 研究結果--P61 第二節 管理意涵與建議--P71 第三節 研究 限制與後續研究建議--P73 參考文獻--P74 附錄一 研究變項衡量題項--P85 附錄二 因素分析--P88 附錄三 問卷信度結果--P91 研究問卷--P97

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