第五章 結論與建議
第三節 研究限制
本研究之研究限制如下
一、 台灣領隊人員遍佈全台灣地區,參與本研究調查台灣南、北部領隊人員數量 較多,可能無法代表全台灣領隊人員之特性,所顯示的研究結果不宜擴充解 釋至其他地區的領隊人員。
二、 發放問卷時是透過領隊協會與旅行社的協助,無法得知領隊人員填寫問卷時 的情緒表現。例如:拒絕填寫問卷的人數、或者填寫問卷但卻以不在乎態度 填寫。同時亦無從得知填寫問卷領隊人員的拒絕狀況。
三、 本研究未針對領隊人員探討全職(專任)領隊人員亦或兼職(特約)領隊人 員的個別差異性研究,建議未來研究者可針對此分類進行相關研究比較。
四、 領隊人員與旅行社的關係,從原有領隊人員管理規則中分為專任領隊及特約 領隊,但於 2012 年已修改成「領隊人員應受旅行業之僱用或指派,始得執行 領隊業務」,專任領隊之職位已不再明顯,其與旅行社關係有弱化之趨勢。因 此,旅行社對於領隊人員的態度是否仍與以前一樣仍肩負員工訓練的職責是 值得再探討的問題。
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