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心理契約、倫理氣候與組織公民行為關係之研究 = A study of the relationships among psychological contract, ethical climate

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心理契約、倫理氣候與組織公民行為關係之研究 = A study of the relationships among psychological contract, ethical climate

林耀願、楊豐華

E-mail: 354846@mail.dyu.edu.tw

摘 要

本研究旨在檢視心理契約對組織公民行為的影響,並以倫理氣候為干擾變項後所產生的影響。以外商傢俱員工為樣本,使 用AMOS7.0來驗證假說。研究結果顯示,除了倫理氣候對心理契約與組織公民行為之間關係的干擾效果並不顯著以外,其 餘的研究假說均獲得支持。最後,本研究亦對學術與管理意涵、研究限制與未來之研究建議提出討論。

關鍵詞 : 心理契約、倫理氣候、組織公民行為

目錄

目錄

Da-Yeh University...II

ABSTRACT...II

第一章 緒論...1

第一節 研究背景...1

第二節 研究目的...4

第二章 文獻探討與假說...5

第一節 心理契約...5

第二節 倫理氣候...7

第三節 組織公民行為...8

第四節 心理契約、倫理氣候與組織公民行為之關係...10

第五節 控制變數...12

第三章 研究方法...15

第一節 研究架構...15

第二節 操作型定義與衡量工具...16

第三節 問卷設計...20

第四節 蒐集資料...20

第五節 資料分析方法...20

第四章 資料分析...24

第一節 信度分析...24

第二節 效度分析...27

第五章 結論與建議...31

第一節 研究結論...31

第二節 管理實務意涵...33

第三節 研究限制...34

第四節 後續研究建議...35

參考文獻...36

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表目錄

表3-1 心理契約之題項...16

表3-2 倫理氣候之題項...17

表3-3 組織公民行為之題項...17

表3-4組織承諾之題項...18

表3-5組織信任之題項...19

表4-1 心理契約之信度分析表 25 表4-2 倫理氣候之信度分析表 25 表4-3 組織公民行為之信度分析表 26 表4-4 組織承諾之信度分析表 26 表4-5 組織信任之信度分析表 27 表4-6 心理契約量表之衡量模型分析表 28 表4-7 倫理氣候量表之衡量模型分析表 28 表4-8 組織公民行為量表之衡量模型分析表 29 表4-9 組織承諾量表之衡量模型分析表 29 表4-10組織信任量表之衡量模型分析表 30 表4-11效度分析暨變數相關係數 30 表4-12干擾分析相關變數 31 圖目錄 圖 3-1 研究架構...13 參考文獻

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http://big5.chinabroadcast.cn/gate/big5/gb.cri.cn/ 8606/2006/09/12/1545@1213316.htm 〔線上資料〕 新紀元周刊(2008)報導,外商沃爾 瑪(Wal-Mart)遣散了上海全 球採購中心的一百一十名員工 來源: http://www.epochtimes.com/b5/8/1/27/n1992386.htm〔線 上資料〕

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