研究限制與後續研究建議

第五章實證結果與分析

第三節研究限制與後續研究建議

本研究為探討我方在交易執行過程管理交易活動的多寡，並以交易成本觀點探討影響管理成本的因素。雖經過文獻探討及個案訪談推論、且經實證資料蒐集及統計分析，盼能有較謹慎的研究結果。但仍有以下研究限制及未來後續研究可再進一步發展處。

1. 分析單位議題

本研究對我方交易管理複雜度的實證只專注在交易分析單位。然，我方管理交易的複雜度有可能是受於組織特性，例如同一公司下管理不同交易有相似的管理作為等。受限於本研究所蒐集到的樣本數，在同一公司含二個以上交易樣本的公司層次樣本只有 40 家，因樣本數不夠多無法進行多層次的統計分析。未來若能再繼續蒐集更多公司層次樣本，可以考慮進行跨層次的分析。

2. 研究設計

本研究為克服或去除共同變異問題，問卷設計題項上多設有客觀與主觀指標的衡量，但客觀題項因較繁瑣(例公司共有多少單位部門)使填答者不願回答或填答得粗略(例，5 個以上)等，進而該題項被刪除。未來研究可考慮使用其他變項來增加客觀題項。

3. 樣本特性面

因本研究在資料蒐集及驗證證，主要針對交易標的物為有形實體的交易，由於服務財的特性可能會我方管理交易的行為更趨勢複雜，後續研究可以考慮比較之。

4. 研究變項內容

交易相關的經驗是近年在 IOR 相關研究裡被常探討的議題( 例 Reuer et al., 2002; Zollo et al., 2002)，大多討論交易經驗直接對績效影響、管理構面的影響－例如正式契約的使用等(例 Johnson et al., 2002)。本研究試加入交易經驗對組織間交易管理的影響、並從調和效果觀察，雖然本研究交易經驗對交易任務流程相互依賴、交易任務的不確定的調和效果未獲得證實。Zollo et al.(2002)認為若能執行同一種類型或相似的交易動作長期期累積同質經驗，相較一般經驗的累積將更顯著，或許未來可針對不同的交易經驗內涵進一步探討是否不同類型經驗對我方交易管理有不同影響。

管理成本的考量是本研究重點，本研究已將我方交易管理複雜度構面內容經因素分析後可獲得正式契約複雜度、正式化、涉入複雜、溝通頻率及組織調整程度五大因素。因本研究將此五因素結合同一構面下，該構念的概念是多重的，也使得本研究推論部份相關假說未獲支持；未來可細緻地針對不同的管理設計機制予以推導，瞭解不同的交易特性是否有適合的管理機制。另一方面，因為此五項因素未能獲得明確的成本加權考量，本研究進行實證分析統計時，無法予以權重、只能視為同一比重地予以考量。未來若能找出衡量不同權重，將能為我方管理交易的成本衡量更為精準。

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在文檔中組織間交易之我方交易管理 (頁 138-156)

第五章 實證結果與分析

第三節 研究限制與後續研究建議