The Research of Organizational Socialization, Job Satisfaction and Turnover Intention –The Study Case of GSK
許淳涵、莊銘國
E-mail: 9806315@mail.dyu.edu.tw
ABSTRACT
The quality of car components that Taiwan makes has already widespread been subjected to international affirmation, relatively, the position in international market is also gradually important. For promoting competition ability, many Taiwanese car component companies establish subsidiary ones in the mainland. Therefore, in the international human resource management, the enterprise dispatched personnel’s needs gradually increase. Most Taiwanese car and motorcycle factories are GSK’s clients, its car components sell to nations, such as mainland, Japan, the United States and Mexico etc., the biggest decoration piece of car components factory. The research problem of this paper is how to effectively manage dispatched personnel and to be successful. As expatriates are socialized in subsidiaries, they may be brought more job satisfaction. And it might cause lower turnover intention.
Some authors report that less organizational socialization might make less job satisfaction. And Many scholars report that more job satisfaction might make lower turnover intention. In summary, this research suppose job satisfaction is a intermediate variable and try to explore others relationship of organizational socialization and turnover intention. The purpose of this paper is to explore their relationship. An analytical approach of methodology is applied by frequency distribution, anova, pearson and regression analysis.
The data is composed of GSK’s expatriates and is collected by 34 questionnaires. Of all samples, 25 different subsidiary companies responded questionnaires. Completed vi questionnaires were returned by 34 contact-employees (79% response rate). Finally, the results indicate that organizational socialization is positively related to internal job satisfaction. And job satisfaction is positively related to turnover intention. The contribution of this paper is to be a direction of business strategic.
Keywords : organizational socialization , job satisfaction , turnover intention Table of Contents
內容目錄 中文摘要 ．．．．．．．．．．．．．．．．．．．． iii 英文摘要 ．．．．．．．．．．．．．．．．．．．
． v 誌謝辭 ．．．．．．．．．．．．．．．．．．．．． vii 內容目錄 ．．．．．．．．．．．．．．．．．．．．
viii 表目錄 ．．．．．．．．．．．．．．．．．．．．． x 圖目錄 ．．．．．．．．．．．．．．．．．．．．． xiii 第一章 緒論．．．．．．．．．．．．．．．．． 1 第一節 研究背景與動機．．．．．．．．．．．． 1 第二節 研究問 題與目的．．．．．．．．．．．． 3 第二章 文獻探討．．．．．．．．．．．．．．． 4 第一節 組織社會化．．．．
．．．．．．．．．． 4 第二節 組織社會化相關研究．．．．．．．．．． 5 第三節 組織社會化程度．．．．．．．．
．．．． 10 第四節 工作滿意度．．．．．．．．．．．．．． 14 第五節 離職傾向．．．．．．．．．．．．．．． 20 第三章 研究設計與方法．．．．．．．．．．．． 26 第一節 個案公司基本介紹．．．．．．．．．．． 26 第二節 研究 架構、研究假設與操作型定義．．．． 28 第三節 問卷設計．．．．．．．．．．．．．．． 31 第四節 資料蒐集方法．
．．．．．．．．．．．． 36 第五節 資料分析方法．．．．．．．．．．．．． 37 第四章 實證結果與分析．．．．．
．．．．．．． 39 第一節 外派人員個人特質分析．．．．．．．．． 39 第二節 外派人員組織社會化程度．．．．．．
．． 45 第三節 外派人員工作滿意度分析．．．．．．．． 53 第四節 外派人員離職傾向分析．．．．．．．．． 56 第五 節 外派人員組織社會化程度、工作滿意度與離 職傾向之差異性分析．．．．．．．．．．．．．．57 第五章 研究結論與 建議．．．．．．．．．．．． 78 第一節 研究結論．．．．．．．．．．．．．．． 78 第二節 研究建議．．．．．．
．．．．．．．．． 81 參考文獻 ．．．．．．．．．．．．．．．．．． 83 附錄A 研究問卷．．．．．．．．．．．．
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