政府資訊公開與加值運用之規劃與績效評估

Internal service Quality, Customer and Job Satisfaction: Linkages and Implications for Management.. Putting the Service-Profit Chain

According to this viewpoints, the concept of marketing is not confined to external marketing & sale for external customers only, it adds the concept of ”making employee

“ Customer” ,employs the fuzzy analytic hierarchy process (FAHP) to develop a systematic model for the evaluations of knowledge management effectiveness , to reach the goal

and Varble, D.L, “Purchasing’s performance as seen by its internal customes: a study in a service organization”, International Journal of Purchasing and Materials Management, 33(3),

Moreover, through the scholar of management, Michael Porter's Five Forces Analysis Model and Diamond Model make the analysis of transport industry at port, and make the

This paper presents a Knowledge Value-Adding Model (KVAM) for quantitative performance evaluation of the Community of Practice (CoP) in an A/E consulting firm.. The

And further, we employed Discriminant Analysis and Logistic Regression analysis to develop pre-warning model for the oral cancer patients’ medical prognosis.. Finally,

Keywords： Standard Hotels, Service Quality, Kano’ s Model, Decision Making Trial and Evaluation Laboratory (DEMATEL), Importance-Performance Analysis