門診服務品質、滿意度與忠誠度之關係－以屏東某區域教學醫院為例

(1999), “Relationship Marketing and Data Quality Management,＂ SAM Advanced Management Journal, Vol. (2004), “The Role of Multichannel Integration in Customer

(2000), “Assessing the Effects of Quality, Value, and Customer Satisfaction on Consumer Behavioral Intentions in Service Environments,” Journal of Retailing, Vol. (2001),

Most of the studies used these theme parks as a research object and mainly focused on service quality, customer satisfaction and possible reasons that influence the willingness of

Through literatures relevant to service quality, service value, customer satisfaction and customer loyalty, this research conducts study on the five aspects of the theme

This study aims to explore whether the service quality and customer satisfaction have a positive impact on the organizational performance of the services and whether the

To response the increasing competition between banks and it variation in operation, it is an significant issue to upgrade service quality and consolidate customer satisfaction,..

Service quality, customer satisfaction and customer loyalty are also different while people used Taipei Smart Card in different situation.. We suggest that the Taipei Smart

A model of service quality perceptions and health care consumer behavior. Measurement and evaluation of satisfaction processes in